Name: CenturyLink
Rating: 2.6

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jessica brady Glendale, AZ

Speed is great and even with 4 or 5 devices on the internet we have no issues

8 years ago

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Thomas Aurora, CO

Always connected and never a problem in the past 14+ years...

8 years ago

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Donald Wassenaar

never any buffering internet does not go down Several devices used at same time

8 years ago

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James Jensen

Century LInk is extremely EXPENSIVE, they charge for everything including many charges that just seem to be added to pad the bill

8 years ago

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Marisa Dalla Valle St. Petersburg, FL

high cost /slow speed, we in my area have no choices for other service

8 years ago

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Clara Kalil Apopka, FL

It is fine for now as The Villages is expanding very quickly

8 years ago

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Skye Dumoulin

Lots of outages, inconsistent service. Customer service is very spotty and frequently either vague or dishonest..

8 years ago

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Dan Mackintosh

speed and reliability are erratic. Have requested help with this on several occasions and nothing gets better.

8 years ago

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Mi Krumm

They work mostly but go through phases that last a few weeks and most solutions are just run arounds I feel.

8 years ago

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Alicia Salt Lake City, UT

They tell you one price get the bill and it is three times higher service is always in and out not very customer friendly can't understand half the people

8 years ago

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Steve

Won't keep up with the changing market, overcharging for phone service, slow internet as well as overpriced, customer service is good when it came to canceling however.

8 years ago

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Carilee Wilson Roy, UT

The only thing that I have problems with is the constant price hikes that just show up on the bills.

8 years ago

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fay campbell

No compassion and no empathy. Customer service has a limited amount of time in which to listen to your concerns. I pray for charter spec. To bring their business here.

9 years ago

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Santana Gray OK

Wrongfully disconnected and no one could figure out problem. Would not make getting me reconnected a priority. Would of has to wait 10 days for technician.

9 years ago

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ronald keller Orlando, FL

mediocre product rude defensive, data manipulating support staff. If ever a company deserved to be taken to account for their practices, this one does.

10 years ago

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Laurie Carter Concord, NC

Reliable internet. Customer service is good. Rates are fair and often have special discounts or package deals

4 years ago

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BlancheL

I have not had the best experience with century link.. customer service did not provide the best ..however the service for my internet and cable I had no issues with

4 years ago

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Lindsay Shakopee, MN

They helped me find the plan that was right for me. However the internet speeds where intermittent so I went with someone else.

4 years ago

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Heather Schmid Phoenix, AZ

We have had a better experience switching to CL. We rarely have outages and we spend half of what we spent with Cox.

4 years ago

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Mykahla Nelson Managua, MN

I have used Century Link for about 3 months and I have no complaints! My internet is very fast.

6 years ago

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Lacey Horne West Valley City, UT

Never had trouble with service, reliable, quality products at a great price. Would definitely recommend

6 years ago

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LF South Jordan, UT

Great price and great service in my area. Will not switch unless the service starts to go down.

6 years ago

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Christina Shumway Managua, MN

My family had Century link and it was okay. It worked well most of the time, but was kind of spotty at times.

6 years ago

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Bryndie Managua, MN

Decent internet service connection. The speed is okay and the connection is usually pretty strong. Gets slow if there are too many people connected.

6 years ago

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Jami Howell Farmington, UT

They charged us the wrong amount for at least 5 years and weren't able to get it back. They charged us monthly for a modem that we already owned and all they offered was a gift card.

7 years ago

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Amy Boren American Fork, UT

When we built or home we started with this company but quickly switched to a company that we could bundle more things together and get a better price.

7 years ago

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Don Boren American Fork, UT

The connection in my house was spotty. I had to have signal boosters to get coverage in all the bedrooms.

7 years ago

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Tara Marx Brighton, CO

We have had Centurylink for years for our internet provider and we find it very reliable.

7 years ago

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Virginia Rosenthal Pleasant Grove, UT

The internet speed is so slow. I am not impressed by their customer service who don’t seem concerned when there was interruptions in service.

7 years ago

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Gordon Gibb Pleasant Grove, UT

Three years ago the speed did not get above 3 mps in our residential area. We paid for more speed but it wasn't available. Service was dependable.

7 years ago

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Brooke Herbon Kaysville, UT

Century link is okay, I’ve had it for a few years now and the internet is often splotchy but for the most part good overall service.

7 years ago

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Dale L Farmer Littleton, CO

I had trouble getting the service I wanted. They seemed to be a big conglomerate that didn't really care for me or my business.

7 years ago

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Rob Whipple Mesa, AZ

Not bad. Good customer service. They are a little slower than other providers. But decent for what you are paying.

7 years ago

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Pasimata West Jordan, UT

Great company. Great price. We’ve had them for 2 years and the speed is awesome.

7 years ago

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club 801 Lehi, UT

We used century link for about a year. Internet went down often and it was really slow. It is cheaper than other companies but the service is subpar.

7 years ago

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Sophie American Fork, UT

Century Link is spotty sometimes but overall provides good, fast internet to me.

7 years ago

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Cody mills Lehi, UT

Century link has been a very reliable provider with minimal problems with connectivity and speed as well as price.

7 years ago

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Mitch Krull Pleasant Grove, UT

Used to have these guys. Good customer service and good quality product. Good value.

7 years ago

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king Queen Creek, AZ

ive had them for 5 plus yrs. ive locked in my plan for the next 3yrs so far so good. customer service could use some help

8 years ago Edited September 14, 2021

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Joanna Hester Gilbert, AZ

We had Century Link for years. Service was reliable, customer service was great, but the internet speed wasn't fast enough for what we needed.

8 years ago

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Schon Smithfield, UT

Very dissatisfied with this service. Cheaper than others but worse service. Customer service was terrible as well. I had many bad experiences. We changed and will never go back.

8 years ago

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AlisaD Salt Lake City, UT

Best service in our area. Fast and reliable.

4 years ago

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Victoria Johnson Hinesville, GA

great company and never had problems with them. Good customer service also.

6 years ago

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Crystal G Lamb Harveysburg, OH

We think that it is Good service and good connection

6 years ago

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Cindy Chesaning, MI

The rate is high. I pay for 4g but my router shows 2.5. It isnt very fast actually slow to load.

6 years ago

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Rev. Wallace Shea Ankeny, IA

Terrible - They are totally disjointed and one department does not know what the other is doing. BIG at wasting our time.

6 years ago

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Johnny Simpson Jacksonville, AR

Very good service and a very good price compared to others

6 years ago

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Bob Jacobson Patagonia, AZ

Way too expensive, way too inadequate services. What do you expect from a virtually unregulated monopoly blessed with billion-dollar FCC handouts?

6 years ago

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Henrique V

Very mediocre at best!!! The service and speed were horrendous and it took them a long time to respond to any service requests

6 years ago

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George Fortner

sometimes intnet dies and is sometimes slow. sometimes the web site does not come up.

6 years ago