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ADT-Monitored Security Reviews

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4.5

Overall Score

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James Brear Baton Rouge, LA

Nothing! The billing department is so screwed up, how can I rely on the security system???

6 years ago

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Emmanuel Naidoo

Not customer focused. Needs better communication to customers.

8 years ago

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Fred monongahela Monongahela, PA

Put holes in wall then left when they count get signal to finish install for cellular service

8 years ago

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Rose Rossignol Panama City, FL

They lied to me from the begining. They billed me twice and never refunded the over payment.

8 years ago

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Anonymous Chicago, IL

The actual installation vs the original phone conversation were quite different

8 years ago

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Kelly Holmdel, NJ

Very expensive. We had to cancel the service when ADT would not meet our old alarm companies offer.

8 years ago

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John Whitehall, MI

Hard sales approach drove me away. Received different answers to basic questions.

9 years ago

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BOB BOFFO Winter Haven, FL

THE WORSE SECURITY SYSTEM I HAVE EVER HAD. POOR CUSTOMER SERVICE AND HIGH PRICED.

9 years ago

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Chynna Collinsville, OK

Not helpful when Ive had problems. Never calls when alarm actually goes off

8 years ago

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Chris

Awful customer service, constantly lied too and very rude. Avoid at all cost.

8 years ago

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Sandro

They don't care about customer service it takes them a week to answer emailes

9 years ago

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Na Cary, NC

High pressure and unwilling to put quotes in print

9 years ago

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Don

Bad product and service, overpriced and kept going up

9 years ago