Name: U-Haul
Rating: 4.4

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Amelia C Mobile, AL

U-Haul always makes moving and transportation so much easier. Moving is already so stressful, so it is great to have one less thing to worry about. My family and I recently moved to a different state and it was so convenient to have access to U-Haul to help make the transition.

4 years ago

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Whimsigal48 Oklahoma City, OK

I've used U-Haul many times over a 20 year period. During one trip of 1000+ miles our truck broke down. In under two hours they'd brought us a different truck and we were able to unload and reload quickly to get back on our way.

4 years ago

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Autumn Lewiston, ID

I drove a U-Haul from Boise, ID to Lewiston, ID when moving. U-Haul has fantastic rates and great customer service. I was able to schedule the pickup of the vehicle and make payment over the phone. The vehicle drove smoothly and I felt at ease knowing that all my stuff was being moved all at one time.

4 years ago

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Party0f7 Macomb, MI

My brother got divorced during the summer and we had a short time frame to move him across the state. We contacted a local U-Haul business and we were able to pick up the same day for the size we needed at a reasonable price.

4 years ago

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Daniel Cebrero Henderson, NV

My only choice when trying a truck. As a moving and furniture deliver company owner. Whenever I need an extra truck or bigger truck. I always reserve my trucks with U-Haul. Their after hours return process is easy and they always have fair pricing and mechanically sound equipment

4 years ago

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Stephen Thompson

I have utilized UHaul in four different locations for everything from renting a truck when buying a kayak to interstate home moves. Trucks are well-maintained and you don't get hit with hidden or unexpected charges. I'll be back the next time too!

4 years ago

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Joseph Zajac Hazleton, PA

I've used U-Haul 6 times for moving purposes in my life. I have found them to be very fair and economical with a good variety of truck rental types and sizes. On the plus side their daily rates are very good, however there is a substantial charge for mile if you go a lot of miles in your move. In addition to customer service is pretty much been just average. Overall it's a good choice if you need to move and are willing to pack it up and put it in a truck and unpack it when you get to the new place. I would say the most important thing to remember is to estimate all of the cost from the daily rental, the number of days, the amount of miles and the fuel that you need to put into the vehicle which also must be returned at the same rate. If you do your homework you'll get a fair deal.

4 years ago

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Hailee Coleman Columbia, MO

Renting a U-Haul to move into a new apartment was easy. It was easy to attach to my dad's truck and it was big enough to fit all of mine and my twin sister's items. I will always prefer U-Haul over other moving company trucks. It was not very expensive. The only annoying thing is sometimes U-Haul makes you bring it back to a specific location, rather than being able to drop it off at any U-Haul location.

4 years ago

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roberto arcia Columbia, MO

My experience with a U-Haul was quick and easy. I have used them every time it comes to moving my stuff, as their moving trucks are inexpensive and offer a vast amount of area. I would recommend U-Haul moving trucks for anyone looking for an easy way to move their stuff from spot one to spot two.

4 years ago

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Mark Benson Nakhon Sawan, 60

I have moved several times throughout my life. U-haul is my favorite company to work with when transporting my belongings from one place to another. Returning the rented vehicle or trailer is easy and they are very affordable.

5 years ago

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Dave Spokane, WA

U-Haul locations are everywhere, making one-way rentals almost always a possibility. Prices are reasonable, often surprising me with what a great deal I get. They make it really easy to rent trailer hitches (with installation) if you don't have that already to pull one of their trailers.

5 years ago

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Anne Sainsbury South Jordan, UT

I love renting from U-Haul. Whether from my personal moving experiences or those of friends and family, the U-Haul vehicles that we have rented have always been in great shape. They also come with blankets in them in case you don't have any of your own which is super convenient. They are always my go-to for moving!

5 years ago

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Madisen Cluff Los Angeles, CA

My Dad and I always rent a U-haul when he drives me back to school for fall and spring semesters. I have too much stuff so packing everything in his small Honda Accord just wouldn't work. It's very convenient to be able to rent a trailer when we need it and drop it off at the nearest U-Haul drop off. Highly recommend to anyone who is moving!

5 years ago

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CJ Milke Olney, MD

My dad used U-Haul to help me move out of the house. It made it so easy to get all of my belongings into my new apartment. Their customer service desk helped us get a replacement when there was something wrong with the truck. Great service!

5 years ago

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Ryan Harpenau Fayetteville, AR

I have never paid for a U-Haul personally so I cannot speak on the price, but when helping other people move with the company it is always a convenient service. They allow you to drive the car yourself as long as you pick it up and drop it off in time and provide moving pads to protect furniture that you move. I wouldn't recommend it if you have expensive furniture unless you have moving experience with that type of stuff.

5 years ago

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Michele A. Little Rock, AR

Recently, we moved two daughters into an apartment. After a summer of collecting furniture and supplies in the garage, we were anxious about finding a truck that was large enough to carry everything, but easily driven by their dad. U-Haul had exactly what we needed, and it was priced right.

6 years ago

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AF ,

We used a U-Haul truck when moving across town. I liked that the one we got had an electronic ramp - that made it much easier. I remember worrying that we would be able to get the truck back in time (we didn't want to get charged a bundle extra).

6 years ago

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Lottielyn Schwenke Orlando, FL

We used U-haul to move into our new house and it was great. Easy to get the truck and most of all they had movers on their website that we were able to hire to help with the heavy lifting. Great when you are moving from a 3rd floor.

6 years ago

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Jessica Archuleta Riverton, UT

We used U-haul when we sold our house and moved. We were able to rent a truck big enough to fit all of our stuff. It was so nice to do that. What a relief that we were able to fit everything in one shot. Will recommend and use them again in the future!

6 years ago

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JStel Grand Junction, CO

Make sure you keep your own U-Haul records near Boulder, CO! With three children in college away from home, you can't ask for any better idea than to supply a temporary storage option for their ever changing living situation! From apartment or dorms, you can count on U-Haul to supply you with a box that you may pack, store, and later unpack. The unfortunate part of this service (which we have counted on twice) is that the organization is quite weak in accountability, organization, and service. Our boxes have been lost two times with no record of box number or location of storage. Each time, causing great delay and burden with extremely poor customer service. In a different location (Fort Collins), we rented a truck to move our daughter. Each step of the process went perfectly: convenience, organization, service... excellent!

6 years ago

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Robert Wilson Rockville, MD

We used U-Haul when we moved to a new house. Because the move was close we rented a 15 foot truck and did multiple runs. The truck worked well but smelled like someone had smoked in it. The rental process was not bad but I wished that they would have thrown in some of the moving blankets for free. All-in-all it is a good service and very convenient. I would recommend using them again.

6 years ago

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Shauna Horne American Fork, UT

We moved twice this year and used U-Haul trucks both times. It is easy to schedule a truck and was perfect for our in-town move. This time we also rented blankets from them for a very good price and that was really helpful for protecting our furniture. I like how they make it easy and affordable to do a difficult task.

6 years ago

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Kaitlyn Rios Ogden, UT

U-Haul was fantastic when we used them for a cross country move. They were the most cost effective of all the other moving truck companies. The truck was clean and had extras like blankets and dollies making the move easier.

6 years ago

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Stan Hollingshead Sandy, UT

I rented a trailer from UHAUL last summer. I found the staff at the pickup location knowledgeable, helpful, friendly, and fair. The trailer was older, but in good shape, clean, and functional. The online instructions were also helpful in guiding me through getting my hitch and light wiring setup on my vehicle. My only complaint was the drop off location forgot to process my return and I had to call the 800 number to clear it up.

6 years ago

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GrandpaRod Lehi, UT

I have a local dealership that provides me with great service. I like the website to be able to reserve what I want and have it available. I also like the ability to drop off when I am done and not get a lot of hassle. Great service

6 years ago

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Ezequiel Gaithersburg, MD

We've used Uhaul our last few moves and they have been great. The price is very reasonable and their trucks are great. The size per cost is really good. Just don't buy any of the "extra" stuff as that seems a bit over prized, but the actual truck rental is great.

6 years ago

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Lawrence Lee Provo, UT

I don't have too much to say about any of the moving companies I've used except that they worked pretty much how I expected. I did some price and review comps beforehand. Its crazy how much stuff you can accumulate but if you have some people who are good at Tetris and rules of gravity, it's not a bad option for moving! There's containers now that you can use for moves, but it's all preference. You can get some good sized moving trucks for pretty cheap!

6 years ago

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Sarah Marfo Tallahassee, FL

Save money and move faster. U-haul is a life saver for any college student. When moving spaces it is like picking up your whole life and moving it with you. U-haul has different sizes of trucks to the amount of things you have.

6 years ago

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Mickey Mangum Long Beach, MS

I've rented several U Hauls over the years. They are always clean and ready to be used. Most even smaller towns have a pick up and drop off. Good company that has been around for years.

6 years ago

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Hannah Pleasant Grove, UT

We used this to move a washer and dryer. We liked how close it was to our house and renting it was not a big hassle. However I think it was a bit pricey. I wish it was a little more affordable.

8 years ago

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Jami Myers Victor, ID

We've used UHaul multiple time when we've been in a pinch to move some items quickly. They have always been a reliable source for us. The dealers are friendly and the trailers are high quality.

8 years ago

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Pete Centerville, UT

I rented a truck for the day to help me move offices. Everything was really easy and straightforward. Fair price and the workers were very helpful and nice. I'd definitely use U-Haul again.

8 years ago

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Jason m

I rented a U-Haul pick up for the first time and I spent $210 before I even turned the key. I just needed it for the day as I was moving bedroom furniture round trip from Fort Myers to Ocala which, all in all, is roughly 475 miles. The truck was nice despite the person before me only putting 1/4 of a tank of gas in....fast forward to dropping off the truck. The location closed at 7pm and I arrived at 10:30pm, yet the attendant said I could return at any time. That’s all that was said, nothing about the online check in to return. I had to take pics of the truck and it was very cumbersome to use. At the end of the return check in online I get told I still owed another $70? Not mentioned whatsoever by the attendant in the morning. I can understand $15 for the mileage I went over, but $70 on top of an already exorbitant $210 left a bad taste in my mouth! I can’t give the review a 0 because it did provide me with the service I asked for. Just too expensively...if I were 21 or over, I would have gone to either Lowe’s or Home Depot to rent one of their trucks for the whole day for a flat $90! Unless I was in a severe pinch or had a LARGE amount of stuff I would not use U-Haul again.

9 years ago

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Miguel Suarez Los Angeles, CA

Truck are not available when is the beginning of the month. They need to have a better logistics to get them back. However once you are able to rent them is very easy to move your belongings, and the store has lots of items that you need when you move. Ie bubbles , rugs dolies, boxes etc.

4 years ago Edited April 18, 2022

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Tony Lolli Meyersdale, PA

I needed a rental truck that would tow my car from VT to WV. It was winter. The local agent got under my car, in the snow, to make the necessary mechanical and electrical connections.

4 years ago

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Robbie Essex, CT

We've rented their vans a few times. The price is really good, and the staff is helpful. We'll be renting a van or truck the next time we have to pick up furniture or help someone move.

4 years ago

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Heather Novus Palm Bay, FL

Got a great deal doing a move from New York to Florida. It helped a lot because we were on a tight budget. The lowered loading deck was perfect and made it easy to get everything into the truck without too much back work

4 years ago

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Steve S San Jose, CA

Uhaul is my go to truck/van/trailer rental place for the past 20 years. I have probably rented trucks 20 times during that period. The location inventory/cleanliness/customer service varies from location to location, but is overall pretty decent

4 years ago

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Judi Mauldin, SC

Have rented from U-Haul more times than I like to remember. Usually for moving but also once for picking up a new fridge from Lowes that would have taken 2 weeks to be delivered. Good company!

4 years ago

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Billi Lynn Holt Rochester, NY

I have used U Haul and am so relieved they exist. Each time I move residences or need a truck for a project UHaul has what I need. The staff is always eager to do a good job and usually polite.

4 years ago

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KingRobert747 Ashburn, VA

Simple check in process. The rental fee was reasonable and the rental turn in process was simple. Excellent quality of vehicle operations and the customer service was fantastic. Nice!

4 years ago

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Kaylee Lapinskie Foley, AL

I used a u-haul to move into my first college apartment and it was super easy and convenient to load. I especially liked how my mom and I could just drop off the U-Haul in my college town and take our own car back! This option was cheaper and much more convenient!

4 years ago

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Kennie Wayne Bean Reidsville, NC

I have used U-Haul several times in the past and will use them again if the need arises. The equipment is clean and ready to go. The people have always been very helpful and couteous.

4 years ago

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Matt Williams

Uhaul is incredibly unorganized, but for the price point, it’s worth it. I’ve never had a “good” experience picking up equipment, usually from high schoolers who don’t know anything about what they’re doing, but the equipment I’ve rented works well and gets the job done.

4 years ago

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Deborah Brown Belfast, ME

We used U-Haul for moving from Florida to Maine. They were easy to deal with and provided us with everything we needed. They were the easiest company to deal with for moving long distance.

4 years ago

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Shalon Johnson MS

The go to company. Rates are always pretty competitive rates. Never had an issue. I’ve used UHaul a fair amount of times when I needed to move. I would definitely recommend the company. Fees are always upfront.

4 years ago

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Ashton Chamberlain ID

Very good for moving from place to place in the same state and very good for moving from state to state. Their trucks are very spacious giving more than enough room for stuff to move. Very nice.

4 years ago

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Charlotte P Herriman, UT

We used a U-Haul when we made a move to Arizona. We had a U-Haul trailer for my husbands Jeep attached to the back of the U-Haul, and about 20 minutes into our move there was smoke coming from the back of the trailer that the Jeep was on. Once we pulled over and contacted U-Haul they were not helpful or empathetic to the situation. We had to find a hotel for the night, as they said that we would have to drive to another city about 45 minutes from where we were to get a new trailer the next day. It's already stressful enough to move, but to another State is even more stress and then add on a broken axel on a trailer you rented and it's enough to make you crazy. Very unhelpful and unfriendly, the person that 'helped' us said that these trucks and trailers don't get the safety inspections that they are supposed to and are pretty much rented out as soon as they come back in. My advice would be to inspect the trucks/trailers before you leave and get the insurance.

4 years ago

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Brian Cowley Riverton, UT

Used Uhaul many times on moves. They are usually really well maintained vehicles. They are clean when you get the trucks. The furniture dollies and blankets are kind of a pain to work around if you don't use them and they just take up space. Either include them in the rental, or have them as an add on, but out of the truck.

4 years ago

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Susan K Finksburg, MD

When we've needed to rent a truck for local hauling, U-Haul has always had the size of trucks we needed when we needed them. The staff were helpful. The trucks were clean. The prices were reasonable.

4 years ago