Name: Comcast Xfinity TV
Rating: 2.3

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Z. Hines Pearland, TX

Internet service is spotty in stated speed and in availability. I had an ongoing complaint about service availability and was repeatedly told to restart the system. Finally, after 2 1/2 months a technician was sent out and discovered the service line was faulty. It was replaced, but to date it is still not buried.

6 years ago

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Veridiana Orozco Fresno, CA

Good variety of channels. But prices is a little to high for one tv. If you get additional tvs then it adds to the monthly fee and sometimes not all channels or services are available for the extra tvs

6 years ago

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Ruth Puyallup, WA

When Comcast came out with TV/computer/bundle it was a fabulous price. They have deleted cable channels and dropped premium channels off my premium package. If you want that channel you have to add it separately with additional cost. Cables cost has gotten so bad I could buy an economy vehicle with what I pay. I hear Apple is coming out with Apple-FI I can’t wait I don’t care if I have time left on my contract with Comcast. That’s another thing any time you make any change they extend your CONTRACT for 2 YEARS!!! Something wrong with that.

6 years ago

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Sandy Bell Friendsville, TN

More dependable than any others we have available in our area! Also the employees that come out are very helpful. Hate the local office moved. Have to watch the billing they add charges.

6 years ago

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Tina Taylor Ebensburg, PA

It is a great tv service, and hardly ever goes out. We have had it for years and don't want to change it. There are so many new streaming services that people say are cheaper now, but we have kept Comcast.

6 years ago

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Amanda Walker Arlington Heights, IL

I love the internet reception and variety of channels offered along with there affordable prices . They offer a lot of channels that’s great for entertaining.

6 years ago

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Bobblehead Houston, TX

Comcast has essentially cornered the market in my area. There is no other option for internet or tv. They're great when they're working, but we have random periods where our service is slowed down to absurd levels. Then the prices were raised too. I've since dropped their tv but still use them for internet

6 years ago

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James O. Dallas, TX

Overall had a good experience but not great. To reach out customer service when you are having connection issues is something of a pain. Everything worked smoothly on a regular basis, but just the above makes it annoying.

6 years ago

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Alex Knoxville, TN

Comcast is probably one of the best cable providers in the East TN area. My family has never lost service or had an issue. They also make it super easy to bundle with internet.

6 years ago

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Tim McCoy Waynesboro, GA

Comcast tv is very expensive compared to other options available to watch and enjoy tv. Expect your monthly bill to hit $200 once the promotional deal is done. Their cable laid unburied in my yard for TWO YEARS!!! Customer service was a joke. Even their paid service contractors didn't seem to like Comcast very much. Do yourself a favor and buy a ROKU instead.

6 years ago

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Rickey Lehi, UT

Comcast is nice in that they're available everywhere and their prices are generally comparable. But for me, that's where their goodness ends. They lost me when canceling service was hard during a move, and when their leaders supported blocking net neutrality.

6 years ago

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High Priestess19 West Palm Beach, FL

Great customer service, but as a user of the Xfinity wifi pass, it became a reoccurring issue that the service spots were "too congested" causing my internet connection to stop altogether

6 years ago

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Laurie G ,

Best bang for your buck. I work from home and so internet speeds are super important. Comcast can't be beat. Xfinity mobile is amazing. I'm so happy I switched over.

6 years ago

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Karen Torino Tallahassee, FL

Xfinity would have its ups but mostly its downs. I would lose connection to the TV very easily and while all I had to do was call customer service, it was annoying that I would have to do so so often.

6 years ago

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Rocio Diaz Tallahassee, FL

Comcast always has the best prices when it comes to television and internet packages, there are also countless channels to choose from as well as the on-demand option.

6 years ago

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Kimi Bayles Roy, UT

I’m so sad that Xfinity raises their prices on their long time customers. We loved their service and the packages they offered until it was so expensive it wasn’t worth it any more and we had to cancel. Wish they would do something for long time customers.

6 years ago

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Grace Orem, UT

I always get TVs at Xfinity! It shows the shows and movies on the tv super clearly and it doesn’t freeze up while you’re using it. And the prices are not bad at all

6 years ago

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Audrey Mitchell Managua, MN

Xfinity TV has been used in multiple hotels I've stayed in, and I've loved the experience. They have up to date movie options and are showed multiple times throughout the day.

6 years ago

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Randy Rhodes Pleasant Grove, UT

Have really enjoyed comcast tv and have used it for years. Rarely any issues with the service and I like pressing C to access the sports that are on. On Demand good too.

6 years ago

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GS95ER Baytown, TX

A bit pricey, and the customer service isn't the best, but they're the most prevalent and widespread provider in the area. Contracting with them is a bit tricky, and rates definitely increase silently once the contracts finally expire.

6 years ago

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Kelsey Rosier Tallahassee, FL

One of the greatest TV providers and has great customer service. Anytime there was an issue, they were quick to come and help. Definitely would recommend.

6 years ago

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Breannah Brooks Jacksonville, FL

My experience with xfinity cable is very good because it gives me access to lots of things I didn’t have access to before including YouTube on tv and don demand.

6 years ago

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Juan Beaver, PA

I have had comcast Tv a few times as a bundle with internet. It really was not something i enjoyed so much the tv interface is kind of still in the 90's and the channels i had there was never anything good to watch. I ended up cancelling the tv portion and just have internet.

6 years ago

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Tom Gourley Pleasant Grove, UT

Comcast offers a good variety of options when it comes to cable TV. The reliability of their services is okay but not perfect. We have also found that they raise their pricing without notice which is frustrating. Their customer service also seems a bit "hit and miss" depending on what particular individual you are dealing with.

6 years ago

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Kaydence Bonino Riverton, UT

We've have the xfinity bundle pack...internet, cable, and phone. Overall we've been happy with there service. I do love that they have the xfi app and so I can monitor my kids wifi.

6 years ago

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Brian Kessler Kennesaw, GA

Very happy with the service. Have had it for several years and compared to Dish Network, it is light years ahead. The DVR is easy to use and the voice search feature is the easy to use. Highly recommended.

6 years ago

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Mary Clarks Summit, PA

I like Comcast actually, the main thing I dont like about it is that a good portion of the bill is a sports package that you cannot say no to. It is a mandatory fee. Also the box has random moments where it freezes and has to keep getting reset. Very annoying.

7 years ago

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Zac Marx Brighton, CO

Xfinity tv was great for us. Especially with connecting to xbox, we used it almost everyday. Xfinity was quick and had something for everyone to enjoy. The pricing was fair as well.

7 years ago

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Meredith anderson American Fork, UT

I love the new platform but wish the remote still had the skip back 10 sec button. Also wish I could search for movies on demand by rating. This would be so helpful with my kids different ages.

7 years ago

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Ellen Morris Potomac, MD

I love Xfinity TV because of how easy it is to use and the great selection offered. Interface in technology matters a lot to me, and Xfinity has done an excellent job here.

7 years ago

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Anonymous

Paying 89+ for basic channels seems ridiculous to me just wished to be able to access the local news in case there was anything interesting and when it does come in its good but when it does not come in for the price its not really worth it. i think they need to update the cable lines going through our neighborhood

7 years ago

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Melissa Riviere Clarks Summit, PA

Xfinity has a monopoly where we live in N.E. PA. I really do not care for their user interface, and they are way overpriced. Channel illuminations happen without any notice or fee change. Their call in phone system is terrible.

7 years ago

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Alyssa Boren American Fork, UT

Whenever I download movies on my phone the network speed is very good. I also love that you can download things from our DVR onto your mobile device. It's very convenient to use!

7 years ago

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Ron Durfey Pleasant Grove, UT

I used Xfinity for my internet but also for my TV as a bundle deal. I really like the option of having my favorite shows available to me on my iPad or phone while I'm traveling. Price is a bit high especially when the introductory period ends.

7 years ago

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Virginia Rosenthal Pleasant Grove, UT

I am a new customer and love it, it is so much better than DirectTv. The basic program channels are enough for our family and the kids love the on demand options. The remote is easy and simple To use.

7 years ago

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Taylor Walker Provo, UT

I really like this company, they have great service and I love their collection of shows and movies that you can watch for free and rent. I also like their app.

7 years ago

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Grant Lofgreen Provo, UT

Service has been great. TV and internet coverage and quality have been fantastic. Price, especially for long-time customers, is a bit ridiculous. They apparently don't care much for long time customers. Instead they focus on giving deals to new customers.

7 years ago

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Preston KFowler Pleasant Grove, UT

With XFinity whenever I call into customer service they are constantly asking me how they can help solve my problems. They're customer service is a 10/10

7 years ago

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Reese Pleasant Grove, UT

I have Comcast and they have been very dependable. The speed is good and I am locked in for 12 months and then they give me a heads up to find the best price for me again.

7 years ago

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Denna Collier Lehi, UT

I appreciate being able to have my TV and internet bundled. I would like to be able to not pay for the channels I never use like the sport or latino stations. I do feel like I'm being charged too much

7 years ago

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Emma Olson Lehi, UT

Xfinity by Comcast is a great TV provider. I really love that they offer the on demand feature and you can watch whatever you want whenever. I would recommend Xfinity to everyone.

7 years ago

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Lauren Jorgensen Salt Lake City, UT

I have had Comcast for over a year now, I really like the product but costumer service is very difficult to work with. When something isn't working you wait days to have someone come out and look at the issue.

7 years ago

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Cody mills Lehi, UT

Comcast is a joke they changed our rate to way more than it was supposed to be and then they said I was getting all these channels extra which we were not getting. Then they said I was lucky it wasn’t more cause of all the channels we never received will never use them again.

7 years ago

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Lindsey A Brown Lehi, UT

During our trial period when we were moving I felt that we were not really getting great options. Lots of stuff that we would not be interested in watching. Also felt a bit over priced.

7 years ago

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Jessica Atkin Lehi, UT

We really like Comcast because it is dependable. We love how we can watch TV on any of our devices. They have Great customer service. If you have a problem they will come out to your house and help fix it.

7 years ago

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Lori Fletcher Saratoga Springs, UT

Comcast Customer Service is terrible. They raise rates after 6 months and then you have to go through a lot of sales pitches on why they keep raising their rates. They don’t care to keep current customers. It’s such a headache.

7 years ago

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Sadie Salisbury Draper, UT

Xfinity is super fast and works very well! I love this service and recommend it to anyone who asks what service to use for TV or WiFi. I really like the online accessibility too.

7 years ago

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Chloe Magleby Provo, UT

My family has had Comcast Xfinity for almost my whole life! We love it and have never had any problems. It has the best variety and is overall user friendly

7 years ago

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Emry Alpine, UT

My Family and I have used Xfinity for years and we really like it, but Comcast sometimes is difficult to work with and the people that come over don’t really seem to fix anything or know what they’re doing .

7 years ago

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Mitch Bandley Pleasant Grove, UT

I like it a lot I get to watch all my sports, I like the user interface it’s really simple and easy to use. just looks good, It’s the iPhone of tv. Only thing is my parents complain about poor customer service.

7 years ago