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Landmark Home Warranty

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6.4

Overall Score

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Amanda Rozzana

They have been very quick to help resolve my 2 issues I have had.

5 years ago

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Reply from Landmark Home Warranty

Dear Ms. Rozzana, On behalf of the entire team, thank you so much for the 5 star review and providing such positive feedback regarding your customer service experiences with Landmark Home Warranty! We constantly strive to provide you with fast, friendly service that exceeds your expectations, and we are absolutely thrilled that this has been your experience. Thank you again for choosing Landmark! We truly value your business and look forward to serving you for many years to come. Landmark Home Warranty

Dec. 21st, 2020

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star star star star star

Brian

Scheduling service and the service itself was quick and easy.

5 years ago

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Reply from Landmark Home Warranty

Dear Brian, Thank you so much for the 5 star review and outstanding remarks regarding your customer experiences with Landmark Home Warranty! Your satisfaction is our number one priority, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Dec. 14th, 2020

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star star star star star

Ken K

Good service and quick response. Very professional customer service staff.

5 years ago

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Reply from Landmark Home Warranty

Dear Ken K., Thank you so much for the 5 star review and testimony regarding your outstanding customer service experiences with Landmark Home Warranty! Providing service that exceeds your expectations, with friendly representatives that are courteous and professional, is our number one priority, and we are overjoyed that you found convenience and ease in the services we offer. On behalf of the entire Landmark team, thank you again for the opportunity! We truly value your business and look forward to serving you again soon. Landmark Home Warranty

Dec. 14th, 2020

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star star star star star

Raj

The are responsive and fair in all their dealings. I have been very pleased.

5 years ago

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Reply from Landmark Home Warranty

Dear Rai, On behalf of the entire team, thank you so much for the 5 star review regarding your positive customer service experiences with Landmark Home Warranty! Your satisfaction, and providing a level of service that exceeds your expectations is our number one priority and your testimony and the value you find in Landmark is everything we strive for as your home warranty provider. Thank you again for entrusting Landmark! We truly value your loyal business and look forward to serving you soon. Landmark Home Warranty

Dec. 7th, 2020

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star star star star star

AR

very efficient and fair pricing is better then other homeservices.

5 years ago

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Reply from Landmark Home Warranty

Dear AR, On behalf of the entire team, thank you so much for the 5 star review and positive testimony regarding your service experiences with Landmark Home Warranty! We always strive to provide the most comprehensive coverage in the industry and best-in-class service, and appreciate that you have chosen Landmark for all your home warranty and home service needs. Thank you again for entrusting Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Dec. 7th, 2020

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star star star star star

Pat Hunt

They give me quick service. They put me with companies that do good work

5 years ago

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Reply from Landmark Home Warranty

Dear Mr. Hunt, Thank you so much for the 5 star review and testimony regarding your recent service experience with Landmark Home Warranty and our wonderful service contractors! Making it easy to request service, and offering prompt and accurate resolution with friendly professionals is exactly what we strive for, and we are extremely grateful for such positive feedback. On behalf of the entire Landmark team, thank you again! We truly value your loyal business of 3 years and look forward to serving you in the future. Landmark Home Warranty

Dec. 7th, 2020

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star star star star star

Tasmin McCoy

Great customer service, garage door fixed by reputable company. Very refreshing

5 years ago

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Reply from Landmark Home Warranty

Dear Ms. McCoy, On behalf of the entire team, thank you so much for providing Landmark Home Warranty with a 5 star review regarding your wonderful service experience! Our number one priority is your satisfaction from the first call to the completed repair, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing Landmark! We truly value your business and look forward to serving you again. Landmark Home Warranty

Dec. 7th, 2020

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Scott

Great customer service and have helped me through several different situations.

5 years ago

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Reply from Landmark Home Warranty

Dear Scott, On behalf of the entire team, thank you so much for the 5 star review and providing such thoughtful testimony regarding your positive customer service experiences with Landmark Home Warranty! Your satisfaction is our number one priority and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. Thank you again for entrusting Landmark! We truly value your business and look forward to serving you again in the future. Landmark Home Warranty

Dec. 7th, 2020

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star star star star star

Melissa

Good service! Very helpful, knowledgeable, easy to work with.

5 years ago

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Reply from Landmark Home Warranty

Dear Melissa, Thank you so much for the 5 star review and providing such amazing testimony regarding your customer service experiences with Landmark Home Warranty! Providing best-in-class service, by friendly and efficient representatives is exactly what we strive to do, and we are extremely happy to hear this has been your experience. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you again. Landmark Home Warranty

Dec. 7th, 2020

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star star star star star

estelle sweeney

customer service and fast call back plus good e-mail service

5 years ago

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Reply from Landmark Home Warranty

Dear Ms. Sweeney, Thank you so much for the 5 star review and such kind remarks regarding your service experiences with Landmark Home Warranty! Providing excellent customer service and swift communication is our top priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you for choosing Landmark! We truly value your continued business of 2 years and look forward to serving you for years to come. Landmark Home Warranty

Dec. 7th, 2020

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Barbara Shaw

The gentleman who came for my dishwasher was efficient and polite

5 years ago

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Reply from Landmark Home Warranty

Dear Ms. Shaw, Thank you so much for the 5 star rating and review regarding your service experience with Landmark Home Warranty! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with professionalism and efficiency and we always appreciate the opportunity to help. On behalf of the entire Landmark team, thank you again! We truly value your business and humbly look forward to serving you again soon. Landmark Home Warranty

Nov. 25th, 2020

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star star star star star

Joni nelson

Great service. Not a scam outfit as I have experienced in the past

5 years ago

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Reply from Landmark Home Warranty

Dear Ms. Nelson, Thank you so much for the 5 star review and remarks regarding your service experiences with Landmark Home Warranty! We continuously strive to provide the very best customer experience and a level of service that exceeds your expectations, and we are thrilled that you have found peace of mind and value in the service you have received. On behalf of the entire team, thank you for choosing Landmark! We truly value your business and look forward to serving you for many years to come. Landmark Home Warranty

Nov. 25th, 2020

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Maria Torres

Landmark was very professional and fixed my problem at a timely manner

5 years ago

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Reply from Landmark Home Warranty

Dear Ms. Torres, Thank you so much for the 5 star review and taking the time to share such positive comments regarding your service experience with Landmark Home Warranty! Providing timely resolution, completed by quality service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you have received. On behalf of the entire team, thank you for entrusting Landmark! We truly appreciate your business and look forward to serving you again. Landmark Home Warranty

Nov. 25th, 2020

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star star star star star

Dawn

Easy to use. Friendly service advisor. Quick response to our rrquest

5 years ago

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Reply from Landmark Home Warranty

Dear Dawn, Thank you so much for the 5 star review and remarks regarding your service experience with Landmark Home Warranty! We are happy that you found convenience and ease in the warranty process and overjoyed with the ability to provide swift resolution on your behalf. Your testimony is exactly what we strive to do, and we thank you again for the opportunity! On behalf of the entire team, we truly value your business and humbly look forward to serving you again. Landmark Home Warranty

Nov. 25th, 2020

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star star star star star

Cinda Erickson

They were great and very knowledgeable, fast abs courteous.

5 years ago

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Reply from Landmark Home Warranty

Dear Ms. Erickson, On behalf of the entire team, thank you so much for the 5 star review and testimony regarding your positive service experiences with Landmark's fantastic customer advocates! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we take great pride in providing you with the peace of mind you deserve. Thank you again for the opportunity! We truly value your loyal business and look forward to serving you in the future. Landmark Home Warranty

Nov. 25th, 2020

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Michael R

Integrity! The honor their policy. Work with you in a timely fashion.

5 years ago

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Reply from Landmark Home Warranty

Dear Michael R., On behalf of the entire team, thank you so much for the 5 star review regarding your positive customer service experiences with Landmark Home Warranty! Your satisfaction and providing a level of service that exceeds your expectations is our number one priority and it is always our pleasure to offer the support you deserve. Thank you again for the opportunity! We truly value your business and look forward to serving you soon. Landmark Home Warranty

Nov. 24th, 2020

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star star star star star

HERMAN A SCHIMANKE OFS

They are prompt on setting up contrators to service my needs

5 years ago

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Reply from Landmark Home Warranty

Dear Mr. Schimanke, On behalf of the entire team, thank you so much for the 5 star review and testimony regarding your positive service experiences with Landmark Home Warranty and our service contractors! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we take great pride in providing you with the peace of mind you deserve. Thank you again for the opportunity! We truly value your loyal business and look forward to serving you again soon. Landmark Home Warranty

Nov. 24th, 2020

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KN

Staff is friendly. Their phones never seem to have a good connection and there's a lot of things they don't cover.

5 years ago

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Reply from Landmark Home Warranty

Dear KN, Thank you for taking the time to provide important feedback regarding your customer service experiences with Landmark Home Warranty. Your satisfaction is our number one priority, and although not all items are covered under the warranty, we appreciate your understanding of the contract coverage. Please know we appreciate your honest feedback, and are available 24/7, 365 days a year to offer our personal assistance and address your concerns in the moment. On behalf of the entire team, thank you for choosing Landmark! We truly appreciate your business and look forward to working with you again. Landmark Home Warranty

Nov. 20th, 2020

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star star star star star

Annabell Ferguson

I have had three issues and they have taken care of all three timely

5 years ago

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Reply from Landmark Home Warranty

Dear Mrs. Ferguson, Thank you so much for the 5 star review and positive comments regarding your recent service experience with Landmark Home Warranty and our wonderful contractors! Providing timely repairs completed by friendly service professionals is exactly what we strive to do, and we are extremely happy to hear how pleased you are with the level of service and support you received. On behalf of the entire Landmark team, thank you again! We truly appreciate your business and look forward to serving you again. Landmark Home Warranty

Nov. 13th, 2020

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Barb

Have had repairs done quickly and happy with the companies and results.

5 years ago

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Reply from Landmark Home Warranty

Dear Barb, Thank you so much for the 5 star review and such positive feedback regarding your service experiences with Landmark Home Warranty! Customer satisfaction is our top priority, and we are so happy that you have found value in the support we offer, and overjoyed with the opportunity to provide you with the quality service you deserve. Your testimony is exactly what we strive for! Thank you again for entrusting Landmark. We truly look forward to serving you again soon. Landmark Home Warranty

Nov. 13th, 2020

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star star star star star

Antoinette W

Excellent response time and vendors. They respond quickly even on the weekends

6 years ago

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Reply from Landmark Home Warranty

Dear Ms. Warren, Thank you so much for the 5 star review and providing such amazing testimony regarding your positive customer service experience with Landmark Home Warranty and our service contractors! Your satisfaction is our number one priority, from the first call to service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. On behalf of the entire Landmark, thank you again! We truly value your loyal business and look forward to serving you again in the future. Landmark Home Warranty

Nov. 20th, 2020

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star star star star star

Sandra Blake

Fantastic customer service. Quick response to calls. Ease of use.

6 years ago

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Reply from Landmark Home Warranty

Dear Ms. Blake, Thank you so much for the 5 star review and testimony regarding your outstanding customer service experiences with Landmark Home Warranty! Providing service that exceeds your expectations, with friendly representatives that are courteous and professional, is our number one priority, and we are overjoyed that you found convenience and ease in the services we offer. On behalf of the entire Landmark team, thank you again for the opportunity! We truly value your business and look forward to serving you again soon. Landmark Home Warranty

Nov. 20th, 2020

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star star star star star

Roman Padron

Friendly and helpful and very prompt in getting appointments

6 years ago

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star star star star star

Becky

Great to work with, make sure you get repair in a timely manner

6 years ago

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star star star star star

KP

They are always prompt and ensure my issue is resolved in a timely manner.

6 years ago

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star star star star star

Ernest Butler

Thus far, Landmark has been very easy to work with and professional

6 years ago

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Lyndsee Veltre

I have requested that the plumber come back after fixing my garbage disposal as now there is a leak and they have yet to come out.

6 years ago

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Reply from Landmark Home Warranty

Dear Lyndsee, Landmark is actively searching for your information to review the situation firsthand. However, we cannot locate a Landmark service plan under the name provided. May we please ask you to forward the contract information to customerrelations@landmarkhw.com? Thank you for your consideration. Landmark Home Warranty

Sep. 23rd, 2020

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Jaycee

Hold time to reach customer service is over 1 hour each phone call. Emails sent to Landmark representatives go unanswered. Still waiting for covered ac to be repaired.

6 years ago

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Reply from Landmark Home Warranty

Dear Jaycee, Landmark is actively searching for your information to review the situation firsthand. However, we cannot locate a Landmark service plan under the name provided. May we please ask you to forward the contract information to customerrelations@landmarkhw.com? Thank you for your consideration. Landmark Home Warranty

Sep. 23rd, 2020

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star star star star star

Joseph D

The process was simple and easy and everyone was very helpful

6 years ago

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star star star star star

Jan

Easy to schedule appointments. Workmen are efficient and effective.

6 years ago

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star star star star star

Marianne Bloom Yuma, AZ

Always eager to help with your problem, friendly customer service

6 years ago

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star star star star star

Leslie blair Caldwell, ID

Customer service was good fast efficiency ive used it a few times

6 years ago

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star star star star star

Pamela Buckholz Kingman, AZ

Efficiency, Communication, Courtesy and Quality of Contractors, Follow Through.

6 years ago

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Reply from Landmark Home Warranty

Dear Mrs. Buckholz, Thank you so much for the 5 star review and testimony regarding your outstanding service experiences with Landmark Home Warranty! Providing service that exceeds your expectations, with friendly representatives that are courteous and professional, is our number one priority, and we absolutely love the positive feedback. On behalf of the entire team, thank you for entrusting Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Mar. 24th, 2020

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star star star star star

T Andersen

Quickly solves problems and customer service is very helpful.

6 years ago

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Reply from Landmark Home Warranty

Dear T Andersen,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 26th, 2020

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star star star star star_border

S. BROWN

Good experience with customer support and getting repair contractors out in a timely manner.

6 years ago

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Reply from Landmark Home Warranty

Dear S. Brown,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at customerrelations@landmarkhw .com.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 26th, 2020

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star star star star star

Itchung Cheung

Excellent and expedient service. I wish there were more local contractors.

6 years ago

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Reply from Landmark Home Warranty

Dear Itchung,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 14th, 2020

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star star star star star_border

Lindsay

The customer service has been great. Landmark representatives have helped me with all my questions.

6 years ago

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Reply from Landmark Home Warranty

Dear Lindsay,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

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star star star star star

Linda

They are prompt in setting up appointments when you contact them

6 years ago

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Reply from Landmark Home Warranty

Dear Linda,

Thank you for the great review! We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

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star star star star star

Heather

Excellent service! Very fast action and very fast coming up with a solution

6 years ago

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Reply from Landmark Home Warranty

Dear Heather,

We are pleased to hear that you feel this way! Thank you for the time you have taken to share your feedback. Please do not hesitate to reach out to us for any questions you may have!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

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star star star star star

Benjamin

Fast claims service, never been denied. You can even file a claim online.

6 years ago

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Reply from Landmark Home Warranty

Dear Benjamin,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2020

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star star star star star

Napoleon cardona

They are always to help out. And make it happen pretty fast.

6 years ago

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Reply from Landmark Home Warranty

Dear Napoleon,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2020

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star star star star star

Danny

Landmark answers calls quickly and sets up appointments promptly.

6 years ago

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Reply from Landmark Home Warranty

Dear Danny,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2020

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star star star star star

Mary allen

On time, friendly and finished, clean up their mess and out the door.

6 years ago

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Reply from Landmark Home Warranty

Dear Mary Allen,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2020

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star star star star star

Hermann Bristow

Very professional efficient and also takes care of the problem

6 years ago

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Reply from Landmark Home Warranty

Dear Hermann,

We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 17th, 2020

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star star star star star

Shelby Reich

They were very professional and thorough with their work and scheduling!

6 years ago

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Reply from Landmark Home Warranty

Dear Shelby,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,
Cheyenne Rapier
Customer Relations Manager

Jan. 14th, 2020

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Verified Customer

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star star star star star

Sonia Diaz Vail, AZ

They have made my life much easier. I dont have to worry about it!

6 years ago

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Reply from Landmark Home Warranty

Dear Sonia,

We appreciate your feedback and hope to continue to provide remarkable service for you and a piece of mind. Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,
Cheyenne Rapier
Customer Relations Manager

Jan. 14th, 2020

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star star star star star

Satisfied Customer Yuma, AZ

They are always in contact to make sure service has been scheduled or completed

6 years ago

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Reply from Landmark Home Warranty

Dear Satisfied Customer,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,
Cheyenne Rapier
Customer Relations Manager

Jan. 14th, 2020

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star star star star star

Louise Smith Yuma, AZ

I was very happy with the response time. The worker was very knowledgeable.

6 years ago

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Reply from Landmark Home Warranty

Dear Louise,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,
Cheyenne Rapier
Customer Relations Manager

Jan. 14th, 2020

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Verified Customer

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star star star star star

Eddie Tucson, AZ

Good job and great customer service when I called I got fast answer

6 years ago

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Reply from Landmark Home Warranty

Dear Eddie,

Thank you for the time you have taken to share your feedback. We are happy to see that we have been able to provide you with 5-star service. Please do not hesitate to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 8th, 2020

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star star star star star

DanyDaniel Lake Dallas, TX

They attend our request as soon as possible, good team with contractors

6 years ago

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Reply from Landmark Home Warranty

Dear DanyDaniel,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 8th, 2020