Name: Select Home Warranty
Rating: 3.7

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Don Worrell Mission Viejo, CA

Excellent customer service from your service representative Ed. He was pleasant, knowledgeable, and answered all of our questions.

6 years ago

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Luella Brown Peoria, AZ

Bruce A was very informative and worked with me to ensure that I got the best plan to fit my needs and that it is transferable with the house.

6 years ago

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Eileen Umhoefer Aurora, CO

Agent Very helpful and cordial. I was only going to buy the one year and I finally with his help purchased the 6 yr. plan

6 years ago

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Bernie J. Washington, DC

Quick. No hassle processing. Policy contains everything we needed. Representative was extremely responsive and knowledgeable.

6 years ago

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Mary Martin Albuquerque, NM

Sean G really listened to us. We were disappointed with our last home warrenty co and wanted to make sure it didn't happen again.

6 years ago

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Kathy A Kiger Waldorf, MD

A little early to review as I just signed up one day ago. Sales Rep. Peter G, was very helpful and was key to my choosing this company over others.

6 years ago

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Julio A. East Orange, NJ

I had a great onboarding process with Bruce A and he went into details with my home coverage package. Awesome customer service!

6 years ago

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Don Paradise Valley, AZ

I've selected this company because they are highly rated. Jonathan B thoroughly explained the different plans in an understandable manner.

6 years ago

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Dongwei Ge Daly City, CA

The respond speed is pretty quick. Usually within 3 days a contractor will come to my home to fix the issue, and no back and forth issues.

6 years ago

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Manfred A Litz West End, NC

Was a very easy set up Worked very well,: Bruce did an outstanding job to make it happen Select Home Warranty will get my endorsement

6 years ago

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Annette Minnich Birdsboro, PA

I inquired on line about coverage for my home. Noah C responded quickly. He gave me all the information I needed and assisted me in getting a plan.

6 years ago

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Erica M Minneapolis, MN

Super easy and fast to purchase a policy. I called in and within 5 minutes I had a home warranty policy picked out and purchased!

6 years ago

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Simone Woodbridge, VA

This company is not easy to process claim also agents will tell you to go ahead and replace appliances and give prorated rate reimbursement but that’s not how it works. They do not like to have email traffic to avoid DOCUMENTATIONS. Very dishonest company. The contractor told me that they are not coming out unless I can call select warranty and they can guarantee payment to the contractor.

6 years ago

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Debbie Ziegle Fairmont, WV

Very friendly on the phone. Answered all my questions. Didn't try to oversell me. Looking forward to doing business with you.

6 years ago

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Lori Lyon Corona, CA

Salesman was great, price was good but as soon as we had a problem and needed to use policy, it was all downhill from there. Customer service is overseas, no way to talk with anyone for answers, a/c broke on 8\13, case opened on 8/15, they have talked with the a/c tech 3 times, requested info and pictures in email, have received all information and today is 8/26 and still no answer and no one to talk with that knows why.

6 years ago

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Roslyn Lawson ,

George S was my sales rep and I had a lot of questions and concerns about my purchase and he relived them all. Thank you George 😊

6 years ago

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Devora Kaiser North Berwick, ME

Fred L was professional, knowledgeable, as well as personable and easy to work with. I appreciate excellent customer service!

6 years ago

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Rebecca Huffman Palm Beach Gardens, FL

I had a claim. Claims could not get me a plumber, for a leaking hot water heater, for four days. When the finally got a plumber out, I Paid the $45 service charge, and the plumbers waited on the phone for SHW authorization for an hour and were going to just leave . Claim told me to go ahead and pay the plumber myself and that SHW would reimburse me. I paid as I was told to, and SHW (Supervisor JERMEL) refuses to return any calls and has NOT REFUNDED MY MONEY! Its a horrible company with deceptive practices, and they are NOT TRUE TO THEIR WORD OR PROMISES!

6 years ago Edited September 14, 2021

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D Kelley Riverside, CA

They worked with me based on budget, offered discounts I wasn't excepting. A simple call I answered turned into me signing up with Select.

6 years ago

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John E. Shallotte, NC

Steven was very helpful in helping me and my wife select the coverage and length of coverage we needed and could afford.

6 years ago

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Teresa Sieminski Milford, DE

I spoke with a rep. Bruce A , an he really worked with me I am pleased with the price he gave me Thank you Teresa Sieminski

6 years ago

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Joe Chen Hayward, CA

This company is trash. They look for every reason NOT to repair or replace your unit. And even after going through Better Business Bureau, they were unsuccessful in helping me get a refund of my money they owe me. Please stay away from this company. They are scams and frauds. They outsource all their employees to Philippines and they will spend hours and hours arguing with you about why they will not repair or replace your unit. A total nightmare. Never before have I had this much trouble from a supposed company. Please do NOT give them your money! You will lose it!

6 years ago

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Georgia Trosin Midland, MI

David W was the agent that helped me with our warranty needs. Explained their program in a very understandable way, very helpful.

6 years ago

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Pamela Lin Taylor Ogden, UT

Richard was very helpful and very knowledgeable. Getting me the best rate with the best deductible. I would strongly recommend them

6 years ago

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Daniel Wesley Horne Atlanta, GA

I am a first time customer, the customer service I received from Mr. Abraham D was out standing and I would like to say Thank You.

6 years ago

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Annette Rampy Des Moines, IA

Daniel C was very helpful and knowledgeable. He answered all of our questions and helped us pick the right plan for our needs.

6 years ago

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Maureen Powell Sarasota, FL

The representative answered my questions politely and in an easy to understand and professional manner. I have not yet needed to use the services.

6 years ago

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Yvette Birmingham, AL

I am a new customer with Select. My experience with customer service and sales was very good. I look forward to seeing the service that I have been promised

6 years ago

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Patrick Schardt Coraopolis, PA

I called to setup a new home warranty policy. Jonathan S Handled my call. He was very nice, knowledgeable l, and didn’t over pressure me.

6 years ago

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Angie Zimmerman Westfield, IN

Sol was extremely helpful and got me a really good rate for our new home. He was efficient and friendly and I would highly recommend!

6 years ago

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Marco Acosta , FL

SCAM, call service contractor provided by Select and was told they don’t do work for this company because they do not pay for repairs done. Select says you are covered from the moment you make first payment but can not file a claim after 30 days. I filed a claim after 50 day’s and was told that coverage starts 30 after initial payment and claim have to be made 60 days after first payment. Stay away from this company

6 years ago

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SAM CHITCHYAN Pasadena, CA

this company is biggest liars. when I was purchasing insurance they premise to cover all is says in contract. but the time when come to fix problem they refuse to do. customer service is so bad. the service company is working whit them from first day tell me select home warranty is not going to pay for your AC don't even try. very very bad service and big liars.

6 years ago

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Jan Broberg West Yellowstone, MT

They are easy to get ahold of by emailing or by phone. They have great service providers and I got the help I needed fast!

6 years ago

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John Johnson Yuba City, CA

Excellent sales staff, Moe did a great job explaining everything to me. I ended up getting a 5 year plan. Hopefully their service is as great.

6 years ago

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Sharon Gray Laurel, MD

I can only say I had a great experience. Jonathan S was good explaining everything to myself and my husband. Thank you.

6 years ago

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Jim Willoughby Tucson, AZ

I was pleased with Sean's professionalism and the ease of signing up for coverage. The price was good as well as the coverage.

6 years ago

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Adam Baumwald Pikesville, MD

My customer service rep John S was very friendly, helpful and professional. He answered all of my questions and wa easy to chat with.

6 years ago

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Ron Feuer Reseda, CA

Sam M gave me excellent service on the phone....because of him, I changed to Select from another company I had been with for many years...

6 years ago

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Lewis Horwitz West Hills, CA

Abraham D was very creative and devised a plan for me that I felt was excellent.I look forward to the coverage by your company.

6 years ago

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Dale Philby Kansas City, MO

Per the contract, my central ac was not covered for 30 days after my policy started. It also states there is a 30 day waiting after you pay before coverage begins. THESE ARE NOT THE SAME THING! My AC broke down 48 days after my policy started. They wouldn't cover it! Everyone I spoke to just read the contract to me over and over. Whenever I would say that's 60 days nobody would acknowledge or repeat 60 days. They just kept reading the contract to me. They never paid anything

6 years ago

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Susan Bouvier Jacksonville, FL

Abraham was great! He was professional and helpful. He worked within my budget. Very happy with his customer service and knowledge.

6 years ago

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Farzad R McKinney, TX

This is bad company. They will give me good offer when I try to get home warranty but after one year when I call for garbage disposal repair and this really cheap repair. They never take care of it so I end of to take care of it myself. They are in business to empty out your packet do not trust them. If you want to get more information look at customer review at better business bureau and consumer affairs. So you understand how they handle the customers claims.

6 years ago

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Glynis Moore York, PA

Excellent customer service with Daniel C, very informative with the different plans your company offers that would best suit my needs.

6 years ago

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Jill Georgetown, KY

Their service is just ok. I had a hard time getting a technician to my house. They don't contract with very good people but in the end they let you pick your own. They also don't pay for much for the first 6 months so if you bought a house like we did you'll pay for most of the fixes.

6 years ago

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Jay Salemi Westminster, CA

The worst experience in my life, I caution everyone not to even think about SELECT. They are out there to take your money and service is not part of their agenda . When you happen to have a claim, 1st they accept your claim, then in a couple hour you get an email with unjustified reasoning, saying by further review that claim is not accepted and not covered under my policy. And when you call and ask for explanation, they hung up on you, very rude and improper.BAD, WORSE, The time you have to spend on phone to get to any SELECT agent can average at least 45 minutes each time. Shameful

6 years ago

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David Almamza Natchitoches, LA

Jonathan explained my options and as a first time home owner. I felt comfortable and would be great if I could always speak to him.

6 years ago

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Khalida Jalaly Pittsburg, CA

Steven K He gave excellent customer service I gave him 10 out of 10 for excellent customer service He was very smart and great attitudes

6 years ago

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Ms. Pierre Baton Rouge, LA

Sean G provided exceptional service. He was thorough and provided great insight and knowledge about the plan that suits me and my needs.

6 years ago

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Sandra Ringgold, GA

No high pressure sales, just good information From Sam M. I appreciate it and look forward to working with you in the future.

6 years ago

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Sheryl Templeton Citrus Heights, CA

Ray S was very helpful and upfront with important details I needed to know in my decision making to go with Select Home Warranty.

6 years ago