Name: DIRECTV
Rating: 2.8

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Ethelene Key

Too many channels that we dont want but have to get with package

8 years ago

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JB Charlottesville, VA

Our cost keeps rising every month and nothing has changed on our end.

8 years ago

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Andy J. Las Vegas, NV

High prices,cater to new customers ignore long standing ones

8 years ago

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Harvey Olff Lexington, KY

better than a cable company still goes out in bad weather

8 years ago

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Tom Kosky Staten Island, NY

they were great but they failed during bad weather.

8 years ago

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Rodney Cotillier Winston, GA

ability to program up to 5 channels at the same time .

8 years ago

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Jim Scottsdale, AZ

Direct does not carry the weather channel without paying extra

8 years ago

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Orelma Matthew Austin, TX

When the weather was bad you lose service for a long period of time

8 years ago

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Kathy Louisville, KY

Decent service but the price is high and employees are rude

8 years ago

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Stanley Hilton

Very high prices and customer service doesn't really care for the customer.

8 years ago

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Douglas Davidson Portland, OR

They are very helpful solving issues. It can take awhile.

8 years ago

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Allen Saulsberry

frequent pauses in audio and video, slow to change channels,

8 years ago

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fredmarler Cookeville, TN

Charges to high. They raised rates for no reason and didn't increase service.b

8 years ago

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Frank Wilmoth Pueblo, CO

lot of pixilation, audio stoppage. weird messages in morning

8 years ago

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Sarah Portland, OR

They are pushy and they don't give you the promotional materials

8 years ago

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Jodyp

When it rains hard we loose the satellite

8 years ago

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Donna Flanagan Fort Lauderdale, FL

Constant reception, even during hurricane Irma.

8 years ago

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Francis M. Spychaj Columbus, OH

install promptly easy to communicate with

8 years ago

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John Cumming, GA

Force to buy packages with channels I don't want in order to watch a channel I do want.

8 years ago

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ousawvh2 Leesburg, VA

We really like DIRECTV's NFL SUNDAY TICKET!

8 years ago

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Carilee Wilson Roy, UT

Service not good when there are storms or other disturbances and constant price hikes.

8 years ago

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John Allen

was customer for 15 years x $180 per month, sent me to collections for one late month. Didn't care when I cancelled.

9 years ago

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Deborah Aune Fort Wayne, IN

Dispite several attempt direct tv refused or rescheduled appt. for service in In. we went with dish

11 years ago

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Robert Bear Spokane, WA

Where else can you see every NFL game!

11 years ago

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Glenn Jewell Evansville, IN

Every time it clouds up, rains , snows, high winds kiss it goodbye... I am not at all happy with my service.

11 years ago

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Jane Lakeland, FL

DirectTV sucks. Customer service is horrible, prices are ridiculous! I pay $90 a month and there is never anything on.

11 years ago

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Nancy souza Brockton, MA

VERY BAD AND VERY EXPENSIVE

11 years ago

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Everett

They raise my price every month, last mo went up 9.00 per mo. That sent me to another service.

11 years ago

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Matt Gassler Hutchinson, MN

THEIR LIARS, CHEATS, AND COULDNT HOLD UP ON THEIR AGREEMENT ! THEN SENT ME TO COLLECTIONS AFTER I FIRED THEM !

11 years ago

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tom Sacramento, CA

Takes to long to retrieve stations, talked to customer service and they said their having problems with communications

12 years ago

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Kristen Pleasant Grove, UT

Great television service. Poor customer service. Watch out for hidden fees when you sign up.

12 years ago

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kristy sowell Waynesboro, MS

Service rarely interrupted. Prices can be too high for some packages.

4 years ago

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victor ridgeway Columbus, OH

Good service Subscription is too high Mobile app is horrible

5 years ago

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Alex Chavez St Louis, MO

Good channel lineup. Equipment is ok but doesn’t last too long.

5 years ago

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Steve Pitman Largo, FL

The equipment was good,however the weather directly affected the picture quality and often loss of reception,customer service down right non existent

5 years ago

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Lauren Sand Newport, KY

Great customer service and reasonable prices

5 years ago

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Jack Lambert Salt Lake City, UT

They are absolutely terrible. No communication, poor service (customer and the tv), and horrendous technology. It’s extremely slow.

5 years ago

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Diante Jordan Milwaukee, WI

Very confusing, remote is huge with a lot of buttons that don’t necessarily do anything.

5 years ago

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Tosha R Harriman, TN

It's an okay service customer service is very nice but I would never go back to DirecTV

5 years ago

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Kimberly Reynolds Church Hill, TN

love the satellite system. very friendly customer service

5 years ago

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Noor Hamad New York, NY

i love directv good price and easy to use

5 years ago

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nicholas courtway

Too high on the prices signal goes out to easily the slightest Breeze actually knocks the signal out

5 years ago

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Robert Hamilton Macomb, MI

During Wind storms rain fall always Lost connection unfortunately it was a very precarious situation and experienced at times!!!...

5 years ago

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Timothy Lesperance Fort Worth, TX

Prices increased and coverage decreased. I'm not happy with the overall service plans available.

5 years ago

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Alexandria Faggard-Taylor ,

I like direct TV. I just think that y'all are a little expensive. Lower your prices.

5 years ago

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Lindaplank55 Houston, TX

Love direct tv i get all the channels i love at a reasonable price my whole family has direct tv

5 years ago

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Vee Hartford, CT

Love direct TV except for when the weather is bad.... it messes with the reception

5 years ago

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Regina Chastain Greenville, SC

Poor customer service. Frequently increased prices. More concerned with obtaining rather than retaining customers.

5 years ago

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Tyrone mcbryde Lakewood, OH

After a year the price for service to high customer service is ok and the programs offered was ok

5 years ago

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Armando Prado Valrico, FL

Decent when the weather is good. Plenty of channels that nobody watches but all providers do that.

5 years ago