Elevation Reviews

As of this writing in May 2020, Elevation Solar is a preferred supplier at my utility company. That's how I got in contact with them, while researching rebate programs put up by my utility company. My sales professional was Sam J, who was extremely knowledgeable and patient through all of my questioning, many of which were relatively technical. Sam helped me make the best decisions on panel selection and placement (he has a background on the tech side) and even fought for the best deal for me. We customized on everything including full breaker panel replacement, and even the type of financing for the panels. I highly recommend Elevation Solar and working with Sam. -Eugene Lee

My wife and I wanted to go solar to eliminate our power bill. We received bids from about 5 other companies. Aside from price, I was looking for the best warranties, products, and service. Elevation Solar ended up being the best fit. They have some of the best panels available for the hot Arizona summers and the warranties to make me feel secure with my purchase. I also felt like they were the most honest. I had other companies tell us that we would never have to pay a single dime to our utility company once my solar was switched on or that the utility company would actually pay us every month for going solar. I've always followed the motto, if it sounds too good to be true than it probably is. While my offset was built for 100%, we were told there would be some months I would overproduce and some where I would under. With solar, our loan payment + power bill (connection fee and any extra power we used) is still about $50 less than We were paying just for power every month. And once the loan is paid off, we'll just have to pay the reduced amount! There were some hiccups at the beginning with the loan company and with the guy from the city not showing up for my final inspection but aside from that, things went great. I highly recommend them.

Duriing my experiance from start to finish it was exceptional. Lyric was my contact person and she went above and beyond my needs. Modesto and Aryss were also awesome. They gave me there personal phone number so I could contact them with my concerns. I must have asked a thousand questions about the system and how it works along with the type of equipment. They were extremely patient in answering my needs. On my end it was great. I am pleased with the whole process. I had three other companies come out and give a bid and was quoted a higher price along with less panels and quality of equipment. Great company and staff.

I shopped 3 companies in Tucson (Net Zero, Technicians For Sustainability and Solar Solutions). I liked all of them, but as of Oct. 1, none of them could get me scheduled before the new year, thereby decreasing our Federal Rebate from 30% to 26%. The Energy Sage website gave me the name of Elevation Solar (along with others.) They competitively bid our job, expedited our processing and we got 30 panels installed New Years Eve! They are professional and honest. I liked my inside sales manager the most. He is competent and can answer all my questions on warranties, energy conversion, grandfathering in rates with TEP, tile roof replacement, array efficiency, and HOA approval. Elevation is a solid choice.

I had a problem with Elevation Solar. When they installed my unit my tile roof was about 18 years old. Less than 2 years went by and my roof started leaking under my solar unit and it was under warranty. I questioned the salesman before installation because of it's age if it would be ok to put the unit on my roof and was told they would inspect my roof to make sure it was good. I developed a leak in my ceiling and Elevation Solar repaired it but the serviceman told me my roof was really brittle and the repair probably wouldn't last long. During our heavy rain this year my roof started leaking under the solar units and other rooms causing one of my ceilings to bust open. At that time I realized I had to get my roof replaced. I got bids to replace it and was told I needed to get the solar unit off so they could do the work. I called Elevation Solar and was told I would have to pay for it. I explained I did question the installation at time of purchase and was told they inspected my roof and it was good to install. I asked how much it would cost and it took weeks but I was finally told it would cost $6720 to remove and replace the unit when the roof was replaced. I asked to speak to the owner and was told he wasn't available. I panicked and wrote a review on BestCompany and Amy from Elevation Solar contacted me and told me she was sorry and they needed to take care of me. I liked Elevation Solar from the very first contact I had with them. Their salesman was knowledgeable the installers were great and the solar was working saving me money as described. Amy has told me how sorry they were for the misunderstanding and they will be more efficient with their roof inspections. They came out, removed the unit so my roofers could replace my roof and replaced the unit quickly after the roof installation. There was no charge to me and I'm up and running again saving money on my APS bill. As far as I'm concerned I accept their apology. Being self employed most of my life I understand how things can get lost in communication and nobody is perfect. They have treated me with respect and corrected the error and I would recommend them to anybody that wants solar. I know I'm happy with the money I save every month.

We decided to have solar installed in our home to get free energy from the sun and save money. Solar should be the trend of the future and home builders should make it part of their home building especially on places that can really benefit solar-like Nevada, Arizona, California Florida and other. Elevation Solar sales should provide comprehensive detail on what customers should expect to get when installing solar in their home. Cost is the most important factor, energy consumption from utility and solar, monetary credit for excess energy received by homeowner produce by solar to the sale of excess energy to the utility company and other important issues homeowners should be aware before committing to having solar installed. Brittany M from Elevation Solar provided excellent customer service guiding us through completion. She is professional, very friendly with a positive attitude, easy to talk during the conversation and quick to respond on calls or email. Brittany is an example of what real customer service should be! We wish her a bright future with Elevation Solar. Thank you for her great and wonderful service!!

I had my first solar consultation about a year ago and I felt I was being overcharged by the solar company. My utility bills are still outrageous so here I am a year later calling out Elevation Solar to help me find a solution. The consultant came by and gave my home a free energy audit, jumping into my attic and checking out my insulation and A/C unit. He then asked me questions about to home to make sure they didn't design the wrong solar system. He then explained all the warranties and financing options, along with how the tax credits and other incentives worked. I decided to sign up to go solar because it saves me money in the short and long term. I can't wait to get installed!!

Elevation Solar installed solar panels at my house on August 6, 2018 and I am very satisfied with the entire experience. The entire process was smooth from initial conversations to final installation. I worked with Andrew G, the salesman, who was very professional, knowledgeable, enthusiastic and patient when answering my questions regarding the processes and solar panel type involved. Due to my busy work schedule it took time for me to get the contract signed but Andrew never pressured me to hurry up. He was always polite when dealing with me. He provided me with a detailed proposal, which I found very useful when deciding to go with solar, and in choosing this company over others. I researched solar panels and ensured what I was getting was quality solar panels that was backed by a good warranty and service after installation. It also helped tremendously that good financing was available which the other solar companies I considered did not have. The majority of the time was spent obtaining the required permits but once the permits were in place, the process of installation was very smooth - the entire system was installed in one day, and we were able to switch on our solar pretty soon after that. The best part of the solar panel installation was none of the wires are visible from the outside, everything was neatly tucked under the panels and the panels themselves look like a series of skylights. There was also the option of painting the metal tubes to match the color of my roof. The solar panel installers were professional, friendly, courteous, enthusiastic and careful not to damage any of my property. To minimize energy lost, additional insulation was also installed in my attic by HeatBusters which other solar companies I checked did not offer. HeatBusters were friendly, quick and professional. Right after the attic insulation installation I noticed how much cooler my house was during the summer and warmer during winter. It’s now been 4 months since the system was turned on - I have seen a noticeable reduction in my electricity bill, with the last bill without a charge other than the $8.95 CPS Energy, electric company, connection and surplus electricity storage fee as I have enough electricity produced by the panels. CPS Energy gave me a rebate that was used as the down payment for the solar panel system loan and I am getting a considerable tax credit this year for going solar. Overall, I am very happy with the entire installation process and with going solar and wished I had done it sooner. I would definitely recommend Elevation Solar to anyone for solar installation.

I have been quite pleased with the sales experience I have had with Elevation Solar. I have had some contact with a few other solar companies, and felt that my experience with Elevation easily exceed those other experiences. When I initially contacted Elevation Solar, they were able to set up a sales associate consultation that worked with my schedule. During the consultation Ari was quite knowledgeable about the products and was able to explain the equipment, and installation steps. Ari was able to offer multiple financing options, and was able to find one that I was happy with. Communication throughout the process has been very good.

We just moved to Arizona from Baltimore, where we had solar from Solar City. So I wanted solar out here. But I didn’t want to rent the system for twenty years again. We were contacted by Elevation Solar’s representative Brett K., who came over and gave us an in-depth explanation of what they had to offer. So now we are in the process of buying a solar system from Elevation Solar. A team come over and inspected for air leakage around windows, doors , the attic and inspected the heat/cooling system, Elevation Solar is also taking care county permits needed, HOA and power provider approval. I was also sent documents showing panel placement and a breakdown of all cost, rebates and expected savings. I would and have recommended Elevation Solar to family and friends. AS

After receiving 4 quotes, I've decided with Elevation Solar for my solar needs with the help of Billy in Las Vegas. I am a thorough person when it comes to buying a big purchase item such as solar. Billy was knowledgeable and patient with all my concerns such as installation, warranty, financing, etc. He covered from the beginning stages prior to instaling to the end when power to solar is first activated. He even covered all discounts that I may qualify for. Let me tell you Vegas can very windy and he assured me the installed panels can with stand over 100 mph winds. The deciding factor was the total cost which was substantially less compared to the bigger players, also, the quality of the panels (manufacured by LG) and 25 year all around warranty assured me I was making the right choice.

Blake H came to my door to check on how my envision security system was performing and he gave me a free energy audit and saved me from a 20 year sunrun solar leasing headache where my lease payment would go up every year APS pricing goes up and it was all in the fine print Blake is a brilliant man that treats u like family and makes your life better by just coming into contact with him and he made my family and I love the solar benefits elevation solar and envision as a team provide so make sure u call Blake H head regional sales manager at envision so u can enjoy a lifetime of energy efficiency and put the money u are wasting on APS back in your pocket!

Billy B our energy consultant made us feel very comfortable with his knowledge of the product and how it would benefit us. He showed us how the panels would be laid out on the concrete tile roof. The proposed layout would have been extremely visible to our neighbors, so asked if it would be feasible to use the roof on our detached garage, which would reduce the number of panels on the main house. He said yes that is doable. In doing that we were able to increase solar output for the same money. I had done a lot of research on solar, so I had called 3 other companies for proposals. One treated me like I was an idiot. Another did not follow up when I request more info by email. And the last one failed to respond with a proposal 4 days after I requested one. Billy responded quickly with all correspondence. Can’t wait for them to start.

Rob J was amazing! He explained the entire process and scheduled us immediately. Pete came out and performed our audit and was very professional and knowledgeable! The crew then came to do the work Javier and David performed the task at hand with complete professionalism and conduct. The process could not have went any smoother. I have and will recommend Elevation Solar to all my family, friends and colleagues. After our work was completed we had to replace our 2 A/C units - Elevation Solar made sure to send the crew back to make sure that our ducts were sealed properly! Amazing and unheard of customer service!

We decided on Elevation due to their technology and warranty. I am an engineer and read deep into everything. Overall install went very well and we have seen near zero bills over last month since its been activated. I did use their tracking app, which helped as they seem to be short staffed with customer service. The app made it possible to get updates without calling in. Would reccomend.

I am editing my review because Elevation Solar came through for me and my system is operating correctly now. I have been told I would be reimbursed for the months it was not working. Amy, the Resolutions Manager was wonderful and put up with my rantings. She got accomplished what no one else was able to. I can now monitor my service daily, and believe me I will. Justin who came and actually provided the service did a wonderful job. He was personable and very knowledgeable as well as patient regarding all my questions and complaints. I am relieved, and my stress level has gone way down so I now can recommend Elevation Solar if someone asks. I don't regret my earlier reviews since they got the attention I needed and deserved. My opinion has changed as of today because my system is running perfectly.

The first contact person (Concierge Person) was not the best. That's the bad part of the review. Once I contacted my sales person and explained that I couldn’t get in contact with the concierge rep, I was switched to someone that better represented Elevation Solar. All my questions were answered and things moved forward quickly. The install crew was fast and courteous; completed the installation of the panels in one day and finished the remainder of the electrical install the following day. Electrical inspections and coordination with the power company were handled by Elevation and went smoothly and quickly. Overall, other than one bad employee, the process went well.

I love elevation solar simply because of their integrity, professionalism, and honesty, and they don’t mind taking the time to help, educate and answer all the questions you have about solar systems plus they have heart of God to help people. Carman and Jessica are amazing they are a God-sent in my life. Thank you for allowing me to share with you. Have a beautiful blessed day ❤️

My experience with Elevation Solar has been with Adam D who has led me through the process of designing a system for my home and contracting for the system. The interaction with Adam has been terrific. He has been knowledgeable about every aspect of the system and responsive. It was a pleasure dealing with him. I emphasize that the solar system has not yet been delivered and installed. I hope that goes as well as things have been so far.

my husband and I started to look for solar panels and decided to do an application on line. We got contacted by Starlee. She was trully amazing . We made an appt with her. She came over our house and she was very professional explain by detail the whole process of the solar panel system. she was really helpful. We decided to shop around so we contacted other solar panel companies. No one gave us a better service or better quote than Starlee. Her customer service is excellent and my husband and I will surely recommend her. she is the best in the field. Thank You Ruth Arauz

Starlee K was amazing. She return my phone calls and text messages right away. When she came over our house she was so nice and explain everything very well to us. Her customer service decided us to pick this company for our solar panels. I got quoates from other companies but none of them gave me the service that i got from Starlee. Not mention that she gave me the best deal. I will highly recomend Starlee to my friends and relatives. You are lucky to have someone like starlee in your team. Thank You Victor

Carmen and Jessica were so helpful when I requested information about energy efficient options from Elevation. I was looking for information about solar pool pumps, they were knowledgeable and gave me great information. Jessica was very kind, friendly and pleasant to talk with. She followed up with me the following day at my request. My husband and I are still reviewing the information. We will definitely be contacting Jessica when we are ready to move forward. Thank you for further educating me and the valuable information!

My friend had a great experience from start to finish and recommended I go with Elevation Solar over another known solar company because Elevation is Panasonic’s Premium Status Solar Installer so I get a 25 year Panasonic Labor Warranty on top of the 25 year product and performance warranty. I met with Ari at Elevation and he made me feel confident in his knowledge and ability to keep my job moving smoothly through the operations process and so far it’s been very smooth. Now that my system is on, I can’t wait to see the savings!

I checked out few solar companies. Everyone wants to sell. Everyone offers almost the same. However you are treated is very important. Working with Carmen F has been a pleasure and very informative. She and her two co workers Jessica B and Priscilla V are great at following up and making sure I don’t run into any issues. So far it has been a joy ride. I recommend Elevation Solar highly. They won’t leave out in the sun.

Jessica, Carmen and Priscilla came out to National Night Out for our neighborhood. They educated so many and I had them out to present to my house before where I had to much tree shading. I love it that they speak the truth and are so passionate about solar. If your interested in solar get with them for I know for a fact they will take care of you. Go Solar!!!

I met with Jessica B and she was very nice and knowledgeable and had great customer service skills. I also met with Carmen F and she was very educated on solar and told me a lot about what I can do for my home. I look forward to working with these two ladies in the future I think solar is a big part of our future. I will recommend this company to all my friends.