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DIRECTV

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7.5

Overall Score

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russbayles West Valley City, UT

Loved Direct Tv and the NFL programs unfortunately they never got the PAC 12 network and we had to leave them.

6 years ago

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Pasimata West Jordan, UT

They overcharged us and customer service was terrible. Every time we called they said they would take care of it and never did.

6 years ago

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chris Francom Houston, TX

I wasn’t a big fan of the high prices and that they try to increase the pricing after you’ve fulfilled their contract term.

6 years ago

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Cam McClellan Magna, UT

I had to switch from DIRECTV because they kept raising the prices in their customer service has not been good.

6 years ago

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Jesse Rice Long Beach, MS

It has a lot of channels but it can also be expensive at times but for the most part it’s good

6 years ago

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Amanda Warrendale, PA

Direct TV has all the TV stations I would need! Very satisfied with my options.

6 years ago

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Ariyana Miller Riverview, FL

Large variety of channels but tends to lose signal with bad weather. Overall very good service.

6 years ago

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Linda Clark Gilbert, AZ

I had direct tv for many years and discontinued service because it got too expensive.

7 years ago

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Zac Marx Brighton, CO

I am not a huge fan of DirecTV except to watch BYU football and BYU basketball. It was easy to setup and use though.

7 years ago

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Anonymous

We are not a sports tv family just wanted some local channels when the kids were little PBS disney cartoon network boy does it cost an arm and a leg for a very long contract.

7 years ago

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Barry Henline Logan, UT

Struggled with the quality of service for our business usage. Getting help was difficult and time consuming.

7 years ago

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Campbell Blair Phoenix, AZ

DirecTV doesn't work well for my family, the satellite service doesn't reach our house on the end of the city very well.

7 years ago

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Teresa LeBaron Lake Villa, IL

Directv is expensive after your incentive pricing expires. Never told us about lower pricing. We felt like it was being dishonest.

7 years ago

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Julie Spanish Fork, UT

I liked the channels but we were constantly having our rate increased. It was very frustrating so we finally canceled the service.

7 years ago

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Brittany Bray Springville, UT

We have had direct tv for 2 years. I don’t feel they were honest with us. I will not be continuing with them

7 years ago

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Cole Salt Lake City, UT

Direct TV just seems too unorganized. There are so many Channels and so much going on that it’s hard to follow.

7 years ago

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Ponch Thompson South Jordan, UT

The billing experience took a bit to get used to. The service has been up and down depending on use of contractors.

7 years ago

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Myah Smith American Fork, UT

My family switched from Directv because it was costing us too much for what we wanted. The people were very nice, the product just wasn't for us.

7 years ago

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Eli Slesk Alpine, UT

Good except I wish it had The Pac-12 networks, however, I understand why they don’t.

7 years ago

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Mikayla Gibson American Fork, UT

DirectTV has been a wonderful TV provider for my family. It is highly recommended.

7 years ago

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Kristie Sgambati Rocklin, CA

We have had direct TV for years. We love the convenience of ordering movies online.

7 years ago

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holly parker Gilbert, AZ

there’s a lot of shows and movies available to watch and the screen display is easy to navigate

7 years ago

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Mitch Krull Pleasant Grove, UT

Good service, never had outage. Pricing was ok. Had for about 3 years. Would recommend.

7 years ago

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Jason Pyrah Willard, MO

DirecTV has poor service and their prices are extremely high. I wasn't able to get my problem resolved with customer service.

7 years ago

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Rachel B Eagle Mountain, UT

They tried to upsell me on a few packages, and had some unexplained charges, but I loved the selection of channels.

7 years ago

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Lynn White Gilbert, AZ

Service used to be excellent. Still love sports offerings. Since ATT merge website is a mess and phone service awful.

7 years ago

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B Wasilla, AK

Always trying to throw in extra charges every month. Also not very military friendly, especially when we were trying to cancel when we had to move!

8 years ago

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deb Midvale, UT

Their service keeps getting a 'no signal' on my tv's, sometimes hard to stay connected.

8 years ago

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Anne Radcliffe Pleasant Grove, UT

just not a fan of direct tv. some of their features are so annoying. but customer service was helpful.

8 years ago

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Dave Brinton

Prices seem to always go up. When calling customer service I was told there was nothing they could do.

8 years ago Edited September 14, 2021

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L. T. Sacramento, CA

I have to be honest-- the service can use a serious upgrade. It's behind. Not as user friendly as other services.

8 years ago

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Troy Siren Gilbert, AZ

Lots of good options for channels at a great price. My family enjoys all the perks it has to offer.

8 years ago

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michelle l pierce Gilbert, AZ

Quality is good, But they get you with sneaky charges and trend to raise your rates.

8 years ago

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Sadie Scoville Pleasant Grove, UT

I like how Direct TV works really well, is fast, and has great service.

8 years ago Edited September 14, 2021

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Grossarth Family Herriman, UT

Liked the discount with linking to AT&T cellular.

4 years ago

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DARYL Racine New York, NY

tHEY WERE OKAY BUT HAD WAY TO MANY INTERUPTIONS

5 years ago

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xw justin American Fork, UT

It was good for a bit but then it got super laggy and wasn’t reliable to watch anything on

5 years ago

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Rose Shair Sparks, NV

provide better internet service and bundles

7 years ago

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Bill Judge

Terrible! Did not honor their advertised price, charged $75.00 for dish install, price never stopped going up.

7 years ago

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Nick Altamonte Springs, FL

Over priced, better choices out there. Even the directv now is overly priced.

8 years ago

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dick wolfinger Yorba Linda, CA

do not get stations I should be getting, breaks up and cannot watch.

8 years ago

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Craig Smith St Louis, MO

Good customer service respond to any issue I have

8 years ago

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Robin Mcginnis Spokane, WA

positive and trust worthy liable .better channel selection more, lower rates

8 years ago

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Ernesto Lozano

They charge way too much for channels that I don't even watch.

8 years ago

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Rika Richmond, CA

Because of my experience. Problems with reception,Partial recordings

8 years ago

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John J

Very good service although rates are too high

8 years ago

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Benny Greene Waxhaw, NC

Depend on internet for business. Directv solution not very good

8 years ago

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Robert Basile Minneapolis, MN

fails during storms, snow, thunderstorms

8 years ago

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carol kimball Jefferson City, MO

cost is too high cant change the due date.sometimes it dont come on

8 years ago

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Jennifer Hostler Grand Island, NE

Inability to fix signal problems on our extra connections, finally we disconnected two receivers

8 years ago