Name: DIRECTV
Rating: 2.8

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Howard Gaskill Georgetown, DE

Better customer service than Comcast. Signal fails during T-storms.

8 years ago

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John P Montz

Thier equipment and installers are great but getting them to respond through customer service is really a joke.

8 years ago

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RICHARD Glendale, AZ

They were very professional, fast to install and fair on prices.

8 years ago

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Paul Irwin Greenstein Fort Myers, FL

Rewards for their long standing customers. Rate reductions, programming deals

8 years ago

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Oliver Costich San Diego, CA

They were great since I got it in 1995 up to when AT&T bought them. Now their support is awful. They only way to fix it is a divorce from AT&T

8 years ago

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Chris Ferrell Dudley, GA

Great package, best prices and great customer service.

8 years ago

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Cynthia Fallbrook, CA

Program of channels, good prices, quality of t v service

8 years ago

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Denny Burlin Roseville, MI

Quality of picture , Chanel selections, ease of use

8 years ago

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Barbara Freeman Richmond, TX

they have a price rise frequently and it is hard to get them to come down

8 years ago

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Andre Moore Salt Lake City, UT

DirectV services have declined since they were acquired by AT&T they give you lots of channels you don't need

8 years ago

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Brandi Starnes Burlington, NC

Great customer service , great value always reliable

8 years ago

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Kenneth Bouldin

great reception exception except during heavy rain

8 years ago

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Gayle Shannon, GA

they keep going up on their price and they are always calling for me to add stuff to my bill.

8 years ago

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patrick m shilandscotsman St. Petersburg, FL

Good service. Always addressed any concerns I had promptly

8 years ago

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Sirena Swanson Foley, MO

Great customer service the best channels a huge variety

8 years ago

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William Wilson Las Vegas, NV

They are good except when bad weather and I lose the signal and my TV

8 years ago

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Rick Kober The Bronx, NY

have great programing and intuitive temote

8 years ago

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YVONNE BROESTLER Port Saint Lucie, FL

Prices are too high. Constantly calling to get better deals.

8 years ago

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TG Wellsville, NY

Every time we have a heavy snow or rainstorm we lose signal for the duration of the storm.

8 years ago

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Gordon Ryerson Tampa, FL

Easy customer service and quality product

8 years ago

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Sanford Gibbons New York, NY

Had no problems more the many years we had them.

8 years ago

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Pat Utica, MI

lots of choices especially for sports only drawback is the rain fade issues

8 years ago

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Tom Farekian

When ATT took over Direct tv, it's gone down hill I'm changing after 20 years, they won't come out and check what's wrong

8 years ago

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Carmen Virginia Beach, VA

great choice of channels and the price is right

8 years ago

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Harry Willey Hampton, SC

Excellent program choices and high quality

8 years ago

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RONALD LEVY Flushing, NY

aside from storms blocking reception, the service was excellent

8 years ago

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Robert Hummel Inverness, FL

Too many difficulties to list.... But... COST VERSES SERVICE is the main difficulty.

8 years ago

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Susan Bacon

Okay service. But really expensive. Wish we had cable instead.

8 years ago

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Diane Wolfe Salesville, OH

The cost is way to high. They have charges for every little thing. They are hard to deal with. Not very quick to take care of channel issues.

8 years ago

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R. Calhoun Scottsdale, AZ

Able to serve my RV & home service with one billing

8 years ago

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Chad Weierstall Freedom, PA

Too many promotional deal phone calls. I've had promotions added to my bill even after I declined the telemarketer.

8 years ago

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Randy Carrico Washington, DC

Same old technology they have had for years that leaves you without TV during a rain/snow event.

8 years ago

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Don Evans Daytona Beach, FL

Extremely reliable - few brief weather related outages

8 years ago

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Mary Denewellis Joliet, IL

every time it even sprinkles out, we loose service. Also, it drops from my internet connection EVERY DAY. About ready to drop this lame service.

8 years ago

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William Elmont, NY

Because I like it a whole and more then enemy thing else

8 years ago

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Ken Harrison Mount Pleasant, TX

You get little for the money. All shows are repeat and it is expensive. 10 things to watch out of over 200 is not good.

8 years ago

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Ricky Oak Creek, WI

Service is average. Cost is high. This company is like most TV providers. Not great

8 years ago

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Julia Absher New Albany, IN

That I can not watch iu football they say the cw channel guess what direct does not carry that channel. GO figure

8 years ago

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Brandon Jenkins

Been with DTV over 12 years, no premium channels but bill continue to rise. Leaving for sling, Netflix or Xfinity. Anything but DTV/ATT! ✌?

9 years ago

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Markisha Martin

Direct TV is a rip off!! Please don't continue using this garbage. One minute their giving discounted services and the next Bill is twice the amount.

9 years ago

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Denise H. Mona, UT

We got frustrated with many things about DirectTV, especially their customer service, so we switched to Dish Network.

9 years ago

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Evelyn Luper Apache Junction, AZ

Directv lies like heck. They tell you if you come back to them they will give you a 200 dollar visa card and when you do they wont give it to you.

10 years ago

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Carolyn Tussey Lexington, NC

Loved DirecTV. Had it for a long time. Just couldn't afford it any longer.

11 years ago

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Dave Didonato Waycross, GA

they suck. think they are it. the big fall sooner or later.customer service aint worth a crap . price always going up. at least twice a year.

11 years ago

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skinny Alabaster, AL

Very expensive they charge for each box you have. I remember when they did not charge for extra boxes, just another way to rip you off.

11 years ago

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Paul Lambertucci Lehigh Acres, FL

allways changing prices get new receiver ads 1 year contract out during rain and lightining if they don't fix these prices soon il be gone

11 years ago Edited September 14, 2021

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chester copeland Charlestown, IN

worst tv I have ever had they do not do what they say they will do. When I get rid of this deal they will never be in my house again.

11 years ago

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Darrell Crossville, TN

We have been using Directtv for over 16 years. We have nothing good to say about Direct, therefore it is best to say nothing at this point.

11 years ago

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KEITH Dothan, AL

Awesome Company, Great Cust service

11 years ago

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Chris marlow TX

The customer service reps lie about price and hidden fees! The technicians sign you up for the protection plan with out you knowing!

12 years ago