Name: MobileHelp
Rating: 4.6

check_circle

Verified Customer

star star star star star

Eliza D Durall McConnelsville, OH

Very helpful! Tell everyone the best I have found fire

4 years ago

check_circle

Verified Customer

star star star star star

Penny Lind Malta, MT

They were very helpful on phone and polite. Thanks

4 years ago

check_circle

Verified Customer

star star star star star

Fran Kranenberg East Meadow, NY

Great customer service. Easy to set up and use.

4 years ago

check_circle

Verified Customer

star star star star star_border

K wilke Spring, TX

Friendly service/seem ready to help/answered questions timely

4 years ago

check_circle

Verified Customer

star star star star star

Cheryl Mayfield Carbondale, KS

Always quick to see if ok when I accidentally set it off

4 years ago

check_circle

Verified Customer

star star star star star

Loretta Wayman Detroit, MI

They are fast and responsive. Also very friendly.

4 years ago

check_circle

Verified Customer

star star star star star

Carolyn Haney Princeville, IL

Easy to use, reliable, accurate, great customer service

4 years ago

check_circle

Verified Customer

star star star star star

Kim Scearce Lenoir, NC

They are very quick to respond when an alert goes off.

4 years ago

check_circle

Verified Customer

star star star star star

Sharon Butts Little Elm, TX

Quick to respond Courteous and thorough

4 years ago

check_circle

Verified Customer

star star star star star

Carol pepyne Newport, VT

Easy to use and experience the feeling of security

4 years ago

check_circle

Verified Customer

star star star star star

Gilda D Woods Sanger, CA

Works grate. Battery doesnt stay charged long enough.

4 years ago

check_circle

Verified Customer

star star star star star

P. Fittipaldi Warren, NJ

Simple to use devices. Excellent tech support.

4 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Sharon Stonebridge Oakdale, NY

My father fell, necklace didn't go off. My mom, wearing her bracelet, pushed button. No help. My mom called 911. MobileHelp was useless.

4 years ago

Reply from MobileHelp

Hi Sharon, We received your review and we are sorry to hear about this incident. We wish your father a quick recovery. We are glad to see that you were able to connect with our Technical Support team for assistance with the equipment and your concerns about this incident. Please let us know if you have any additional questions or concerns.. Our Technical Support team is always happy to help and can be reached directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.

Nov. 9th, 2021

check_circle

Verified Customer

star star star star star

Jim May Englishtown, NJ

When I call I always get amazing help and explanations

4 years ago

check_circle

Verified Customer

star star star star star

Arlene Doshi West Orange, NJ

Easy to set up. Customer service is excellent.

4 years ago

check_circle

Verified Customer

star star star star star

Becky Naar Bossier City, LA

It is very easy to use and gives my family piece of mind.

4 years ago

check_circle

Verified Customer

star star star star star

Ermine Moreau-Sipiere Como, TX

Always ready to help even just on the phone

4 years ago

check_circle

Verified Customer

star star star star star

Lucy Haderer Bristol, VA

Accidentally hit button and someone was right there

4 years ago

check_circle

Verified Customer

star star star star star

Martine Milford, OH

Great customer service and responsiveness

4 years ago

check_circle

Verified Customer

star star star star star

Sister Barbara Pavlik Warren, OH

Once it is set up, it is pretty easy to use.

4 years ago

check_circle

Verified Customer

star star star star star

Vickie Hudson, FL

Very easy to set up! Gives great security for my mon!

4 years ago

check_circle

Verified Customer

star star star star star

William Begeman Four Lakes, WA

Response time was seconds when I dropped my fall sensor

4 years ago

check_circle

Verified Customer

star star star star star

Florence Steckel Long Beach, NY

Speedy response and checkups on activity

5 years ago

check_circle

Verified Customer

star star star star star

MaryLou Fields Lady Lake, FL

Very helpful ,easy to ask for help and receive it

5 years ago

check_circle

Verified Customer

star star star star star

Audrey Rock Rapids, IA

Easy to set up,easy to understand,like how it works

5 years ago

check_circle

Verified Customer

star star star star star

Joe Marrone Merrimack, NH

Great product knowledge and excellent product support

5 years ago

check_circle

Verified Customer

star star star star star

Robert Bouchal Greenwood, DE

Always answered the call when I pushed the buttons

5 years ago

check_circle

Verified Customer

star star star star star

sharon Nordyke Federal Way, WA

services available for the reasonable price

5 years ago

check_circle

Verified Customer

star star star star star

James Sowdon Greer, SC

Button hit in error. Got call right away to check.

5 years ago

check_circle

Verified Customer

star star star star star_border

Jane & John Sharp Gilford, NH

Easy to set up,like having the choices of the necklace,band,shower unit & GPS.

5 years ago

check_circle

Verified Customer

star star star star star

Christina M Schmidt Jerseyville, IL

They responded to my false alarm quickly and cleared it.

5 years ago

check_circle

Verified Customer

star star star star star

Joan P. Voiland Dunedin, FL

Easy Testing of Equipment, Great Website, Fair Pricing

5 years ago

check_circle

Verified Customer

star star star star star

Benne L Rolfs Cedar Rapids, IA

I feel much safer with help just minutes away

5 years ago

check_circle

Verified Customer

star star star star star

Jeannette santos Plymouth, MA

Great set up fir my 83 year old mother in law.

5 years ago

check_circle

Verified Customer

star star star star star

Nancy Pabody Indianapolis, IN

Very happy with the easy setup and simplicity of usage!

5 years ago

check_circle

Verified Customer

star star star star star

FILOMINA Franklin Lakes, NJ

they answer when i ask them just testing.

5 years ago

check_circle

Verified Customer

star star star star_border star_border

fred bernstein Brooklyn, NY

the people who work there are great. but the device was too sensitive so I had to stop using it.

5 years ago

Reply from MobileHelp

Hi Fred, We received your review and we apologize for any inconvenience you have experienced with the false alarms. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you are receiving nothing less. Our Technical Support team would be happy to review the equipment with you to help resolve this concern. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1 for Technical Support. We look forward to speaking with you soon and getting this issue resolved.

Oct. 14th, 2021

check_circle

Verified Customer

star star star star star_border

Gloria Robb Columbia, MD

I am hesitant to use, I do not want to mistakenly cause the device to go off.

5 years ago

check_circle

Verified Customer

star star star star star

Tonya Clark Cullman, AL

Great customer service and the device works grea

5 years ago

check_circle

Verified Customer

star star star star star

Anna Maria Oelkers Palm Harbor, FL

Very informative, courteous person working with me.

5 years ago

check_circle

Verified Customer

star star star star star

William Dickhausen/ Bob - son Saint Joseph, MN

Customer service has been very attentive.

5 years ago

check_circle

Verified Customer

star star star star_border star_border

Sandra Lidwell Pensacola, FL

Multiple equipment issues. Wait time for Customer Service and Technical Support is way too long.

5 years ago

Reply from MobileHelp

Hi Sandra, We received your review, and your feedback is important to us, as we are constantly working to provide our customers with the best experience possible. We would like to apologize for any inconvenience you have experienced with the equipment, as well as our longer than normal hold times. And we are glad to see that you have been able to connect with our Technical Support team for assistance with your account. Please let us know if you have any additional questions. Our Technical Support team can be reached directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.

Oct. 7th, 2021

check_circle

Verified Customer

star star star star star_border

Judy price

Was in shower and hit button by mistake they call me back immediately

5 years ago

check_circle

Verified Customer

star star star star star

Gladys Smith Lewiston, ID

Customer service is phenomenal in all ways

5 years ago

check_circle

Verified Customer

star star star star star

Basil M Weaver Farwell, MI

Very helpful, friendly, professional,trustworthy

5 years ago

check_circle

Verified Customer

star star star star star

Carol Chiovare Bonney Lake, WA

They called back when we did the test run.

5 years ago

check_circle

Verified Customer

star star star star star

Patsey Sloan Laceys Spring, AL

They have been very responsive and kind.

5 years ago

check_circle

Verified Customer

star star star star star

Elizabeth French Brentwood, TN

Was easy to order and set up. Customer service is great

5 years ago

check_circle

Verified Customer

star star star star star

John DiElsi Cortlandt Manor, NY

easy to set uup and use; support just phone call away

5 years ago

check_circle

Verified Customer

star star star star star

Pat Ramsey. Stephenville, TX

When I accidentally call they are very helpful.

5 years ago