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DIRECTV

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7.5

Overall Score

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barry CO

I have dish now and in 2 mouths I got to switch to something it is to high

11 years ago

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JC McGahee Prospect Hill, NC

This company are thieves they used my debit card to payoff someone elses account without my permission

4 years ago

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victor garcia Los Angeles, CA

They were terrible, I try to get service and customer service were very rude

5 years ago

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Julia Peral Corpus Christi, TX

Works great when it don’t rain once raining serve go’s out for long Periods at a time

5 years ago

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G GA

Good value at first then outrageous charges for poor reception and limited channels

5 years ago

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J.A. Fort Lauderdale, FL

This service always cuts out during rain or storm. Terrible for South Florida's unpredictable weather!

5 years ago

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Janae Lord Rexburg, ID

Great programming just so very expensive. And the rates kept going up

5 years ago

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Diane Cantrell Denison, TX

Too expensive don't get a whole lot of channels for the price

5 years ago

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Mike Buford, GA

Annoying. Keep calling to add channels. I yell them no and still they push.

5 years ago

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Grace R Hesperia, CA

There fees are Too High We don't use them anymore The service is not great and the tv goes out in rainy weather

5 years ago

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SA Summit, NJ

Service was too expensive and they did not give you enough options for monthly payments.

5 years ago

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Desiree Smith Lengby, MN

they also like to jack your bill up.. it don't understand why a cable bill would be different every month

6 years ago

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Tariana Hendry Tacoma, WA

Never enough shows for what we paid. Always having problems with the service and connections.

6 years ago

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Craig Carter Van Buren, AR

very poor service and customer care is terrible, can't understand what they are saying.

6 years ago

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M ark Goldman Chauvin, LA

It’s ok, rain makes the signal weak. Bette than Dish. I really don’t watch much tv

6 years ago

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Richard Baker Las Cruces, NM

as long time custome treated very poorly...actually filed to go to arbitration over billing...settled out of court

6 years ago

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Amanda Malega Oklahoma City, OK

It was good until AT&T took over. Once they did the service got worse and the customer service went down hill.

6 years ago

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Patrick Visalia, CA

Too expensive. They really need a better purchase plan. One where you can choose what to pay for.

6 years ago

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bigwavdav Spring Lake, NC

Not a good company started off good but started riding prices without letting you. know.

6 years ago

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Kayla Bountiful, UT

Use to have direct but it just kept costing more every year and service was a hassel

6 years ago

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Toni Baker Draper, UT

For service ever nobody wants come and help you with anything they delete all of our TV shows never have direct again

6 years ago

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Scott Watters Quinlan, TX

Not available in certain areas, however it is an OK service if you can get it!!

7 years ago

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JS Alpine, UT

The cost was too high and customer service was horrible. The equipment was not reliable.

7 years ago

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Garn L. Arnold Alpine, UT

Over priced - terrible phone support - Our local channel 5 is no longer available.

7 years ago

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Bethany Simko Pleasant Grove, UT

Really bad service to where we lived. The prices kept going up even though we were promised low rates.

8 years ago

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Jason Miller Lindon, UT

We love Direct tv but can't afford it anymore. Way over priced!

8 years ago

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Sandy Saddler Sandy, UT

I do not like direct tv. They keep fighting with channel 5 and I’m missing my shows.

8 years ago

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Shanna South Jordan, UT

I didn't like Direct Tv. They have high rates and not very good programming

8 years ago

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DaretoExpose Las Vegas, NV

OK, service is too high for the quality of service that is poooooor.

5 years ago

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Ken Bellon

Misleading no customer service no one was told the truth pass the buck

6 years ago Edited September 14, 2021

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Mervat Allen Monrovia, CA

Not please with customer service very expensive

7 years ago

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Lamarr

The only thing I like is their NFL Sunday Ticket

7 years ago

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Chris Bancroft Bellport, NY

Service is horrible. Don’t show up after 3 different times were given

7 years ago

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Jay Anna, TX

Horrible customer service and signal goes out during lightest rain

8 years ago

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Rita Watson

I hate talking to a robot when I NEED HELP

8 years ago

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Jaqueline Bagdonas Fort Lauderdale, FL

I hate Direct TV but the building has a contract with them

8 years ago

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Patty Miles

service sucked and customer service was even worse

8 years ago

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Robert Foster Titusville, PA

Rates contiually rising with no additional benefits

8 years ago

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dale roberts Duvall, WA

Unfair and deceptive business practices are a way of life for this company

8 years ago

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John Gasser Vernon, AL

The programming is good but the company's business practices are sneaky

8 years ago

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Satisfied Customer

THEY TREAT 8 YEAR CUSTOMERS LIKE GARBAGE. THEY ONLY CARE ABOUT NEW CUSTOMERS

8 years ago

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Willias Dees Batesville, MS

Little or no service and very expensive.

8 years ago

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Patricia Wiegand Lapeer, MI

Satelite sucks. Cuts out, usually when you're recording something.

8 years ago

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Billie B Columbus, OH

Out more then working no refunds out 4 mn, mostly infor umercials.

8 years ago

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EUGENE AUSTIN St. Petersburg, FL

Any time there is ANY rain whatsoever, I loose reception.

8 years ago

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michael burns Texarkana, AR

when it is cloudy or rainy no service no money back for not being able to watch

8 years ago

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Jeff

High prices and too many service interruptions.

8 years ago

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William Edwards Yonkers, NY

A drop of rain, a flake of snow, a light gust of wind and service is gone !

8 years ago

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Russ spica Stanton, CA

Too many freezes and drop outs.Slow channel switching

8 years ago

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evert lawrence

Customer service. They wont stand behind their stated credits

8 years ago