Name: Select Home Warranty
Rating: 3.7

star star_border star_border star_border star_border

Debbie Smith

Claim was made aug 22 2017 and was approved by company. Select Home Warranty was to reimburse for payment I made to a company who made repairs on AC. Due to the fact Select home warranty was unable to get repairs done.Problem is Select Home Warranty has failed to send a reimbursement check for the repairs. Numerous emails to them with no success. They claimed check was mailed and I have never received. Just another way of blowing off the consumer.

9 years ago

star star_border star_border star_border star_border

Lori T

Have had them for 2 years , used them a handful of times, they dont pay the contractors so you will get threatening letters. They dont have contractors to send out, it takes days. They deny claims even though the items are covered. They dont follow up on claims,dont call back. Horrible company, horrible customer service. Dont waste your money on them.

9 years ago

star star_border star_border star_border star_border

amala

Submitted a repair request. I received an email stating my request had bee accepted by a plumber. The plumber never came. I called the plumber ...they never spoke to select home warranty. I called select back. they asked me to get a plumber and they will reimburse me. I said NO..after reading reviews stating customers were never reimbursed I asked them to send another plumber. Two days later sill no plumber.

9 years ago

star star_border star_border star_border star_border

Fusheng Yang

Select Home Warranty is the worst company I have ever experienced. It tried all its best to decline your claim. Even they took your claim, then only $150, out of $350 or whatever larger, is approved for reimbursement. The worst came in, they always tell you, after the repair complete, it will take up to 30 days for you to get your reimbursement check. But after 35 days, they are telling you the same. For your life, keep away from this company.

9 years ago

star star_border star_border star_border star_border

Tuanne McManus Santee, CA

Scam liar didn't match the describe before I bought I want to share I very terrible experiense. Two months ago one of my friends recommends I should my home warranty. I went to Google search found this company has very good feedback. I called the company would like to buy a home warry for my house appliance. I talked to some agents. They said I only pay for the first visit of a $60 deductible. The rest of the company will take care. If the appliance is broken, we will take care of it and replacement to a new one or fix it. You don't need to pay any penny out of the pocket. After I talked to the agent, I decided to buy it. A one-half month later my house garbage disposal doesn't work. I called the company comes to check it out. They sent a technician to check it out. When the tech guy came I paid $60 to him right the way. He reports back to the company said it is broken needs to replacement to a new one. Three days I need to go to buy a new one and find the handyman or tech guy to install. They are not paying for all this. They only pay me a $75 check after I buy it and provide the receipt to them. I am so upset and disappointed after I heard this. I told them to cancel my policy immediately. They said if I cancel the policy, they will charge $75. I said fine enough is enough. For almost a week I still didn't send me the cancelation notece. So I called my credit card company to cancel my payment. Beware of this company. thank you!

5 years ago Edited November 3, 2021

star star star star star

Richard D Navarre, FL

The process of requesting service was very easy and the company contacted me quickly. The service technician was polite and quickly resolved our issue.

6 years ago Edited November 3, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Vivian Clark Bowie, MD

Because, I am not Please with them st all. I have had three claims & they failed me on all three. I ended up paying extra out of pocket.

6 years ago

check_circle

Verified Customer

star star star star star

Joe M. San Diego, CA

The problem was resolved quickly and professionally

6 years ago

check_circle

Verified Customer

star star star star star

Larry Vega Grand Rapids, MI

They took care of our problem very promptly

6 years ago

check_circle

Verified Customer

star star star star star

Shirley holt Ehrenberg, AZ

The best value for the money and ery fast to get help

6 years ago

check_circle

Verified Customer

star star star star star

LaDoris Wichita, KS

Great service, fast and no waiting for weeks.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

David Catchings Gulfport, MS

I had my AC unit checked out and you said you did not cover it I don't know what I'm paying you guys for as of right now

6 years ago

check_circle

Verified Customer

star star star star star

Jane Story Apopka, FL

Dealt with an issue and it was taken care of

6 years ago

check_circle

Verified Customer

star star star star star

Donna Deuell Lakeland, FL

Very prompt technician was very professional

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Maralah Rose-Asch

Scheduling techs who don't service my area. Not covering anything. Taking weeks to schedule service. Taking months to process claims.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Judy

Fraudulent, misleading favorite response "this claim isn't covered". AC cool covered but since feron wasn't that means nothing is according to them.

6 years ago

check_circle

Verified Customer

star star star star star

Meredyth Tyler

They've been very helpful, professional and attentive.

6 years ago

check_circle

Verified Customer

star star star star star

Brandon St Amand

Tech was nice and didn't take long and job was complete

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Dorothy Calhoon

My dryer still isn't fixed after 2 weeks. I finally agreed to find the technician myself but he won't come for another week."

6 years ago

check_circle

Verified Customer

star star star star star

Childs

Very satisfied in time and very professional

6 years ago

check_circle

Verified Customer

star star star star star

Ross Vavala

The took care of a plumbing problem very well.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Glenda Garland

Its been well over a month and still haven't heard on forye half-bath water leak claim. You guys were too busy when claim was checked on.

6 years ago

check_circle

Verified Customer

star star star star star

jianping cao Monterey Park, CA

the company completely keeps it's promise

6 years ago

check_circle

Verified Customer

star star star star star

Lee Garber Fort Lauderdale, FL

Refrigerator and freezer fixed - so far no problems

6 years ago

check_circle

Verified Customer

star star star star star

Sharleen Pada Honolulu, HI

Very polite knowledgeable and conscientious"

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Donna Lowe

Worst company ever. Poor customer service. Impossible to deal with. Will do anything to get out of paying a warranty claim. DO NOT USE.

6 years ago

check_circle

Verified Customer

star star star star star_border

Jerome

They addressed my issue with the garage door but not the refrigerator

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Allison

Not what I expected at all, was hoping for help when required - not to be drilled & denied every time I call

6 years ago

check_circle

Verified Customer

star star star star star_border

Lois

They do not have a monthly payment plan and website is not user friendly.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Gabriele Bernhard

Nice and helpful when they want your Money to sign-up or renew - Non responsive when they have to pay for your broken items.

6 years ago

check_circle

Verified Customer

star star star star star

Anthony Knight

They went out of their way to get me service I needed

6 years ago

check_circle

Verified Customer

star star star star star

John Ronkartz

The whole process is seamless from start to finish.

6 years ago

check_circle

Verified Customer

star star star star star

Paula Gardner, KS

Because they truly stay on top of things.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Go Blues Sainte Genevieve, MO

Only try to fix as cheap as possible and not to many company's in my area Accept them.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Sammy Hutson Novi, MI

Low cost to get you in, and no service. Then they offer a few dollars if you decide to fix it yourself, but they don't pay.

6 years ago

check_circle

Verified Customer

star star star star star

Mitchell Lambertville, MI

They do what they say and got the right guys to do the job

6 years ago

check_circle

Verified Customer

star star star star star

Gloria O'Keefe Fishers, IN

Efficient, courteous, act with expediency

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Jerry Diveney

Response time was awful. I've been without hot water for a week by the time they get here. That's unacceptable.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Mike Mansell

I sent an email requesting reimbursement for a water heater after the first of the year. I still have not received a response.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Monica

Unreliable&will not refund my money I canceled in November I'm a disabled senior citizen&my husband is a deceased veteran!

6 years ago

check_circle

Verified Customer

star star star star star

Anne Flaherty Brock

The service people are excellent, very knowledgeable.

6 years ago

check_circle

Verified Customer

star star star star star_border

James M Gratz

Service company does not rate them high. They did come through when needed.

6 years ago

check_circle

Verified Customer

star star star star star

Julio

Very satisfied with service I am getting with warranty.

6 years ago

check_circle

Verified Customer

star star star star star_border

E. Liane Hernandez Tucson, AZ

It was not easy to reach customer service and get questions answered

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Laura orbash

Have called twice. First time they couldn't find anybody. Second time I was charged $100 to be told that that they did not know what was wrong.

6 years ago

check_circle

Verified Customer

star star star star star_border

Reginald Thomas

Great service. Did not enjoy paying service fee again for same issue.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Florence

Denied a claim, they stated it was a preexisting issue. How is a plugged toilet preexisting? Didnt even respond to another claim.

6 years ago

check_circle

Verified Customer

star star star star star

Janet Lewis Hurricane, UT

We had a claim and it was handled right away.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Timothy Washington Orlando, FL

Was very unhappy with my first claim, was not able to get service for a plumbing issue

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Richard young Fountain Hills, AZ

Unable to repair hvac and double oven.waited5 weeks for 350 dollar check for what they covered for hvac replacement

6 years ago