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AmeriSave Mortgage

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8.5

Overall Score

Author: Kalicia Bateman

LAST UPDATED: July 16th, 2024

AmeriSave Mortgage is an online, direct mortgage lender and has funded over $103 billion in home loans and has been trusted with over 390,000 homes. The company offers a variety of loan types for home purchase, as well as options for mortgage refinancing if you are looking to lower your monthly payment. 

AmeriSave reviews are overwhelmingly positive with 87 percent of customers awarding the company 4 or 5 stars. Some customers complain about application delays and inaccuracies, but the majority of customers praise AmeriSave's attentive customer service, low rates, and quick application and closing process.

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Customer Review: Daniel from Falls Church, Virginia

"They were there 100% of the time. The loan officer was remarkable. She did a perfect job, guided me through the whole closing process, kept me informed, and was able to provide the same rate as a different company that I was considering, so I went with AmeriSave. I recommend them highly."

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The Good

  • Prequalify With No Impact to Your Credit Score
  • Online Application Process
  • Quick Closing Time
  • Variety of Loan Types
  • Mortgage Refinance Options
  • Lower than Average Mortgage Rates
  • Down Payment Assistance
  • Helpful Mortgage Calculators
  • AmeriSave Reviews

Prequalify With No Impact to Your Credit Score

A great feature on AmeriSave's website is the ability to get a free estimate for any type of home purchase or refinance loan. This pre-qualification process should have no impact on your credit score as a soft credit pull will be performed. 

You are not required to provide your social security number (SSN) when applying for an estimate. If, however, you like what you see and choose to complete an AmeriSave loan application, personal and financial information will be required and a hard credit pull will be performed.

Online Application Process

The AmeriSave mortgage application process is entirely online, allowing borrowers to quickly view rates and programs that they qualify for, as well as get to closing much faster. This online application process is even mobile-friendly, providing greater ease to consumers.

Quick Closing Time

The closing process on a house typically takes about 30 to 45 days, but AmeriSave promises to reduce this wait time significantly. AmeriSave has been able to get nearly 50 percent of its customers to closing in as little as 25 days or less.

AmeriSave's dedication to quick closing times benefits borrowers who are on a tight deadline. This benefit is often difficult to find with other mortgage lenders, making AmeriSave a great option if you are in a rush to close on your home.

Variety of Loan Types

AmeriSave has a variety of home loan products that satisfy the needs of most homebuyers. You can choose from the following options:

  • Fixed Rate Loan
  • Adjustable Rate Mortgage (ARM) Loan
  • FHA Loan
  • VA Loan
  • USDA Loan

Conventional loans with fixed mortgage rates are the most common mortgage loan type, meeting the needs of most homebuyers. However, AmeriSave offers greater loan flexibility by offering government-insured loans that can make homeownership a reality for those who may struggle to qualify for a mortgage otherwise. 

If you are looking to purchase a property in a rural or non-metropolitan area, you may qualify for a USDA loan which can lower your upfront mortgage costs. Not all mortgage lenders offer USDA loans, so it is unique that AmeriSave offers this loan option.

Mortgage Refinance Options

If you are looking to lower your monthly mortgage payment or take out cash, AmeriSave offers two refinance options:

  • Rate and Term Refinancing — lower your current interest rate and/or change the term length of your mortgage
  • Cash Out Refinancing — get cash out of your home's equity for home improvement of debt consolidation

You can quickly get a quote or use AmeriSave's Refinance Calculator to see if refinancing is the best option for you.

Lower than Average Mortgage Rates

Amerisave rates are approximately 0.5 percent lower than company competitors, such as New American Funding or Quicken Loans.

While Amerisave advertises low rates, it is important to note that you are not guaranteed the lowest rate upon applying. Securing the lowest available rate will generally be dependent on your credit score, credit report, and debt-to-income ratio (DTI), as well as any other company specific rate assessment factors. Rates are also subject to change daily based on the market.

Down Payment Assistance

AmeriSave works within Fannie Mae guidelines to help make down payments possible for low income families and first-time home buyers. This government backed program allows borrowers to put down as little as 3 percent of the purchase price of the home to qualify for a loan.

Not all mortgage lenders are Fannie Mae backed, making AmeriSave a great option for those who may need extra down payment assistance or who are first-time homebuyers. Having a government entity to help back mortgages makes AmeriSave an even more secure options for borrowers.

Helpful Mortgage Calculators

Mortgage calculators are available to help you decide quickly if AmeriSave is able to secure you a mortgage within your desired budget or not. These tools don't replace your conversation with one of its representatives or an AmeriSave loan officer, but they do help you comparison shop.

AmeriSave has the following mortgage calculators:

  • Mortgage Payment Calculator — view an accurate rate quote and calculate your monthly payment
  • Home Affordability Calculator — see how much house you can afford based on your income and current financial situation
  • Rent or Buy Calculator — see whether or not you should rent or buy a home
  • Should You Refinance Calculator — see if it's the right time for you to refinance your home loan

AmeriSave Reviews

AmeriSave excels in customer satisfaction, service, and attention. Out of the 1,400+ verified customer reviews on Best Company, 87 percent of AmeriSave reviews are four- or five-star.

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Customer Review: Robin from Leander, Texas

"My experience was outstanding. Everybody I spoke to at AmeriSave was professional, courteous, and got me the answers I needed. They guided me through the process in a very expeditious way. The representative I dealt with was exceptional. He did an excellent job. It was easy to navigate. I am glad I chose them."

AmeriSave customers most often praise the following:

  • Low interest rate
  • Quick and efficient loan process
  • Easy application process
  • Low closing cost
  • Personable and helpful loan officers

It is rare that a lender has such a high proportion of positive customer reviews, making AmeriSave a stand-out option in customer service in comparison to other mortgage lenders.

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The Bad

  • Not Available in New York
  • Costs May Vary
  • High Origination Fee
  • No Home Equity Loans
  • No Jumbo Loan Program

Not Available in New York

AmeriSave mortgage products and services are available in 49 states, and Washington D.C. Unfortunately, AmeriSave does not originate loans in New York.

Costs May Vary

AmeriSave does not provide potential closing costs and additional fees on its website. But, this is typical in the mortgage industry, as costs and fees may vary by borrower and by housing market trends.

If you would like an closing cost and/or additional fee estimate, you should speak with an AmeriSave representative who may be able to provide more personalized price ranges.

High Origination Fee

AmeriSave charges an origination fee including a $500 loan application fee, which is on the high end for the industry. The average application fee for the mortgage industry is approximately $300.

No Home Equity Loans

AmeriSave does not offer home equity loans or lines of credit, or home improvement loans.

A home equity loan use the borrower's equity as his or her collateral. These loans provide access to extra cash that can be used for home renovations, other large expenses, or as a debt repayment option. A home equity line of credit (HELOC) is similar, but acts as a revolving source of funds similar to a credit card.

If you are interested in these loan options, there are other mortgage lenders that offer them.

No Jumbo Loan Program

AmeriSave doesn't offer jumbo loans. If you are looking to finance an expensive home purchase (beyond the usual conventional loan limit), you will need to look into other mortgage lender options.

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The Bottom Line

If you are looking for a competitive mortgage rate from a trusted lender, AmeriSave could be a good option for you. Depending on the loan type and your own financial background, AmeriSave can help you purchase or refinance your home at a lower than average rate, saving you more money overall.

If you are looking to close quickly on a home or simply avoid a drawn-out mortgage process, AmeriSave can get you to closing faster than many of its competitors - in 25 days or less - a result of a streamlined application process and commitment to meeting borrowers' needs. Some customers complain that it took them much longer to get to closing with AmeriSave, but overall, the majority of AmeriSave reviews on BestCompany.com praise the company for a fast approval and closing process. In addition, the majority of AmeriSave borrowers have expressed high satisfaction with the company's customer service.

Based on customer reviews, we would recommend AmeriSave for your mortgage financing or refinancing needs.

Check out AmeriSave reviews below.

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Star Rating

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4.6

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1,493 Reviews

Review Breakdown

5 grade

79%

4 grade

12%

3 grade

2%

2 grade

1%

1 grade

6%

Sentiment Criteria

Value

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Quality

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Service

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Djosse Atchade Rockville, MD

I usually do not answer call solicitations but when I got Jonathan on the phone I felt immediately comfortable sharing my story with him. I was forced to refinance my home loan because of a stressful change in my family life. He handled the refinancing process from start to finish and I felt in financial peace of mind all through it. In addition I received one of the best offers on the market. This has been the best experience that I have ever had by far. Jonathan was wonderful in assisting the loan process. The loan was approved in a timely fashion. Thank you so much for your help. I would recommend him and the AmeriSave team to anyone in a heartbeat.

4 years ago

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Liisa Horn Port Orchard, WA

We were not the easiest couple to work with. My schedule and probably the fact that I work in health care didn't help. They were always upbeat and kind doing everything they could to help us with getting documentation turned in and just truly showing us the way! We would have proved too difficult I fear for a less experienced company. Quintin Fawbush gave me the courage to go for the re-fi in the first place. We did the whole thing on my I phone....yikes! I owe a lot to your outstanding team! We told our next door neighbors and now they are going with Amerisave too! Keep up the outstanding work you guys! Truly you Rock!

6 years ago

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Tammie Nashville, TN

The whole thing went very quickly, it went smoothly, they got back with me throughout the process, if they were waiting on something they let me know right away. It wasn't even like a week and everything was processed and the lady came to my house for me to sign the documents, so I didn't have to leave home. I was very pleased with it as fast as it was

4 years ago

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Kelsey Martinsville, IN

The whole process was quick and easy. They did everything they said they would do. I am glad I chose them because the people I talked to were over the top helped. Everything was explained carefully. I felt comfortable. It was above and beyond. We were able to get the loan done in less than two weeks time from when we called. It was important to me that they were educated about the process and answered my questions and concerns.

4 years ago

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Bonnie Browns Valley, CA

It was professional and easy. I had a good experience, my representative was knowledgeable of that job. I really enjoyed working with Kevin to process my loan in a timely manner, so he was polite and friendly and news job that made it easier. I probably could have got a little cheaper if I had not combine the refinance but I'm overall happy with the company.

4 years ago

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John Hartselle, AL

Customer support was very attentive. They stayed with me everyday. I think they did a good job and I appreciate that. Everyone has similar rates but it is there cooperation and work that was best for me. I am glad I did it. I think it is one of the better options. There was a bit of a struggle but we got it done together. The web interface is easy to operate.

4 years ago

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Gilbert Flagstaff, AZ

Customer service is knowledgeable about everything, was very helpful, and then I got a follow up call every Monday and just give me an update on what's going on, what else needs to be taken care of and stuff like that, so they're very pleasant to deal with. Everything was very smooth would definitely recommend them. It was just a really good process. Everything's all right and I'm good with everything.

5 years ago

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Bryan Salt Lake City, UT

I used them before and I'm glad I did. They have great service and timely closing. We're having trouble because they're not paying the escrow payment for our insurance on our home in on time and we're getting notices of cancellation. We're trying to work that out because we get voicemail over and over again and we don't seem to be able to get through to a live person to see why this hasn't been paid.

5 years ago

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Peter Saint Peter, MN

I chose Amerisave for their decent rates. The loan counselor, Craig, was very helpful. He walked us through and we got a really good deal put together. It went smoothly and a lot quicker than a local bank could have done it. I think everything else went pretty well. The fees might have been a little higher than someplace else would charge but I think the service balances that out.

5 years ago

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Kevin Burlington, WI

I chose AmeriSave because it seemed to be the easiest and the most willing. I am glad I did, although as old as I am, it was very difficult online to send the documents. Everyone that I dealt with was very knowledgeable, very pleasant on the telephone, and had great personalities. I'm glad everything went really well. All their support people are fantastic.

5 years ago

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Janica Spotsylvania, VA

AmeriSave had the best interest rates and laid everything out easily for me to understand. There were no surprises and I was very comfortable and safe using this company. It was an easy process and I liked the customer portal they have you use. You can upload your documents and can check the status of your loan. I have no issues getting through to them and they are very prompt.

5 years ago

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Jeff Rogers Frankfort, KY

The staff was very thorough. We were given clear instructions as to proceed during the refinancing process. Staff were professional and made my wife and me feel very comfortable. The process was all completed online. The only exception was the closeout. The person who came to our home was very nice and made everything easy. We would us Amerisave Mortgage again if the need arises. I would recommend this company to anyone.

6 years ago

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Marion Smithfield, VA

They were able the moving through very smoothly. There were some issues that they were able to get their team together and resolve pretty quickly but went went through for assessment quickly. Knowledgeable and and pleasant to work with.

4 years ago

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Anonymous

The person I worked with Michael. Amerisave was unbelievably great. And really really thankful to have him check process. They were with me every step of the way and from the beginning to completion and answered all of my questions and got it done.

4 years ago

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Phillip Kokomo, IN

The person that we originally started dealing with had left and we got a new person and we had a little bit of a hiccup there, just a minute but it was nothing big, we had to send in a couple of things that we had already sent in once that that is just maybe a little bit of confusion with the transition but it was very pleasant and very quick.

4 years ago

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Joseph

Part of the problem was that I wasn't able to scan the documents that they needed so I had to go to a a local staples and have them faxed over to to amerisave a but I mean that was a personal problem.The representative who helped me out he was very very helpful and efficient and walk me through the whole process.

4 years ago

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Tylor York, PA

I only ever talked to on the phone to Alexis and she just did an outstanding job anything I needed she handled it or fixed it very very fast. When the underwriters were asking for documents they weren't being specific enough.

4 years ago

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Craig Cleveland, GA

It was a little a little repetitive or confusing at times but overall everything got accomplished. Once we started the process it went very well, the person that handled the loan for me was very professional and did a very good job at actually exceeding my expectations for what I would get.

4 years ago

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Ineatha Norfolk, VA

They did a great job and they talked to me and explained everything. Good customer support. Any question that I had they answered it for me so that I could understand it. They're a good company and they work well with people and I have recommended them to my friends and family.

4 years ago

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Raul Midland, TX

It was convenient because I could do everything online and I didn't have to take anything anywhere.They explained everything really well, the lady would get with me every week to let me know where we were at at the process and if I needed to get her anything else. I really enjoyed it and would suggest it to anybody.

4 years ago

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Michael Houston, TX

Amerisave was a great help. They helped with everything along the way. It was great. They were very patient. I did have a problem with my time zone and phone calls so I asked to be emailed and they worked with me. Everything was clear. They get back to you in a timely manner.

4 years ago

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Lauranne Lexington, KY

The website is very user friendly. They didn't ask for an over abundance of documents. A lot of other companies will keep coming back asking for more information. I got the rate I was promised. The process is pretty straightforward. They did reach out a minimal amount which was nice. I have refinance with them twice.

4 years ago

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Randy Edgewater, FL

We had a really good experience. The transaction was slow but everything went perfectly. There were no issues getting a hold of someone. We were so happy with them the first time we used it we refinanced with them again. It was amazing. We closed in like three weeks.

4 years ago

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Laura Sykesville, MD

I got a good loan rate. The settlement person was good. The overall experience was positive. I am happy I chose them with the service I got. It was all very smooth. I knew where everything stood by logging into the website. My processor was great to work with. It was an easy process.

4 years ago

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Elaine La Quinta, CA

All the information I needed, I got quickly. They were really prompt with their responses. They were really efficient and kept me updated throughout the process. I feel they got me the best rate. I really liked my experience both times I used them.

4 years ago

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Louis Placentia, CA

I used them for a previous loan and my loan agent was just brilliant so I used them again. The communication is great. It is very easy and straightforward. Overall it was good though the vetting process, though not bad, didn't quite align with the top ones. I think they could benefit from a referral program. I have referred them to friends.

4 years ago

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Dionne M Roswell, GA

I had a great experience with AmeriSave, rep was available ANYTIME I had questions, process was so easy it was almost too good to be true. But they were amazing and I'm so glad that my sister gave me their info. I highly recommend them.

4 years ago

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Alexis Aiken, SC

The process works fast. If I had questions and stuff I can always email the the guy that was working with me. He called me back or he emailed me back so I was always in touch with me if I needed him. I did quite a bit online and filled out some forms and stuff online and I didn't have any problems with them at all.

4 years ago

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Shannon New Orleans, LA

The gentleman Zack was very good at helping me find the right plan for me. He helped me feel comfortable using the program. The process is very simple and easy. It is very clear what we needed done. They are very knowledgeable and helpful.

4 years ago

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Stacy Sellersville, PA

I was in the process of using someone else and they were horrible so I looked for a different company and I am one hundred percent happy I chose Amerisave. It was vey easy. They were very helpful. Phone calls were returned immediately.

4 years ago

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Reynold Freehold, NJ

It definitely worked, they were very good. The process is pretty smooth. I liked that it was online. It let me know where things were. It was easy to load on a computer. Everything is right there. It is a beneficial way of doing business. I am happy with them. They did a really good job walking me through the steps. It took a while for the funds.

4 years ago

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Sonya

Everything is done electronically. It is quick and easy. The only hang up was it took close to two weeks to get an appraiser in our area but that has nothing to do them. Amerisave is very responsive and kept us in the loop on our process. The processor Allison was just phenomenal.

4 years ago

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Arnold Coulee Dam, WA

What they do is they are beyond excellent. Clint just made the entire process completely easy for us and we don't have to stress over anything. We even had a hiccup with our appraisal and he just kind of did everything for us and kept us in the loop and it's just kind of easy breezy.

4 years ago

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Jason Owens Cross Roads, AL

Responsiveness, respectfulness, and they answered any questions that I had during the process. They were very responsive to any questions I had and the whole process was seamless. Publishing the best experience and interest rate and everything else and and the lowest cost and I am happy I'm with them.

4 years ago

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Nicole Emmett, ID

They were one of the first mortgage companies to reach out to me. I had an excellent experience with them. The customer service was spectacular. They were available whenever I needed them. They answered my questions quickly. It made the process really easy.

4 years ago

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Travis Truth Or Consequences, NM

Great communication, they kept me up to date and answered any questions I had about the refinance process. They were so easy to work with. It is a great plan. The really made it simple and easy to understand. I am definitely glad I did it. I would recommend them to anybody.

4 years ago

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David Mount Joy, PA

The Amerisave process was excellent. One of the quickest settlements I've gone through from beginning to end was back in less than thirty days. Every question was answered I could call, I could email, I could process online. It was a good experience overall. It was the smoothest of sixteen mortgage refinances I've done.

4 years ago

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Carlos Riverside, CA

They answered all my calls, I didn't have to wait for a call from them and they were very knowledgeable about the process. They were easy to get a hold of and the agents were polite. The interest was great and the payment was what I was looking forward to so it was very agreeable process.

4 years ago

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Audrey Athens, GA

I'll be letting all my friends and family know if they need to refinance or buy a home to contact Amerisave because it was quick and easy and the process took just a little bit over a week. Customer support was very helpful they answered all of my questions that I need answered

4 years ago

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Rebecca Pittsburgh, PA

Customer supper was very responsive and answered all the questions I had. They provided me with all the information I needed to make the right decision. It was all very timely. I think I was closed in under thirty days. It was efficient and easy.

4 years ago

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Karen Saint Petersburg, FL

Using AmeriSave is super easy. Everything is done electronically. I didn’t have to leave my house. They even sent a closer to my home. The people were very reactive and very responsive with everything I needed. I didn’t feel any pressure from them to make certain decisions. I never felt like the disappeared on me.

4 years ago

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Tammy Prince George, VA

Best mortgage company with the best rate. I had a lady named Yasim and she was amazing start to finish. I would definitely go with them again because it was very easy. I think over the life of my loan I saved about a hundred and thirty thousand dollars.

5 years ago

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Donald Hickman, NE

Highly recommend amerisave. Anytime I needed to get a hold of someone, someone responded with a few hours. They did a great job. I would continue doing business with them in the futures. It is flexible and easy. I am glad I did it.

5 years ago

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Uche

I am very glad I did it. I chose them because I was looking to reduce my interest rate. I was very impressed with their professionalism and the quality of their responses. My agent walked me though it. They were quick to respond to my emails. He provided me with all the information I needed.

5 years ago

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Mary

I was very happy with my mortgage refinance. It was quick. It was easy. Everything was done online. The documents were sent to me online. Someone from amerisave helped me through the process. They took care of me. If there were any issues, they were resolved quickly.

5 years ago

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Earlean Pasadena, CA

This is my second time. I used the same person because they were very good explaining things to me. I really appreciated him. I have recommended him to my friends and family. It takes a reasonable amount of time. They are very attentive. I get a better rate with them. I checked a lot of other companies.

5 years ago

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Stephanie Savannah, GA

Michael was very patient and didn't pressure me. It was done in my time. Any questions I had, he answered and he would respond quickly, usually that day. I found it to be a favorable experience. There are a lot of documents to submit.

5 years ago

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Marina Phillips, ME

Everything was done to my satisfaction. We had some problems with the appraisal, it took two months to get one, but that had nothing to do with Amerisave. Amerisave was with me all the way. They called me almost daily to guide and support me. They were outstanding. It is the best in the world. It was a really pleasant surprise.

5 years ago

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Anonymous Richmond, CA

This is my second time using AmeriSave. My first experience was pretty good so I used them again. The process is easy. I can do a majority of it through email or the portal. Responses are quick and concise. I hope they continue to do great work.

5 years ago

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Shauna

My loan officer treated me like a friend or family. It was incredibly easy and they were helpful. I have four kids so I can't take time away from my kids or work. I was able to get it done after hours or in short phone calls. I am happy with my loan terms. I got exactly was I was hoping for.

5 years ago