Name: SmileDirectClub
Rating: 4.2

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Verified Customer

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Chris Laguna Niguel, CA

it's only been a week, and we can already see the difference.

5 years ago

Reply from SmileDirectClub

Hello Chris, thank you; we appreciate your feedback!

Jan. 15th, 2021

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Verified Customer

star star star star star

Patricia I. Ojeda Seattle, WA

Clear straightforward process and pricing.

5 years ago

Reply from SmileDirectClub

Patricia, we're delighted to see this!

Jan. 13th, 2021

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Verified Customer

star star star star star

Sonia

Great customer service. Great prices and incentives

5 years ago

Reply from SmileDirectClub

Sonia, we love seeing this!

Jan. 13th, 2021

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Verified Customer

star star star star star

Olga Semenova

I saw my results in less than 2 weeks! Incredible!

5 years ago

Reply from SmileDirectClub

Olga, we're delighted to read your review!

Jan. 12th, 2021

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Verified Customer

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Blanca Padilla

The experience was grateful and to helpful

5 years ago Edited September 14, 2021

Reply from SmileDirectClub

We are grinning from ear to ear. Thank you for the support, Blanca. We are always here for you!

Jan. 12th, 2021

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Verified Customer

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justina corporan Valley Stream, NY

they did not assist me. gave me false information and didnt even contact me I have to call them numerous times to get answers

5 years ago

Reply from SmileDirectClub

Hello Justin, thank you for leaving us a review. We want to make sure we address any concerns and questions that customers have about treatment. Please reach out to me with an email at reviews@smiledirectclub.com. Kindest Regards, Toni

Jan. 12th, 2021

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Verified Customer

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Suzanne Riddleberger Germantown, MD

Easy and affordable. Great customer service

5 years ago

Reply from SmileDirectClub

Suzanne, we really appreciate your feedback!

Jan. 12th, 2021

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Verified Customer

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Deaira Windsor Mill, MD

Quick service. Awesome staff at Towson location

5 years ago

Reply from SmileDirectClub

Deaira, thank you so much for taking the time to share! We truly appreciate seeing this on our page.

Jan. 12th, 2021

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Verified Customer

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Rachelle Brown Roanoke, VA

Easy convenient affordable would recommend

5 years ago

Reply from SmileDirectClub

This is what we like to see! Thank you, Rachelle.

Jan. 12th, 2021

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Verified Customer

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Ghea Pompano Beach, FL

Super Easy but I also wish there were more info with pain remedy

5 years ago

Reply from SmileDirectClub

Ghea, thank you so much for sharing.

Jan. 12th, 2021

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Verified Customer

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John G Boca Raton, FL

Ease, convenience, cost and customer service excellent.

5 years ago

Reply from SmileDirectClub

John, thank you so much for the positive review!

Jan. 12th, 2021

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Verified Customer

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Rose Williams Odessa, FL

Very nice experience. Well worth my time and money.

5 years ago

Reply from SmileDirectClub

Hello Rose, thank you; we appreciate your feedback!

Jan. 12th, 2021

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Verified Customer

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Tammie Pickett Harrison, TN

Very friendly, helpful and easy to contact and get results

5 years ago

Reply from SmileDirectClub

Thanks a million, Tammie!

Jan. 12th, 2021

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Verified Customer

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Suarez-Ponce Des Plaines, IL

Subject matter experts are on the premises

5 years ago

Reply from SmileDirectClub

Happy to hear this, Suarez!

Jan. 12th, 2021

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Verified Customer

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Terri Finch

They've been grate. Good info comes in a regular basis

5 years ago Edited September 14, 2021

Reply from SmileDirectClub

Thank you so much for sharing, Terri! This means the world to us.

Jan. 12th, 2021

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Verified Customer

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toni ramirez Chicago, IL

I felt very safe and customer service was excellent

5 years ago

Reply from SmileDirectClub

Toni, thank you so much for taking the time to share! We truly appreciate seeing this on our page.

Jan. 15th, 2021

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Verified Customer

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Molly Falcone

Easy to use, painless, fairly priced and quick!

5 years ago

Reply from SmileDirectClub

Happy to hear it! We love providing a cost-effective option for our customers. Thanks, Molly.

Nov. 10th, 2020

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Verified Customer

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kiran vala

Ease of use and doing at the comfort of home

5 years ago

Reply from SmileDirectClub

We truly appreciate it, Kiran!

Nov. 3rd, 2020

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Verified Customer

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Mike

Product delivered on its objective; service generally good

5 years ago

Reply from SmileDirectClub

Mike, thank you for sharing!

Nov. 3rd, 2020

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Verified Customer

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Irene

Super easy and felt them working the first week.

5 years ago

Reply from SmileDirectClub

This is what we like to hear. Thank you so much, Irene!

Nov. 3rd, 2020

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Verified Customer

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Catherine

Easy to use and follow program. My experience was quick and flew by.

5 years ago

Reply from SmileDirectClub

We appreciate your review, Catherine!

Nov. 3rd, 2020

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Verified Customer

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Todd Hall

Quick and went exactly how the chart showed

5 years ago

Reply from SmileDirectClub

Thank you so much for sharing, Todd! This means the world to us.

Nov. 3rd, 2020

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Verified Customer

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Toneshia

Great experience. Simple and easy. Get results.

5 years ago

Reply from SmileDirectClub

Toneshia, thanks a million!

Nov. 3rd, 2020

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Verified Customer

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Samantha Gullett

Quick and efficient results. Happy customer.

5 years ago

Reply from SmileDirectClub

We truly appreciate you taking the time to share, Samantha!

Nov. 3rd, 2020

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Verified Customer

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Frantz Felix

The aligners really work in a short period of time

5 years ago

Reply from SmileDirectClub

Frantz, thank you so much for the support!

Nov. 3rd, 2020

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Verified Customer

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Blake morris

The experience is great an my smile is. Beautiful

5 years ago

Reply from SmileDirectClub

Blake, we're delighted to see this!

Nov. 3rd, 2020

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Verified Customer

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Journey

Extremely helpful staff and very convenient

6 years ago

Reply from SmileDirectClub

We love providing a convenient option for our customers. Thanks for taking the time to leave us a review, Journey.

Oct. 27th, 2020

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Verified Customer

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Lacey Jane Rynearson

Because they help you reach your smile goals

6 years ago

Reply from SmileDirectClub

We are grinning from ear to ear. Thank you for the support, Lacey.

Oct. 27th, 2020

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Verified Customer

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Hannah Baker

Fast easy and cool to see your smile transform

6 years ago

Reply from SmileDirectClub

We are loving your enthusiasm, Hannah! This means the world to us – thank you so much.

Oct. 27th, 2020

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Verified Customer

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Lashonda Gould

They get your smile to where your amazingly satisfied.

6 years ago

Reply from SmileDirectClub

We are grinning from ear to ear. Thank you for the support, Lashonda. We are always here for you!

Oct. 26th, 2020

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Verified Customer

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Lisa Fellencer

Just started a month ago. No problems. Fast shipping

6 years ago

Reply from SmileDirectClub

Happy to hear it! Thanks for sharing Lisa.

Oct. 26th, 2020

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Verified Customer

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Jennifer

The process has been very well explained

6 years ago

Reply from SmileDirectClub

Jennifer, we love seeing this!

Oct. 26th, 2020

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Verified Customer

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The Very Rev. John Thomas Sheehan

My experience with my invisible braces is 100% as promised.

6 years ago

Reply from SmileDirectClub

John, we really appreciate your feedback!

Oct. 27th, 2020

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Verified Customer

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Susan Hajek

Superior product and superior customer service

6 years ago

Reply from SmileDirectClub

Susan, thank you for the high star rating!

Oct. 27th, 2020

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Verified Customer

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Tyla G

It's moving my teeth fast. They provide all items needed.

6 years ago

Reply from SmileDirectClub

Tyla, reviews like this give us motivation and help us ensure we provide high-quality care.

Oct. 27th, 2020

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Verified Customer

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Gail Prochnow

It was an easy and quick way to straighten my teeth!

6 years ago

Reply from SmileDirectClub

Gail, we're thrilled to see your kind review!

Oct. 27th, 2020

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Verified Customer

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Stephanie Williams

Very attentive and excellent customer service

6 years ago

Reply from SmileDirectClub

Happy to hear this, Stephanie!

Oct. 27th, 2020

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Verified Customer

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Jessica Huizar

Excellent customer service and accessibility

6 years ago

Reply from SmileDirectClub

Jessica, we love seeing this!

Oct. 27th, 2020

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Verified Customer

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Eva Krupcakova

my braces give me a beautiful smile thank you I'm happy

6 years ago

Reply from SmileDirectClub

Eva, thank you so much for sharing.

Oct. 20th, 2020

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Verified Customer

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Aimee

It's a lot cheaper and less painful than braces

6 years ago

Reply from SmileDirectClub

Aimee, we really appreciate your feedback!

Oct. 20th, 2020

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Verified Customer

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sandy

everyuthing is good except the financial seems too loose. need to be more informative.

6 years ago

Reply from SmileDirectClub

Hello Sandy, thanks for taking the time to leave this review. We apologize for the lack of communication when it comes to our billing. We really value this feedback. I would like to learn more about your experience. Please reach out to me directly at reviews@smiledirectclub.com. Best, Toni

Oct. 19th, 2020

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Verified Customer

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Chelle

Great product! Great Service! Real Results Fast!

6 years ago

Reply from SmileDirectClub

Chelle, we really appreciate your feedback!

Oct. 20th, 2020

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Verified Customer

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Dmitry

Fantastic customer care, excellent results and low price

6 years ago

Reply from SmileDirectClub

Dmitry, we really appreciate your positive review!

Oct. 20th, 2020

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Verified Customer

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Julia Hunter

all good service, product is great, still waiting on help with the insurance

6 years ago

Reply from SmileDirectClub

Hi, Julia. It's always our goal to provide helpful and effective service to all our customers. Please give us a call, and we'd be happy to assist further.

Oct. 20th, 2020

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Verified Customer

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Antoinette Miles

It's affordable easy to use and convenient

6 years ago

Reply from SmileDirectClub

We love providing a convenient option for our customers. Thanks for sharing, Antoinette.

Oct. 20th, 2020

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Verified Customer

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Adrian Balvanera

very good customer service in my experience

6 years ago

Reply from SmileDirectClub

Thanks a million, Adrian!

Oct. 20th, 2020

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Verified Customer

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Cynthia Moore

They have been very helpful with all my questions

6 years ago

Reply from SmileDirectClub

Happy to hear this, Cynthia!

Oct. 20th, 2020

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Verified Customer

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melody murchison

Great prices for teeth straightening and free whitening

6 years ago

Reply from SmileDirectClub

Happy to hear it! We love providing a cost-effective option for our customers. Thanks, Melody.

Oct. 20th, 2020

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Verified Customer

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Lisa Kaauwai

I love the price and how you don't have to leave your home

6 years ago

Reply from SmileDirectClub

We love providing a convenient option for our customers. Thanks for taking the time to leave us a review, Lisa.

Oct. 20th, 2020

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Verified Customer

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Steve

Very professional and answered all my questions

6 years ago

Reply from SmileDirectClub

Hello Steve, thank you; we appreciate your feedback!

Oct. 20th, 2020