Name: MobileHelp
Rating: 4.6

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A K OConnor

Only had to use once, but it was very helpful, had ambulance here within a very short time. and stayed on until they arrived, and we left for the hospital.

9 years ago

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Melinee Blair Casa Grande, AZ

I'm very pleased with this product. I had to use it five weeks after getting it set up. It was one of the best decisions I've made.

9 years ago

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Chris guardiani

I'm looking at this for my mom and I think it's going to be perfect. The information and what I've seen so far on the web about Mobilehelp is great.

10 years ago

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Jaye Levy Irvine, CA

Recently, my wrist band must have been bumped by accident and emergency help showed up at an event I attended. They certainly were responsive.

10 years ago

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Rose Willenborg Lexington Park, MD

I had a situation last nite and I pushed the pendant for help.It did not work and so it is not reliable.Mean's that it is statilite they should have know there was an issue with the unit. I would not recommend this as a service.They speak to you as a child. I was told they will still get there money from my account until they get their unit back. I mailed it back to them today, they should have it Tuesday. however they will not get the money. I closed the account so I don't have to listen to them say we don't want to lose you.

10 years ago

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Verified Customer

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Elizabeth

They have been helpful,patient and very attentive.

4 years ago

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Verified Customer

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Karen Roberts

Easy to use, not a lot to do for senior customer

4 years ago

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Verified Customer

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Tammie Gray

In usa.. clear speaking. Value for the money

4 years ago

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Verified Customer

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Uri

Always good to have the service if ever needed.

4 years ago

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Verified Customer

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Delane Pope

I enjoy this device very well it is very helpful.

4 years ago

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Verified Customer

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Katy Zundel

They are right there when I touch the button!

4 years ago

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Verified Customer

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Nalini Jhaveri

Good Customer service, prompt reply, reliable

4 years ago

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Verified Customer

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Pat shaughnessy

Set alarm off by mistake, but they always respond

4 years ago

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Verified Customer

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Valarie McCants

Quick responses and good customer service

4 years ago

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Verified Customer

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Margie Jorgensen

When my aunt accidentally pushed a button , they called her phone!

4 years ago

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Verified Customer

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Marion Erwin

Never had to use it yet. Seems to be functioning very good.

4 years ago

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Verified Customer

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Barbara Pahopin

Very happy with the device feel very secure wearing it

4 years ago

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Verified Customer

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Richard McHugh

The Company has met all of our expectations

4 years ago

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Verified Customer

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Victoria Redde

Staff always responds even if it's a false alarm.

4 years ago

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Verified Customer

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Diane Trew

It works well, response quick. Courteous customer service.

4 years ago

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Verified Customer

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b miranda

helpful, sweet, listener, clean, dependable

4 years ago

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Verified Customer

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Marga

The folks at Mobilehelp are kind and very patient with me

4 years ago

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Verified Customer

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Bob Wyett

Allows me to work at my farm when others are not present.

4 years ago

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Verified Customer

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Joyce Bartlett

No issues with them at all seem to be very alert.

4 years ago

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Verified Customer

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Harriet Darmour

When I fell at the YMCA, the squad went to my home address not to my GPS location.

4 years ago

Reply from MobileHelp

Hi Harriet, We received your review and we apologize for the issues you have been experiencing with the equipment. At MobileHelp, your safety is our number one priority, and we are glad to see that you were able to connect with us about this concern already. Our Technical Support team still needs to connect with you for some additional equipment testing to help resolve this issue. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Apr. 8th, 2022

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Verified Customer

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Norman Haygood Jr.

System functions as described except fall detection feature is too sensitive.

4 years ago

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Verified Customer

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Joe magana San Diego, CA

Great customer support every time I call.

4 years ago

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Verified Customer

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Sandra Floyd Plano, TX

Performs as expected. Good to know I have this support.

4 years ago

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Verified Customer

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Judy Suggs Rocky Mount, NC

It will pick up a fall immediately and that's what I need.

4 years ago

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Verified Customer

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Glenda Lillard Trenton, NJ

Helpful, answers all questions in a timely manner

4 years ago

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Verified Customer

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Arnold B. Lipsky Louisville, KY

Works very good. I feel confident I am safe wearing it.

4 years ago

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Verified Customer

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Alfred Ekstrom Greenland, NH

They respond promptly. Got in touch with my family

4 years ago

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Verified Customer

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Reggie Pettitt Ashland, NH

Seems ready to use after each charging. Not cumbersome.

4 years ago

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Verified Customer

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Scott Walker Morristown, IN

They have responded to every alarm very quickly

4 years ago

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Verified Customer

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Karen Hill Taylorsville, NC

My mom and I did our 1st test today. Poached the bottom at 8:55 am and again 2 other times, it was answered at 9:07. Glad it was a test...

4 years ago

Reply from MobileHelp

Hi Karen, We received your review and we apologize for the delayed response time you experienced when testing the system. If you have not yet had a chance to speak with our Technical Support team about this issue, one of our representatives will be happy to troubleshoot the equipment with you and provide any equipment replacement needed. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you experience nothing less. What would be the best number for us to reach you on? You can also reach Technical Support team directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Apr. 1st, 2022

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Verified Customer

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Maureen Thomas Rochester, MI

So far it has been easy to use. At times I don't even know I have it on.

4 years ago

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Verified Customer

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Gerry Evans Lexington, KY

Always polite and helpful even with false alarms.

4 years ago

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Verified Customer

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Louise Tallent Tulsa, OK

Very helpful with problems and questions

4 years ago

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Verified Customer

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Karen Rufe Quakertown, PA

They are very attentive and kind when the alert goes off.

4 years ago

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Verified Customer

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Jean Bluett Diamondhead, MS

When I have fell someone answered immediately

4 years ago

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Verified Customer

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Donna Gray Troy, MI

They are very helpful and listens to your concerns

4 years ago

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Verified Customer

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Susan Womack Milton, FL

Alarm alerted us 3 times in 36 hrs, excellent

4 years ago

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Verified Customer

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Connie Grindatto Corrales, NM

Easy set up, good support, helpful people on the phone.

4 years ago

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Verified Customer

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Colette Matsanka Newark, DE

Mobile help offers great cost and great customer service.

4 years ago

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Verified Customer

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Jackie Spicer, MN

The best options for active elderly people

4 years ago

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Verified Customer

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M Loaiza Spokane, WA

Customer service great help. Response time good

4 years ago

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Verified Customer

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D'Anna Jurgensmeyer Montrose, MO

Fantastic customer service and helpfulness

4 years ago

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Verified Customer

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MARCIA NELSON Bath, ME

WOULD PREFER A WRIST MONITOR - NECK ONE IS HEAVY AND RESTS RIGHT WHERE MY CAR SEAT BELT COMES.

4 years ago

Reply from MobileHelp

Hi Marcia, We received your review and we apologize for any inconvenience that you are experiencing with the equipment. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. We do offer wristband help buttons for our systems. Our Technical Support team will be happy review the equipment with you and make sure that you have the best equipment for your needs. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Mar. 16th, 2022

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Verified Customer

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Carolyn Hannebaum Coupland, TX

They respond instantly when the call button is pushed.

4 years ago

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Verified Customer

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Estelle Gaskin Lexington, SC

Always alert even when I accidently bump my pendant.

4 years ago