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From You Flowers

Is This Your Business?
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3.3

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 4th, 2022

When it comes to a diverse selection in floral arrangements, From You Flowers delivers. The extensive online website offers a wide range of occasions and all sorts of flower varieties—sunflowers, daisies, carnations, orchids and even succulents. There are flowers to wish someone a happy birthday, to congratulate a couple on their new baby, express your deepest sympathy, or maybe you want to deliver flowers to your loved ones just because. No matter the recipient or the occasion, From You Flowers will provide a beautiful bouquet. From You Flowers has linked up with about 20,000 florists around the globe and, with these connections, From You Flowers supplies fresh flowers to the entire United States and 140 other countries.

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The Good

  • Floral Arrangement Selection
  • Same Day Delivery
  • Costs
  • Flower Resource Guide

Floral Arrangement Selection

One of From You Flowers most prized qualities is their wide selection of flowers. They don't just give you the basic long-stem roses red or pink roses (though they handle those too). With such a variety of themes, you're sure to find the bouquet that fits your occasion. Want to get your spouse anniversary flowers? Tell your mother happy Mother’s Day? They’ll have the perfect bouquet. Aside from bouquets, they also offer corsages and boutonnieres, gift baskets, plants, and wreaths. In other words, you can order "from-you" flowers, but if you prefer, you can order "from-you" fruit, treats, and plants instead.

Same Day Delivery

Even though they're a global company, From You Flowers are delivered by a local florist, which helps keep them preserved for deliveries. So if that bouquet of sunflowers is perfect for a birthday gift, customers won’t have to worry about waiting in long lines at the last minute. Place your order by 3 p.m. in the time zone of your delivery, and your flowers will arrive within hours. 

Costs

From You Flowers has a variety of choices when it comes to picking a bouquet. Customers have the option to select a bouquet size of regular, deluxe, or premium. Because of this, it allows customers to choose an arrangement within their price range. From You Flowers bouquets are typically between $25-$80 for a quality arrangement. If that is still a little much on the budget, there is a sale page where customers can find bouquets for under $30. Fairly often, From You Flowers provides coupons and promo codes, so be on the lookout for those. 

Flower Resource Guide

The From You Flowers website provides a thorough directory of flower facts. The topics range from choosing the perfect flowers for your coworker to tips on how to prolong the life of your bouquet. The extensive information will give customers a leg up when sending the appropriate flower arrangements for any special occasion. 

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The Bad

  • Customer Complaints
  • Substitution Policy

Customer Complaints

No company is without its faults though. Over two hundred complaints were regarding delivery problems, and another two hundred reported issues with the product itself that they received. Other customers reported flaws about the company's satisfaction guarantee, billing, and advertising issues. On top of that, there are several negative reviews online about this company as well. Most of these reviews complain about the From You Flowers's dishonest pricing and missed deliveries. So for what it's worth, beware if you order from this company that you may have some hiccups.

Substitution Policy

While From You Flowers does their best to arrange their floral bouquets exactly as pictured on the website it is possible the local florist will have to substitute certain flowers due to lack of availability or in order to deliver your arrangement on time. From You Flowers states that they will try to match flower color and looks as close as possible, but if they cannot fulfill the request they will substitute flowers of equal or greater value. This also applies to the containers in which the flowers arrive in. This might not seem that negative, but it can throw customers off who are expecting the replica of the bouquet they ordered online. 

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The Bottom Line

Above all else, From You Flowers’ wide variety of bouquets and the quality of their freshness sets them apart. While a lot of competing florists only provide you with bouquets of lilies and roses, From You Flowers generously lets you choose between several different types. Plus, between their local florists' efforts and their same-day delivery, the flowers you order will come fresh and beautiful. Just be aware of the possible mishaps that can come with ordering a bouquet online (delayed delivery or flower substitutions). On the whole, From You Flowers has a positive reputation, decent prices, and plenty of customer support.  Because their variety and quality make them stand out, they present an excellent option for customers who value those factors.

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Star Rating

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1.7

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358 Reviews

Review Breakdown

5 grade

13%

4 grade

2%

3 grade

4%

2 grade

3%

1 grade

78%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Cindy C Bennett Herriman, UT

I ordered some flowers last week for a sister who's in the hospital for some serious health issues. I wanted to send her some bright happy flowers, and chose accordingly. What was sent was a colorless, wilting, poorly arranged vase of flowers. Not even close in color or flower type. I contacted Flowers for You and they felt an 18% refund and an apology was sufficient. (They offered a refund of $11 on a $62 order.) Not a full refund, not a replacement. This is the 3rd time I've used them, and I was happy with the first 2 that were sent. But this is ridiculous - and the fact that they won't stand by their product is enough that I won't use them again.

5 years ago

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Alicia Burbank, CA

Placed a Valentine's Day order for my daughter on 02/04/19. Total was over $60. Instructions asked if this was a business where being delivered. I stated yes provided address and the order said it would be delivered on Valentines Day between 8am - 6 pm. (we work together). My daughter left and I waited till 7 pm and order was never delivered. However I received an email at 6:36 pm stating delivery was made. That was false and immediately attempted to call them, no answer just voicemail message saying to track my order online and then call was disconnected. I sent several emails and eventually the next day around 2:50 pm I received an email stating I was getting a full refund. Also, that Friday the 15th, the flowers were delivered, OMG! flowers were dry and looked dead as if they made the arrangement from flowers they picked from the trash. They did not look like the photo what so ever. They were rather embarrassing. I asked the delivery guy, these flowers were suppose to be delivered yesterday and they look ugly. He said "I don't know I was only dispatched 30 minutes ago" and made a quick exit. This was my first and LAST time ordering from this website. I'm just happy I received a full refund, and the flowers received were tossed (back) in the trash.

7 years ago

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Mary LindemulderCountryside Mansfield, TX

Ok! First-my order was delayed, but I wanted my sister to see what we tried to get to her on her b'day! Second - It was delivered today, & to say I'm disappointed in it is an understatement 🤨 It was NOWHERE near what I ordered! I wish u had a place here for a picture of what was delivered! I need a way to forward a pic to you! Please let me no how this can b done, as u need to see it! I could have done better myself! My first time ordering w/u will, unfortunately, be my last, which is a shame as ur site has beautiful arrangements & great pricing!

5 years ago

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SoUwanaBaRocStar Antioch, CA

Ordered flowers to be delivered on my wedding day to a hotel in Las Vegas. They did arrive on time, however they were "not" deluxe size, nor did they look anything like the picture of the flowers I purchased. It was pretty disappointing because I bought this Peach/Orange themed bouquet to match the colors of my wedding. Not only were there other colors like Yellow? and White?, but completely different flowers like cheap Carnations!

6 years ago

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Beth Landberg Columbus, OH

The amount of flowers in the actual arrangement was about half of what the picture on line of what I ordered. Although the recipient was very happy to get flowers I was very disappointed that I didn't get anything close to what I paid for.

5 years ago

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Dianne Fox Live Oak, FL

Flowers arrived at daughters. 2 were dying. Others were losing their petals because they were all wrapped without any water supply to them. Should have had little water holders on them. For the handling fee of 15.50 very disappointed. Will not order from this company again unless they can correct the issue. For 74.00 not happy!!!!

5 years ago

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Anne M C

Additional charge for same day delivery but was not told about this additional charge; product ordered was not ordered received. Told me I agreed to final price and I should have asked for a break down of charges. Will not use this company again.

9 years ago

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Paul West Mechanicsburg, PA

the flowering basket was supposed to be Premium basket I paid extra for a large plant basket... it was smaller than the basic pictured and very disappointing

5 years ago

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Cindy Losacano Chicago, IL

Delivered to apt office instead of apt. Bouquet wasn't puzzles together like ordering photo. Overall very DISSATISFIED!!!

5 years ago

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Antoinette Davis Blacksburg, SC

They didn’t look like the picture. I ask for more pink.

5 years ago