Best Company badge 10,000 Reviews MobileHelp Logo

MobileHelp

star star star star star_half

7.5

Overall Score

cancel
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

BGB Cary, NC

They responded to my concern about the cord.

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

judy Rock Island, TN

they are very helpful and alert to your needs.

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

MaryLou Spaeth Waukegan, IL

It's easy to wear and gives me confidence.

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Nancy Sacramento, CA

If it didn't go off so frequently I'd give it 5 stars. Too many false alarms.

8 years ago

MobileHelp Logo

Reply from MobileHelp

Dear Nancy,

Thank you for your review. We would be happy to look into any false alarms you've experienced. Please contact our technical support department at 877-827-6207, Option 1. We look forward to hearing from you.

Sincerely,

MobileHelp

Feb. 26th, 2018

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Joyce Waukesha, WI

Great help strong enough to work in my area

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Fred

Fast Delivery and easy set up, worked as advertised

8 years ago

MobileHelp Logo

Reply from MobileHelp

Thank you for your review! We are happy to hear we met your expectations! Thank you again for being a valued part of the MobileHelp family!

Feb. 26th, 2018

check_circle

Verified Customer

check_circle

Review Source

star star star star star

David S Dean Lewes, DE

Responsiveness, simplicity of design, feeling of security!

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Fran Land O' Lakes, FL

Easy to use and the ability to take wherever I go

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

D Tanner Houston, TX

Response to dropped fall button immediate!

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jack Shenk Decatur, GA

Good customer service. Good quality equipment

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

AK Desert Hot Springs, CA

Easy to install. Devces are simple to employ if needed

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Helen Camillone Irvington, NY

I feel comfortable and safe wearing my wrist band.

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Robin Gunn Eupora, MS

I just got it actually. So far the device has worked well.

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lisa Nowell Mesquite, TX

So far no problem! Customer Service is excellent!

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Shirley Roach

I haven't had to use it so far, but the device helps.

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

ClairePiscitelli

I feel so much more secure since I purchased this system!

8 years ago

MobileHelp Logo

Reply from MobileHelp

Claire,

We are so happy to have you as part of the MobileHelp family as well!

Kind Regards, MobileHelp

Feb. 1st, 2018

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Walter Shierant Las Vegas, NV

My son decided to get it for me. The thing that hangs from your neck is just terrible and I can't wear the one that goes on my wrist either.

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Dollie

Because it has a reasonable price and customer service is good

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Florence Nishi

confidence in their reliability and service

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Steve

Good service & good equipment friendly customer service

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bf claunts

help is there when needed because I trust them to be

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

JT

If I call them, They answer the button almost immediately

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

RickLynn

Service was great! If I need again I will use this company.

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

William Warren Lakeside, MT

I haven't used it yet, but they are persistent in a good way.

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Maxine Sheffield, AL

Fall button very sensitive, Had to get use to alarm detection

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

D Fenrow Santa Fe, NM

always available and very helpful; I would recomment them

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

nancy and howard revenig Renton, WA

service as described and expected it worked

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

J Johnson

Excellent customer service and caring attitude.

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dorothy Miklus Bear, DE

Mom is covered no matter where she goes.

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

David M Westport, MA

Excellent customer service, reliable products

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mike Kingsland, TX

Never a problem when encountering a question.

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

lee Menifee, CA

too easy for false alarms. button should be slghtly ecessed.

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

lisa Austin, TX

very patient and professional staff; very helpful

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sally Meyer

Good product and customer service for the price

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dianna martin Marietta, GA

has a quick response system and very good equipment.

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

E. Paccioretti Manhattan Beach, CA

Very responsive & equipment functions properly

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

TONYA REID Odessa, TX

Because I accidently hit the button and the EMS showed up.

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carol Parnell Pensacola, FL

The product works the way advertised. Extremely pleased

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Reba Harney Demorest, GA

I have good reception when I have tested my equipment.

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Mimi2 Austin, TX

Good response but fall button is super sensitive and goes off too easily

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Phil Waukegan, IL

excellent service and ease of set-up etc

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

anonymous

It is kind of expensive for me because I am on a fixed income

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

QUEENSG Katy, TX

THEY ARE EFFICIENT AND QUICK TO CHECK ON ME.

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Dede Klatsky Carmel, NY

Not happy with necklace wristband, both have their drawbacks. Would really like a wristband like fitbit

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Amanda Rodriguez San Antonio, TX

Very prompt and easy to speak with agent.

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gale C.

Dependable. Equipment is easy to understand and use.7

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Dorothy Wilson Winston Salem, NC

I get notified everytime Moms power goes out so I can check on her

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

polish in ri Hope Valley, RI

Prompt, polite, and professional response..

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

mkmiller82 Frackville, PA

Very helpful when my mom's alarm goes off

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jennifer Martin

They are quick to respond and very polite when responding

9 years ago