Name: ASOS
Rating: 2.1

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Melissa Michaels Clarkston, MI

Ordered adidas red gazelle sneakers, got red adidas sweat pants. Yeah I can’t tell the difference between pants and shoes either. Never ordering from them again. Wished I looked at reviews before ordering.

8 years ago

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MIKE

VERY VERY VERY VERY BAD CUSTOMER SERVICE. JAMEEL ON CHAT WAS RUDE, INSULTING, SLOW, AND DIDN'T SOLVE MY PROBLEM. WORST STORE EVER!!!!! NO WONDER THEY DON'T HAVE A CALL CENTER!!!!

9 years ago

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K. AGOSTINO

Not a US based company. TOTALLY MISLEADING. NO WAY TO CONTACT. DO NOT USE ASOS!! TELL EVERYONE YOU KNOW. HOPEFULLY TRUMP WILL PUT END TO THIS TYPE OF INTERNATIONAL TRADE SCAM>

9 years ago

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lee

delivery time went from 12 days, to over a month. They said I could return it since I missed the event that i bought it for, but that I would have to pay the return postage. Horrible company, Horrible customer service

10 years ago

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Sarah

Awful customer service, takes about 10 emails to get through to someone then and when you do, it's all excuses and lies then when once you respond, you get ignored again! Worst customer service EVER.

10 years ago

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Jenni Jacqueline Menomonee Falls, WI

Customer service is ridiculous! No one knows what's going on. Contacted multiple people and was sent in circles for several days without ever reaching a resolution. Will absolutely never shop here again.

11 years ago

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Sm Brooklyn, NY

This site sucks. Their deals are fake. They ask for more personal information then they need to process an order. Their customer service is non existent. Never again will I waste my time with them!

11 years ago

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Holly Brown Saint Amant, LA

A wide range of styles and cheap clothes. makes more expensive looks accessible to those that are low on money

6 years ago

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lani tuihalamaka Cheyenne, WY

Always love their dresses and sizes are always available when I order. Orders always arrive on time too.

6 years ago

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Lindsey Newman American Fork, UT

Every dress I have bought from ASOS I have loved! I do feel like you have to sift through a lot to find the “good ones” though

6 years ago

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Tori smith Mesa, AZ

Perfect website for fancy dress shopping such as a school dance or a wedding. Love all of their dresses and swimsuits!

6 years ago

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Jami Howell Farmington, UT

They have a great selection and the price is pretty good for the quality that I get. Fit can be a little weird and sometimes inaccurate.

7 years ago

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Sherry Arnold Alpine, UT

Used this site to purchase dresses for special occasions for my teenage daughters. Very large selection. Reasonable prices.

7 years ago

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Madison Scott Pleasant Grove, UT

Asos has saved me quite a few times for those last-minute affordable options for a house full of girls and Prom dresses.

7 years ago

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Campbell Blair Phoenix, AZ

ASOS is expensive but it's worth it. Their formal wear has the best options and you find good ones on sale.

7 years ago

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Tracy Womack Cedar City, UT

ASOS is a great online clothing website, their website is easy to navigate and it is always easy to find cute clothes.

7 years ago

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Keeli Hansen San Jose, CA

ASOS always has the best deals and great product. I can always find what I’m looking for on their website

7 years ago

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Whitney Stanko Smithfield, UT

Website is so easy to navigate. Such cute clothes and always have good deals going on. Reasonably priced clothing

7 years ago

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Marcus O Sydney, NSW

Late. Wrong Size. Appalling customer service. I cycled through 4 staff until Rammel sorted it out. It's going to take over a month for a refund. ASOS = 100% DUD

4 years ago

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SD Laurel, MD

Terrible, I will never order from them again. Worst customer service system imaginable. Unreliable. Spend your money elsewhere, you don’t know if you will see it again.

7 years ago

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Adrian Schenectady, NY

Very poor customer service section. Dont seem to be able to actually do anything in relation to any orders....just handle feedback..... Wont be using again.

7 years ago

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toni Wexford, PA

THIS IS SOOOO EMBARASSING. I ordered a woman’s size 4 which is what was recommended & it was about the size of a toddler 4. i will NEVER order from here again, soooo sad.

7 years ago

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frida

Delivered my items to a total stranger, could not tell me where, and refused to refund me for the items I did not receive. Contacted 4 times and was ignored.

7 years ago

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Mary Brazell Pismo Beach, CA

I bought a kimono with expedited shipping, almost 3 weeks and still waiting. Costumer service is horrible. I opened a dispute in Pay Pal to get my money back

8 years ago

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Licy

Don’t order from this company! They don’t care about keeping you as a customer. Bad service. I’m left out of pocket and have been ripped off by them.

8 years ago

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Cheta

I like the clothes though some are not dat quality but some are sweet. So I recommend

8 years ago

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yo yoyo

its been already more than 1 month since I placed this order and there have been no updates. customet service has not been much helpful, they keep delaying

9 years ago

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Paying Customer Dallas, TX

Delivered incorrect product then my actual product was out of stock when they finally returned my email. Will never purchase from ASOS again BUYER BEWARE

9 years ago

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Stefan Lund

The treatment of customers is really below zero! They are talking to you as you was an idiot! Just canceling orders without notice. No more at this shop! WARNING!

9 years ago

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KORI Haddon Heights, NJ

Horrible!! Do not order anything from this company! They are the worst! They never answer any questions and never offer any solutions when they mess up.

10 years ago

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Lauren Eich Tuscaloosa, AL

LOVE their clothes, however I never received what I ordered, and since there isn't a tracking number, there's no way to know where it is. Very frustrating.

10 years ago

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Chadd Brooklyn, NY

This is probably the worst experience i've ever had while shopping online. ASOS's clothes are nice but the user experience and customer service is pure GARBAGE.

10 years ago

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Jael

Only place I found clothing on line that fit just right....very happy with them

11 years ago

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Sage Loveland Los Angeles, CA

They have a wide variety of many clothing items! I love all the different brands that they have available!

6 years ago

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Valentino Chanel South Jordan, UT

Love love love Asos. Love their 2 day shipping option. Quality of dresses has gone down.

6 years ago

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Jamie Neider Magna, UT

Such good dresses! One of my favorite places to shop for dresses year-round. Wish they carried more sizes.

6 years ago

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Taylee Warner South Jordan, UT

I could shop on ASOS all day long. I love their brands and every clothing style they carry.

6 years ago

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Allison Campbell Mount Olive, MS

This dress is stunning. I couldn't believe it for the price point. The only question is the size small for me. Will try big size in next purchase!

6 years ago

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SkylarPickens Gulfport, MS

asos has the CUTEST clothes! and at such a cheap price nothing can beat them! I love them.

6 years ago

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Aliza Henline Provo, UT

Sooooooooo many options it's insane! Love how things are pretty unique and prices arent' too high.

7 years ago

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Jason Draper, UT

I've had good experiences clothing shopping from ASOS in the past because it is easy to narrow down your searches.

7 years ago

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Brittany Bray Springville, UT

ASOS is very unique. They have great style and great prices. I have loved ordering from them.

7 years ago

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Rylie Crandall Draper, UT

The website is a hit or miss; sometimes the pictures are not accurate for the products. I do appreciate how quickly the items ship.

7 years ago

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Mallory Mesa, AZ

Asos has beautiful clothes that are great quality! This is a company you can trust to get unique and cheap dresses.

7 years ago

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M Soc Baltimore, MD

Horrible experience- I ordered an e gift voucher for my daughters birthday and they never sent it Way to ruin a birthday ASOS NEVER AGAIN

4 years ago

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Will Seaford, ESX

Disgusting customer service and downright rude and judgemental. Avoid like the plague, low quality and bad staff. Awful all round

5 years ago

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Maximilian Dawson Coogee, NSW

They did not honour a 24-month manufacturer warranty despite repeated attempts to contact them. I WILL never shop here again.

6 years ago

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Carly Lisle, IL

Love shopping here! Great clothing for great prices

7 years ago

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Sonia Miami, FL

Wrong size delivered and i saw just so not possibility to return the shoes my daughter didn’t say me that the shoes are too small

7 years ago

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michael shaw Simi Valley, CA

Sent me the wrong size shoe. Now I cant reach anuone through customer sevice and I cant return product. Do NOT USE THIS COMPANY!!!!!

7 years ago