Guardian Protection: Read 4,697 User Reviews From Real Homeowners

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Verified Customer

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Justin Fort Worth, TX

I like convenience of it. Sometimes I can’t get it to work but I like being able to do it form the mobile phone.

6 years ago

Reply from Guardian Protection

Hi Justin, I am glad that you are enjoying the convenience of controlling your Guardian Protection smart home security system from your mobile phone. Our customers greatly appreciate this feature because it is time saving and keeps them in touch with what's going on when they can't be at home. We'd like to make sure your system works at all times, so please be sure and give us a call at 1-800-PROTECT (1-800-776-8328) so that we can help you. Or, email your account info (full name, premises address, and bet number to reach you) to wecare@guardianprotection.com so that we can get in touch with you.
Thank you and have a great day,
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 18th, 2020

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Verified Customer

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Jason Rockwall, TX

The best thing is their reliability. Their customer support and security equipment are awesome.

6 years ago

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Verified Customer

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Durward Fort Worth, TX

I feel very safe with the more cameras and being able to access everything using mu phone.

6 years ago

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Verified Customer

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Brian Aubrey, TX

Guardian Protection is easy to use. I get emails everyday if the alarm is not set.

6 years ago

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Verified Customer

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Shaun San Antonio, TX

The system was recommended by our realtor. I like that I can use the app on my phone.

6 years ago

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Verified Customer

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Olena Converse, TX

The ability to use it from the phone and the ease of use what I like about Guardian Protection.

6 years ago

Reply from Guardian Protection

Thanks Olena! Glad you like your Guardian service.

Kevin
Customer Satisfaction Advocate

Aug. 24th, 2020

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Verified Customer

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Anonymous Laurel, MD

All the equipment is up to date and works perfectly. The system is responsive and easy to use.

6 years ago

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Verified Customer

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Jessica La Marque, TX

It is pretty easy to use and for what you are getting it is a good value. It gives peace of mind.

6 years ago

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Verified Customer

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Michele Monroeville, PA

Installer was prompt and informative. Walked me through all of the online options available.

6 years ago

Reply from Guardian Protection

Hi Michele,
Thank you for choosing Guardian Protection; it's great to hear you are taking advantage of the interactive security features!

Aug. 10th, 2020

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Verified Customer

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Dan Jones

Great company. Products are easy to use. Have not had any issues with set up or daily operation.

6 years ago

Reply from Guardian Protection

Hi Dan,
Thank you for being a 5-star customer, Guardian Protection is proud to help protect your world every day.

Jul. 27th, 2020

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Verified Customer

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Jessica

Guardian was referred to me by a friend. I like that I can access my camera anywhere.

6 years ago

Reply from Guardian Protection

Hi Jessica,
Thank you for being a 5-star customer of Guardian! It's great to hear you were referred to us by a friend and the smart security features like the camera are bringing you peace of mind.

Jul. 23rd, 2020

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Verified Customer

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Gary

We haven’t had any issues. It seem to make the house safer. I would recommend.

6 years ago

Reply from Guardian Protection

Hi Gary,
Thank you for being a 5-star customer of Guardian Protection! It's great to hear the professional security monitoring is bringing you much deserved peace of mind.

Jul. 23rd, 2020

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Verified Customer

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Tenesha

Chose Guardian Protection because of the price. Customer service is timely. There is no outdoor two wat camera.

6 years ago

Reply from Guardian Protection

Hi Tenesha,
Thank you for choosing Guardian Protection for your security needs! It's great to hear we were able to work with you on a security package that fits your budget.

Jul. 23rd, 2020

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Verified Customer

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Jeffrey

Everybody in customer support seems to be very knowledgeable and I like that it local.

6 years ago

Reply from Guardian Protection

Hi Jeff,
Thanks so much for choosing Guardian Protection for your home security needs! It's great to hear customer support has been helpful when you needed us.

Jul. 23rd, 2020

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Verified Customer

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Christopher

Guardian is easy to use and convenient. Their support is very professional and friendly.

6 years ago

Reply from Guardian Protection

Hi Christopher,
Thank you for being a 5-star customer of Guardian Protection! We appreciate your continued business very much.

Jul. 23rd, 2020

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Verified Customer

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Adebowale

They are the best on response and it is cheap. The set up is fine. The guy was professional.

6 years ago

Reply from Guardian Protection

Hello, thank you for being a 5-star customer of Guardian Protection! We appreciate your business and look forward to providing additional peace of mind every day.

Jul. 23rd, 2020

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Verified Customer

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Margaret

Getting it installed was a positive experience. I like the convenience of using it on the phone.

6 years ago

Reply from Guardian Protection

Hi Margaret,
Thank you for being a 5-star customer of Guardian Protection! It's great to hear the interactive security features are bringing you everyday convenience.

Jul. 22nd, 2020

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Verified Customer

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Lynn

The lady who sold me the program was very professional. I liked her. The system does what I need it to do.

6 years ago

Reply from Guardian Protection

Hi Lynn,
Thank you for choosing Guardian Protection for your security needs and taking the time to review your sales experience!

Jul. 22nd, 2020

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Verified Customer

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Erich Zielenski

Guardian was recommended by the builder. I haven’t had any problems with them yet.

6 years ago

Reply from Guardian Protection

Hi Erich,
Thank you for choosing Guardian Protection! We are proud to help protect your world every day with professional security services.

Jul. 22nd, 2020

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Verified Customer

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Ebony

Equipment is really updated technology. It’s easy to use. We can see with the cameras.

6 years ago

Reply from Guardian Protection

Thank you for being a 5-star customer ,Ebony! Guardian Protection is proud to offer our customers the latest in smart home security features.

Jul. 22nd, 2020

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Verified Customer

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April

It’s been great! Any issues have been resolved pretty promptly. I feel secure.

6 years ago

Reply from Guardian Protection

Hi April,
Thank you for the 5-star review! We think you are a 5-star customer as well and we are glad the security system by Guardian Protection is bringing you peace of mind.

Jul. 22nd, 2020

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Verified Customer

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Tom

Easy to use and wireless. I like pretty much everything, the smoke detector and arming and disarming remotely.

6 years ago

Reply from Guardian Protection

Hi Tom,
Thank you for choosing Guardian Protection! Your smoke detector is monitored 24 hours a day, 7 days a week!

Jul. 22nd, 2020

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Verified Customer

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Randy

It’s good to be getting texts and then real time video. I like the price of it.

6 years ago

Reply from Guardian Protection

Hi Randy,
Thank you for providing 5-star customer feedback. Guardian Protection is proud to help protect your world every day at a competitive price.

Jul. 22nd, 2020

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Verified Customer

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Wafa

I like Guardian Protection. It makes my house a lot better because it is safe and good.

6 years ago

Reply from Guardian Protection

Hello,
Thank you for being a 5-star customer of Guardian Protection, we appreciate you!

Jul. 22nd, 2020

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Verified Customer

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Evelia Gil

Is good but will be nice if they help you find some one to put wire where need to.

6 years ago

Reply from Guardian Protection

Hi Evelia,
Thank you for being a 5-star customer! If you are still experiencing any issues please let us know here or call 1-800-PROTECT.

Jul. 23rd, 2020

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Verified Customer

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Susan McClelland

The pad is very simple user friendly don't believe they have to improve as of now

6 years ago

Reply from Guardian Protection

Hi Susan,
Thank you for the 5-star review! Guardian Protection is proud to help protect your world every day with professional security services.

Jul. 23rd, 2020

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Verified Customer

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Steve Johnson

Easy to work with. A little pricy but a very good system. Smart homes are the way of the future.

6 years ago

Reply from Guardian Protection

Hi Steve,
It's great to hear you are enjoying the latest in smart home security technology with Guardian Protection! We appreciate your business and feedback very much.

Jul. 23rd, 2020

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Verified Customer

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Emeka Olumba

Very good experience. I love the ability to monitor my house from any location from the any where.

6 years ago

Reply from Guardian Protection

Hello,
Thank you for sharing a 5-star customer experience! It's great to hear the interactive smart security features like the phone app monitoring are bringing you everyday peace of mind.

Jul. 23rd, 2020

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Verified Customer

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James

professional and curteous, I have not had to arm the alarm much, but what I can see they are very good.

6 years ago

Reply from Guardian Protection

Hi James,
Thank you for trusting in Guardian Protection! We've got your back with over 70 years in the security business.

Jul. 23rd, 2020

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Verified Customer

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precious lane

Steven was amazing. He answered all of the questions I had. He was also very helpful and nice

6 years ago

Reply from Guardian Protection

Hello,
Thank you for taking the time to share great 5-star feedback for Steven! Guardian Protection is honored to be your home security provider.

Jul. 16th, 2020

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Verified Customer

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Jacob Mills

Pricing was honest and fair for service and hardware. Customer service is great.

6 years ago

Reply from Guardian Protection

Hi Jacob,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect your world every day with professional security installation and monitoring.

Jul. 16th, 2020

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Verified Customer

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Alexandria

They help me out with what I need whenever I call them. I had issues with the sensors. They fell off the doors within the first day.

6 years ago

Reply from Guardian Protection

Hi Alexandria, thank you for reviewing your customer experience. If you are still experiencing any issues please reach out here or call us at 1-800-PROTECT.

Jul. 10th, 2020

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Verified Customer

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Sandra

They've been attentive to every need that I have. It's reliable and meets all of my needs.

6 years ago

Reply from Guardian Protection

Hi Sandra,
Thank you for being a 5-star customer! It's great to hear the system is providing reliable and we will work hard to help protect your world every day.

Jul. 10th, 2020

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Verified Customer

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Matthew

Easy to use, small and out of the way. Very responsive and friendly customer service.

6 years ago

Reply from Guardian Protection

Hi Matthew,
Thank you for the 5-star review of your customer experience! Guardian Protection is honored to be your home security company.

Jul. 10th, 2020

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Verified Customer

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Anonymous

Every time I had issues they were able to help me. They're always available if something happens.

6 years ago

Reply from Guardian Protection

Hello, thank you for the 5-star customer feedback! Guardian Protection is proud to help protect what matters most to you every day.

Jul. 10th, 2020

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Verified Customer

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Santosh

The quality of the equipment is really nice and upgraded.The remote access and upgrades are great.

6 years ago

Reply from Guardian Protection

Hi Santosh, thank you for taking the time to share 5-star customer feedback! Guardian Protection is proud to help protect your world.

Jul. 10th, 2020

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Verified Customer

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Bruce

It's very reliable. I like the convenience of having interaction through my mobile devices.

6 years ago

Reply from Guardian Protection

Hi Bruce, thank you for choosing Guardian Protection! it's great to hear you are enjoying the smartphone app.

Jul. 10th, 2020

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Verified Customer

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Sean

They're available at all times. They seem to understand the systems and everything.

6 years ago

Reply from Guardian Protection

Hi Sean, thank you for being a 5-star customer! Guardian Protection is proud to help protect your world every day with professional security monitoring.

Jul. 10th, 2020

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Verified Customer

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George

It's easy ot use and allows you to access in your phone. It's pretty dependable.

6 years ago

Reply from Guardian Protection

Hi George,
Thank you for sharing a 5-star customer review! Guardian Protection is dedicated to helping to protect what matters most to you every day with smart, interactive security solutions.

Jul. 9th, 2020

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Verified Customer

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Roland

My neighbors had guardian. I decided to go with you guys and you had some nice prices.

6 years ago

Reply from Guardian Protection

Hi Roland, thank you for choosing Guardian Protection for your home security! It's great to hear you came thru a recommendation and that we were able to find the security package that worked with your needs and budget.

Jul. 9th, 2020

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Verified Customer

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Chinwe

Prompt service, easy to use equipments. I'm enjoying the service I'm getting so far.

6 years ago

Reply from Guardian Protection

Hi,
Thank you for taking the time to share 5-star customer feedback! Guardian Protection is proud to help protect your home every day with award-winning home security monitoring.

Jul. 9th, 2020

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Verified Customer

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Frank

Good quality product and sound. Quick response and very knowledgeable. It's easy to use.

6 years ago

Reply from Guardian Protection

Hi Frank,
Thank you for being a 5-star customer of Guardian Protection! It's wonderful to hear you are finding the security system easy to use and the less than 20 second average response time on alarms is bringing you the peace of mind you deserve.

Jul. 9th, 2020

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Verified Customer

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Dezarie

They've answered all my questions. They're very prompt. It's affordable and keeps my family safe.

6 years ago

Reply from Guardian Protection

Hello,
Thank you for being a 5-star customer! Guardian Protection is proud to be your home security provider of choice.

Jul. 9th, 2020

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Verified Customer

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Jeremy Benoit Wilmington, DE

They are very easy to work with. They've solved my few issues in a timely manner.

6 years ago

Reply from Guardian Protection

Hi Jeremy,
Thank you for being a 5-star customer of Guardian! It's great to hear the support staff were efficient and helpful when needed.

Jul. 1st, 2020

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Verified Customer

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Carol Tenley Plano, TX

I only had to contact them once regarding my password but they were so helpful and nice.

6 years ago

Reply from Guardian Protection

Hi Carol,
Thank you for sharing great customer feedback! It's wonderful to hear the customer care team was helpful and treated you with the respect that you deserve.

Jul. 1st, 2020

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Verified Customer

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Tina Collins Saint Peters, MO

They great my family feel very safe being part of the Guardian Protection family.

6 years ago

Reply from Guardian Protection

Hi Tina,
Thanks so much for being a part of the Guardian Protection family! It's wonderful to hear the professional security monitoring is providing you with much-deserved peace of mind.

Jun. 25th, 2020

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Verified Customer

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Mrs. Nate' Billingsley-Walton Parker, CO

Overall, it has been a good experience. I just wish they gave a multi-account discount on some sort.

6 years ago

Reply from Guardian Protection

Hello,
Thank you for choosing Guardian Protection and taking the time to share helpful feedback. We do offer a referral credit if you refer a friend to us! Have a safe day.

Jun. 25th, 2020

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Verified Customer

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Felix San Antonio, TX

It is really up to date and has worked. I have got to know the person and I trust him.

6 years ago

Reply from Guardian Protection

Hi Felix,
Thank you for being a part of the Guardian Protection family! We are proud to help protect your world every day with professional security monitoring.

Jun. 25th, 2020

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Verified Customer

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Sonya Vickers Thonotosassa, FL

Average. Camera doesn’t notify me motion. I get packages delivered and no notification. Half of the time my live camera doesn’t work

6 years ago

Reply from Guardian Protection

Hi Sonya, I'm sorry to hear you're having issues with the cameras and notifications. Our technical care team would be happy to assist; just give us a call at 1-800-PROTECT.

Jun. 23rd, 2020

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Verified Customer

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Lois A Wake Forest, NC

Customer service was okay. I got the doorbell but it rings funny and it doesn't really come up on my screen like it should.

6 years ago

Reply from Guardian Protection

Hi Lois,
Thank you for taking the time to share helpful customer feedback! Our technical care team would be happy to help you out, please give us a call at 1-800-PROTECT.

Jun. 19th, 2020

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