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SmileDirectClub

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6.6

Overall Score

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Chris Phoenix, AZ

Felt it was accurate. Smile direct made my teeth straight

6 years ago

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Reply from SmileDirectClub

Chris, we love seeing this!

Aug. 3rd, 2020

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star star star star star

Daniel Werner Brunswick, OH

Very nice and friendly people who care about you

6 years ago

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Reply from SmileDirectClub

Daniel, we're thrilled to see your kind review!

Aug. 3rd, 2020

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danny guilliot Lafayette, LA

Ease in use, as the inserts fit properly and are easy to install and remove.

6 years ago

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Reply from SmileDirectClub

Danny, thanks for taking the time to share some kind words!

Aug. 3rd, 2020

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star star star star star

Dawn Ottawa, OH

Easy to do, noticeable results, friendly service

6 years ago

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Reply from SmileDirectClub

Dawn, thank you for your kind words and this wonderful review!

Aug. 3rd, 2020

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star star star star star

Despres Houston, TX

Very efficient, quick in their answer and reactive

6 years ago

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Reply from SmileDirectClub

Thank you so much for the positive review!

Aug. 3rd, 2020

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Gabrielle Rockville, MD

They worked! But would've been nice to have more interaction from the dentist.

6 years ago

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Reply from SmileDirectClub

We appreciate you taking the time to leave us this feedback, Gabrielle!

Aug. 3rd, 2020

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star star star star star

Gala Tampa, FL

My teeth are almost straight on the last 6 weeks.

6 years ago

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Reply from SmileDirectClub

Gala, thanks for taking the time to share some kind words!

Aug. 3rd, 2020

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star star star star star

DeWayne

Ez to use and worked very well and economical

6 years ago

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Reply from SmileDirectClub

DeWayne, we're delighted to read your review! Thank you so much for sharing.

Jul. 28th, 2020

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star star star star star

Alissa Perez

Super easy, convenient, and inexpensive.

6 years ago

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Reply from SmileDirectClub

Alissa, we really appreciate your feedback!  

Jul. 28th, 2020

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star star star star star

Jasmine Sierra

Very easy to wear and it only took 4 months.

6 years ago

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Reply from SmileDirectClub

Jasmine, we're delighted to see this!   

Jul. 28th, 2020

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star star star star star

June Hurt

Easy process. Worked wonders on my teeth!

6 years ago

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Reply from SmileDirectClub

June, your wonderful feedback and rating mean a lot to us.

Jul. 28th, 2020

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star star star star star

Petra Podmore

Very streamlined and pleasant experience

6 years ago

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Reply from SmileDirectClub

Petra, we really appreciate your positive review and rating.

Jul. 28th, 2020

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star star star star star

Alexandra

They are very responsive and helpful, price is good too.

6 years ago

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Reply from SmileDirectClub

Alexandra, we appreciate your positive words! We're honoured.   

Jul. 28th, 2020

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star star star star star

Elli Spieth

It did what it said it would, it was also easy.

6 years ago

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Reply from SmileDirectClub

Elli, we're so happy to see this review. Thank you so much!  

Jul. 28th, 2020

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Angie

The liner's sharp edges cut my gums and cheeks. My front teeth still need straightening.

6 years ago

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Reply from SmileDirectClub

Hello Angie, thank you for leaving us this feedback. We are concerned to hear that your aligners are causing you discomfort and cutting your gums. We are also sorry to hear that you are not 100% satisfied with your end results. I would like to learn more about your experience and assist further. Please reach out to me directly at reviews@smiledirectclub.com. Best, Fiona

Jul. 25th, 2020

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star star star star star

Danielle Davis

Fast service,initial visit was friendly.

6 years ago

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Reply from SmileDirectClub

Danielle. this means the world to us! Thank you for taking the time to leave us this review.

Jul. 28th, 2020

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star star star star star

Amber Bramson

Great product, great results, good customer service

6 years ago

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Reply from SmileDirectClub

Amber, we are grinning from ear to ear. Thank you for the support.

Jul. 28th, 2020

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star star star star star

Pat Kennedy

Very easy to use and the results are great.

6 years ago

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Reply from SmileDirectClub

Pat, thank you for taking the time to share a review! We truly appreciate the support. 

Jul. 28th, 2020

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star star star star star

Elsa

My teeth straightened at a low price compared to braces

6 years ago

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Reply from SmileDirectClub

Elsa, we love providing a cost-effective option for our customers.

Jul. 28th, 2020

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star star star star star

Joene

Great customer service, very professional

6 years ago

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Reply from SmileDirectClub

Joene, we really appreciate your feedback!  

Jul. 28th, 2020

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star star star star star

Sam Brown

simple process and customer service very helpful

6 years ago

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Reply from SmileDirectClub

Hello Sam, we're delighted to read your review!  

Jul. 21st, 2020

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Maya Peter

Very independently able to work with this program

6 years ago

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Reply from SmileDirectClub

Hello Maya, we appreciate you taking the time to leave us this feedback.

Jul. 21st, 2020

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Brian Hoffek

I didn’t feel my bottom teeth straightened like they should have.

6 years ago

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Reply from SmileDirectClub

Hello Brian, thank you for taking the time to leave us with this feedback. I am sorry to hear that you are not fully satisfied with your smile yet. We absolutely want to get you the smile you deserve. In order for us to best assist, please reach out to me directly at reviews@smiledirectclub.com. Best, Fiona

Jul. 21st, 2020

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Elizabeth Trester

They were very informative and it worked

6 years ago

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Reply from SmileDirectClub

Elizabeth, this makes us smile! Thank you for taking the time to leave us this feedback.

Jul. 22nd, 2020

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Tracy Buehneman

So convenient when you work a full time job.

6 years ago

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Reply from SmileDirectClub

Tracy, we love providing a convenient option for our customers. Thanks for taking the time to leave us a review.

Jul. 22nd, 2020

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Ildiko Mizak

5 months an My smile is beautiful. Thank you so much

6 years ago

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Reply from SmileDirectClub

Ildiko, we're so happy to see this review. Thank you so much!  

Jul. 22nd, 2020

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Beth

Ease of use, quality, and good value / low cost.

6 years ago

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Reply from SmileDirectClub

Beth, we really appreciate your positive review!  

Jul. 22nd, 2020

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Ivan silva

Self sufficient very friendly and on point

6 years ago

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Reply from SmileDirectClub

Ivan, we really appreciate your positive review!  

Jul. 22nd, 2020

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star star star star star

Faaluaina Pajela (G'VAHNEE MOM)

Cause it really work n now my son can smile

6 years ago

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Reply from SmileDirectClub

Faaluaina , we're so happy you to hear that your son loves his smile. Thanks for leaving us this feedback.

Jul. 22nd, 2020

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Sherry Moon

Trying to get to use to retainer. Hurts when I put it in at night.

6 years ago

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Reply from SmileDirectClub

Sherry, thank you for the feedback. I am sorry to hear that the retainer is causing you discomfort. We absolutely want to make sure that they fit properly, and are comfortable for you. In order for us to best assist, please reach out to me directly at reviews@smiledirectclub.com. Best, Fiona

Jul. 22nd, 2020

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Abril

It’s a good system but the results were not 100% what I expected

6 years ago

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Reply from SmileDirectClub

Abril, thank you for taking the time to leave us this review. I am sorry to hear that you are not fully satisfied with your smile yet. We absolutely want to get you the smile you deserve. In order for us to best assist, please reach out to me directly at reviews@smiledirectclub.com. Best, Fiona

Jul. 22nd, 2020

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star star star star star

Alejandro De La Portilla

Amazing experience and high quality of service.

6 years ago

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Reply from SmileDirectClub

Alejandro, we are thrilled about this feedback. Reviews like this give us motivation and help us ensure we provide high-quality care.  

Jul. 22nd, 2020

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star star star star star

Jo Ann Peters

Great Price, Great Customer Service, AMAZING RESULTS!

6 years ago

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Reply from SmileDirectClub

Jo Ann, this rating means the world to us. Thank you for taking the time to leave a review!

Jul. 22nd, 2020

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star star star star star

Kelly Haldeman

Because I got the exact results I was looking for!!!

6 years ago

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Reply from SmileDirectClub

Kelly, this is exactly what we're here for. Thanks for leaving us a review!

Jul. 22nd, 2020

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Teri

Easy to communicate with and very friendly

6 years ago

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Reply from SmileDirectClub

Teri, this makes us smile. Thank you for the feedback!

Jul. 22nd, 2020

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star star star star star

Ariana Mercado

It was an effective and worth it experience

6 years ago

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Reply from SmileDirectClub

Ariana, we're delighted to read your review!  

Jul. 22nd, 2020

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star star star star star

Biaggio

Great experience and excellent customer service

6 years ago

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Reply from SmileDirectClub

Biaggio, this is what we like to see! Thank you for the feedback.

Jul. 22nd, 2020

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Norma

Overall good experience - some times the aligners would crack.

6 years ago

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Reply from SmileDirectClub

Norma, thank you so much for the feedback! We are sorry to hear that some of your aligners cracked. We strive to ensure that we give our customers the smile they deserve. In order for us to best assist, please reach out to me directly at reviews@smiledirectclub.com. Best, Fiona

Jul. 22nd, 2020

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Gabrielle Hannah

I wish more products were offered at a discount or included with my package.

6 years ago

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Reply from SmileDirectClub

Gabrielle, thank you for the feedback. We love providing a cost-effective option for our customers.

Jul. 22nd, 2020

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star star star star star

Erica Minniti

customer service is wonderful! Love this company

6 years ago

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Reply from SmileDirectClub

Erica, we're delighted to see this! 

Jul. 22nd, 2020

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KD

They were easy to use and fixed my smile quickly

6 years ago

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Reply from SmileDirectClub

KD, thank you for the wonderful feedback and rating. This means a lot to us.

Jul. 22nd, 2020

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star star star star star

Shannon Nell

Very easy to follow! Very fast! Great customer service!

6 years ago

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Reply from SmileDirectClub

Shannon, we really appreciate your feedback! 

Jul. 22nd, 2020

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star star star star star

Ashley

Great product for a great price. Thank you!!

6 years ago

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Reply from SmileDirectClub

Ashley, we're delighted to see this! 

Jul. 22nd, 2020

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star star star star star

Charles DeCarlo

Good price, great support and fantastic results.

6 years ago

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Reply from SmileDirectClub

Charles, thanks a million for the positive feedback!

Jul. 22nd, 2020

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Betty smith

Loved the process but ended up with gum separation from 2 teeth.

6 years ago

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Reply from SmileDirectClub

Hello Betty, thank you for your feedback. We appreciate your 4 star review. However, we are concerned to hear about this experience with your gums. In order for us to further assist, please reach out directly at reviews@smiledirectclub.com. Best, Fiona

Jul. 21st, 2020

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Kim

Easy and convenient and a fraction of the cost

6 years ago

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Reply from SmileDirectClub

Hello Kim, we love providing a cost-effective option for our customers.

Jul. 21st, 2020

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star star star star star

Kristin

Super easy process and they delivered what they promised!

6 years ago

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Reply from SmileDirectClub

Hello Kristin, thank you for taking the time to share a review! We truly appreciate the support. 

Jul. 21st, 2020

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star star star star star

Luis revi

You don’t have to go to a dentist office

6 years ago

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Reply from SmileDirectClub

Hello Luis, we love providing a convenient option for our customers. Thank you for your feedback.

Jul. 21st, 2020

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Shelly

a month after my date for my smile and I'm still wearing them because they have not fully moved yet

6 years ago

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Reply from SmileDirectClub

Hello Shelly, thank you for taking the time to leave us with this feedback. I am sorry to hear that you are not fully satisfied with your smile yet. We absolutely want to get you the smile you deserve. In order for us to best assist, please reach out to me directly at reviews@smiledirectclub.com. Best, Fiona

Jul. 21st, 2020

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star star star star star

Lorei

So easy, affordable, private, and great results

6 years ago

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Reply from SmileDirectClub

Hello Lorei, we're delighted to see this!  

Jul. 21st, 2020