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From You Flowers

Is This Your Business?
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3.3

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 4th, 2022

When it comes to a diverse selection in floral arrangements, From You Flowers delivers. The extensive online website offers a wide range of occasions and all sorts of flower varieties—sunflowers, daisies, carnations, orchids and even succulents. There are flowers to wish someone a happy birthday, to congratulate a couple on their new baby, express your deepest sympathy, or maybe you want to deliver flowers to your loved ones just because. No matter the recipient or the occasion, From You Flowers will provide a beautiful bouquet. From You Flowers has linked up with about 20,000 florists around the globe and, with these connections, From You Flowers supplies fresh flowers to the entire United States and 140 other countries.

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The Good

  • Floral Arrangement Selection
  • Same Day Delivery
  • Costs
  • Flower Resource Guide

Floral Arrangement Selection

One of From You Flowers most prized qualities is their wide selection of flowers. They don't just give you the basic long-stem roses red or pink roses (though they handle those too). With such a variety of themes, you're sure to find the bouquet that fits your occasion. Want to get your spouse anniversary flowers? Tell your mother happy Mother’s Day? They’ll have the perfect bouquet. Aside from bouquets, they also offer corsages and boutonnieres, gift baskets, plants, and wreaths. In other words, you can order "from-you" flowers, but if you prefer, you can order "from-you" fruit, treats, and plants instead.

Same Day Delivery

Even though they're a global company, From You Flowers are delivered by a local florist, which helps keep them preserved for deliveries. So if that bouquet of sunflowers is perfect for a birthday gift, customers won’t have to worry about waiting in long lines at the last minute. Place your order by 3 p.m. in the time zone of your delivery, and your flowers will arrive within hours. 

Costs

From You Flowers has a variety of choices when it comes to picking a bouquet. Customers have the option to select a bouquet size of regular, deluxe, or premium. Because of this, it allows customers to choose an arrangement within their price range. From You Flowers bouquets are typically between $25-$80 for a quality arrangement. If that is still a little much on the budget, there is a sale page where customers can find bouquets for under $30. Fairly often, From You Flowers provides coupons and promo codes, so be on the lookout for those. 

Flower Resource Guide

The From You Flowers website provides a thorough directory of flower facts. The topics range from choosing the perfect flowers for your coworker to tips on how to prolong the life of your bouquet. The extensive information will give customers a leg up when sending the appropriate flower arrangements for any special occasion. 

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The Bad

  • Customer Complaints
  • Substitution Policy

Customer Complaints

No company is without its faults though. Over two hundred complaints were regarding delivery problems, and another two hundred reported issues with the product itself that they received. Other customers reported flaws about the company's satisfaction guarantee, billing, and advertising issues. On top of that, there are several negative reviews online about this company as well. Most of these reviews complain about the From You Flowers's dishonest pricing and missed deliveries. So for what it's worth, beware if you order from this company that you may have some hiccups.

Substitution Policy

While From You Flowers does their best to arrange their floral bouquets exactly as pictured on the website it is possible the local florist will have to substitute certain flowers due to lack of availability or in order to deliver your arrangement on time. From You Flowers states that they will try to match flower color and looks as close as possible, but if they cannot fulfill the request they will substitute flowers of equal or greater value. This also applies to the containers in which the flowers arrive in. This might not seem that negative, but it can throw customers off who are expecting the replica of the bouquet they ordered online. 

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The Bottom Line

Above all else, From You Flowers’ wide variety of bouquets and the quality of their freshness sets them apart. While a lot of competing florists only provide you with bouquets of lilies and roses, From You Flowers generously lets you choose between several different types. Plus, between their local florists' efforts and their same-day delivery, the flowers you order will come fresh and beautiful. Just be aware of the possible mishaps that can come with ordering a bouquet online (delayed delivery or flower substitutions). On the whole, From You Flowers has a positive reputation, decent prices, and plenty of customer support.  Because their variety and quality make them stand out, they present an excellent option for customers who value those factors.

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Star Rating

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1.7

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358 Reviews

Review Breakdown

5 grade

13%

4 grade

2%

3 grade

4%

2 grade

3%

1 grade

78%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Carlos J Burgos Ormond Beach, FL

I ordered roses for my wife. The ad stated that it would be delivered within four (4) hours. I received an email confirmation at 9am. I got home at 5:30pm & still no flowers. When I tracked the order it said, "Delivered" I did contact Customer Service by chat as this was the only way to communicate. They did respond right away. My flowers were delivered at 6pm. This why I'm responding with a 3 & not a 5 star

5 years ago

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Dave Fortin Kingston, PA

Easy to order but sometimes the prices change without notice. Very frustrating if you're planning on a budget. Also, what is with the delivery charge of $15? That's quite erroneous and nonsensical. I definitely don't appreciate this and haven't seen any way to avoid this either. The flowers themselves, however, are always beautiful, well designed/organized, and generally always arrive as depicted. They're always fresh which is amazing!

5 years ago Edited September 21, 2021

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Marie Wallace Greenville, MS

Received rose & stargazer for Valentine’s sent from my son and daughter in law. Worst looking flowers I ever received. Skimpy and damaged; some of the stargazers were torn from stem. Not sure how much they paid but they are not worth their money.

4 years ago

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Nina Biesinger Eagle Mountain, UT

The picture I ordered does not look as beautiful as I the flowers that were delivered. I ordered the deluxe option, so was dissatisfied that the flowers did not look the same as the photo. Also, some of the flowers were Not in the vase that I ordered.

5 years ago

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Sahira Archer Durham, NC

The website was great. Very user friendly and provide lots of great options. The quality of the actual productive received is not up to par as expected which was a let down. The convenience and versatility is nice but I would expect the quality to be in line with the expenses.

5 years ago

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dianne Thompson, MB

I was pleased with the flowers but i wasn’t pleased with delivery. First instead of being delivered within four hours of being ordered, it took 11 hours and the flowers were left outside in the ground without notifying the recipient. No one knocked on the door or rang the bell. It took me starting an investigation to find out where they were

5 years ago

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LR Stafford, VA

The order came on time but I am nit happy with the looks and quakity of the flowers. It looks like the flowers with last for a few days it’s not as fresh as it should be, it’s not the same as how it was presented thru the website. Not satisfied with the product.

5 years ago

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Susan Seltzer Berkeley Heights, NJ

The flowers were delivered...I guess a neighbor took them and we didn't know that. The flowers delivered were not even close to the photo that I selected but the delivery was same day so maybe they didn't have the exact flowers as the photo. Still pretty.

5 years ago

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Amy Quinde Tonawanda, NY

I would have like to have received a text message immediately after the flowers were delivered. Instead, I had to wait for a "thank you" from my friend and that took 24 hours.

5 years ago

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Robin Thomas Riverside, CA

I’m disappointed! The flowers that were delivered look nothing like the flowers I purchased. I could have done a better job arranging the flowers myself and saved a ton of money by buying them at a grocery store.

5 years ago

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Patricia Strahan Red Bank, NJ

The flowers arrived with multiple broken branches. Otherwise, the orchids are beautiful.. Maybe packaging could be better?

5 years ago

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Xvira Hillmon Clearwater, FL

Online ordering was easy . Flowers arrived approximately 8 p.m. on September 30th. Very late for delivery fee amount charged.

5 years ago

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joy bodo Huntington Station, NY

They delivered next day which was fantastic. I don’t know how the flowers were because the recipient has not told me

5 years ago

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Lynn Russellville, AR

What my Aunt received, didn't look anything like I ordered. Very disappointed.

5 years ago

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Tanja Leach

They are pretty but the bouquet is very small for the price

5 years ago