Wine Country Gift Baskets Logo

Wine Country Gift Baskets

Is This Your Business?
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3.0

Overall Score

Author: Kalicia Bateman

LAST UPDATED: January 5th, 2022

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The Good

  • Exclusive discounts
  • Innovative app
  • Social media presence
  • Wide variety of items and themes available to choose from with a gift basket available for everyone
  • Exclusive online discounts
  • Ability to add a greeting card to any order for $3.95 for a personalized touch
  • Corporate gifts can be personalized with company logo, etc.
  • Electronic order form
  • Full catalog available online
  • Innovative app to shop WineCountryGiftBaskets.com on the go
  • Extended hours to talk to customer service: Sunday 6am-3:30pm, Monday - Friday 5am-7pm, Saturday 6am-5pm. All times Pacific.
  • Customer service is available via online chat during times above
  • Corporate accounts available
  • Social Media presence
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The Bad

  • No personalization on baskets
  • No listed Kosher gift basket items
  • Limited gluten free baskets
WineCountryGiftBaskets.com has a very large inventory, but there are a few gaps or areas which are listed as categories that are a bit deceiving. These are the "State" and "City" baskets. Besides differing text on the pages (a few sentences about the state or city), the results for each one is the same. If someone is looking for a way to personalize a basket for a state or city - this is not it. This give the offerings a more inflated appearance. There is a separate page available for Kosher gift baskets, but when clicking through, there are no products listed on the page. Additionally, only three baskets are tagged as being "gluten free."
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The Bottom Line

After reviewing the criteria and interacting with customer service representatives, our review team can confidently recommend WineCountryGiftBaskets.com. This company has a comprehensive product line, many online specials and professional customer service. We were impressed with the quality and quantity of the gifts available and the interactions which we had personally and the reports which we found online about WineCountryGiftBaskets.com.
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Star Rating

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2.3

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34 Reviews

Review Breakdown

5 grade

26%

4 grade

3%

3 grade

0%

2 grade

9%

1 grade

62%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Victoria Leone Merritt Island, FL

I am amazed that they made a problem with delivery work out. I ordered in Nov, and USPS messed up. I had given up hope that delivering before Christmas was even possible. My family got their present on Christmas Eve and it made them so happy. They went out of their way to make it happen for me. Wine Country Gift Baskets, you all are amazing and your products are wonderful. Thank you!!

4 years ago

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Jim Jurewicz Summerville, SC

Judy in Customer Service is the best - please clone her as she sets the standard for amazing professional service. I had an issue with the post office delivering a basket to the wrong address and Judy IMMEDIATELY said she would send another one out overnight by UPS. I can't say enough about Judy and my satisfaction with Wine and Country Gift Baskets. I am a customer for life!

4 years ago

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Cindy Commerce, MI

We received a beautiful basket containing 5 bottles of wine amongst other delicious food items and notions. One of the bottles arrived broken. When I contacted the company the customer service representative was wonderful. She said the company would send a replacement basket. I told her that was not necessary as only one bottle was broken. Today we received an entire new basket which included 5 bottles of wine and all of the other items. Their service and care about their customer is well above expectations.

6 years ago

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Patricia Cross Panama City, FL

We received a lovely gift basket for our 49th anniversary. Everything was delicious but we especially enjoyed the caramel sea salt cookies, and there was four different types of crackers and some delicious cheese with some accommodating chocolates.. and many other goodies but we especially enjoyed the wine ,it was superb!

5 years ago

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Jane Latinovic Novi Sad, 06

I have to say reading multiple bad comments AFTER ordering, made me nervous and skeptical. Baskets were the same as the photo, delivery was on time. And I ordered at the busiest time of the year. Shipped on 28th, delivered on 29th. Quite satisfied with their service!

5 years ago

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Frank Russo Reading, PA

Nothing but great experiences. Seems everyone wants gifts delivered on 24 dec or 14 feb. everyone, with more and more online shopping how in earth can anyone expect FedEx or Ups to keep up. Time to reset expectations. Great value for money and I never had a problem

8 years ago

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Gloria Corell Elbow Lake, MN

We have sent and received several gift baskets and each one was beautifully packaged and contained what was advertised: high quality products! Thank you for on time deliveries and for making me look like a big shot to family members!!!

10 years ago

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Jeannie m koch Cherokee, NC

Recently I had the opportunity of placing my first order with one of your representatives, Ina S. If the service I received over the phone is anything close to the quality of your products, I need look no further for future orders than with Wine Country Gift Baskets.

10 years ago

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Elisa Naples, FL

Fast and efficient company. Will order again. Thanks Lisa

7 years ago