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5.5

Overall Score

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Brandon Scott Norcross, GA

Planet fitness is a great local gym for beginners and professionals. The staff is always great and helpful, and I never feel judged as I am working out. My friends and I enjoy going to Planet Fitness from time to time.

6 years ago

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Lizabeth Augustine Holmdel, NJ

Excellent experience. Daughter a member. Immaculate, always a plus in that environment. Knowledgeable staff. Like the colors and marketing of their product and services.

6 years ago

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Dwhoush Theodore, AL

The price of the Planet Fitness membership was cheap. The location I went to was always packed and it was hard to get on the equipment you wanted. The staff was very helpful though1

6 years ago

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JD Dunklee Norcross, GA

Going to Planet Fitness is always a pleasure because each one has quality facilities! The equipment is nice and plenty of other workout programs to get into

6 years ago

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JDWain Tallahassee, FL

Planet Fitness is a great low stress place to workout and get in shape, I don't feel any judgment like I do in other gyms in my area, everyone is always nice and helpful.

6 years ago

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David T Draper, UT

Planet Fitness is a good gym. They have a good variety of equipment and trainings, but they are a little more expensive than some other decent gyms. I think their pizza nights, etc. are a little weird, but I look past that.

6 years ago

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Dillbrow Aberdeen, ID

It does what it advertises, a place to workout without the pressure or environment that comes with a gym membership. Only complaint is that there are no free weights, only machines.

6 years ago

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Juliann Mecham Managua, MN

I honestly am a big fan of planet fitness. I feel like it really does offer what it advertises, and you can get a good workout in a solid gym, I would recommend.

6 years ago

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Jarrett Ingram Elkridge, MD

Planet Fitness was a mixed experience for me. For one, there are no scales anywhere in the gym. This doesn’t make sense to me. Also, I saw signs everywhere banning certain types of tank tops, jugs of water etc. It seems as though it’s a gym that doesn’t really want people to get fit. Even so, the price alone makes it worthwhile.

6 years ago

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Jesse Rice Biloxi, MS

This gym is reasonably priced and usually clean, with good hours, but don't expect the employees to have a clue about anything or a desire to assist. Their billing sounds good but in fact they do it in a way that will refuse to cancel and they will change your rates without notice. I had to change my bank account just to cancel it.

6 years ago

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Cam McClellan Magna, UT

An overall clean gym with decent equipment at Planet Fitness. Sometimes the workers can be a bit over the top with rules, but it wasn’t as bad as some of my friends led me to believe.

6 years ago

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Dayjah Fort Lauderdale, FL

I love how many planet fitness there are around, and the workers are always so willing to help me out with the machines and any other questions that I may have.

6 years ago

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Andrea C Moran-Melendez Jacksonville, FL

I loved the program that they offered for students over the summer to help encourage people to get active. I really hope that they continue that program every year or offer an even more discounted rate for students overall.

6 years ago

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Michelle W Coraopolis, PA

10 bucks a month is honestly a wonderful deal, but I don't like how the gym lacks a number of free weights. It's definitely not as busy as other big franchise gyms and very clean.

6 years ago

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Melanie Rio Rancho, NM

I have been a member of Planet Fitness for years. Their machines are pretty decent and the facilities are well maintained and cleaned regularly. It’s nice that I can go when I have time.

6 years ago

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Katherine Whyte Miami, FL

I participated in their Summer Challenge this summer and was able to have access to alot of their facilities and equipment needed to have a great exercise. Very nice and informed staff too!

6 years ago

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Zac Marx Brighton, CO

Planet Fitness is a great gym, when you dont recognize other gym names around. I use planet fitness a lot while traveling. The machines are always in great condition and I never have to wait to work out.

7 years ago

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Chloe Adams Morgan, UT

Planet fitness is a great place to come use the treadmills and other cardio machines; however I feel as though when I had problems they weren’t addressed.

7 years ago

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Becca Tallahassee, FL

Cheap cheap cheap, but you need to be self-motivated and have an idea of how to put together your own workout in order to get the most out of this gym. You can pay extra for trainer-led classes.

7 years ago

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Cristiana Orem, UT

I worked out at Planet Fitness a couple years ago and I really enjoined. I like the idea that they have monitors to help out and classes schedule periodic. Place was always clean and customer service is great.

7 years ago

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Brody B Orem, UT

Planet Fitness is a great place to get a nice quiet workout at an affordable price. I love the laid back atmosphere and it is never that busy. The staff is knowledgeable and friendly.

7 years ago

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Dasha Directo Provo, UT

Planet Fitness is probably more of the more less intimidating places to work out since there's a wider variety of people there. There are a lot of people there that have just started a gym membership, so it's less intimidating.

7 years ago

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Jami Schmieding Mesa, AZ

I love planet fitness, it is open 24 hours so i dont have to worry about it closing. free pizza and bagels once a month and it is a judgement free zone.

7 years ago

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Fernando Delgado Tempe, AZ

I enjoy the stations the have and the massage chair but the only thing I would recommend is not having pizza and bagel nights and including classes. This would add so much for value with classes and babysitting.

7 years ago

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Kathie Bowman Lakeside, CA

I use Planet Fitness for my gym and would recommend to anyone. The customer service is always very welcoming. The gym is always so clean and there is always equipment to use.

7 years ago

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Karen Anderson Lindon, UT

I belong to Planet Fitness. I dont go there very often, but I really like it. I never feel out of place even though I'm not perfectly fit. I love the tanning beds and massage tables after a workout.

8 years ago

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Tualagi Saint George, UT

been here i think 5 times with a friend. i like how it is not crowded. i got a week pass to try it out for free. friendly staff. clean and doesn't smell bad.

8 years ago

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Jr Orem, UT

i love this gym. not too crowded. everyone minds there own business and don't over charge your account. the employees here are personable and friendly.

8 years ago

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Rashida Laumatia Saint George, UT

Pretty sure it was just the location I visited. Have heard nothing but great things so I joined at the nearest location. It wasn’t very clean, employees weren’t friendly, and my trainer kept rescheduling. I would hope to find another location and revisit and hope for a better experience.

8 years ago

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Kristin G Pleasant Grove, UT

I gave 4 stars only because when we joined we had to pay a much higher start up fee than the current gym where we are now. We did enjoy it though while we were members. It was smaller and Ilimed that.

8 years ago

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Sarah Fairfax, VA

I love their business model of low rates and a solid gym to use! They make things fun with their signs and marketing and have bagel days and such for all the members.

8 years ago

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KMR R Cincinnati, OH

Arrived at the gym yesterday in cincinnati, ohio. found a note in small print that the hours are now closing at 9 pm. entire reason this brand is successful is 24/7 whats going on with planet fitness? Girl at the desk had no clue.

4 years ago

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Laurel Dalton Herriman, UT

Planet Fitness has the perfect location to make working out easy! I love the affordable prices this gym offers to athletes of young and old.

4 years ago

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Robyn Brady Kent, OH

Comfortable working out here. There's one of everyone here which I like. Great prices and hours too!

5 years ago

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Bergen Billings Smithfield, UT

It is always sanitary have many different types of equipment to use I can always get a good workout in.

5 years ago

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Shante Reeder Draper, UT

I really like that this gym is so affordable. However, you get what you pay for. This is a great place to work out if you are intimidated by big gyms. Staff is very friendly.

6 years ago

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Tia Smile Philadelphia, PA

I am disgusted with planet fitness...you send an email out on June 10, 2020 and resumed BILLING ON JUNE 17. AS CUSTOMERS WE SHOULD HAVE HAD 30 DAYS NOTICE. PEOPLE ARE FURLOUGHED, LAID OFF, and trying to regroup after this crisis. I understand money was lost but you don't sabotage loyal customers to get it!😡😠😡 Planet fitness

6 years ago

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Jadon Barre ,

Planet fitness has an abundance of great workout tools at my disposal. But the staff was very nervous and awkward when I had questions. It was a bit inconvenient.

6 years ago

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Karina Aguilar Managua, MN

i love planet fitness! i never feel uncomfortable walking into that gym. they offer all their ammenities at such an affordable price

6 years ago

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MaryAnn Hagblom Salt Lake City, UT

It’s prices are amazing and you pay month to month. So no long term contracts. Feel more comfortable there.

6 years ago

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Nicole Sohm Herriman, UT

Very small gym and usually not super busy so if you want to workout in a quieter gym with less people go to planet fitness!

6 years ago

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Jin The Eomma Mount Olive, MS

Definitely my one place to work out. They don’t judge. As most people like myself are afraid of being judged.

6 years ago

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Pete Martinez Pahrump, NV

We moved to another city that did not have a facility and we tried to cancel our membership. I just discovered they are still debiting my bank account; six months later. I have gone into the facility and have made NUMEROUS phone calls with no luck. They keep saying they will handle it!

6 years ago

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Jennifer Scranton, PA

Very pleasant atmosphere and cool gym! All the staff always smiles and wills to assist if necessary.

6 years ago

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Melissa Anania Bethpage, NY

I was able to apply by phone but can’t cancel by phone. So mad ! Had a one year membership but just found out the company has been charging me for 4 extra months. Called and got no help. They will charge you after membership is over unless you go in to cancel. They have an extra $80 of my money for nothing.

7 years ago

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Wayne Galindo Pompano Beach, FL

i will make this short, ''''''dont join this gym''''' in coconutcreek fl plaza, by publix,.2 managers are big liars, always making mistakes and black listing customers on purpose, debbie and jason, the worst, i ever seened,..there are better gyms out there,..with better customer service,..

7 years ago

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Terah odell Urbandale, IA

Tried to cancel charged me for canceling and then a late fee I was never late! They blamed billing I called billing and billing said it was on them and I called back and they won’t wave the 99 dollars that I “owe” Them! They threatened me if I don’t pay it it would go on my credit! My advice never go to this gym! They lie steal and cheat

7 years ago

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Vinod Sacramento, CA

Unfriendly staff - I signed up online for PF Black Card membership on 08/24 at Natomas and went for quick tour of the facility but with the pathetic and rude staff behavior, I could not even think of continuing any further. Hence have cancelled membership.

7 years ago

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roxanne Millville, UT

Ive loved going to planet fitness, its the less crowded gym without the gym sharks, the atmosphere is clean and friendly

7 years ago

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S Robinson

The "no judgement" atmosphere is exemplified by the staff. They are attentive and ready to help the patrons.

7 years ago