Name: byte
Rating: 4.5

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Verified Customer

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Kelly Glaser Cleveland, OH

The directions on how to use the products were thorough and the products are great quality.

5 years ago

Reply from byte

We are happy you think so too! Thank you for the great review, Kelly:)

Oct. 27th, 2021

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Leah Henley Seattle, WA

Awesome, teeth are looking GREAT. Byte is easy and convenient. Best if all ..it is working!!

5 years ago

Reply from byte

This is so exciting! We are thrilled to hear that you are already noticing a difference. We are here for you through it all, so any time you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte!

Nov. 2nd, 2021

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Jake Maggs

It works. It's as simple as that. It's convenient & more affordable than conventional methods.

5 years ago

Reply from byte

Who says straightening your teeth can't be convenient? To those people, we just have one thing to say. Byteme.

Nov. 2nd, 2021

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Melissa Gershman

This company exceeded my expectations. My smile is perfect. Customer service is great

5 years ago Edited December 7, 2021

Reply from byte

Thank you! We work hard to make sure every customer feels supported the whole way through:)

Nov. 2nd, 2021

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Onyinye Aladiume Anaheim, CA

I've seen the way my teeth have changed and I'm on week 8 currently. It's awesome

5 years ago

Reply from byte

This is so great to hear! If any questions arise, we've got your back - send us an email at support@byteme.com :)

Nov. 2nd, 2021

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Katie Byron Center, MI

Not sure if I'm happy with my teeth. But they ask you if your satisfied before you are living with out aligners. It's very sceamy.

5 years ago

Reply from byte

Thank you for your feedback, Katie. Our goal is to give our customers a smile they love. Because of this, we want to make sure each concern is addressed to ensure we have done all we can to achieve this. We are proud to offer our Aligner Guarantee, where if a customer has reached the end of treatment and is not happy with the results our team can re-evaluate those results. If approved, we will provide additional treatment at no extra cost to get to the results we promised. Our Aligner Guarantee is contingent on having followed all of the treatment guidelines. Our team is always happy to check a customer's current progress. To have our team evaluate any current progress you can reach them at support@byteme.com or give us a call at 877-298-3669.

Oct. 15th, 2021

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Kathleen Marie Butler Euless, TX

Everything is going ok. I'm nervous that no one from Byte checks actual progress of teeth along the way

5 years ago

Reply from byte

Hi there, thank you for your review! Once treatment has started, our team sends out check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. For any questions or concerns regarding this, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Oct. 14th, 2021

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Katheryn Argento Mission Viejo, CA

so convenient and quick as it is only 1 set a week, where the others is every 2 weeks.

5 years ago

Reply from byte

Fantastic to hear you're having a great experience, Katheryn :) We can't wait to get you to that last step.

Nov. 2nd, 2021

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Kresenda Opiela Lytle, TX

I love how my teeth are changing. I can see already a difference and feel better about my smile.

5 years ago

Reply from byte

This is incredible! We are so excited for the progress you have already made. We are here for you throughout your whole journey, so reach out to support@byteme.com any time you have questions:)

Oct. 13th, 2021

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Liza Boston, MA

I have been using byte for about a month and a half and I can already see a difference.

5 years ago

Reply from byte

This is amazing! Let's keep this positive experience going ;)

Oct. 12th, 2021

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Verified Customer

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Lindsay Mustard Sherborn, MA

So far I am seeing progress towards my desired goal, wish insurance coverage was more transparent

5 years ago

Reply from byte

Thank you for your review! Don't hesitate to reach out with any questions:)

Oct. 12th, 2021

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Verified Customer

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Samantha Holtti Sheridan, OR

My teeth are already straightening after 9 weeks. It's amazing how quickly this is.

5 years ago

Reply from byte

Amazing! Let's get you that smile you deserve;)

Oct. 21st, 2021

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Skylar Clarksville, TN

Lack of professional oversight, but great customer service and convenient payment options and easy to use.

5 years ago

Reply from byte

Hi Skylar, thank you for your review. We would love to address any concerns you may have - give us a call at 877-298-3669!

Oct. 12th, 2021

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Verified Customer

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Suzanne New York, NY

The straightening process itself was easy, fast, and affordable. The results are miraculous.

5 years ago

Reply from byte

Woohoo! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.

Oct. 21st, 2021

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Verified Customer

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Vanessa Valizan Hesperia, CA

The whole process was very easy the aligners fit well and the aligner cleaner works great!

5 years ago

Reply from byte

The BrightByte is a game-changer! Thanks for the review:)

Oct. 21st, 2021

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Wadiha Chaibub Fort Myers, FL

Everything is going good so far with my aligned but I wish they'd check up on me so I can know everything is okay

5 years ago

Reply from byte

Hi there, thank you for your review! Once treatment has started, our team sends out check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. For any questions or concerns regarding this, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Oct. 12th, 2021

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Verified Customer

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Zek Mosley Spur, TX

I rate byte 5 stars because the process is simple, quick, and the customer service is excellent.

5 years ago

Reply from byte

Fantastic to hear about your great experience, Zek :) Thank you!

Oct. 21st, 2021

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Destiny Foreman Cincinnati, OH

Because they are working! I noticed change so quickly and I'm starting to love my smile ahain

5 years ago

Reply from byte

That's what Byte is all about! Thank you for sharing :D

Oct. 26th, 2021

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Lauren Dugan Gooding, ID

Not only convienant and affordable but my teeth are already showing changes one month in.

5 years ago

Reply from byte

Yay! Thank you for sharing this, Lauren. We are so excited for you!

Oct. 26th, 2021

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Hillary Harmon Milo, ME

Incredible! Costumer service is responsive and polite and the results are amazing

5 years ago

Reply from byte

Thank you! We work hard to make sure every customer feels supported the whole way through:)

Nov. 2nd, 2021

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Jake Smith Hartford, CT

Easy to get in contact with if theres any problems and they do what thsy say they will do.

5 years ago

Reply from byte

You got us smiling from ear to ear, thank you so much for you feedback!

Nov. 2nd, 2021

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Justin Monticello, IN

Very convenient product and Great customer service. They really care about helping you.

5 years ago

Reply from byte

Our Customer Care team does just that - we CARE! We are so happy you chose Byte and we can't wait to get you to that final result!

Oct. 27th, 2021

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Karly Angelice Whittier, CA

They are easy to use, they aren't like braces with wire they are completely clear which I love

5 years ago

Reply from byte

Thank you so much for your review, Karly!

Oct. 27th, 2021

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Erin Westminster, MD

Easy to do at home, cheaper than braces, doesn't take a long time to start working

5 years ago

Reply from byte

Who says straightening your teeth can't be convenient? To those people, we just have one thing to say. Byteme. ;)

Oct. 26th, 2021

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Melissa N Mingus Des Moines, IA

They're very effective and are helping improve my confidence. Very easy to use as well!

5 years ago

Reply from byte

We are thrilled to hear that you are feeling more confident! This is why we do what we do:)

Oct. 27th, 2021

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Anissa M Jones Fontana, CA

I've only been using the going on 8 weeks and I already see a difference in my smile!

5 years ago

Reply from byte

Fantastic to hear you're having a great experience, Anissa :) We can't wait to get you to that last step.

Oct. 13th, 2021

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Aracely El Paso, TX

They don't follow up. Make no contact as far as how one is going with the treatment plan. They don't tell me how I am doing.

5 years ago

Reply from byte

Hi Aracely, thank you for your feedback. We can understand your concern. We know the importance of having the support needed throughout treatment. We send out check-in emails about every 2 weeks. If you are not receiving those we would want to look into this right away. Please send us an email at support@byteme.com or give us a call at 877-298-3669.

Oct. 12th, 2021

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Bradley McMahon Torrance, CA

Ease of use, and convenience of doing it all from home. Love that there's a night-time only option.

5 years ago

Reply from byte

We are proud to offer a more convenient way to straighten your teeth. We are glad you found a plan that was right for you! Thank you for your review:)

Oct. 13th, 2021

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QUINCY D MARTIN Baker City, OR

It's working great! I have had a defect in one aligner so far that thankfully didn't cause any big problems.

5 years ago

Reply from byte

Hi there. We are happy to hear things are going well in your Byte experience. Please do not hesitate to give us a call or shoot us an email if you have any questions. Our team is standing by to support :)

Oct. 19th, 2021

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Rashawna Jarvis New York, NY

there's always someone available if you need help and the treatment is affordable and efficient

5 years ago

Reply from byte

That's what Byte is all about! Thank you for sharing :D

Oct. 21st, 2021

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Sherry Stout Quitman, TX

Professional, knowledgeable, and easy. Just follow your schedule week byte week ‚ò∫Ô∏è

5 years ago

Reply from byte

We see what you did there ;) Thank you for the great review!

Oct. 21st, 2021

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Suzanne Edwards

Great communication prior to starting treatment which has gone really well so far

5 years ago

Reply from byte

We are here for each customer every step of the way. If you have any questions, reach out to us at support@byteme.com

Oct. 21st, 2021

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shaundra inez terry Riverdale, IL

my teeth are closing just the way the explained to me , im so happy im getting great results.

5 years ago

Reply from byte

We are so excited for you!

Oct. 18th, 2021

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Ann Travison Albany, NY

Byte works! The proof is visible! The customer service is great, the results speak for themselves

5 years ago

Reply from byte

Getting each customer the smile they deserve! Thank you Ann!

Oct. 21st, 2021

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Emily Yates Brooklyn, NY

Great customer service, everything is easy to use and they're very responsive to questions and concerns

5 years ago

Reply from byte

Thank you so much for your review, Emily!

Oct. 12th, 2021

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Sheila Panno Topeka, KS

Not bad customer service but it is slow to get answers but I am disappointed in my progress and the time frame we thought I'd be completed.

5 years ago

Reply from byte

We hear your frustrations. Due to a higher volume, our response time has been less than ideal. Rest assured, our team is working extra to help each and every customer as soon as possible. For immediate assistance, you can reach our team at 877-298-3669. Every person's anatomy is different, and sometimes teeth are a bit more stubborn than we anticipated. Because of this, we may have to adjust our approach. With our Aligner guarantee, you are covered for any additional treatment that may be needed to get the smile we promised. We stand by the results we promised and will do what we can to get you there. Thank you for your feedback, Sheila.

Oct. 13th, 2021

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lauren Glassboro, NJ

its very good but it is better for people who are familar with ortho work and who are proactive in their treatment

5 years ago

Reply from byte

Hi Lauren, thank you for your review. If you have any questions or concerns, we would be happy to help. Please send us an email at support@byteme.com or give us a call at 877-298-3669 :)

Oct. 12th, 2021

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Tiffany

They're growing too quickly to give the best customer service. I contacted them with an issue and it took them over a week to respond.

5 years ago

Reply from byte

We appreciate your feedback, Tiffany! We hear your frustrations. Due to a higher volume, our response time has been less than ideal. Rest assured, our team is working extra to help each and every customer as soon as possible. For immediate assistance, you can reach our team at 877-298-3669.

Oct. 13th, 2021

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RK Fort Lauderdale, FL

The Aligners have screwed up my teeth and even made a gap between my two front teeth. Also, Poor customer service. Takes a week to get an answer back when you contact them.

5 years ago

Reply from byte

We can understand your frustrations and we want to make sure that we can address these concerns ASAP. Please give us a call at 877-298-3669. We are standing by for support!

Oct. 13th, 2021

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Ron Hayes Troy, MI

Hard to get in touch with customer care. They changed my phone number and I wasn't getting any info or updates

5 years ago

Reply from byte

Hi Ron, you can reach us at 877-298-3669 Monday-Sunday during normal business hours MST. Let us know how we can help!

Oct. 12th, 2021

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Sarah Gray Bristol, RI

super easy because I can do it where ever, whenever and not worry about keeping up with appointments

5 years ago

Reply from byte

We are proud to offer a more convenient way to straighten your teeth! We are so glad to hear about your positive experience. Thank you for your review!

Oct. 12th, 2021

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Alexandria Mount Clemens, MI

easy to use and the hyperbyte helps relieve any pressure i have when changing aligners

5 years ago

Reply from byte

The HyperByte is a game changer! We appreciate your review:)

Oct. 12th, 2021

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Alex Dorcey Morse Bluff, NE

Was basically harassed when deciding whether or not to sign up and if I was financially able and then communication completely discontinued.

5 years ago

Reply from byte

We appreciate your feedback, Alex. It is never our intention to make anyone feel harassed when working with their Byte Advisor. We want to hear your feedback and address your concerns. Our team is standing by for support at support@byteme.com or give us a call at 877-298-3669.

Oct. 12th, 2021

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Ashley Blue Bell, PA

The start up process was easy, and there is a visible difference already after week 8

5 years ago

Reply from byte

This is so exciting! We can't wait to get you to that last step:)

Oct. 12th, 2021

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Andrea Dunlop Los Angeles, CA

I came just to get my front uppers straightened, but they talked me into also lowers (only $100!) but that messed up my whole treatment.

5 years ago

Reply from byte

Andrea, thank you for your feedback. We are sorry to hear this has been your experience. We want to hear your feedback, address your concern, and do what we can to help! Please give us a call at 877-298-3669. We are standing by for support!

Oct. 12th, 2021

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Albert Lee San Francisco, CA

Customer service is great, but slow turnaround. As a result, my 12-week Byte journey will probably be 24-weeks.

5 years ago

Reply from byte

Thank you for leaving this review! We are here for you if you ever have any questions. For immediate assistance, give us a call at 877-298-3669:)

Sep. 28th, 2021

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Eugene D. Jones I Elk Grove, CA

Giving 15 trays is not effective. I think requesting quarterly impressions would provide a better result. The cookie cutter approach is not effective.

5 years ago

Reply from byte

Hi Eugene, when a treatment is longer than 15 weeks, we send only the first 15 sets of aligners at a time to ensure everything is progressing as projected before sending out the rest. Our Customer Care team sends out check-in emails (which may get stuck in a spam or junk folder) every 2 weeks, and if there are any concerns that a customer's smile is not moving as planned, our team will discuss adjustments and provide the best next steps. If you have any questions, we are here for you! Send us an email at support@byteme.com :)

Oct. 20th, 2021

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AS

Poor customer service and communication and unhelpful when issues arise with product or customer satisfaction. Company doesn't care about the customer, only that they make a sale.

5 years ago

Reply from byte

Hi there, thank you for your feedback. We are here for you if you have any questions or concerns. We want to help! Send us an email at support@byteme.com or give us a call at 877-298-3669:)

Sep. 29th, 2021

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Belinda

The aligners have been great, there just hasn't been much contact outside of emails asking for a review.

5 years ago

Reply from byte

Hi, Belinda! Our team should be sending each customer check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. If you haven't been seeing those emails, let's check that out right away. Please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Sep. 29th, 2021

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Monica Bejarano Brownsville, TX

Not what I expected. The product did not do as advertised and caused teeth shifting in different way causing many issues

5 years ago

Reply from byte

Hi Monica. We are sorry to hear if you have not achieved the smile of your dreams just yet. Our team is dedicated to getting you results you are happy with. Please give our team a call at 877-298-3669 so we can look into this and see what we can do for you!

Oct. 12th, 2021