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6.1

Overall Score

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Cindy H Gilbert, AZ

Zillow is easy to use and I like the maps and being able to see home values whether they are for sale or not. The down side of Zillow is that sometimes homes are left on the site that are no longer for sale. This is a problem when i see what i want and inquire only to find it isn't on the market anymore. Feel like it may be on purpose to increase traffic and get names to sell to relators.

5 years ago

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Mark Troxel Provo, UT

The good about Zillow, it is easy to search local areas, use filters and find listings. The bad: Zillow does a poor job at keeping its listings current. If you don't filter you will find a lot of listings are aged. Many are no longer on the market and the only reason they are there, it seems, is to drive you to meet with a realtor. We found that the listings were generally no longer on the market. Agents know that most listings on Zillow are not current. There are a lot of listing directed to you that show "pre-forclosure". These are completely useless and not accurate. The main sources on Zillow appear to be new developments that are pushing new construction. For the person looking for existing homes you are better off to find a good realtor who will only show you what you are looking for. Zillow looks well developed, is pleasing to the eye and has lots of features. It is just polluted with so much duff, that we lost interest in using it as a source and went with a realtor. There are better sites where the listings are kept more current.

5 years ago

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Desiree Pleasant Grove, UT

Our family found a house because of Zillow. Zillow is a great resource if you are looking for any houses for sale or for rent based on which location you pick. I love how we can find our agents on there. It's super neat and useful when you are house hunting!

5 years ago

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Sarah Fayetteville, AR

Zillow made searching for an apartment so easy. I really enjoyed how I could easily contact the agents within the app, making searching for my next home that much simpler! Plus, the app is updated in real time with new listings, so I was always up to date.

5 years ago

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Grant Conrady Fayetteville, AR

I found my current apartment on Zillow! I really loved how easy it was to search for specific characteristics that I was looking for in an apartment. Their website is very polished and easy to navigate. I highly recommend using Zillow to help you find your next apartment or home!

5 years ago

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Tyler Strieby Lehi, UT

Zillow gave a great overview of tons of listings within the area in which we were looking. I loved using all their filters when conducting a search so I didn't have to look through listings that didn't fit what we were looking for. Their map feature is very helpful too! Allowing us to visualize where the home was located. I found, however, that many of the listings were out of date. Some of the properties had already sold. I wish it was more current.

6 years ago

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Rebecca Malone Minneapolis, MN

Thanks to the ease of use, the Zillow app makes house hunting a breeze! I can look it up on-the-go, draw a geographic area to search within with my finger, search nearby, and the filters make it easy to narrow down the results to a most consise list of my needs.

8 years ago

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Dave Fortin Kingston, PA

I find that Zillow is extremely lackluster and perhaps that's just for my area but they never have what I'm looking for, they barely have any places listed on their site or app, and I'm not even sure what they're doing trying to compete with other companies like them out there. I want to like them and I continue to use them but I close the app as fast as I open it.

4 years ago

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LeAnn Baytown, TX

I used Zillow to look for my son an townhouse. The app was very user friendly. We were able to book our viewing appointment very easily. Will definitely use it again.

5 years ago

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Morgan Tennant Rexburg, ID

Zillow is a very well put together website that makes it easy to search for housing. I've found the information to be very accurate, which is very important when looking for something on short notice.

5 years ago

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Steve Salem, VA

Zillow is very easy to use. I use it constantly to check real estate value in areas I have an interest in. The maps they show are great at showing the location of properties

5 years ago

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Robert Washington, MI

Customer support is totally non-existent. Phone calls are not accepted unless you are a realtor. When you list-be prepared for constant hounding by realtors from sunup to sunset. My home racked up 2338 views with 68 saves. I wondered why no responses-to express interest you click agent where they give my email-no phone number accepted-that`s for realtors. Anyway 4 acquaintances tried to contact my email and I received a big nothing. Ripoff-pure and simple. Wrote to them concerning this issue 5 days ago and a big zero for a response. BTW Trulia is also owned by this same group. If you value your sanity stay away.

5 years ago

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Roxana Perez ,

I have used different websites to find houses for rent looking for more options, and Zillow has always been that site where I can find those options that others do not have.

6 years ago

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Wayne Young Little Rock, AR

Zillow is a great cite to browse real estate to get an idea of what the market is in your area and virtually tour homes without an agent from your couch.

6 years ago Edited September 14, 2021

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Judy Feldmeier Houston, TX

Very easy to search properties, like the fact you can narrow your search criteria making it useful. Like the fact it saves your searches and you get notified when a property matches your criteria.

6 years ago

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Jay Great Falls, MT

These people are a nightmare!! We aren't even listed with them. Our home is not for sale, not in pre-foreclosure, not up for auction!! Our home has been in loan modification, was approved by our first lender, sold to another lender and is in final review. We have been told by our lender that all is approved. Zillow and Auction.com will not remove the false listing!! They both tell us to have the mortgage company just call them...Per both of our lenders, "we don't call Zillow or Auciton.com". Both mortgage companies are saying this is a scam and will be initiating legal action. We are in contact with our attorney as well. This happened the first time in Feb 2019, and was removed immediately by Zillow. Now somehow they just can't remove it. This was re-posted a week ago and now they won't remove it!! Avoid Auction.com and Zillow at all cost. They listed this on their own, we never contacted them.

7 years ago

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Suzanna Wootton Springville, UT

When I was looking to buy a house, I enjoyed using Zillow. The only thing I didn't like was that houses would already be sold and they would still be up on zillow's site and it was kind of frustrating.

8 years ago Edited September 14, 2021

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Emerald Scott West Jordan, UT

The site is easy to use and has a ton of useful information. The searches are easy to customize, but it only has town specifications whereas I would prefer distance specifications.

8 years ago

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Kristen Pleasant Grove, UT

Ziillow is a great tool to find a house, but isn't necessarily the best tool to find a foreclosed home. A lot of time, the "foreclosed" listings on Zillow are outdated or are just ways to get your to look at a house even though it is not foreclosed. Best to look at real foreclosed sites to get real information. Zillow can help give ideas and pricing though.

12 years ago

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David Brown San Diego, CA

Best overall real estate app, except for the most important aspect of a real estate app, timeliness and accuracy of postings. Other real estate apps have updated info hours or even days before Zillow. Zillow provides the best pictures without annoying stripes or announceme ts. It also is the easiest to navigate.

4 years ago Edited April 18, 2022

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Tony Lolli Meyersdale, PA

It's easy to find a geographic area of interest. The list of rentals seems to be very up to date. Getting emails from Zillow is helpful to know what's changing in the area I was interested in.

4 years ago

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Jennifer Orlando, FL

The best part about using Zillow is that they have a section where it’s possible to view house for sale by owner. That’s how I found my house and I didn’t have all the crazy competition that the realtor listings had.

4 years ago

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Khadija Kachwala London, ON

Been looking into buying a house and Zillow has been my go-to! Provides super relevant information on the listing and the Zestimate feature is great. Definitely will keep using it throughout my search.

4 years ago

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Lyssa Havana, FL

I used Zillow to find apartments when I moved to Florida for college and it was super easy finding a new place! I also enjoyed how you can contact the homeowners directly on the website!

4 years ago

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Craig Slist Oak Harbor, WA

I have used Zillow for years and love how easy it is to use their website, as well as, how informative it is to see potential houses, neighborhoods and what surrounding area has to offer. However, I've recently read Zillow uses the user data to identify high search areas and use this information to invest in areas that have a high demand for profit. I'm not against companies making money but in the end it hurts the user because it increases the housing and rental costs in those areas and then companies like Zillow can either profit or sell banking the money made based solely on the users searches. Zillow recently sold half it's housing inventory (18,000 homes) which according to Housingwire dropped their market cap from $48 billion to $13.7 billion, so it will be interesting to see what happens in the future? If it's a housing market crash soon then maybe Zillow got advanced warning and dumped it's real estate on the market blaming it's failed iBuying platform?

4 years ago

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INCOGNITO Las Vegas, NV

What I like about ZILLOW is its easy to use. It gives you a list of available. Homes to choose from. Just by entering the zip code. Zillow shows you the details. Information. And price. And photos. Which is a definite plus.

4 years ago

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Nathan Mccollum White City, OR

Zillow has all the house listings that I look for,and they also notify me when one becomes available near me,or listings that they think I would be interested in from my past search criteria

4 years ago

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Amberly Pack Salt Lake City, UT

I have used Zillow to look up the prices of homes I'm interested in buying, as well as the prices of homes in my neighborhood. It's great to gage the value of your home and inform your decision on whether or not it's time to move!

4 years ago

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Emilee Coleman Lubbock, TX

Zillow has show me homes that I would have never known existed. Glad I found this site! I would not trust the rent amount or the value of the homes. Otherwise great help with finding places.

4 years ago

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OrvilleBro Herriman, UT

I use Zillow's app to get a general price for homes in different geographic areas. Interface is clean and easy to navigate. Some of the features, such as drawing a circle to see homes in that area, are a bit clunky on the phone, but overall a nice experience.

4 years ago

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Mickey Ross Kennesaw, GA

While I really like the Zillow app, it is not always easy to maneuver in the app. When I type in an area or zip I want to look into, I am brought to a map rather than a listing of houses to look at. I think this is a bit confusing to the average user and compared to other sites, it would be best to see the listings first, be able to filter on specifics (which Zillow does) and then choose to look at a map if I want to do that.

4 years ago

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Audrey Macfarlane Dallas, TX

I surf on Zillow everyday for fun, I feel like the platform is the most user-friendly out of all of the other housing sites. Also, I can click on just about any house and I get the entire history—so cool! 10/10!

4 years ago

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J B Sandy, UT

Zillow is a great resource for comparing mortgage and real estate options. Their valuation tools on the website are the best I've seen. Great for checking property values around your area.

4 years ago Edited January 21, 2022

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Jason Walker LaFayette, GA

I believe Zillow is overplaying its hand with the "Zestimate." What is the purpose of this nonsense? For example, I have two homes - one of which is substantially overvalued given the market and one substantially undervalued. Changes, updates and market conditions do not reflect in the "Zestimate" even after several months. I feel Zillow has become a leader in data collection and listings, however I do not feel the information Zillow generates from their market study is worthwhile.

4 years ago Edited January 20, 2022

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Laurel Dalton Riverton, UT

I have used Zillow to look up the value of my house. One thing I deeply appreciate about Zillow is the company’s ability to constantly adjust the expected value of a house despite the constant fluctuations in the housing market.

4 years ago

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Jen M Raleigh, NC

I use Zillow a lot. They share sales history of the property along with pictures of the home inside and out and photos of the street. It’s a great resource if you are house hunting.

4 years ago

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James Lapeyre Bryan, TX

Zillow amasses an extraordinary amount of properties for you to look at. The user-interface is terrific: searching is easy, and you can set parameters for cost, B/B, and so on very easily. The biggest problem is that you can waste a ton of time because their data isn't always up to date. Properties under contract are often displayed as available, which wastes a lot of time.

4 years ago

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Saylor D Herriman, UT

Zillow is a really convenient way to look for real estate. It's very quick and easy, and it's easy to find houses in a nearby area. There's no pressure to it at all and I really enjoy using it.

4 years ago Edited January 13, 2022

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Michigander101 Macomb, MI

Zillow is a great service. While house shopping I was able to view photos and read facts about the homes I was interested in. It helped me find a good neighborhood to raise my family.

4 years ago

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Calista Huber Phoenix, AZ

I loved using Zillow before searching to purchase our first house! I thought I was well-informed until I talked to a couple realtors about it, and they said Zillow wasn't the greatest resource... I still appreciated being able to check Zillow for photos and any extra property information, but I ended up using Redfin and MLS as a more reliable source for information about the houses we went to see.

4 years ago

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Austin Tempe, AZ

Great place to search for real estate and current market conditions. I will say the Zillow estimate is usually a little off and there are a few other sites that you can compare to, and those sites tend to be closer to apprised value.

4 years ago

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Ashley Thompson Jacksonville, AR

Zillow helped in us finding our house that we purchased. We weren't from the area so we had no clue about school districts and location, but zillow helped in all of that!! Thr pictures were great and it even showed what school district our kids would be in and what that district was rated!!

4 years ago

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Steve Colella Coraopolis, PA

I have used Zillow a few times searching for houses for sale. The app is fairly easy to use however searching for individual properties can be hard at times especially if certain houses are not yet for sale and trying to view history.

4 years ago

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Joe Leahy Marshfield, MA

I have used Zillow to track my own property value and compare it with surrounding properties you can add info to your file as the owner quickly and edit any errors you might notice

4 years ago

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Jmarsh Macomb, MI

Zillow helped me find my current home. I like the facts displayed and the photos of the homes I viewed being easily accessible. I also like how similar homes available in the area are displayed at the bottom of the screen.

4 years ago

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Daniel Cebrero Henderson, NV

Zillow is a great starting point when house hunting. We used it to find our last two homes and get an idea of pricing and other info on the area. It’s easy to use and love all the filters it has to search for the right home

4 years ago

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Stephen Thompson

Love Zillow! Up to date information and easy to find and locate properties. Their search criteria is very helpful. Only negative at all is that their "Zestimates" pricing of homes seems inconsistent and not always accurate.

4 years ago

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Bx Chick Yonkers, NY

It is an easy way to find a location and information about a specific property. It doesn't always have a lot of information, especially if it is not for sale. It does allow the prospective customer the chance to narrow or widen their search.

4 years ago

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Rick Froid Park Ridge, IL

Love Zillow ! Have used for last 2 years. Great info for rentals. I have rented out my condo monthly and for 5 months yearly. Great website and very easy to list your property and pictures.

4 years ago

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Grace Citrus Heights, CA

I was looking for a condo to rent in a specific area of Sacramento . Zillow did have alot of listings but they also had many many out dated listings. If their listings were current and up to date I would have had a better experience.

4 years ago