Name: Quicken Loans
Rating: 4.1

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Kenneth R Garrett, IN

Went to get a VA loan asked what the minimum credit score was 580. Got my credit pulled then was told that there would be a 5 % down and that to do no down my credit score would have to be 660. Also they sold my information

5 years ago

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Brad Kendrick Maywood, MO

Quick and easy this time things just seemed to go smooth no questioning of documents sent

5 years ago

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JLampy Nashville, IN

The website guides you thru the step by step process making the entire experience easy to manage.

5 years ago Edited September 14, 2021

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Emma Moreno Weslaco, TX

Everything was perfect, right on time! I was always notified when I needed to complete a document.

5 years ago

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ANNA MADRID Gardena, CA

The process was easy to use. I did almost decide not to refinance due to not agreeing with the rep.

5 years ago Edited September 14, 2021

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Megan Maldonado Jacksonville, FL

Amazing! Everything went smoothly and fast. I loved how all docs were submitted through the portal.

5 years ago Edited September 14, 2021

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Christopher KY

Quick and easy. Agents were friendly and helpful, which made everything go without a hitch.

5 years ago Edited September 14, 2021

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Jimmy Pelusio Rockaway, NJ

Sloppy all the way through. Delayed responses, appraiser out of area and used bad comps, did not even try. I even gave him comps. Point is everything about quicken loans is slow and sloppy. Do your on due diligence

5 years ago

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Chris4604 Smithfield, NC

Good service and very speedy. I was very impressed with how fast the process was.

5 years ago

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Tre Herrera Magnolia, TX

Allison was great to work with. Communication was strong, website is very user friendly.

5 years ago

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Connie Gilbert, AZ

We weren't taking cash out so it was a simple process. No appraisal required so that was great.

5 years ago

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Cheryl Denver, CO

Excellent experience. I like the why they do their mortgages. Just right amount of paper work.

6 years ago

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Don Pooler, GA

They will not disclose rates, yet want their customers to provide way to much information. When you tell them you are not interested a few days later they call again. Pure harassment.

6 years ago

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Peggy

Very easy to work with. Received quick loan approval and everything was done online

6 years ago

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Tom Struthers Windsor, CA

The application process was easy and quick. We've had our mortgage for 4 years and have no issues.

6 years ago

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Isaac eshkenazi Boynton Beach, FL

Worst company I ever dealt with . Stay away from them . Constantly congratulating you but approval is never forthcoming. I walked away from them on my own . Their rating is a minus 10 .

6 years ago

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Kenneth Holley

They are very helpful personable and will help the clients thought any situation

6 years ago

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Patricia

Excellent Experience. Love they way they use automation to accommodate busy schedules.

6 years ago

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Eugene Kinghorn Tucson, AZ

At first it seemed Quicken would work out well, but when I found I could get an owner-carryback, the pressure started. Their million dollar sellers are a real pain and profit driven

6 years ago Edited September 14, 2021

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Maria Delaney

Excellent rates and customer service. They keep you appraised at each and every strp

6 years ago

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Samkas74 Miami, FL

Let me tell you something quicken loan is the worst mortgage company in USA there customer service is awful ,be careful when you deal with them, there are very sneaky , run.run.run from this company

6 years ago

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Spencer Schuenman Pleasant Grove, UT

I have been very pleased with the service and ease of the online website associated with Quicken.

8 years ago

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Michelle Devlin Portland, TN

Quick and easyprocess, great service reps who communicate clearly and in a timely fashion.

8 years ago

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John C. Riverton, UT

Excellent customer service, love how everything is digital and they are always so professional.

8 years ago

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Lynda Daluz Madison, WI

Great customer service working with them now to obtain a home loan excellent people

8 years ago

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william f mullen Scottsdale, AZ

They were dishonest w me from the start.They wanted $19,000 to refinance w my credit score of 796 &my wife's score of 798.I was refinanced for $5,500 total costs! Go w a broker,but don't go w rocket,you will be sorry

8 years ago Edited September 14, 2021

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Bob

They have good products. Customer service is very good. Follow up is very good.

8 years ago

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Dale Jackson Los Angeles, CA

Quicken loans i have had the worst customer srrvice, 3 months and I have a 775 credit score, and have had 5 people that do not know what they are doing.......very bad customer service.

10 years ago

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B Houston, TX

Their online options were really easy to understand and they helped with anything else .good experience

4 years ago

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rcnlsle Alexander, AR

We used Quicken Loans to refinance our home a few years ago. They were very helpful and it was a quick process!!!

4 years ago

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Larry Harrison Macomb, MI

Quicken s Loans has been a great service for me. They handle my mortgage well and treat me respectfully.

4 years ago

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MaxPalmer South Jordan, UT

It was very simple and they were understanding with my loan. there are affordable rates and low stress

4 years ago

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Hannah Barth Tallahassee, FL

Quicken Loans online approval process was super convenient and easy to do when I needed a mortgage loan.

4 years ago

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Party0f7 Macomb, MI

I did have a mortgage with Quicken Loans about 5 years ago but switched companies due to poor customer service on a regular basis. I hope that they have improved their attitudes and courtesy skills since I left their business.

4 years ago

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seanth57 Columbus, GA

They are absolutely the best. Extremely helpful and the whole process from start to finish was very good.

5 years ago

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Deb Jackson Valrico, FL

Quick process and great loan rate. Chris our broker helped with every step, even the notary came to our house.

5 years ago

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Christy Duncan Norman, OK

The refinance process was simple and easy. Everything was done online and completed within 30 days.

5 years ago

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Katie W-V Phoenix, AZ

Their loan officer was not well versed in home loans which was very frustrating. They made multiple mistakes on my application and loan documents that I had to constantly be correcting. I would not recommend then.

5 years ago

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41BUICK Dahlonega, GA

Fast, Friendly service. Easy financing and refinancing. Easy website for researching your current or past mortgages.

5 years ago

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Brittany Alshawy Colorado Springs, CO

Quick responses. They have an entire online mortgage app. So, that's a plus. You can do it anytime of day.

6 years ago

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Keld Sperry Lehi, UT

My lender used quicken loans to view all the papers and setup of the mortgage. It was a great experience and I love the easiness of the website.

6 years ago

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Carol Lewis Myrtle Beach, SC

Spoke with an agent on the phone and could not even get the company rates to see if they were offering competitive rates. They insist on pulling your credit to talk with you! I have used this company in the past, but will not in the future!

6 years ago

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Taylor Siren Gilbert, AZ

Quicken Loans allows easy access to loans that are a breeze to pay off over time due to their low rate.

8 years ago

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Catherine Sohnly Dayton, OH

Helpful. Made process easy. All done on line and even sent notary to my home.

4 years ago

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Bill Marcoux Hoosick Falls, NY

Everyone i dealt was kind courteous and extremely helpful thank u all

4 years ago

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Pete Waddell Jacksonville, AR

Fast, professional, knowledgeable and friendly. Will never use anyone else.

4 years ago

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Marcia Ebert Pleasant Hill, MO

This was the 3rd time working with Rocket very quick and easy

4 years ago

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Francisco Andino Palm Bay, FL

Like the way they work do things and always call you to see what you need

4 years ago

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D. T. Brower Billings, MT

The process was very efficient and the people knowledgeable and friendly.

4 years ago

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Dorita Lawrenceburg, KY

Professional knowledgeable staff that are helpful in accomplishing my goals.

4 years ago