Name: byte
Rating: 4.5

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Heather Ireland ,

I am in the process of getting my aligners fitted and the customer support from Byte has been top notch. Not only would I recommend to a friend, I told my boyfriend he’s next to do this and will talk to anyone I can about my experience thus far. Phenomenal team!

6 years ago

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Maryan Farah Minneapolis, MN

The customer service is AMAZING!!! From the first day to this day, I have never been treated better! Every interaction is filled with positivity and gentleness! I love my Bytes! One of the best investment I have made this year! It’s affordable and give rapid yet best results! Three months in and I can’t stop smiling!!!

6 years ago

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Andrew Columbia, MD

Byte has been a pleasure to deal with since the beginning! They are very responsive and make you feel like they actually care! I was always able to get a quick and clear response and can not wait to see how my teeth turn out! Will definitely recommend to anyone looking into aligners in the future!!!

6 years ago

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Mandyluv_11@hotmail.com Omaha, NE

Exceptional, quick, and knowledgeable customer service has given me full confidence in this company and my Byte journey! My case manager is nothing short of amazing. I am definitely confident I made the right investment! My smile will prove it!!!!

6 years ago

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Zhe' Aqueen Petersburg, VA

To say Byte is amazing is an understatement! From the moment I inquired to my impressions to purchasing my aligners, everything has been smooth sailing. My personal advisor is always timely and friendly, so customer service is nothing they are short of. Highly recommended for an at home aligners system!

6 years ago

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Martha Greenbelt, MD

What I like best about this company is that ,they're true to their words.The treatment plan actually works at the appointed time given.They have a good customer service and their plan is less expensive than the traditional braces, and also less painful.I don't think I have anything that I dislike with this company.It was a good experience.

6 years ago

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Tee20 Charlotte, NC

I’m so glad I ran across Byte . I’m on week 7 and my smile is already brighten up a room. It feels amazing knowing my advisor is a click away. I can’t wait to see my teeth once this is all done, because so far Byte has exceeded my expectations😀

6 years ago

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Nikia Las Vegas, NV

So far the process has been great. The first thing I have to mention is the customer service. If I have any questions or concerns I called my representative and they took car of me in a professional and efficient manner. I definitely made the right decision!

6 years ago

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Alyssa Sigler Flat Rock, MI

What I like best about the company is the willingness of the team to help me get my perfect smile. Everyone has been very helpful and polite the whole time. I don’t have any dislikes so far everyone has done a great job making me feel comfortable and excited about my treatment plan.

6 years ago

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Brianna Westover Nashville, TN

Working with Byte has been so great! They have the best customer service who is quick to respond and so helpful! They are there to help guide you every step of the process! My aligners just shipped and I cannot wait to start the process! They even shipped earlier than originally said! So excited for this journeys

6 years ago

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kelsey martin Bayville, NJ

I am receiving my aligners soon and any questions I have had are answered in a timely manner. I am very excited for my treatment to begin, and I love that I get to wear my aligners at night as well. It is a great option for someone with a busy lifestyle.

6 years ago

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Hadasha DeLaRosa Newark, NJ

I had metal braces when I was younger so I was bummed when my smile shifted out of place but the byte treatment plan was so much more manageable than what I experienced in the past. I love my new smile!! I was also very pleased with the byte care team. They reached out on multiple occasions to make sure my treatment was going smoothly.

6 years ago Edited September 14, 2021

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Travis Truong Largo, FL

I’ve enjoyed this whole experience. Their process is smooth and they really are prompt to respond. Quarantine is a great time to better your smile. Byte underpromises and overdelivers, I thought it would take weeks for my aligners to be ready and it was here in a week. I have recommended them to multiple people so far.

6 years ago

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Diane Donner Summerville, SC

I am only on my third week using Byte. I can already see results and things are going faster than I had hoped. The system is affordable and much quicker than other aligners. I am recommending Byte aligners to everyone that I know that is considering this type of dental work.

6 years ago

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Casey G Cedar Grove, NJ

The best part about Byte was the customer service which was really important to me. Someone will reach out to you during each step to check in in and answer any questions you have. They were super friendly, knowledgeable, and easy to get in touch with. The process has been quick and easy and I’m glad I chose a Byte!

6 years ago

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Nakya Duff ,

My favorite thing about byte has been the customer service. Each representative I've communicated with has been diligent in making sure my experience is going well and are able to answer all of my questions promplty and in detail. Thanks byte!

6 years ago

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K Tran Miami, FL

Great customer service. They follow you the entire way to make sure they're are no problems. You speak to and email an actual person. I'm on week 5 and so far so good. It's really easy to use and I love that the cleaning solution whites your teeth too!

6 years ago Edited September 14, 2021

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Miranda Philadelphia, PA

I have yet to get my aligners but can say the process thus far has been very easy. My impression kit arrived fast and I was impressed at the timeline given for my treatment (8 weeks). Whenever I have questions I am sure to get a quick response. Good experience so far!

6 years ago

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Daniela Hernandez Los Angeles, CA

Staff is amazing! They reach out to you to answer any questions you might have. They go above & beyond to make this experience so worthwhile. The first step was easy & everything is explained thoroughly on the website & the booklet they send you. So far it's pretty great! I cant wait to recieve my alligners!!

6 years ago

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Marilyn B Lehi, UT

I have loved every step of this experience. The difference is obvious in 8 weeks! I can’t wait to be finished, but the time seems to be racing by. Painless and clear and easy. Customer service is great, but I have no significant problems or questions. Would absolutely recommend Byte!!

6 years ago

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Tanya Franke Milwaukee, WI

When my impression kit arrived, the mouth guards were too big to for my mouth. I emailed Byte and got an immediate response that they will send me smaller ones for free with express shipping. My teeth hurt the day after I put new aligners in but seeing how much straighter my teeth are in just 9 weeks make it worth it! I love the teeth whitener.

6 years ago Edited September 14, 2021

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Steph Decatur, GA

Courtney and everyone I spoke to were nice, they answered all my questions and helped me with financing! I'm so excited to get my teeth straightened at a great price. The molding process was fairly easy and the app was simple to use.

6 years ago

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Melanie Nikoloski Hollywood, FL

I love how friendly and down to earth the Byte team is. They truly help getting invisible aligners at home so much easier and faster! One of my favorite parts of Byte is how fast and awesome the treatment time is! Definitely would recommend to a friend!!

6 years ago

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Jordan Forney West Lafayette, IN

When I started, I was expecting a fair amount of discomfort wearing the aligners, but that is not the case. They are comfortable. Support staff check in frequently and are very helpful. I'm just over half way and cannot wait to see my new smile!

6 years ago

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J Burns Englewood, CO

As a busy mom I didn’t have time To go to Ortho office for treatment. Byte has transformed my smile in less than two months and I am so grateful for how easy it has been and the excellence in customer service - From ordering to help seeking insurance reimbursement. Thanks BYTE!

6 years ago Edited September 14, 2021

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Jeanine Koehler Lynnwood, WA

I decided after seeing ads for Byte to try the process and every step so far has been positive and smooth... the fit of my aligners has been very precise and comfortable.... customer service has been helpful and friendly and very professional.... I’m halfway through and extremely happy with my experience

6 years ago

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T THE LEO Decatur, GA

I am a new byte customer and I would like to say that they have taken care of me from the beginning. My aligners have arrived early than expected and I am truly excited to start my new journey to a straighter smile. If you are on the fence don’t be just go ahead and join.

6 years ago Edited September 14, 2021

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Elizabeth Martinez Seattle, WA

I don't really have anything negative I could say about Byte at this point. Their customer service has been awesome - when I have a question they've been quick to respond. Im making my way through a 22 week treatment plan and I can definitely see a difference in my teeth since starting. I'm looking forward to the end result!

6 years ago

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Traci Hall Cumming, GA

I love how everything is done for you. You never have to leave your home for appointments, easy payment plans and all you have to do is just put in your aligners and go! I would recommend Byte to anyone wanting to improve their smile!

6 years ago

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Chris Jones , TX

I am starting my 3rd week of wearing byte aligners.The first couple of days my teeth ached really bad but after that it was normal. When i put in new aligners each week I can feel my teeth getting positioned to its new position in my mouth but it doesn't hurt at all. I'm overall extremely satisfied with my experience, thank you!

6 years ago

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Tim Parkville, MD

Byte offers competitive cost when compared to similar companies and their customer service has been fantastic! The entire sign up and at home impression molding process has been smooth and easy and I already see a difference after only 4 weeks!

6 years ago

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Sasha Roberts Suwanee, GA

I love byte!! The whole process is so easy and they are available to help along every step of the way. Everything is so effortlessly easy and they explain all steps so easy. It’s as easy as 1-2-3! I would highly recommend to anyone looking for an at-home treatment!

6 years ago

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elizabeth cheaney Miami, FL

I think the whole process is easy! Getting started they send you everything you need and the presentation is so cute! I appreciate the little details of the kit. Overall my experience has been great! The super bite vibration is helpful by making it more comfortable. Everyone that has reached out is super nice!

6 years ago

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Suzanne Peace Dallas, TX

Currently waiting on my aligners but this team has fulfilled my expectations beyond belief! Top notch customer service and they genuinely care about your experience! I cannot wait to receive my aligners in the mail so I can get started and complete my treatment in just 11 weeks!

6 years ago

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Lorna Danielle Fort Mill, SC

byte has been wonderful! I got my aligners incredibly fast after sending back my impression kit! There was a small amount of discomfort on week 1, but after a few days I barely noticed them. I'm loving the difference I already see in my teeth after 4 weeks, and I know they will only get better. Thank you, byte!

6 years ago

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Surfersmile Hawley, PA

Bar none - best customer service I’ve experienced. I’d highlight recommend Byte to anyone. The speed and ease of the whole process was superb. I’m a health care professional and expect the best quality. If your comparing different companies for teeth aligners, look no further.

6 years ago

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Kristin Concord, CA

Rapid and wonderful personal service so far. I can’t wait to receive my aligners. The impression process was simple and had really fast turn around. I have been emailed at every step of the process and even received a personal call after receiving my treatment plan.

6 years ago

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Marty Jones , GA

I couldn't be happier with the experience of using Byte aligners. They are convenient and work perfectly for me. I would highly recommend. I went to several orthodontists who told me I would have to have oral surgery to fix my smile. Guess what, I will get the smile I want without any surgery!

6 years ago

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Pamela S Belleville, IL

The Byte customer service representatives are very helpful. All questions are responded to in a "can do" manner and if they don't know the answer immediately, they work to solve your issue. I am over half-way through my treatment and looking forward to my new smile.

6 years ago

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Ashleigh Herr Ephrata, PA

I like that byte is affordable especially for families that have a low income. They help for families that do not have good credit and do have good credit. They are true to their word and such great and quick customer service.

6 years ago

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Sarah Marshall Madison, WI

So far everything has gone really great with byte! Overall communication via the website, texts and email have all been wonderful and super responsive. Things are moving way faster than anticipated, too! Under 1 month from time of ordering impressions to shipment of aligners. Can't wait to get started!

6 years ago

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April Reign Houston, TX

Byte has been amazing each step was easy to complete before getting my aligners. My byte advisor was very professional as well. Even during the pandemic byte has sent my items in a timely manner. I would recommend byte to anyone looking to correct their teeth!

6 years ago

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Amy Westmoreland Scottsboro, AL

I've been very happy with my decision to straighten my teeth during this quarantine. I am in the 12th week of a 14 week plan, and my teeth look better every day. The process has been easy, and a great side effect has been that I have cut down on snacking and drinking coffee and tea all day. I would do this again.

6 years ago

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Larquita Bellamy Largo, FL

I’ve had a great experience from beginning to end so far. Just ordered the product for my daughter. Had a little problem with first set of molds but the byte team was right in it. I’m very excited for my daughter to start the process

6 years ago

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Mark Arthur M Las Vegas, NV

Great and friendly customer service. They were very knowledgeable about their product. Flexible and affordable payment plans. So far I've been doing this for about 2 weeks, already seeing results with my teeth shifting in the right direction as well as the teeth whitening product that they have. I'd suggest going with these guys.

6 years ago

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Alisha Baxter Carnegie, PA

Everything from start to now has been amazing. The customer service team is always willing to help and make sure you don’t have any questions. They’re super polite and easy to talk to, which is refreshing and reassuring. This has over all been a great experience.

6 years ago

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Steve Goldsmith Kihei, HI

I have been very happy so far. They tend to under promise and over deliver. Nicole was very patient in explaining everything to me. I am currently waiting for my aligners to arrive. Everything went really smoothly. I am excited to have a better smile in only 3 months!

6 years ago

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Alyse D'Angelo Monroe, NY

I really love how down to earth the company is. It was super easy to do my own impressions and saved me a ton of time and money. I wish the customer service was a bit easier to reach, although, i did order during COVID, so I understand the delay in some things.

6 years ago

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tianna buxton Sumter, SC

I started my treatment 5 weeks ago, initially it was a bit painful and tight but nothing unbearable. After about 2 days of getting used to the lisp and having retainers in, they weren’t even noticeable at all! After 5 weeks of wearing my aligners, I can notice a big difference in my teeth and am so excited to see the end result!!

6 years ago

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LexxAvenue Brooklyn, NY

Byte has provided the best customer service for me so far in my process. They provide you with an advisor that’s with you every step of the way. Dan my advisor helped me with everything included payment. He helped me choose the best option for me!

6 years ago