Blue Raven Solar Reviews
4.4
6.7
Overall Score
Verified Customer
Review Source
jeffrey acevedo
we need a revision , hopefully they coming soon so i can cleare some questions , and i will give all stars !
6 years ago
Reply from Blue Raven Solar
Hi Jeffrey, thanks for taking the time to leave a review. We really appreciate your business and support at this time!- Maddie E., Blue Raven Solar
Jul. 24th, 2020
Verified Customer
Review Source
Pam McKeen
Quality product, great customer service. We are producing more electricity than predicted.
6 years ago
Reply from Blue Raven Solar
Hi Pam, thanks for taking the time to leave a review. We really appreciate your business and support at this time!- Maddie E., Blue Raven Solar
Jul. 24th, 2020
Verified Customer
Review Source
Dale Bowles
The installation is great, the incentives are great. Everything was as they said it would be.
6 years ago
Reply from Blue Raven Solar
Hi Dale, thanks for leaving a review. We are thrilled to hear you had a 5-star experience. Enjoy your system and have a great weekend!-Maddie E., Blue Raven Solar
Jul. 24th, 2020
Verified Customer
Review Source
Heather
They have responded almost immediately to any questions/difficulties we have had along the way.
7 years ago Edited September 14, 2021
Reply from Blue Raven Solar
Hi Heather, thanks for leaving a review of your experience. Enjoy your new system!-Maddie E., Blue Raven Solar
Sep. 7th, 2020
Verified Customer
Review Source
Daniel Lazich
So far we are operating on our electricity and have more that a megawatt in reserve.
7 years ago Edited September 14, 2021
Reply from Blue Raven Solar
Hey Daniel. Thanks for the review, we really appreciate it! - Maddie E. , Blue Raven Solar
Oct. 17th, 2019
Carlos Vazquez Salt Lake City, UT
Where to start?
September 27, 2021 sign and pay half of what would be a headache, Today April 12, 2022 the system finally seems to work, if 7 months seems little, my headache was not, a disaster customer service Communication with the client was a disaster, but they made sure that yesterday I received my last bill to pay them, I called by phone no less than 10 times to find out what was happening because nobody was able to tell me what was happening, they even told me that I'm sure it would be installed before the end of the year to be able to have the credit from the government (a lie), a total disappointment, the last person who attended me, (I don't remember his name) didn't even care about the frustration I had, I had to call directly to the electrician to solve the problem, which Watts company had already solved the problem 2 weeks before and Blue Raven still said that they had to solve the problem.
A very bad experience and company itself.
When I told them that the inspector from Sandy city had passed and told me that the system was failed, the person from Blue Raven asked me (yes, me) what the city had told me that it was failing when I had paid half of the installation (which are not a few dollars) for me to tell him what the problem was!!!
The truth is that I am very disappointed in this company and never again, if possible, will do business with them.
Hopefully the system never fails so I don't have to call them.
4 years ago
Reply from Blue Raven Solar
Hello Carlos, I'm so sorry to hear about your experience. I just tried to call you but must have missed you. I'd love to learn more about your experience and see how we can help. I'll be looking out for your response to my email. Thank you! -Maddy M. Blue Raven Solar
Apr. 14th, 2022
Joel Aguirre Fort Worth, TX
This has been one of the worst services of all time! Absolute dysfunction! The sales team did a great job getting in the door and selling the product. Once the papers are signed you never hear from them again! They were quick to install panels on my home but nothing else occurred for a very long time. As they were wrapping up the installation, they found the breaker box needed to be updated before proceeding. Negligence on BRS's part when post installation inspection. BRS agreed to pay for the upgrade. BRS shipped all the parts to my home for the breaker panel upgrade. According to the local electrician the parts were all incorrect. The city came by my home and stated the permits for the panels weren't approved yet and the panels needed to come down. This was all supposed to be taken care by BRS. After weeks and months of calling for a status update on when this panel upgrade would be completed the install occurs 5 months later. This is also after I already started making monthly payments for the solar panel loan which weren't operational. What a joke to make payments on something that isn't operational. I also couldn’t switch over electric companies to obtain credits due to the panels not being operational. Not only due I have solar panels installed but making a loan payment for them along with a full electric bill due to BRS's dysfunction. The excuses I received was "the city is being hard on us." Not my problem! If BRS did their job correctly and well then, these issues wouldn't have occurred. While in conjunction with all this going on I watched my neighbor go through the same hassles. Now I have the breaker panel upgraded and the panels functioning but not able to view the productivity through there Enlighten (Enphase) app. This issue has now been going on for 3 months without a resolution. A technician comes out the first time and states they need to call the installer. Why in the hell is there a technician coming out to begin with if they can't repair the issue. Never say or heard from the installer. Have called in multiple times over the 3 months and advised that it's "on the schedule." It was scheduled for someone to come out two more times for resolution and both were no shows! What kind of customer service is this!?!? Now being scheduled for a 4th time to see what happens. Issue still not resolved after 7 months! The referral program incentive is ridiculous! Filled that out over 8 months ago and took them 7 months to cut a check for it. Why would I ever recommend this company to anyone ever again! Not one call from anyone in management to apologize or offer any type of compensation for the extreme hassle, neglect, and upmost lack of professionalism. If anyone is reading this walk away and do not ever do business with BRS. Take the "R" out and you get your real answer. JUST BS!
4 years ago
Reply from Blue Raven Solar
Hi Joel! Thanks again for taking the time to chat with me on the phone, I'm really glad that I was able to talk to you and learn more about your experience. You have my contact information, and we will follow-up about the work that still needs to be completed. Please let me know if you have any further questions or concerns, I'm always happy to help! ~ Alyssa T., Blue Raven Solar
Mar. 25th, 2022
Review Source
Rick Kam Seattle, WA
I had a 5 star experience with Blue Raven Solar. The Oregon installation team was very professional and did a great job keeping me informed as the process went forward.
4 years ago
Mark Bearden Bethesda, MD
Excellent presentation. Answered all follow-up questions quickly. Flawless execution in installation. All of the paperwork handled. In short a perfect business experience.
4 years ago
Jeremiah Johnson Salt Lake City, UT
Fast and easy process. Very informative the entire time and kept us in the loop. Financial was awesome as well. System is up and running no complications. Awesome team
5 years ago
Reply from Blue Raven Solar
Hi Jeremiah! Thank you for the review! Enjoy your solar savings! - Brie R., Blue Raven Solar
Aug. 3rd, 2021
Allison Phil Denver, CO
Blue Raven was awesome. They made the process easy. The panels look super cool too and the smartphone app that you can see every panel is really fun to watch.
5 years ago
Reply from Blue Raven Solar
Hi Allison, thanks for leaving a review! We are so happy your experience with Blue Raven Solar has been a positive one. Please don't hesitate to reach out to us with any questions you have about your system! - Abigail W., Blue Raven Solar
Jun. 2nd, 2021
Ricardo Colon Raleigh, NC
I was looking for solar quotes and Blue Raven sent a sales person who showed me a presentation with the wrong house and the wrong numbers. After 3 hours he was able to get his team to fix the mistakes. Told me that in order to get a more detailed quote a site inspection was needed and then I would have 3 days to decide. I initial an online form on his iPad giving permission to access the premises on a later date. I requested further information of the equipment to be installed and could not get a straight answer. After the site inspection all I got was a drawing of my roof with the panels. Therefore, 3 days later I sent an email to the sales person that I had decided not to pursue solar panels with them. Few weeks later they sent me an invoice because it turns out that the form the sales person asked to fill out was their installation agreement and I did not cancel using the proper form. My reliance on their sales person cost me hundreds of dollars.
5 years ago
RS Kimberly, ID
Customer Support for this company is lacking in both knowledge and empathy for your installed system after 2 years of ownership, this could be the current staff they hired or the company no longer cares for their existing customer systems?
My system stopped reporting data 4 months ago (I'm not sure if its working correctly at this point, although the power company indicates power is being produced I'm not certain how much from each panel), so I called Blue Raven customer support. The support person told me that I had to call SolarEdge (the website where you can see your solar panel production details) as its not their problem. There was no further discussion about my system and no indication that they would send a technician out to check my system. The Blue Raven support person did not provide any further help, but reluctantly agreed to contact SolarEdge and open up a support ticket with them. Not feeling like the call went well (lack of empathy and a care less attitude from their customer support person), I open a ticket with SolarEdge, of which they promptly got back to me and said my system was no longer sending data from my site and to contact Blue Raven.
This is where I'm now getting very upset, Blue Raven took no accountability with my first phone call, the support person could have asked me to take a look at the panel on the side of my home and see if the system is providing any output details. That would have taken all of about 2 minutes instead of the "you have to call SolarEdge" and speak to them. That is total BS coming from Blue Raven support!
Furthermore when a company does not take any accountability for what was installed in a customers home you must ask this question "do I want to do business with them".
Blue Raven has no idea if a customers panels are working or not, they don't seem like they care, after all it's the customers system not theirs. This is apathy at its worst, if you want help once your system is online and they got your money in their pocket - I wish you all the best of Luck!
P.S. I'm building a new home and will install solar panels but I will NOT use Blue Raven
5 years ago
Reply from Blue Raven Solar
Hi, Robert! I’m glad we were able to talk yesterday. After our chat, we were able to ensure your system will send you updates directly if SolarEdge detects a problem and we scheduled a tech to trouble-shoot your system in person and see why it’s not reporting production on Wednesday. Thank you for your patience; we’ll see this issue resolved soon! -Samantha H., Blue Raven Solar
Mar. 16th, 2021
Viviana Saraceno Asheville, NC
The installation resulted in several paint and drywall repairs by the crew. We also were totally misinformed about the Duke rebate. When we called to ask Blue Raven about this, we were told that we likely wouldn't have gotten the funds anyway because our project was completed so long after the rebates were awarded for that year. Sadly, the sales person totally misinformed us. We likely wouldn't have gone through with solar this soon had we not been told we would be likely receiving a $4-6000 rebate from Duke. Really disappointed in this company....should have never gone with them. Local is better and should have known.
5 years ago
Reply from Blue Raven Solar
Hi, Viviana! I’m glad to see you gave us a call about the drywall repairs yesterday; we have already scheduled someone to take a look at it on 3/1. You’ll see us then! As far as your concerns with the rebate, we specify in the recorded introduction call that we can only confirm what’s in your written contract and anything outside of that contract is not promised. We cannot guarantee that rebate as it is from Duke and not from us. If there are any concerns that come up with your system or it’s production, please give us a call at 855-205-2530. We’ll do everything we can to make things right. - Samantha H., Blue Raven Solar
Feb. 23rd, 2021
Tony Edwards Beaverton, OR
I purchased my solar panels last summer. The first month I did not have a power bill. My salesman, Cleve, was very nice and helpful through the whole process.
5 years ago
Reply from Blue Raven Solar
Hi Tony, thank you for leaving a review! We are so glad to hear you enjoyed working with our team. Please reach out if you need anything in the future! - Samantha H., Blue Raven Solar
Feb. 26th, 2021
Tammy Bellofatto Denver, CO
This is a SCAM!!! They say you get $4000 back on your taxes, that part is true but they do not tell you that you have to put that towards the $18,000 for the solar panels or your payment of $66 goes up. The interest rate is ridiculous. $50+ of my first payment went all to interest! This has been the most awful experience EVER!! And my last two electric bills were over $100!!
Also, if they don't tell you, without a battery back up (For an additional $12K that they don't even sell) when the electric grid goes down, you are still out of power. My suggestion, go with a TESLA system, at least they have a battery system. That might be worth the money.
5 years ago
Reply from Blue Raven Solar
Hi, Tammy. I apologize for the misunderstanding; when going solar, it is made clear in the recorded introduction call, and written agreements that you will still be hooked up to the utility grid when you have solar panels. It’s what allows you to use energy at night when the sun has gone down. We do have battery options available that are compatible with the system. If that’s something you’d like to look into please let us know and we’d love to get something started. We are confident in our product and its quality, so we guarantee our panels’ production by 85% for 2 years. The panels have an additional manufacturer’s warranty of 25 years linear output. If your system’s production does not meet this standard for the first 2 years, we will take care of you through compensation and/or repairs. Please reach out if there is anything else I can help you with. - Samantha H., Blue Raven Solar
Feb. 23rd, 2021
Noah Ramseur Wadesboro, NC
I liked the fact that the technician was prompt and very courteous. He explained everything I asked him about and walked me through everything that was done.
5 years ago
Reply from Blue Raven Solar
Hi Noah, thank you for taking the time to review your experience. We appreciate your support. Enjoy solar savings! - Abigail W., Blue Raven Solar
Jan. 12th, 2021
Milky Jay Haw River, NC
Jeff has been a huge help throughout the whole process. Going to try to convince my neighbor to make the switch to solar. The whole conversion seems promising.
5 years ago
Reply from Blue Raven Solar
Hi Milky, thanks for leaving a review of your experience with Blue Raven. We are happy to hear all is well. Have a great day!-Maddie E., BRS
Dec. 3rd, 2020
Karen Coffey Greeley, CO
My experience with Blue Raven Solar was positive and smooth. All personnel involved were friendly helpful and professional. I highly recommend this company.
5 years ago
Reply from Blue Raven Solar
Hi Karen, thank you for taking the time to leave a review. We really appreciate your business and loyalty during this time. Have a great day! - Maddie E., Blue Raven Solar
Nov. 20th, 2020
Marta Poling Schmitt ,
We are normally gracious consumers. But, we have been very frustrated with Blue Raven. We paid cash for our 18 solar panels, but still experience high energy bills. Nevada Energy has confirmed that our solar panels contribute low level energy into the grid. So, what is our option? To buy more panels. Blue Raven calls it “a retrofit.” Twice, we’ve submitted six to ten months of electric bills to document our electric usage. Still, we’ve received no response or a call from Blue Raven to set up an appointment to add more solar panels to our roof. Don’t contract with this company. They use “bait and switch.” For $18,000 you’ll get a solar panel system that barely saves you any money and is inadequate for reducing your electrical bills.
Marta Poling Schmitt
Las Vegas, NV
5 years ago
Reply from Blue Raven Solar
Hi Marta, your system had produced what was promised in the installation agreement that you signed. Blue Raven is not responsible for paying for your increased energy usage. If you would like to add additional panels to cover your higher energy usage, please give us a call. -Maddie E., Blue Raven solar
Nov. 11th, 2020
Hunter Peden Littleton, CO
As far as the sales portion went, the saleman was very friendly and personable. It was nice working with him on the front end. However, this is where the problems first began. We discussed about what would happen if we were to cancel and he informed me that after a certain point in the process, we would be on the hook for a cancellation fee. I told him I wouldn't sign any paperwork unless I got a heads up before I was on the hook for any costs, to which the sales rep promised to do. He also lied saying that that the financing for the solar panels wouldn't end up as a lien on the property even though for all intents and purposes, it is. They sent out the engineer to examine the property and then submitted the plans to the permit office in the area and things were moving along well. Unfortunately, finances became tight due to dealing with Covid so I notified my sales rep that we wouldn't be able to move forward and would have to cancel. He told me he understood but that we would have to pay the cancellation fee as we were past the point of cancellation, to which I replied that he failed to notify me that I had passed the deadline. He basically blew me off and told me I was on the hook for a $1,200 cancellation fee. I tried to discuss the fee with their Finance department saying that their representative broke a legally binding verbal agreement and that I was displeased about it. I also asked for a breakdown of their fee as the cost of the permit was only roughly $600 to which they replied that that was just their standard flat fee and I had to pay it regardless but they provided me the email for their HR department and told me that they would make sure my complaint was logged and responded to. Not surprisingly, I sent several emails and called multiple times, only to continually receive the respond of "we'll get back to you." It has been over a month at this point and I have heard absolutely nothing.
Overall, they intentionally don't mention the fact that they will charge you $1200 for cancelling when you are signing the agreement for them to have the engineer come examine your property and will absolutely not give you a notification in advance of when you have crossed the deadline for it. Their HR department has no inclination to actually respond to complaints, even when one of their sales reps makes a legally binding verbal agreement and will blow you off hoping you simply go away.
The sad part is that I'm sure the solar panels would have worked well and things probably would have been fine if I had been able to go through with the process but they utterly disregard you if you need to cancel for any reason and are simply interested in ensuring they get whatever cost they can from you and then completely ignore you. Because of this, I will never in good conscience recommend this company to anyone as they deal in bad faith and will downplay the $1200 flat cancellation fee when they try to sell you at the start. If for whatever reason, you do choose to go with Blue Raven for solar and have any requests to be made throughout any part of the process, BE SURE TO GET IT IN WRITING OR THEY WILL NOT HONOR IT.
6 years ago
Reply from Blue Raven Solar
Hi Hunter, you signed a legally binding agreement which requires you to pay a $1200 cancellation fee. This fee is used to cover work costs by our team since you decided to not move forward with you install. I am sorry to hear you no longer want a system but please call us if you have any other questions or concerns. Sincerely, Maddie E., Blue Raven Solar
Sep. 24th, 2020
Review Source
Dirk Macdonald Denver, CO
6 years ago
Reply from Blue Raven Solar
Hi Dirk, thanks for leaving a review! We really appreciate your business and support. Have a great day!-Maddie E., Blue Raven Solar
Sep. 7th, 2020
Aaron Brooks Chapel Hill, NC
Very friendly team that made a relatively-daunting task seem easy. Blue Raven offers a great deal on solar and does all the hard stuff for you -- highly recommend!
6 years ago
Reply from Blue Raven Solar
Hi Aaron, thanks for leaving a review. Have a great day!- Maddie E., BRS
Jul. 23rd, 2020
Review Source
Jim Veenstra Lombard, IL
The professional business interactions and top notch installation (on schedule) were very satisfying. Our solar panels are performing as advertised and it is great.
6 years ago Edited September 14, 2021
Reply from Blue Raven Solar
HI Jim, thank you for leaving a review! We are thrilled to hear you had a 5-star experience and appreciate your support. Have a great day. - Maddie E., Blue Raven Solar
Jul. 7th, 2020
David Kivi, Jr. ,
The company approached from a door to door salesperson. We listened and promises were made about our 2019 tax credit. Once the paperwork was done the company dragged their feet the entire time and refused to work with us about anything. We only asked for the proper paperwork for 2019 and after numerous calls to our Rep and his Boss, they told us "it's not their problem, they aren't tax people." We've filled a complaint with the BBB, to which they lied to them about several things, including dates and responses to us. The BBB wont do anything and we are out money, I will advise everyone who will listen to stay away from this shady business and their lying employees.
6 years ago
Reply from Blue Raven Solar
David,
The installation proposal clearly states that the timeline is an estimate and may be delayed due to factors out of Blue Raven Solar’s control. Blue Raven fulfilled all obligations by providing a state-of-the-art solar system for her home. The delays in which you are referring to were all out of Blue Raven Solar’s control. Blue Raven cannot be held responsible for these delays as we are at the mercy of the city for all required inspections. At the time of the roof inspection, you were outside of this three-day window. The next series of delays was from your neighborhood HOA. Blue Raven Solar works closely with HOA’s to ensure that all guidelines are met when installing a solar system. We cannot be held responsible for the delays that were caused by the HOA. When you were “assured” there would be no financial impact , this was correct. The tax credit policy states “If by December 1, 2019, your System has not been scheduled for installation on a date before the end of the year, you can ensure 2019 ITC participation by making advance payment to Company toward the cost of the System in an amount equal to 5% or more of the cost of your System. Advance payments should be received by Company no later than December 27, 2019 to ensure timely processing." Blue Raven Solar stands by their work and employees.
Blue Raven Solar has fulfilled all obligations both financially and in regard to the solar system.
Respectfully,
Maddie E, Blue Raven Solar
The installation proposal clearly states that the timeline is an estimate and may be delayed due to factors out of Blue Raven Solar’s control. Blue Raven fulfilled all obligations by providing a state-of-the-art solar system for her home. The delays in which you are referring to were all out of Blue Raven Solar’s control. Blue Raven cannot be held responsible for these delays as we are at the mercy of the city for all required inspections. At the time of the roof inspection, you were outside of this three-day window. The next series of delays was from your neighborhood HOA. Blue Raven Solar works closely with HOA’s to ensure that all guidelines are met when installing a solar system. We cannot be held responsible for the delays that were caused by the HOA. When you were “assured” there would be no financial impact , this was correct. The tax credit policy states “If by December 1, 2019, your System has not been scheduled for installation on a date before the end of the year, you can ensure 2019 ITC participation by making advance payment to Company toward the cost of the System in an amount equal to 5% or more of the cost of your System. Advance payments should be received by Company no later than December 27, 2019 to ensure timely processing." Blue Raven Solar stands by their work and employees.
Blue Raven Solar has fulfilled all obligations both financially and in regard to the solar system.
Respectfully,
Maddie E, Blue Raven Solar
Jun. 17th, 2020
Joseph Hawk Charlotte, NC
I’m completely unimpressed and angry with Blue Raven Solar. The entire process has been painful and disappointing.
First, the sales: Sales guy was good. Made the entire thing seem very attractive. We expressed our concerns with our roof, as it is aging and asked if we should get it replaced before installation. “No need we can take the panels down, and put them back up with no problem.” So we agreed to the initial check to see how many panels we would need and to concept it out. I will admit my wife and I did take a long time to decide, as it is a big financial decision to do this. Meanwhile they hounded us. HOUNDED US. Finally, they threatened us with a bill of $1200 to cancel... gotta read that fine print people... We told them to calm down and moved forward.
We got the panels installed in February, and finally got them turned on in March. In April we started getting some minor leaks in our roof over our sun room (this is the area they carried the panels up for installation). We called a roofing company to assess. They let us know there was some wind damage from storms and minor damage from the installation of the panels. Started the process of getting a new roof. Called Blue Raven about taking the panels down to replace the roof, as the sales rep told us it wouldn't be an issue. They inform me it would be $4895.00 to take the panels down and put them back up after the roof is replaced. AN ADDITIONAL FIVE GRAND, TWO MONTHS AFTER INSTALLATION.
Fine. We literally have no choice now. We paid the first half ($2400) and scheduled them to come out on May 15th (today, Friday)... scheduled the roofing company to come out on Monday (May 18th). Shingles were delivered this morning. Blue Raven still hasn’t shown up. No call, email, text... nothing. I called the Charlotte office to find out what's going on, and they transferred me to the Utah office... the customer service rep told me the one team they have for this area can’t make it out today, and they need to reschedule... a week and a half later. “It’s the only possible time we can make it there. We have other projects we CAN'T reschedule.”
Oh I see. Your company has failed on all accounts to meet it's responsibilities for the date you scheduled the project for and all I get is a “Sorry for the inconvenience”. We paid $2400 so far and we cant even get a courtesy call.. or proper planning.. or proper customer service.
To the prospective customers out there, do yourself a favor, before you get solar panels, get your roof done first. And don’t call these guys. The product is good, it’s the company that’s lacking.
6 years ago
Reply from Blue Raven Solar
Hi Joseph, We have forwarded all of your feedback to the correct teams. Your system is now up and running which is great news! Please let us know if you ever need anything. We want all of our customer to have a 5-Star experience. Sincerely, Maddie E., Blue Raven Solar
Jun. 17th, 2020
KELLIE BLACKHURST Orem, UT
I really like the people I worked with from the seller to install. They took care of everything, much paper work and inspections are necessary. Great financing. Plus it looks wonderful.
6 years ago
Reply from Blue Raven Solar
Hi Kellie, thanks for leaving a review. We are thrilled to hear you had a good experience. If there is anything we could improve on, please email me at reviews@blueravensolar.com. Have a great weekend!- Maddie E., Blue Raven Solar
May. 15th, 2020
Kathleen Durham, NC
Blue Raven handled all the logistics of installation, including contacts with roofing company, Homeowners Association, City Permits, etc. I am so happy with the results!
6 years ago
Reply from Blue Raven Solar
Hi Kathleen, thanks for taking the time to leave a review. We are thrilled to hear you are enjoying your system. Have a nice day!- Maddie E., Blue Raven Solar
May. 13th, 2020
Lisa Stanley Charlotte, NC
Very professional!!
Our entire process from beginning to end was easy and everyone from the initial consultant through installers were fantastic!!
Highly recommend!
6 years ago
Reply from Blue Raven Solar
Hi Lisa, thanks for leaving a review. We appreciate your business and support during this time. Have a great day!- Maddie E., Blue Raven Solar
May. 13th, 2020
Steve Camas, WA
I am in the middle of the installation. So far things have gone smoothly. Since I am new to the process it is impossible to give a full review. Maybe later when I have seen the arays in action I can give a review.
6 years ago
Reply from Blue Raven Solar
Hi Steve, thanks for rating your experience. We hope once the job is complete, you can give a full review. Please let us know if you need anything. Have a great day!
May. 12th, 2020
Lake Whitsett, NC
We appreciate how polite the customer service and how quickly they managed to get the installation done. We also like the financial benefits that come from having solar power
6 years ago
Reply from Blue Raven Solar
HI Lake, thanks for the review. We really appreciate it and y our business. Let us know if you ever need anything. Have a great week!
May. 12th, 2020
Russ Patterson Charlotte, NC
Installation was quick and precise. Everything was cleaned up (as they went) and the job was very neat. They were on time, friendly, and highly skilled.
6 years ago
Reply from Blue Raven Solar
Hi Russ, thanks for taking the time to review your experience. We are happy to hear the install went smoothly. Enjoy!
May. 12th, 2020
Mitzi Reneau Denver, CO
From our Salesman, Mike to the completion of the installation and even now...the process was seamless. I would highly recommend Blue Raven to anyone.
6 years ago
Reply from Blue Raven Solar
Hey Mitzi, thanks for the review. We appreciate your support and recommendation. Have a nice day!
May. 12th, 2020
Aaron Bowers Dallas, OR
They came out and did an amazing job installing my solar panel system. The wiring in the attic space looked clean and ran professionally. Overall a great job.
6 years ago
Reply from Blue Raven Solar
Hi Aaron, thanks for leaving a review. We are happy to hear your install went smoothly. Enjoy your week!- Maddie E., Blue Raven Solar
Mar. 31st, 2020
Jodi Murphy West Jordan, UT
Really great detail oriented company. They make sure they clean everything up afterward. They work with the customer and explain everything perfectly.
6 years ago
Reply from Blue Raven Solar
Hi Jodi, thanks for leaving a review. We are glad you had a 5-star experience. Enjoy your week!- Maddie E., Blue Raven Solar
Mar. 24th, 2020
Susanna Rhodes Beaverton, OR
The whole process was sweat free. Blue Raven took care of all the permits. On installation day, the team arrived on time. They were friendly and courteous. Informed us
6 years ago
Reply from Blue Raven Solar
Hey Susanna, thanks for leaving a review. We want all of our customers to have a great experience and system. Have a nice day!- Maddie E., Blue Raven Solar
Mar. 18th, 2020
Jay Boise, ID
Everyone I have come in contact with from Blue Raven has been very helpful - right from the beginning, signing the contract, to the final installation.
6 years ago
Reply from Blue Raven Solar
Hi Jay, thanks for leaving a review. We are thrilled to hear you had a great experience. Have a nice day!- Maddie E., Blue Raven Solar
Mar. 11th, 2020
Joshua Popper ,
Blue Raven Solar is a SCAM. First, they drew out the process for about 9 months (total incompetence) until my solar panels were providing energy. Then, conveniently, the system didn't report to Comed how much evergy the solar panels produced on the first bill. They said it was fixed, but the second bill was about the same as a winter electric bill from comed, despite generating lots of electricity. Basically, I'm paying the same electric bill plus the monthly payment for the Solar panels. So far, they are telling me that I'm using more electricity than I used last year which is impossible. My last real Comed bill was regular with no spike in electricity usage. Nothing changed. I'm looking into what I can do to get this fixed.
6 years ago
Reply from Blue Raven Solar
Hi Joshua, I was able to take a look into your account. It looks like you were energized at the end of December and your system is producing right where we estimated. On average, it takes 3 months before our customers see a change in their utility bills. If you have any other questions about your energy usage please email me at reviews@blueravensolarcom. Regards, Maddie E., Blue Raven Solar
Mar. 2nd, 2020
Nicolas Aldana Broomfield, CO
Blue Raven Solar completed the solar panel installation in a brief period, they were knowledgeable and answered all my questions, I recommend Blue Raven Solar!
6 years ago
Reply from Blue Raven Solar
Hi Nicolas, thanks for leaving a review. Have a great day!- Maddie E. , Blue Raven Solar
Oct. 17th, 2019
Edward Tidd Wadesboro, NC
Honest up front information. On time for every appointment, excellent communication, and immediate responses to questions. I would easily recommend giving them a call.
6 years ago
Reply from Blue Raven Solar
Hi Edward, thanks for the review. We hope you have a great weekend!- Maddie E., Blue Raven Solar
Feb. 14th, 2020
Matthew Kovarna Colorado Springs, CO
Blu Raven was awesome!! They are easy to work with and they stand by their quote!! They make it a quick and painless process! I highly recommend them!
6 years ago
Reply from Blue Raven Solar
Hey Matthew, thanks for the review. We are thrilled to hear you have had a great experience. Enjoy your weekend- Maddie E. , Blue Raven Solar
Feb. 14th, 2020
christian correa Salem, OR
I know many have a good experience with this company. I was not fortunate enough to be one of those people. Watch out for certain sales people’s sales tactics from this company. I was straight up lied to by their Salem, OR sales rep on purchasing a system that was not at all what the rep said it was. He repeated over and over I would be exchanging my power bill for my solar bill. What he did not tell us was how those assumed numbers are calculated. Now I’m stuck with two bills, paying significantly more overall than when I just had a power bill. The company would not accept ownership of their sleazy sales persons tactics and I got burned as the end consumer.
6 years ago
Reply from Blue Raven Solar
Hi Christian, we appreciate the feedback and have forwarded your comments to our sales team. We are sorry that the power offsets were not explained better by the sales rep. You are producing just shy of 100% of what we estimated you would produce. Please contact me at if there is anything else I can help with. Thanks. - Maddie E., Blue Raven Solar
Feb. 4th, 2020
Fernando Gonzalez Greensboro, NC
The crew that installed our solar system was friendly and professional. Very happy with Blue Raven so far, the company seems to be going in the right direction.
6 years ago
Reply from Blue Raven Solar
Hey Fernando, thanks for the review. Enjoy you new system and all the benefits of going solar with Blue Raven.- Maddie E., Blue Raven Solar
Jan. 20th, 2020
Julianne Ogden, UT
The experience has been fantastic beginning to end. We were able to get our solar panels installed with no money down. They were honest, fast and affordable.
6 years ago
Reply from Blue Raven Solar
Hi Julianne, thanks for leaving us a review. We are glad you've had an awesome experience. Let us know if you ever need anything.- Maddie E., Blue Raven Solar
Jan. 16th, 2020
Julie Los Angeles, CA
Great to work with. Explained everything thoroughly. Worked efficiently to get the solar up and running quickly. Panels work well. Happy with the whole experience.
6 years ago
Reply from Blue Raven Solar
Hi Julie, thanks for leaving a review. We are glad you had a great experience with Blue Raven. Have a great weekend!- Maddie E., Blue Raven Solar
Jan. 16th, 2020
Review Source
Wesley Hodges Clearfield, UT
6 years ago
Reply from Blue Raven Solar
Hi Wes, thanks for taking the time to leave a review. We appreciate your business!- Maddie E. , Blue Raven Solar
Jan. 9th, 2020
Brian Walsworth Broomfield, CO
Good communication, quick response to inquiries. Install team was extremely efficient and courteous. Waiting to turn on system, but so far a very good experience.
6 years ago
Reply from Blue Raven Solar
Hi Brian, thanks for the review. We are thrilled to hear you have had a good experience. Have a great day!- Maddie E., Blue Raven Solar
Jan. 8th, 2020
Clyde Dattage Layton, UT
The installation was the greatest. Those did a great job
I think if we hadn’t call you would have forgotten about us Very poor customer service very poor
6 years ago
Reply from Blue Raven Solar
Hi Clyde, thanks for leaving us a review! Have a great day. - Maddie E., Blue Raven Solar
Jan. 3rd, 2020
L Gene Jeppson Sugar City, ID
A good experience every step of the way. The installation team was exceptional. Super knowledgeable and experienced. They were very good to work with.
6 years ago
Reply from Blue Raven Solar
HI L, thanks for leaving a review. We are thrilled the install went well. Enjoy your system!- Maddie E., Blue Raven Solar
Jan. 2nd, 2020
NC Hillsboro, OR
Misleading and deceptive sale practice.
The sale guy will present to you a system that they said is designed to offset your last 12 month average usage with your electric company, but then on the contract they only list like 60% of what you used in term of kilowatt. Before you go with them, make sure you add up your last 12 month kilowatt usage with electric company and match it to your contract.
They tell you that LED lights and Ecobee will reduce your energy consumption by 40% that is why they design a system that will produce 60% of what you need. Don't buy this BS. If you can cut 40% of your usage by going LED and Ecobee, why would you buy their system that cost so much? LED and Ecobee cost less than $300.
There is no saving by going solar with them. They overcharge their system. Make sure you don't sign anything with them upfront, and get at least 3 quotes from other contractors.
I am looking for attorney to sue them!!
6 years ago
Reply from Blue Raven Solar
Hi there Nary,
I’d like to apologize for any miscommunication during the sales process. This does not, however, change the fact that all information needed to make a fully informed decision on whether or not to go solar was included in the proposal and installation agreement you signed.
The difference that you’re seeing is the energy-saving thermostat and LED bulbs that we include as a way to reduce the amount of panels you need to buy to cover your usage. The purpose of this addition is simply to keep the cost for you, the customer, low by reducing your reliance on electricity. Less energy spent means less panels needed means lower cost to go solar for you. It also means a smaller sale for us, but as we’re in the business of providing homeowners across America with a simple and affordable way to get the best solar technology. Plain and simple.
As for satisfaction of our customers, with over ten thousand installed customers and an average review score of 4.4 across the internet, people seem to be pretty happy with our service. We’re happy to chat anytime about any questions you may have.
Best,
Evan H
I’d like to apologize for any miscommunication during the sales process. This does not, however, change the fact that all information needed to make a fully informed decision on whether or not to go solar was included in the proposal and installation agreement you signed.
The difference that you’re seeing is the energy-saving thermostat and LED bulbs that we include as a way to reduce the amount of panels you need to buy to cover your usage. The purpose of this addition is simply to keep the cost for you, the customer, low by reducing your reliance on electricity. Less energy spent means less panels needed means lower cost to go solar for you. It also means a smaller sale for us, but as we’re in the business of providing homeowners across America with a simple and affordable way to get the best solar technology. Plain and simple.
As for satisfaction of our customers, with over ten thousand installed customers and an average review score of 4.4 across the internet, people seem to be pretty happy with our service. We’re happy to chat anytime about any questions you may have.
Best,
Evan H
Jan. 2nd, 2020
