Name: CenturyLink
Rating: 2.6

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William Miller

down loading changes too much during the day. Have gone from 0.8 to 4.2 in the last 6 days

6 years ago

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John

Professional courteous, low price. Bring in 5g.

6 years ago

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TimJutt

Usually reliable, but when it's down, it can take forever for them to fox it.

6 years ago

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Stephanie H. Porter, TX

Service is consistent and reliable most of the time

6 years ago

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John

slow. even though they claim faster speed, I can't get it in my area. and between the phone reps and the store reps, I get different information

7 years ago

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Doug Idaho Falls, ID

The prices keep going, bring bach a location so I can pay my bill and not get charged an extra $5

7 years ago

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Martin Las Vegas, NV

They are good, they provide good service when need it.

7 years ago

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Jeff A Wielt Mesa, AZ

programming issues they are quickly resolved but they are still issues

8 years ago

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Kenneth Garwood Phoenix, AZ

They are consistant (no drops) but speed is very low and hard at time to run a YouTube type video.

8 years ago

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Virginia Midvale, UT

They were willing to give a lower price when noone else would.

8 years ago

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Carrie Feehan

We never have internet connection issues, nor slowness

8 years ago

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Keli D'Andrea Tacoma, WA

Service is great and so is their customer service

8 years ago

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Raymond poniewaz Las Vegas, NV

The service is not reliable made numerous calls to the customer service operator to have my service restored.

8 years ago

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Joyce OHern Anoka, MN

WiFi keeps going down several times a day and you have to reset the WiFi box for it to come back

8 years ago

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Dorothy Phoenix, AZ

They sent me an incorrect bill every month and it took me more than an hour on the phone each time to straighten it out.

8 years ago

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Bill Haney Sun City West, AZ

Bad service, and phone service, and service callers, wait time on the phone is way too long.

8 years ago

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Merna. Salt Lake City, UT

I had to have the box changed three times in four months before service was adequate. In spite of this service

8 years ago

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charles ahrens Aberdeen, WA

Interruptions in service. Misleading pricing and foreign customer service, and I have 10 years of worldwide call center experience

8 years ago

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Linda Taylor Lady Lake, FL

service is not all that good the speed slows down than it says page can't be displayed

8 years ago

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Mary Richmond, VA

very helpful with my computer when i have an issue

8 years ago

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Thomas Bone Gilbert, AZ

They have provided reliable service with minimal interuptions

8 years ago

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Luke

Good service and prices are pretty fair for products provided

8 years ago

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Shelly Zollinger Kaysville, UT

Always ready to help when I call need help with something. Price keeps changing though.

8 years ago

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Unsatisfied Consumer Colorado Springs, CO

We pay for 7mbps and usually get 5mbps while we are paying 40$/month when we were told to be paying more like 15$/month.

9 years ago

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Pamela Melrose Salt Lake City, UT

good customer service & very helpful to make sure that you completely understand too.

4 years ago

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James Richards Las Vegas, NV

When had it little expensive, worked good slow , sluggish didn't have service to long pricey, overall okay.

4 years ago

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Melinda Cornell Longview, TX

It's one of the best with more in service than out of service

4 years ago

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Lyssa Bonifay, FL

CenturyLink was great, my internet connection is always super fast and reliable.

4 years ago Edited March 2, 2022

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Bruce Lawrence Fort Worth, TX

65 per month for a 3 internet speed at best, cant even watch a video. Cant do any gaming at all. Not a good deal at all

4 years ago

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David T Ogden, UT

Centurylink has terrible problems with their speed and down time. I needed more solid internet for my work, so I had to find someone else.

6 years ago

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JR Suguturaga Orem, UT

I had a poor experience trying to cancel the service and it took several weeks to cancel. The internet provided was poor compared to my new provider

6 years ago

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Kayla Heber, UT

Speeds are not great in semi rural areas . A little spendy for what you get. Internet goes down occasionally.

6 years ago

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Sandra Douglas Evanston, WY

Had a bad experience with this company several years ago. Hope they have improved their customer service.

6 years ago

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Mindy Kingston, MO

Century link had good products but way overpriced. Unfortunately they did not provide Internet to our rural area.

6 years ago

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Jon Posey Riverton, UT

CL was ok, their speeds were inferior for our day and age but their stuff worked so I guess it was ok.

6 years ago

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Rob Lundquist Alpine, UT

I have been a century link customer for many years and have always had very good service.

7 years ago

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Lesa Stewart Saint George, UT

Well this company has not provide reliable service for our area. We don’t have great options so we feel stuck. It has been too long. There customer service is terrible.

7 years ago

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Jeff Stewart Saint George, UT

Unfortunately the speed and service are lacking. Always frustrating to try and resolve any issues that we have had with them.

7 years ago

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Jon Scoresby Saratoga Springs, UT

Internet was always slow. It didn't take me long to switch to s different provider. I don't know why it was that bad.

7 years ago

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Jason Draper, UT

I like CenturyLink because they have fast service and they always answer my questions.

7 years ago

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T

Great price, but the connection cuts in and out regularly. If you use for streaming it’s a hassle.

7 years ago

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Brittany Bray Springville, UT

Century link is good. We don’t have the fastest internet but it gets the job done!

7 years ago

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Tate Huber Mesa, AZ

Internet connection is usually reliable, but speeds are not. I usually get slower internet than I signed up for.

7 years ago

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David Mortimer

Haven't been to happy with this product. Really it's the best option for the price, but you don't ever get the speeds that they advertise.

7 years ago

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BRITTANY RENEE HUMPHREY Lehi, UT

This is the only internet provider that is available in our area and its terrible. Very slow and doesn't work all the time. The internet will go out on a regular basis.

7 years ago

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Shawn American Fork, UT

In our area, Highland Utah, century link was extremely slow and not reliable. We ended up upgrading to Comcast/Xfinity. We have better results now.

7 years ago

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Larissa Palmucci Gilbert, AZ

We had this WiFi for a while and it was really bad in our area. It was really slow but may work in other areas.

7 years ago

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Dylan Curtis Pleasant Grove, UT

The speeds are pretty good, but the thing we like most about it is that the price stays the same.

8 years ago

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Melissa Reinoso Herriman, UT

They kept calling and sending us past due bills stating that they never received the device back even though we sent a copy of the receipt that it was dropped off to them.

8 years ago

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Tualagi Saint George, UT

great service. fast internet. good customer service. price is decent for our area.

8 years ago