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7.4

Overall Score

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Laura Cheney Romulus, NY

So far I’m extremely happy with the customer service from Byte. Someone is always there to answer my questions wether it’s through text or online. The impressions were much easier to do then I was expecting. So excited to receive my Aligners in the mail!

6 years ago

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rachelguzman Las Vegas, NV

I have had Invisaligns before and so far the process with Byte and the Support from Byte has surpassed beyond Excellent! Process was definitely a lot faster to get started than it did with Invisalign and WAYYY more affordable!!

6 years ago

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Amelia Clausnitzer Appleton, WI

I received my aligners almost 4 weeks ago. I can already tell a difference! You can’t tell I’m wearing them and getting the byte at night was well worth the little bit of extra money so I don’t have to constantly take them out throughout the day. Customer service has also been very responsive!

6 years ago

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Jessica Sutton Eagle River, AK

So far I have gone through the process of doing my impressions and sending them out. Today I purchased my new aligners and every step of the process has been a breeze! I could not be more impressed with everyone that I have talked to so far and cannot wait to see how the rest of the journey goes!

6 years ago Edited September 14, 2021

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Stephany Collins Orlando, FL

Just getting started with byte. Everything has been easy from the start. Easy and quick communication via text message, efficient shipping of the impression kit and the instructions were clear and easy to follow. Looking forward to getting my aligners.

6 years ago

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Sheri H City of Saint Peters, MO

This company is amazing. They offer quality service at a great price. I am half way through my treatment plan and am excited to start seeing the results. If you are thinking about braces, give Byte a call. Their customer service is top-notch !

6 years ago

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JC Austin, TX

I’m so pleased with the experience Byte provided, that we plan to have our autistic son use the service too. Byte makes aligners possible for people who can’t make it to all the dental visits required to get them the old fashioned way. Fast, easy, painless ... Quality aligners & stellar customer service! Very happy customer. :)

6 years ago

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Caleb McCoy Hyattsville, MD

I love how great the customer service was for the company. They had a team on deck to speak with you and help you the entire time. The impression kit was easy, and I love that byte offers more than other companies such has hyperbyte and brightbyte!

6 years ago

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Darren McKeefry Sheboygan, WI

The process is so simple. I was all set up for a competitive product and I thought I would give this a shot. It was 1/3 the price and I’m happy I made the switch. It’s basically the same process but virtually, byte was ahead of the times.

6 years ago

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Deuce T Chicago, IL

I'm happy with my results. My initial treatment was for about 5 months, but my teeth didn't shift enough so needed two more sets of trays which meant my treatment took 11 months overall. Byte customer service was great and very helpful

6 years ago

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Michelle Pagan Brooklyn, NY

I love the fact that every step of my journey there has been a customer experience rep to help guide me through best practices and ensure my treatment journey is exceptional. I would absolutely reccomend Byte to anyone looking to work on their smile.

6 years ago

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Juan Santos Elizabeth, NJ

I'm very satisfied with customer service. They followed up with me throughout the whole process and asked if I needed any extra assistance. When I spoke to the representative she walked me through the billing process thoroughly. I even got a message from the dentist asking if I had any questions or needed assistance. I would strongly recommend the Byte product

6 years ago Edited September 14, 2021

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amy Seaford, DE

My experience with byte has been great so far. Friendly, knowledgeable rep was quick to respond and helpful. It was extremely convenient to be able to do much of the communication via text so that it didn’t interrupt my normal work day. I have already recommended byte to family and friends.

6 years ago

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Ty McD Rapid City, SD

I was skeptical about the invisible alignment process of straightening teeth, but all the information and testimonials on the Byte site helped convince me to take the chance. The cost was also much easier to handle than traditional braces. I’ve enjoyed my Byte progress and couldn’t be happier!

6 years ago

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Melanie M Paramus, NJ

Byte has been amazing so far. I am still very early in treatment and can already see results. I am super surprised how great the product and customer service has been so far. There is a little tenderness as your teeth start to shift but as someone who has had braces before it is nowhere near as uncomfortable. I would definitely recommend.

6 years ago

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Nicki Rochester, NH

I've wanted to fix my teeth for most of my life. Being a single mom I haven't had time or money to go to an orthodontist. Byte allowed me to fix my teeth right from home and they helped me every step of the way. I'm halfway through my treatment plan and I'm already in love with my new smile!

6 years ago Edited September 14, 2021

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RLN2711 Lake Ariel, PA

I chose byte because they had high ratings for customer support, and it has exceeded all expectations! The impression kit was such a beautiful design, clearly explained, and very manageable to complete. Kimberly D has been incredible with helping me through the start of this process. I can't wait to receive my aligners!

6 years ago

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Isadora sanchez , TX

The costumer service is great, was really easy to tale my impressions, i cant Wait to see the results, my aligners fit perfectly i am really excited about this treatment, the aligners are really invisible , it is a little painful but not much.

6 years ago Edited September 14, 2021

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Sam edge Lexington, SC

Was a really quick and easy process to get into the program and I’m not waiting on my aligners and I’m so excited! Definitely cheaper than going to an orthodontist and easier than braces! If you have had braces before or have minimal things needing fixing I would highly recommend byte to you!

6 years ago

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Jenny Patel Anderson, SC

My byte experience was terrific. The customer service was very helpful throughout the whole process. They responded to all my questions in a timely fashion and overall made my experience less daunting. I would recommend byte to everyone who is looking to get a new smile. Their customer service is truly remarkable.

6 years ago

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Jennifer S. Lake Worth, FL

My experience with Byte has been amazing. Their product is easy to use and 100% worth its value. Their communication and customer service is top-notch, and I could not have asked for a better process. I recommend them to everyone seeking a more beautiful smile.

6 years ago

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Nina Burnett Los Angeles, CA

An overall great experience interacting with the Byte team! They were attentive and consistent without being pushy or intense. My rep followed up via text, and answered all of my questions. I’m on week 5 of 15 and so far so good! Highly recommended.

6 years ago

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Ben and Cin Kenilworth, NJ

I love the team that they have. They make the experience seamless. I don’t really have any dislikes about the company because they have been open and honest from the get go about what the experience would be like and are still willing to work with me if there is anything I did not like about my smile results. I would definitely recommend Byte.

6 years ago

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Patty Stilling New Smyrna Beach, FL

The process from obtaining my molds to ordering my trays was quick and easy! Larissa at Byte has kept in constant contact with me to help answer any questions I had and make ordering simple. I just placed my order and can’t wait to get started :)

6 years ago

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Giselle Diaz ,

I would highly recommend Byte to anyone looking to get straighter teeth. I had braces for 7 years and having metal in my mouth for so long has cause so many dental issues over the years since I got them off. Not only is Byte a better alternative to getting straighter teeth but it’s also very affordable unlike other dental procedures!

6 years ago

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Jackie Stockton, CA

Byte is not only convenient because it’s at home, but they are extremely accommodating and have a great communication team to assure you will get what you need and will listen to everything you have in mind. So glad I did my research and found Byte instead of doing other companies.

6 years ago

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RC C ,

Byte has been great so far! Dr. T, one of Byte's orthodontists, is amazingly helpful. He was so assistive and responsive in initially re-designing my treatment plan. Super helpful and knowledgeable with regard to my questions & concerns. Can't believe I am 15 weeks in already! Give Byte a try!

6 years ago

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Melissa Sutton Los Angeles, CA

I am blown away with how great this company has been so far. Someone is always available to answer any questions I might come up with. Everything is already explained so well and it has been the easiest and fastest process. This is a great company!

6 years ago

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Sarah Banyasz Lakewood, OH

So far byte has been amazing! I was so nervous I wouldn’t qualify and in the past teeth experiences have been unpleasant. Dealing with byte has been a dream. So easy! Customer service has reached out on several occasions to check on my progress. And I can’t wait for the results!

6 years ago

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T Fort Worth, TX

I really love that this exists. I’ve never had braces and always wished I had. But as an adult braces were rather unsightly and far too expensive. I’m glad I started this, I’m over two months in and my teeth are so much straighter than they were and my gaps are gone! Can’t wait to see the finished product, only 5 more weeks!

6 years ago

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Jaqueline Moises Tobal De Paoli Lafayette, CA

I haven't received my aligners yet, but so far I have had a really good experience with costumer support. The impression kit arrived really fast. The instructions were easy to follow and the material came really well packed. The team created my treatment plan in about 2 days after receiving my impressions.

6 years ago

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AJ Pensacola, FL

I found Byte on a web search for invisible braces. Having metal braces in the past Byte sounded so promising. I ordered the kit and actually had fun making my impressions. Im looking forward to the final result! I would recommend this process and company to anyone wanting a fixer upper with their smiles!!

6 years ago

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Alex Eliscu Los Angeles, CA

I have only worked with them via customer service and their sample starter pack, but I have to say that their personal service and professionalism is first-rate and I would highly recommend them to anyone looking to slightly adjust their teeth structure for a more confident smile!

6 years ago

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Kiara Oliver Fall River, MA

I have received astounding customer service from byte. I was going to choose a competitor but I did not like their service right from the beginning. Service is so vital in a process like this. I received my aligners today and I expect no issues along my 4 month journey! I’m very satisfied

6 years ago

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Mary Saint Cloud, MN

What I like best so far is the communication from everyone in the timeframe of how quickly my new smile will be finished. I don’t have anything to dislike so far so that is a bonus. I haven’t received my aligners yet so I don’t really have an opinion on the product so far from what I’ve read from other people I have a feeling I’m going to be a very satisfied customer

6 years ago

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Briana Norcross, GA

I had braces when I was in high school, but they never did exactly what I had hoped. With the Byte team, I was able to ask for exactly what I wanted and able to perfect my teeth with their help! If you’re thinking about getting this even though you’ve already had braces, it’s so worth it!

6 years ago

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RAFAEL DIAZ Denver, CO

What I like the most is the fact that the process on getting a new smile is so simple, pretty straight forward, customer service is great and the price is definitely pretty good in relation to the value of the product. I will definitely recommend it to my friends!

6 years ago

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Tanya Alvaro Fairbanks, AK

Byte's treatment plan has been effective and simple to follow. I researched many other online treatment providers and I have been pleased with my experience. Overall, with a low cost and excellent treatment results I would definitely recommend Byte!

6 years ago

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Aaron J Salisbury, MD

The impression kit process was fast and easy, the price is affordable, and my byte Advisor was incredibly nice and eager to help. I opted for the night-time treatment option so I will not have to worry about mealtime hassles or wearing it at work. How cool is that? So excited for my byte aligners to come!!

6 years ago

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Destiny Morgan Mentor, OH

Obsessed with Byte! I’ve never dealt with such thorough and helpful customer service before! At every step in the process you will have an advisor assigned to you to help with concerns or answer any questions you can think of.

6 years ago

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Megan P Reading, PA

I'm on week 13 of the aligners and I definitely see results. I did have to order additional aligners for my top teeth because my one problem tooth still isn't completely straight. The company has been responsive and helpful. They even participated in a conference call with my insurance company when they kept denying my claim.

6 years ago

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Darie Myers Powder Springs, GA

I can’t wait to start my Byte journey for my new smile. Everything was fast and simple to get started. I was given an amazing Byte Advisor by the name of Andrew and he helped me with setting up my treatment. The impression kit was straight forward. I highly recommend this product!!!

6 years ago

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Kczep Houston, TX

From the beginning I have received weekly communication and through instructions of the Byte process! I’m in week one of my aligners and feel supported and happy with my proposed results (which was super cool by the way!). I recommend Byte to anyone interested in working on their smile!

6 years ago

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Samantha Boozer Laguna Hills, CA

I would absolutely suggest Byte to someone. They have been so helpful from the very beginning. The impression kit was so nice looking and easy to follow. Once my impressions were received, my advisor was there to help me every step of the way

6 years ago

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Shelly S Butler, PA

I'm very excited to achive my new smile and so glad that I chose to do it with Byte! They have been a wonderful company through this process and have made it as painless and easy as possible. Their customer support is amazing and always available. I can't wait to see the finished product!

6 years ago

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Jennie Norkunas Lapeer, MI

I had someone reach out to me once I received the kit and once my plan was ready! I had all of my questions answered and was given lots of information about the aligners. I feel very comfortable reaching out to the team with any new questions that may arise.

6 years ago

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Brenda Garcia Washington, DC

The process was fast, easy and convenient, I really Enjoyed the customer service and found everything to be very easy to do and was given many different options and it was quick easy and painless, would recommend to anyone to try Byte. Waiting on my impressions now

6 years ago

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Sophia Leva Marie Kilauea, HI

I love that I get to wear my aligners overnight, instead of all day. That makes it sooooo convenient. And the Hyperbyte is amazing at soothing while speeding up the alignment. It would be great to have customer service get back to you sooner, yet they've been super helpful either way. I am thrilled I found this option!

6 years ago Edited September 14, 2021

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Rayshon Los Angeles, CA

Only on week four and already seeing my gaps close!!! Also the bytebright is actually working to whiten my teeth! I was scared it wouldn’t at first because it’s foam but it’s working! I’m noticing my teeth becoming whiter as the weeks go by! So excited to finish the whole process

6 years ago

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Alisha Baker Dallas, TX

I have a personal byte advisor which makes me feel like I have more personalized care. The shipping has been quick and that’s fact that I don’t have to pay for return shipping was great! The overall cost is much better than any other aligners I’ve looked into getting. I’m so glad I chose byte!

6 years ago