Name: MobileHelp
Rating: 4.6

check_circle

Verified Customer

star star star star star

Nancy Vatter

Easy instructions and knowledgeable agents to help with setup.

6 years ago

check_circle

Verified Customer

star star star star star

Barbara Fernandez

The system has worked for me and is the right fit for my needs

6 years ago

check_circle

Verified Customer

star star star star star_border

Janet Westmoreland

A few falls have not set GPS off and the one around the neck has missed going off twice

6 years ago

check_circle

Verified Customer

star star star star star

Phil Kirk

Everyone I've spoken with there has been very pleasant and helpful.

6 years ago

check_circle

Verified Customer

star star star star star

Gloria Anderson

They have responded quickly when we tested the equipment. Very easy to operate.

6 years ago

check_circle

Verified Customer

star star star star star

Barbara Lipow

Very helpful getting started. Emergency contacts were notified immediately.

6 years ago

check_circle

Verified Customer

star star star star star_border

Deborah Basham

It's a little pricer than some systems, but I really like your customer service.

6 years ago

check_circle

Verified Customer

star star star star star

Cheryl wheeler

Because I am covered anywhere I go. I am very happy with the unit.

6 years ago

check_circle

Verified Customer

star star star star star

Diane case

When I fell they were immediately calling and getting me help

6 years ago

check_circle

Verified Customer

star star star star star

Anna Krosnecki

Knowledge and kindness of my situation and needs. Also pricing was good.

6 years ago

check_circle

Verified Customer

star star star star star

Kurt

Very good value. The fall detectror pendant is a little too sensitive, though.

6 years ago

check_circle

Verified Customer

star star star star star

Joan Reinhart

Follow up and customer care. Testing carried out faithfully.

6 years ago

check_circle

Verified Customer

star star star star star

Kim Gross daughter of Jean Fox

It was explained very well & all employees were friendly & helpful.

6 years ago

check_circle

Verified Customer

star star star star star

Claudia

I use it everyday and I sleep with it. I have recommended it to my neighbor.

6 years ago

check_circle

Verified Customer

star star star star star_border

Hugh

It seems to work as advertised. I’ve tested it and it works fine. It’s easy to use.

6 years ago

check_circle

Verified Customer

star star star star star

Joanne

Feel safer with it. I have tested it and the device tested okay.

6 years ago

check_circle

Verified Customer

star star star star star

Roberta

So far it is okay. The device is alright. I have set it off once by mistake.

6 years ago

check_circle

Verified Customer

star star star star star

Gary

There has been no pressure from the beginning. It works well and tested fine.

6 years ago

check_circle

Verified Customer

star star star star star

Elaina

Mobile Help is very helpful and nice to work with, I got hooked up from my mom.

6 years ago

check_circle

Verified Customer

star star star star star

Byron

Everything works fine. It’s convenient. I am very satisfied with it.

6 years ago

check_circle

Verified Customer

star star star star star

Patricia

I like everything about Mobile Help. I used it about a week and a half ago.

6 years ago

check_circle

Verified Customer

star star star star star

Marilyn

Customer support has knowledge of my questions. I like the device.

6 years ago

check_circle

Verified Customer

star star star star star

David

It's convenient. I don’t have any problems with mobile help.

6 years ago

check_circle

Verified Customer

star star star star star

Beth

Good product and quick responses. Everybody should have it to live alone.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Bernice

So far it’s working okay. I don’t like the idea of having to take a bigger piece when I leave the house.

6 years ago

Reply from MobileHelp

Thank you for your feedback! By having the GPS separate from the help button, you never have to take off your help button to charge it - which would leave you unprotected! If you have any other questions or concerns, please feel free to reach out to us at 877-827-6207, Option 1. Thank you for being a valued part of the MobileHelp family!

Aug. 11th, 2020

check_circle

Verified Customer

star star star star star_border

Betty Lucerne, CA

The team is great. It went off when I tested it but I don’t like the bracelet, it is too stiff.

6 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous Eugene, OR

Customer support is lovely and prompt and the device is good. I would recommend.

6 years ago

check_circle

Verified Customer

star star star star star

Jimmy Walker Mount Dora, FL

Responds quickly to activations, and calls seem loud and clear

6 years ago

check_circle

Verified Customer

star star star star star

Audrey Abaari Brooklyn, NY

Everyone is courtesy and willing to help and explain services

6 years ago

check_circle

Verified Customer

star star star star star

Marie Blandford Springfield, KY

The service has been what they said it was and we have had no problems with it.

6 years ago

check_circle

Verified Customer

star star star star star

MICHAEL F MCMANUS Niagara Falls, NY

superb device - i couldn't use because of morphine pain pump

6 years ago

check_circle

Verified Customer

star star star star star

Mary Schewe Mason, OH

Respond to push of button right away. So far everything is working fine.

6 years ago

check_circle

Verified Customer

star star star star star

Nancy Neoga, IL

Quick to answer. Very understandable when grandkids accidentally pushed button.

6 years ago

check_circle

Verified Customer

star star star star star_border

Natalie Karol Palm Desert, CA

Seems to be ok.Havnt had reason to use. Like fact that I have both pendants and wristbands

6 years ago

check_circle

Verified Customer

star star star star star

Nadine Podgorsky Unionville, NY

Did the test and responded immediately . Have confidence in there response

6 years ago

check_circle

Verified Customer

star star star star star

James Griffith Eagle River, AK

They are very fast to reply to alarms and very patient with me.

6 years ago

check_circle

Verified Customer

star star star star star

Edward Kovalcik Levittown, PA

Always prompt and courteous quick response time and always there

6 years ago

check_circle

Verified Customer

star star star star star

Pat carbery Arlington Heights, IL

Accidentally, the mobile went off and the paramedics were here in no time.

6 years ago

check_circle

Verified Customer

star star star star star

Ray Leander, TX

Everyone I have dealt with has been great. Very helpful & informative.

6 years ago

check_circle

Verified Customer

star star star star star

Richard Boone Exeter, CA

Easy to set up and haven't had to use it but hope it works like it says

6 years ago

check_circle

Verified Customer

star star star star star

Ronald Grandstaff Lawrence, KS

it is easy to operate, has all the bells and whistle I want.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Sheron sheron ireland Phoenix, AZ

All works well except fall pendent gives false alarms. i would prefer being able to speak into the device.

6 years ago

Reply from MobileHelp

Thank you for your feedback. We would love to speak to you, so that we can provide you ways to limit false alarms. Please give us a call at 877-827-6207, Option 1.

Aug. 11th, 2020

check_circle

Verified Customer

star star star star star

A.J. Shew San Angelo, TX

Good service and knowledgeable people that answer questions quickly

6 years ago

check_circle

Verified Customer

star star star star star

Stephen Reynolds Clovis, NM

Product was easy to set up and works fantastically. Quick response time.

6 years ago

check_circle

Verified Customer

star star star star star

Sandra Demuth Roscommon, MI

Always pleasant, helpful, and prompt, even when testing my equipment.

6 years ago

check_circle

Verified Customer

star star star star star

Janet Benhase for Virginia Callis. Virginia Beach, VA

Service response time is excellent, your staff is very courteous

6 years ago

check_circle

Verified Customer

star star star star star

Beverly Cordray Edmond, OK

I fell one week after I got my nelace they responded right away

6 years ago

check_circle

Verified Customer

star star star star star

Bernie Stock Chaska, MN

they have been there even though i pushed the button by mistake

6 years ago

check_circle

Verified Customer

star star star star star

Teresa Sims Charleston, IL

Used it twice the response was Awesome they sent help when needed

6 years ago

check_circle

Verified Customer

star star star star star

Beverly Ryan Reeds Spring, MO

the response time is very fast and the responders are calm and helpful/

6 years ago