Name: Critter Control
Rating: 3.8

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Verified Customer

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Christine Foster Santa Fe, NM

Responsive, attentive to needs of property.

5 years ago

Reply from Critter Control

Thank you! We're so happy we could help!

Jul. 20th, 2021

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Verified Customer

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Craig Miller Potomac, MD

Identified possible entry points for critters to get in.

5 years ago

Reply from Critter Control

Thank you for your feedback Craig!

Jul. 21st, 2021

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Verified Customer

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Duane Seabury Mount Juliet, TN

Haven't seen or heard from them since mid-June and to date they have not reported any results.

5 years ago

Reply from Critter Control

Hi Duane, Thank you for sharing this with us. I have spoken with our manager and she just left you a voicemail. We will try to contact you again tomorrow. We appreciate your patience!

Jul. 20th, 2021

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Verified Customer

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E. Sharpe Oak Park, IL

Conscientious, respectful, communicate well

5 years ago

Reply from Critter Control

Thank you! We appreciate you taking the time to share your feedback.

Jul. 20th, 2021

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Verified Customer

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David Turner Romulus, MI

He kept coming back until moles were gone.

5 years ago

Reply from Critter Control

Thank you for your review David! We're so happy we could help keep the moles out.

Jul. 20th, 2021

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Verified Customer

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Robert Kyle, TX

They do a good job but they didn’t get rid of everything in my house.

5 years ago

Reply from Critter Control

Hi Robert, Can you please provide us with some more information at customerservice@crittercontrol.com so we can help complete this?

Jul. 16th, 2021

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Verified Customer

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Anonymous New Lenox, IL

They show up on time but we still have critters and it has been months but I am hopeful.

5 years ago

Reply from Critter Control

Thank you for choosing Critter Control. I would love to help solve this problem however, since this is in anonymous mode I am unable to locate your account. Can you please email us at customerservice@crittercontrol.com with more information?

Jul. 16th, 2021

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Verified Customer

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White Boca Raton, FL

Techs had to come back several times for the job. The service was horrible. I had to go to another company and they got it done the first time.

5 years ago

Reply from Critter Control

Hi, We are so sorry to hear this was your experience at Critter Control. This is not typical standards we set for yourself. We take our customers concerns very seriously. I am unable to locate your account in our system. Would you please email us at customerservice@crittercontrol.com with more information so we can make this right?

Jul. 19th, 2021

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Verified Customer

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HELEN DICK Los Alamos, NM

Knowledgeable and willing to listen to concerns

5 years ago

Reply from Critter Control

Thank you Helen! We appreciate your feedback.

Jul. 19th, 2021

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Verified Customer

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Hillary Bishop Royal Oak, MI

They got the job done and sealed the critter entry point.

5 years ago

Reply from Critter Control

We're so happy we could help Hillary! Thank you for choosing Critter Control.

Jul. 19th, 2021

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Verified Customer

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Janet Spanagel Portsmouth, VA

Quick response to addressing critter problem

5 years ago

Reply from Critter Control

Thank you for sharing your experience Janet!

Jul. 19th, 2021

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Verified Customer

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Jill A Johnston Destin, FL

Great service keeping critters out of attic

5 years ago

Reply from Critter Control

Thank you Jill!

Jul. 22nd, 2021

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Verified Customer

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Judy Kermans Canton, MI

Great employees who care and know what they are doing

5 years ago

Reply from Critter Control

Thank you Judy! Providing exceptional customer service is our top priority and we're so happy we could help!

Jul. 19th, 2021

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Verified Customer

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Linda Ridenour Conroe, TX

They did a great job with the mole removal on my property.

5 years ago

Reply from Critter Control

We're so happy we could help Linda! Thank you for choosing Critter Control.

Jul. 19th, 2021

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Verified Customer

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Margaret Merritt Virginia Beach, VA

Efficient and interested in getting rid of the problem.

5 years ago

Reply from Critter Control

Thank you for your feedback Margaret!

Jul. 19th, 2021

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Verified Customer

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Mark R Mueller Littleton, CO

They call when they are coming. No surprise visits.

5 years ago

Reply from Critter Control

We appreciate your feedback Mark! Thank you.

Jul. 19th, 2021

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Verified Customer

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Pat and Stella Corley Chesterfield, MO

Melinda is very professional and a very nice young lady.

5 years ago

Reply from Critter Control

Thank you so much!

Jul. 19th, 2021

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Verified Customer

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Stephanie McPherson Knoxville, TN

They are effective and respond quickly to requests.

5 years ago

Reply from Critter Control

Thank you!

Jul. 19th, 2021

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Verified Customer

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Tom Hartley Aurora, CO

Prompt, knowledgeable, professional, friendly,

5 years ago

Reply from Critter Control

Thank you, Tom!

Jul. 13th, 2021

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Verified Customer

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V.French Inkster, MI

They're so brave and they get the job doneone

5 years ago

Reply from Critter Control

Thank you so much!

Jul. 13th, 2021

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Verified Customer

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Bonnie G. Booth Arnold, MD

Very reliable, always informs me when they will be here

5 years ago

Reply from Critter Control

Thank you so much! We're so happy you chose Critter Control to protect your home.

Jul. 19th, 2021

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Verified Customer

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DeAn Lowery Westland, MI

Very responsive and communication was great!

5 years ago

Reply from Critter Control

Thank you so much!

Jul. 19th, 2021

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Verified Customer

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Denzil Coulter Memphis, TN

They will rip you off, they worked for over a year and still did not get the moles in my yard and over charged me by thousands

5 years ago

Reply from Critter Control

Thank you for taking the time to share your experience with us. We strive to only provide the best quality products for the most competitive prices.

Jul. 22nd, 2021

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Verified Customer

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Diane DaSilva Boca Raton, FL

Technician is good about communicating. Does his job well.

5 years ago

Reply from Critter Control

Thank you for sharing your experience with us Diane!

Jul. 19th, 2021

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Verified Customer

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Emelyn Hilton Vienna, VA

Always on schedule and let us know if we have any questions or concerns.

5 years ago

Reply from Critter Control

Thank you Emelyn! If you have any questions, comments, or concerns on how we may be able to improve our services please email us at customerservice@crittercontrol.com.

Jul. 19th, 2021

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Verified Customer

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Erica Beasley Memphis, TN

The consistency and not seeing anymore animals in my home.

5 years ago

Reply from Critter Control

Thank you Erica! We're so happy we could help!

Jul. 19th, 2021

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Verified Customer

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Faulkner Montgomery Village, MD

They are that thorough in their work and friendly.

5 years ago

Reply from Critter Control

Thank you for sharing your experience with us!

Jul. 19th, 2021

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Verified Customer

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Haidar Alrawi Old Hickory, TN

They are very responsive and professional

5 years ago

Reply from Critter Control

Thank you Haidar!

Jul. 19th, 2021

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Verified Customer

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Fredric Fort Lauderdale, FL

Situations have been handled. The service is good. We are happy and pleased.

5 years ago

Reply from Critter Control

Thank you!

Jul. 9th, 2021

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Verified Customer

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Walter A Grabowski Dearborn, MI

Service techs are friendly and considerate

5 years ago

Reply from Critter Control

Thank you!

Jul. 9th, 2021

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Verified Customer

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Amon Mount Juliet, TN

Good service and prompt but beginning to get a bit expensive

5 years ago

Reply from Critter Control

Thank you for your feedback!

Jul. 9th, 2021

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Verified Customer

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D Schneiders Austin, TX

Vet professional, courteous and always always on time !!

5 years ago

Reply from Critter Control

Thank you!

Jul. 9th, 2021

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Verified Customer

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Denise Buschke Hayward, CA

Really tried to help with the odor problem.

5 years ago

Reply from Critter Control

Thank you so much!

Jul. 9th, 2021

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Verified Customer

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J Jordan Santa Fe, NM

Very professional, knowledgeable, and just "down-home" folks.

5 years ago

Reply from Critter Control

Thank you!

Jul. 9th, 2021

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Verified Customer

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Jackie Mayes Houston, TX

The service is excellent and very professional.

5 years ago

Reply from Critter Control

Thank you so much!

Jul. 9th, 2021

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Verified Customer

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Jeff Metzler Saint Peters, MO

They have taken care of the mouse problem we were having.

5 years ago

Reply from Critter Control

We are so happy to hear the mouse problem is resolved!

Jul. 9th, 2021

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Verified Customer

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John Geiger Colorado Springs, CO

I was charged in excess of $2000.00 for less than three hours of labor and approx 100.00 in materials. This was a rip-off.

5 years ago

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Verified Customer

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Kathryn Petkovich Saint Louis, MO

i have a great rapport with my specialist

5 years ago

Reply from Critter Control

Thank you for your review!

Jul. 9th, 2021

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Verified Customer

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Kay-Anne Spence Oxon Hill, MD

The quality of work done and the expertise

5 years ago

Reply from Critter Control

Thank you so much!

Jul. 9th, 2021

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Verified Customer

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Kristie Frederick, MD

Knowledgeable staff, thorough inspection.

5 years ago

Reply from Critter Control

Thank you!

Jul. 9th, 2021

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Verified Customer

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L Kellogg Rumson, NJ

They never followed up as they promised, to remove a dead squirrel

5 years ago

Reply from Critter Control

I am so sorry to hear this. Please feel free to contact us at customerservice@crittercontrol.com with your name and service address should any issues arise.

Jul. 12th, 2021

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Verified Customer

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Lillian Pomponio Livonia, MI

They are very Professional and quick to respond.

5 years ago

Reply from Critter Control

Thank you so much!

Jul. 9th, 2021

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Verified Customer

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Louis Larubio Henderson, NV

Always punctual professional and thorough

5 years ago

Reply from Critter Control

Thank you for your review, Louis!

Jul. 9th, 2021

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Verified Customer

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Menyett Baker Chicago, IL

It was very expensive for the service provided. Also they did not follow through on what was stated as part of the service.

5 years ago

Reply from Critter Control

We appreciate your feedback! The job has been completed according to the agreement provided. Unfortunately, repairs are not included in our trapping service, though we do provide exclusion estimates.

Jul. 13th, 2021

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Verified Customer

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Michael List Boca Raton, FL

Fantastic service by technicians, although parent company TrueTech is a disaster at billing.

5 years ago

Reply from Critter Control

Thank you so much for your feedback. I apologize for any issue with billing. We want billing to be as easy as possible for our customers. If you come across any problems, feel free to contact us at customerservice@crittercontrol.com.

Jul. 12th, 2021

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Verified Customer

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Miriam Sivak Jackson, NJ

Always quick to respond and comes always on time

5 years ago

Reply from Critter Control

Thank you!

Jul. 9th, 2021

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Verified Customer

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Pat Adams Sun City West, AZ

Very expensive, can't reach a person to speak with, I was billed for a service that was'n't provided and no one has ever followed up with me.

5 years ago

Reply from Critter Control

Pat, we would love to look into this for you. Please email us at customerservice@crittercontrol.com with your name and service address, so we can be of further assistance. Thank you!

Jul. 12th, 2021

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Verified Customer

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Paul Van Cleef Edgewater, MD

Professionalism, knowledge and availability

5 years ago

Reply from Critter Control

Thank you so much!

Jul. 9th, 2021

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Verified Customer

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Rod Steedman Santa Fe, NM

Good communications and appropriate pest control devices

5 years ago

Reply from Critter Control

Thank you, Rod!

Jul. 9th, 2021

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Verified Customer

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Scott Stevens Colorado Springs, CO

They have gotten rid of my pocket gophers.

5 years ago

Reply from Critter Control

Thank you!

Jul. 9th, 2021