Name: ASOS
Rating: 2.1

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Courtnei j David New York, NY

Several times I've had to fight like harpo to get my money back and never have they returned it THANK GOD FOR PAY PAL INSURANCE

7 years ago

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Saf Khan

Order took 7 days to send to courier then a day later its been returned to sender for no apparent reason, delivery was not even attempted.

8 years ago

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Heather O'Fallon, MO

I ordered a dress online, it arrived in the correct amount of time, but was a COMPLETELY different dress. Not even close. I wish I could post the pictures. And they don’t provide any numbers you can call.

8 years ago Edited September 14, 2021

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Naevi Staheli

They have a wide variety of products and a pretty long time frame for returning things!

9 years ago

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Lydia Lato

I will never order anything from ASOS again. They refused to refund my full amount until I threatened to take legal action.

9 years ago

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Wendy Liu Bethesda, MD

A great online store if you are looking for fashionable clothing with great shipping rates.

6 years ago

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Amanda Montebello, CA

I shopped online at ASOS and found a lot of on trend pieces with discounts and promotions.

6 years ago

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Amanda Warrendale, PA

I have usually liked everything I have purchased from ASOS.com. Their clothing is unique

6 years ago

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Dani Provo, UT

Their clothes are pretty low quality for how much you pay for them. You can get the same quality of clothes from H&M or Target for a lower price

7 years ago

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Daria Golubova Norwich, NFK

Such an awful service!!!!!! They have charged me for item that reject to deliver!! No compensation or explanation!

4 years ago

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Lee Willoughby

If you actually want what you're ordering I suggest you go elsewhere. Customer service is non-existent. Avoid.

7 years ago

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Amelia Gibson South Jordan, UT

I like thisclothing websites fashion ideas, but they are more expensive.

8 years ago

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Katherine Mcbride

Still awaiting a conclusion to where my order is which was placed 13/12/2017 If I could leave a zero I would

8 years ago

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Eleni Zouka

They never come in contact with you after sending lots of questions to them. Waste of time obviously.

9 years ago

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Alexis Welch Roswell, GA

My expected delivery date was over a week ago and the only thing the company can tell me is keep waiting.

10 years ago

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Never again asos Pacoima, CA

I ordered a dress which never arrived. I am still waiting on a response to my email asking for a refund a week later.

10 years ago

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Corinna Garcia Glendale, CA

No way to get in contact with them directly. They lost my order - have no refunded and wont respond.

10 years ago

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Danielle Parry Wylie, TX

Soooo many options to choose from. Love this site.

6 years ago

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Kristin Pleasant Grove, UT

Love being able to find the Tall option on the website!

8 years ago

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Aiste Paukste Milton Keynes, MIK

Not great customer service team, very rude responds and no solution to resolve the issue

4 years ago

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Lukas R. Stevens Point, WI

Garbage all over. Cheap products, wrong sizes, horrible returns, dreadful customer service

6 years ago

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Sam Lynn, MA

Constant delays with shipping and all their customer service does is ask you to keep waiting

7 years ago

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Richard Erwin, NC

Shocking customer services. Arrogant and unhelpful. Avoid avoid avoid.

7 years ago

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Ankita

Super rude staff ... faulty items received twice with no refunds

7 years ago

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Charlie Drac

MF'ER!!! All that needds to be said!!! STAY AWAY!!!! You have been warned!!!!

9 years ago

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latania Hollywood, FL

Haven't received my package or tracking info. Dissapointed

10 years ago

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Luke Fernandes

Late delivery, successive delays, no compensation offered

10 years ago