Comcast Xfinity Internet Logo

Comcast Xfinity Internet

star star star star_half star_border

6.0

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 19th, 2022

Comcast is a major force in the telecommunications industry because of its large service area and the sheer number of customers it has served. If you've ever researched internet packages, Comcast has likely come up.

The company's regular rates start at $49.95 per month. You can bundle TV, phone, and home security services with its internet.

View Xfinity Reviews

The Comcast Company has two major parts: Comcast Cable and NBC Universal. These two parts work together to bring all of the various types of media to homes across the United States.

Xfinity is a part of Comcast Cable and brings phone, TV service, home automation, and high-speed internet to customers. A variety of package options are available depending on the speeds and features accessible in your area.

Xfinity has a commitment to great service that is backed by a money-back guarantee.

thumb_up

The Good

  • High Speeds
  • High Availability
  • Security
  • Xfinity Bundle Advantages
  • Contract-Free Option

High Speeds

Xfinity Internet offers some of the highest speeds in the industry. Its internet plans are organized by speed.

  • 25 Mbps (~$40 per month)
  • 100 Mbps (~$45 per month)
  • 200 Mbps (~$60 per month)
  • 300 Mbps (~$70 per month)
  • 600 Mbps (~$80 per month)
  • 1,000 Mbps (~$84.99– $90 per month)
  • 2,000 Mbps (~$299.95 per month)

Keep in mind that this pricing information is only for the first 12 months and the pricing will depend on your location and contract length. Some plans may not be available in some areas. These prices can change depending on your timing.

Equipment, installation, and activation fees also apply in some cases—more on that below.

High Availability

Since Xfinity is a large entity in the ISP industry, it covers a huge area across the United States: it's available in 39 states. With that large area coverage comes a lot of variation in upload speeds and download speeds available to you.

Xfinity doesn't have solid available speeds until it conducts a speed test for a specific address. This can be an obstacle if you're looking at internet options but aren't certain about your future zip code.

But, it's also a benefit because customers don't have to pay a fee for a certain speed package unavailable in their area. The price for an internet plan depends on the internet speed that's available; you won't overpay for Mbps that you're not receiving in your location.

When choosing a speed, you should consider whether multiple devices will access the internet. Xfinity provides general package information to give you an idea of what you might pay for certain areas.

Security

Along with quick internet speeds for reasonable prices, Xfinity also promises internet security.

Xfinity has partnered with Norton Antivirus to bring their customers online protection. These security measures are easily downloaded onto any computer or device once you've chosen your package.

The cost of this software is included in the monthly Xfinity bill. There is no additional charge for this security service.

Free security is a big bonus that could keep you safe from theft and viruses.

Bundling Advantages

Like many other internet service providers, Xfinity offers additional services, like cable, in addition to its high-speed internet. 

But if you think cable is antiquated, that's not your only bundling option with Xfinity. Xfinity has the option for customers to stream hundreds of channels and videos to view in their own homes through Xfinity TV service, the Xfinity Stream app, Xfinity Instant TV, or Xfinity Cable TV. 

Xfinity packages offer the customer more than one of these services. If you choose to add on more services through Xfinity, they're typically bundled at a lower price. This is a huge benefit if you're hunting for several new services, but it's a downside if you're not. 

If you strictly want internet service, you might be missing out on some promotions and better deals.

Contract-Free Option

If you don't plan on staying with Xfinity, or if you plan on moving shortly, you can choose an Xfinity plan with no contract. Customers who choose this option will pay a higher monthly rate, but this is a convenient choice for those who dislike being locked into a contract that may raise rates.

Visit Site

thumb_down

The Bad

  • Data Limits
  • Fees
  • State Coverage

Data Limits

Xfinity does not offer unlimited data. It has implemented data limits. Some of these data caps are as high as 1 TB. 

Xfinity also requires a one- to two-year contract on many of its packages. Some other internet service providers do not have data limits or require contracts, so if you're wary of committing to an ISP long-term, so this may offputting.

Fees

Xfinity's service has a few costs that customers consider hidden fees. While these aren't technically "hidden fees" because they are mentioned in Xfinity's contracts, users sometimes see them as abrupt and unfair:

  • Installation fee. This can be negotiable, but technicians typically charge a $60.00 fee to install Xfinity. Customers can opt for a do-it-yourself kit for a cheaper cost.
  • Reactivation fee. If a customer temporarily turns off their service, Xfinity charges a small reactivation fee.
  • Equipment fee. If you choose to rent Xfinity gateway, the provider's 2-in-1 modem/router, you'll pay a monthly rental price. Customers looking to lower their bill should purchase their own compatible equipment upfront.
  • Xfinity TV fees. Xfinity charges several fees for add-on TV service, including premium channels and DVR.
  • Late payment fee. Xfinity will charge an add-on of $10.00 if a customer pays their bill late.
  • Early termination fee. Xfinity Internet offers customers a 1-year contract where their price is locked in for that year. However, if the customer needs to end the contract early, they are subject to an early termination fee.

You might also see fees such as a Broadcast TV fee, Federal Universal Service Fund (FUSF) fee, Regional Sports Network fee, Rental fee, and more. Check your specific Xfinity package, and be aware that many rates are negotiable.

State Coverage

While Xfinity is available in 39 states, some of its competitors are available in all 50. These variables can be a disadvantage and a reason that customers search for other internet service providers for their needs.

gavel

The Bottom Line

If you're looking at a few different internet service providers, it can be frustrating to figure out what type of package you can get in your area and how much you'll have to pay. Xfinity requires a contract, has data limits, and isn't available in all 50 states.

However, customers who choose Xfinity Internet will enjoy a host of benefits and features like Norton Antivirus software, access to hotspots across the country, and a money-back guarantee. We recommend checking out Xfinity's services to see if they are a good fit for you. 

Be sure you understand the terms of your internet service agreement and whether there are additional fees, like an installation fee or surcharges for a modem and router.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

3.3

star star star star_half star_border

1,357 Reviews

Review Breakdown

5 grade

28%

4 grade

22%

3 grade

19%

2 grade

10%

1 grade

21%

Sentiment Criteria

Value

star star star star_border star_border

Quality

star star star star_half star_border

Service

star star star star_border star_border

Trustworthiness

star star star star_border star_border
cancel
info
star star star_border star_border star_border

georgie wroble Oswego, IL

Have to keep unplugging the system when we get internet not connected notice or a wifi noticed. Had a service call once and he replaced the main box. Checked all the connections inside and outside of the house and said everything was fine. Still have problem with shut downs. We use wifi for our mobile phone service also, so when wifi goes out our phones are down. Have to leave the house until At&t connects. Called several times when you get someone to talk to you it is like talking to a bag of rocks. Keeps running a test and saying it will cost $100.00 for someone to come out. You pay $200.00 +++++ a month for a bag of rocks phone call.

5 years ago

star star star_border star_border star_border

Natalie Holden Hartford, CT

First of all I am Senior Citizen, living on a every low income. Before I signed up with your company I did a little research. I was told that you offer people with low income and I believe medical issues. Of course I asked and was told you guys do not offer such program. I've only been in my apartment 1 year June your company has gone up as of 2021, 2times. All I need is the WIFI. Times are hard. I spoke to on of your reps. He informed me you do have a program called " Internet Essentials " I have proof of my current income situation, I asked to be connected and the young man was hesitant, he placed me in hold only to come back with this story....bottom line, now he tells me I don't qualify. Something is rotten in Denmark

5 years ago

star star star_border star_border star_border

April Frederick, MD

Service is ok sometimes they services disconnect at midnight I came from my job and the Internet is out of service. And some chanels distorted. Each year or maybe in some months they increase the values it’s too much expensive jut pay for cable and Internet. Now for rent a modem $14 is too much what they want we are paying service and still we pay to pay $14 for rent of the modem. For each box 9.95, regional broadcast they increase to $14 and $9 for regional sport fee. Wow I have contract for 2 years but now when this ends I will end with this company. At the beginning this Comcast was good now it’s too expensive. I will try different company now.

6 years ago

star star star_border star_border star_border

Subzero35 York, PA

Comcast internet is overly priced and even though you are paying an extreme amount of money you get at most mediocre service. They are also doing updates without checking if it will be functional which then causes the internet to down on time frame btw 1 and 24 hours. The biggest issue is that every day the internet stops working due to outages all over the county because either the techs working don't know what they do are so the problem gets fixed the first time, when fixing a problem they take an insane amount of time to "fix the issue" and are not staying on top of their products. A huge issue is that whether you've been there 10+ or just signing up if an issue arises and you contact them they refuse to do anything to make the customer feel review/and basically tell the customer to deal with it.

7 years ago

star star star_border star_border star_border

Bruce Roseville, CA

Xfinity Internet works most of the time except when it is in high demand. What I mean by that is when I am streaming a 4k movie, Netflix or Amazon will say the bandwidth is too low. I notice this only happens on newer TVs or 4k Sticks with higher quality pictures. Xfinity can't seem to keep up with the increased amount of data during these movies. They better get with the program because the demand will not become less. I would also like to mention Xfinity is the only company I know that doesn't rewards loyal customers. When I first started with Xfinity, my bill was $60 per month. I renewed for another two years and my bill increased to $78 per month which includes a loyalty discount. Needless to say, I will not renew once my contract is completed.

7 years ago

star star star_border star_border star_border

Kathy

Started out great, good price for package. Then it started going up in price and quality down. We had to reboot the entire system 5 or 6 times a week because it froze up constantly. Took box in and they changed for an upgraded version, freezing stopped. Internet is horrible! Doesn't cover the whole house. The box os right nextdoor to the bedroom! Took box in exchanged it for an upgraded version, a bit better but had better with another company. They bill for 2 months at a time and that unnerves me totally! Id you dont pay it all then your past due. I am paying $187.00 per month and that is just basic no frills! Customer service is horrible!

7 years ago

star star star_border star_border star_border

W. Jang San Francisco, CA

Xfinity internet service is OK, but some of their account managers will lie through their teeth and make promises they know they can't keep in order to get your business. I hadn't had home internet in quite a few years because of my limited income so I worked with an xfinity account manager by the name of Danny A. to come up with something that was within my budget. Knowing that I had limited monthly income he promised everything under the sun including waving install fees, 60Mbps for $25/month, $60 rebate. He seemed sincere but when the feet hit the pavement, what I ended up with was 15Mbps for $30/month, a $15 connection fee, no rebate and a lot of talk with NOTHING to back it up. While I have home internet now, it is generally too slow for a lot of the content from my Roku player though web surfing is OK. I haven't tried gaming yet. So if you live in and about San Francisco and a Danny A. from xfinity wants to sell you anything, run, don't walk as far away as you can. As the old saying goes, if his lips are moving...

8 years ago

star star star_border star_border star_border

Megan Warren

limited amount of streaming data on internet service, if you go over, you have to pay for the higher tier and there is no warning. The signal is unreliable, it cuts out and I have to reconnect to the internet all the time, the three different tiers of speeds available is ridiculous as are their prices. Their customer service is for the most part terrible. I've had very few good experiences with them. They took over a year of my internet being out for hours at a time to realize I had an outdated modem that I rent from them and their updates weren't installing on my modem. How is this possible? Shouldn't they get error messages when rented equipment is not receiving the correct update or becomes outdated?

8 years ago

star star star_border star_border star_border

Michael Lyman Salt Lake City, UT

A neutral review here. Comcast is very pricey, they don't provide the best internet, but lets be honest not many places in Utah can provide a good strong internet signal consistently. No telling how many times my signal went out and was out for hours at a time. Trying to get someone to come install or work on the internet is also a chore, with the customer service giving such wide windows of availability that is required to be there waiting. Trying to cancel has got to be one of the worst things with Comcast, they bounce you all around from agent to agent trying to come up with the best deal to keep you on. Offering free items or free T.V. turning a 1 minute call into a 15 minute endeavor just to cancel, and the second that they realize its a lost cause they push you off the phone as fast as they can.

9 years ago

star star star_border star_border star_border

Maurice Thompson Snellville, GA

I am 100% fed up with Xfinity because every couple of weeks they have an outage in my area. There have been 4 outages in about 8 - 10 weeks. The outages last from 3 - 5 hours. During one of the outages, the Xfinity website and their automated Xfinity Mobile Assistant both said that there was no outage in my area but the outage map on the same page showed that there indeed WAS an outage in my area. I truly regret having them as my ISP.

4 years ago

star star star_border star_border star_border

Trinadair Castro San Jose, CA

Spent hours on the phone and still don't have internet. I was supposed to get connected on the 1st tech left a hole in my wall uncapped and a drill in my yard along with drywall on the floor. I've been told that people were coming out on 2 different occasions for them not to show up or call. Worst experience, trying to get settled in my new address and was on the phone for 4:45 minutes this morning and over and hour the night before for me to still be in the same spot as before. So frustrated!!!!

4 years ago

star star star_border star_border star_border

John Jengel Pittsburgh, PA

I have had mixed reviews after being a customer for a few years. First time using them, I had 0 issues and decided to use them again after moving. Now, my internet will frequently drop. Sometimes there’s a week or two interval, and sometimes it’s several times a day. Very frustrating as customer service does not do a thing about it. Several calls and visits from service members later nothing has changed and nothing has been replaced/fixed. Very frustrating going through their call system just to hear them say nothing is wrong.

5 years ago

star star star_border star_border star_border

Mohammad Rafiq East Brunswick, NJ

I am a comcast internet customer for 18+ years. In our Township East Brunswick NJ they have monopoly as no other competitor like Verizon Fios are allowed to put fiber optic lines in East Brunswick NJ. This way they dictate their price for internet and cable. Even after applying promotion discount to existing customer, their prices are too high and keep increasing from time to time. This issue need to be addressed for all but specially for those who are out of job and they do need broadband internet for job application and online interviews.

7 years ago

star star star_border star_border star_border

Steven Wagner Longmont, CO

My actual customer experience has been good. But the prices are incredibly high and they do a lot of things that I think would take advantage of people who don't know a lot about modems, routers and the internet. I'm only with them because I waited long enough for them to offer me an good introductory price, but will be leaving them when its over when the price will increase about 150%.

7 years ago

star star star_border star_border star_border

Nichole Davidson Sandy, UT

I've never had a good experience with Comcast Xfinity nor has anyone I know. Customer service doesn't know much or how to help, especially if you get some sort of deal through your HOA or through a 3rd party provider. The modem/router they provide is poor quality so when they say you're getting a certain speed it's only if you go out and buyer an expensive modem/router and even then you still won't get what you're paying for. They inflate that number as a possibility.

8 years ago

star star star_border star_border star_border

Stevie American Fork, UT

My children tell me it's the worst service we have ever had. They can't get internet on their phones or x-box in the basement right under the modem. Yes, we tried an extender. Very frustrating since we switched from a reliable, good company to Xfinity because they claim to be the fastest. Unless you live in a 10x10 foot house, it does not perform. And they have to run ugly cables all through your house. Not worth it, stick with phone line internet!

8 years ago

check_circle

Review Source

star star star_border star_border star_border

Brandon Berwyn, IL

Comcast... well the internet quality is top notch except when there is an outage of course. Credit given where credit due. However, their customer service is probably the worst in the industry but everyone knows that. The 9th level of hell is being on phone with Comcast while waiting at the DMV. Can't tell you how many times I've had a credit promised then not delivered. Here's the trick, if you don't catch it right away and you call back they'll tell you "Oh, sorry it is too late to issue that credit." Even though they can see the notes, the promise, and failure to deliver. It was told it was the customers responsibility to ensure they are doing their job. Paraphrasing here but that was the jist of it.

4 years ago

star star star_border star_border star_border

Juan vega New Haven, CT

I have this company for a while for internet service and tv now I’m thinking to leave it since is so hard to get issues resolve the customer service is really bad sometimes I call them and explain my issue then you get transfer to someone else and I have to explain everything all over again

5 years ago

star star star_border star_border star_border

Patrick Fay Olivehurst, CA

If I had any other viable option, I would switch to another provider. Frequent service interruptions long hold times for any kind of problem. Their customer service is pathetic. Only reason I give two stars is that I occasionally reach the high speeds they advertise.

6 years ago

star star star_border star_border star_border

Darrell Hamilton Pittsburg, CA

I had AT&T which was the best value but the internet speed was not enough for what I need for my home and work. I had to go to Comcast and outside of the internet speed the rest is horrible. I pay more for less channels and honestly I have never had worse customer service. If they even get fiber out to my location I will go back to AT&T

6 years ago

star star star_border star_border star_border

Judy Ward Indianapolis, IN

Connection was good, bundled with TV service. Was charged for months of landline service that not only did I not have but was told by a technician it couldn't even be hooked up without additional extensive and expensive installation. VERY expensive after the promo time. Should have never left AT&T.

6 years ago

star star star_border star_border star_border

Frankie Williams Wakulla Springs, FL

Wow..lightning struck my cable box. Technician came out two weeks later and installed new bow. The problem i am having now is they took away channels and didn't tell me. I need s nee company comcast over priced and bad service.

6 years ago

star star star_border star_border star_border

Gerald Johnson

Their billing system is a dis service to their customers...You never know how much you owe. When you cancel they try to make it tough for another media company to come in by always leaving some equipment hooped-up and the new company isn't allowed to dis connect.

6 years ago

star star star_border star_border star_border

Anonymous

To no avail I have repeatedly asked Comcast, Tri-Link and SunPower to remedy the problem of nonconnectivity between my newly installed 8 solar panels and the Comcast equipment in my home, THis is one way how Comcast et al can improve.

6 years ago

star star star_border star_border star_border

Kyle Noblesville, IN

One works pretty decent but that’s not all. Service goes in and out quite often. Called customer service and say that they can notice that we have had like a service over a long period. Unfortunately never come to you or do anything about it.

7 years ago

star star star_border star_border star_border

Mary Jane Forsythe Palm Beach Gardens, FL

To many problems with WIFI and DVR service, both constantly go down. Reciently they "upgraded" my WIFI, can't get access to my printer or new DVD player since then. Their only solution is to "replace the equipment" I havn't done that yet, still trying to calm down to talk to them.

8 years ago

star star star_border star_border star_border

Krista Hoffman

Constant problems with the wifi signal being lost. A tech came out last week to check it and said the system lost wifi & rebooted over a thousand times in 30 days. He did something and I had no problems for a few days but now I am back to constantly getting kicked off. I work from home and this is a huge problem.

9 years ago

check_circle

Review Source

star star star_border star_border star_border

Shon Woo Stone Mountain, GA

There was never enough internet to accommodate my household. Therefore, every month my bill would be substantially higher. The cost of the plan would change every year without prior notification to a larger fee. I was limited to this company based on my address for years. Finally my children received a hot spot from there school and I was able to cancel the service. I was a customer for over 5 years.

4 years ago

check_circle

Review Source

star star star_border star_border star_border

Kathleen LaFratta Fall River, MA

The internet and phone service I get from them is pretty reliable most of the time. Even during the worst Noreasters we haven't lost service. But my biggest concern of course, is the price. I mean it is almost a car payment! Heaven forbid if you want to add a room! They have no competition whatsoever where I live so they got us over a barrel. And they don't reward long-term customers either. They even charge you to move! Technology, I don't think I would miss it if it were gone tomorrow.

4 years ago

check_circle

Review Source

star star star_border star_border star_border

M. Nielsen South Bend, IN

I have had Comcast xfinity for my TV, phone and internet for a couple years and at first it was a great deal, but as with all of these companies once your contract is up your price doubles and no specials to keep existing customers plus customer service is next to impossible to reach and speak to a human. You have to commit to an entire day of being on hold or being g transferred and no two operators will ever offer you the same price package as the previous one. Seems like you would want to keep your customers.

4 years ago

check_circle

Review Source

star star star_border star_border star_border

derrick zonca Valley Village, CA

The service, customer service and backhanded dealings, with most cable companies, are the biggest areas of complaints. Charter spectrum is no different. I live in a small apartment with only a few electronics connected at a time and I get a better connection to the internet through my phones 5G than my 200mbs wifi. Every time I call about the service being down or slow, they check “on their end” and don’t see a problem. Meanwhile I can’t connect to my email. Not to mention they’re price gauging since they’re the only network in my area. I thought monopolies were illegal.

6 years ago

check_circle

Review Source

star star star_border star_border star_border

Lori Claassen Layton, UT

I have been very frustrated with xfinity the last few years! When first signing up they gave us a pretty good deal. Then when the contract expired I went into an xfinity store and the rep was able to get me a great deal on my internet again and said that I just need to come every year when the contract ends to renew and get the SAMe deal. That wasn’t the case the last couple years and price went up $50!for the same service! Plus service wasn’t that fast or would go Down or had to reset the modem! Very frustrating!!!!

6 years ago

check_circle

Review Source

star star star_border star_border star_border

Robert Wilson Rockville, MD

I had Comcast for home internet service for two years. The service was horrible - it often went down for no reason and often took several minutes to come back up. After repeat calls to customer service I finally got a service visit which did help the connectivity. Unfortunately, there service man arrived 5 minutes before the end of the service window with no call or text. I was not happy about the speeds either. It was average at best. I was very happy when I moved and was able to get a different ISP. I do not recommend Comcast.

6 years ago

check_circle

Review Source

star star star_border star_border star_border

Anonymous

well since this is the only high speed internet company that uses cable wires instead of phone lines in my area they are my only option. very very expensive and being that I live in a community we all have one line coming in. the money that it cost and the services provided don't match up for my liking. wish we had a competition company that uses cable lines we would not have a monopoly and maybe the cable company would put in some 7 instead of 5 coax cable lines.

7 years ago

star star star_border star_border star_border

Gary Rohrbaugh Payson, UT

The service is intermittent at best. If you don't buy their equipment (modem) they always blame your equipment for any problems. We then purchased their equipment and still had the same problems. It is slow and very difficult to use during high use hours. The one good thing they have is very qualified and helpful field tech support. They arrive when they say they are going to arrive and they usually fix any problem except the speed issue.

7 years ago

check_circle

Review Source

star star star_border star_border star_border

Cara Marshall Lehi, UT

Comcast Xfinity is expensive. They treat new customers better than their existing customers. Unfortunately, we are stuck with them because they are the only game in town for high-speed internet. We are definitely overpaying. The Customer Service team is nice; they just can't do anything for you. If you can overlook the bad value, the service is good.

7 years ago

check_circle

Review Source

star star star_border star_border star_border

mgillings

I love my Comcast Internet when it is working properly. However, when my internet isn't working, dealing with their customer service is an absolute nightmare. I get hung up on, redirected by their automated system, and put off for days till a tech comes or doesn't come. Unfortunately it is one of the only services available by me, but when it is working it is great!

8 years ago

star star star_border star_border star_border

Danyel Ewing Santa Clara, CA

Great customer service, not good wifi service. I loose connection at all times of the day. Have gotten a new modem, have had everything tested. I work from home, this interferes with meetings with customers. Unacceptable.

5 years ago

star star star_border star_border star_border

billyne21 Vancouver, WA

Internet is fairly reliable but far from perfect. The monthly data cap is the worst customer service move of all time. I hate this company for that but coupled with a 2 year contract, there is nothing I can do.

5 years ago

star star star_border star_border star_border

Kels

They are a huge company with a lot of experience, but I am not a fan of their billing tactics. They start yellow and then jump your bill up super high. At least in my experience. Not a fan.

6 years ago

star star star_border star_border star_border

Rico Suave Layton, UT

They where great for the first few years. Many years really. But then they just started jacking the prices up and not really caring about the customer. Now we’ve left them and have a different company.

6 years ago

star star star_border star_border star_border

Ray L in VT

Slow when getting into it and it takes different routes getting in at different times, when writing text half way through an email it just drops everything out and I have to start over.

8 years ago

star star star_border star_border star_border

Luis guerra Salt Lake City, UT

I had bad expirence with infinitycomcast they send the salesman and they tell you one price and the bill comes with a different price. They weren’t honest with me I didn’t like there service.

8 years ago Edited September 14, 2021

star star star_border star_border star_border

Claire Dobie Martinez, CA

Outrageous fees, inconsistent service, incompatible with external devices, slow speeds despite paying extra for higher speed, difficult to reach and understand representatives

8 years ago

check_circle

Review Source

star star star_border star_border star_border

Emma Higley Portland, OR

Products seem overpriced. Especially when there are so many more choices for entertainment than there used to be. Companies like Hulu, Pluto, etc make cable seem overpriced. Customer Service is difficult to contact & often requires long waits for service and/or repair.

4 years ago

check_circle

Review Source

star star star_border star_border star_border

Jen Clarks Summit, PA

Just got xfinity hooked up. Still getting used to it. Don’t like how it doesn’t have the same channels as DVT. Also, when watching tv, our volume gets really low and we cannot hear. Then it comes back up really loud. Tried to fix the audio but no luck.

7 years ago

star star star_border star_border star_border

Trenton Prestwich Taylorsville, UT

The internet can get over loaded in my area and the repair man response times are slow. Process is normal but nothing is super impressive. My price per month increase without me knowing about it every couple years and I have to call and lower it

7 years ago

check_circle

Review Source

star star star_border star_border star_border

Rosie Hansen Salt Lake City, UT

Have been a customer for a little over a decade and still paying a high bill for just wi-fi only. I've spoken to numerous customer service representatives and they always just give me the run around. Their connection is great, but the price for it is high, especially for just wi-fi.

7 years ago

star star star_border star_border star_border

Sam Anders Orem, UT

I only have Xfinity because there aren't really any other options in my area. I have a few concerns with the service, but my main gripe with them is the data cap. I wasn't aware of this until I got a notification about surpassing this limit a few months into my service.

7 years ago

star star star_border star_border star_border

Anne Marie Milne Layton, UT

I have had Comcast for quite some time and have not been happy with them. I am always having my rates raised for unknown reasons and their pricing never stay the same. I don't feel like they are a trustworthy company and I do not like that.

8 years ago