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Verizon

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5.7

Overall Score

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Madi Thompson Ogden, UT

I was looking for a new cell service and I didn't choose Verizon because of their confusing plans and expensive phones. I feel like they're definitely over priced and the cell service isn't that great like they claim to be.

8 years ago

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Anne Marie Milne Layton, UT

I used to have Verizon but had to switch carriers because of their pricing. Their prices always seemed to be going up and I couldn't afford it any longer. I would not recommend!

8 years ago

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Nathan Layton, UT

It is a little bit more expensive but totally worth it. They have great coverage throughout the whole country.

8 years ago

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Naturally Amari Memphis, TN

They are not really that good . I Once had a phone from them and it was horrible not going to lye . The phone was stuck on a white Verizon screen for weeks .

4 years ago Edited March 28, 2022

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Jacks Friend Riverton, UT

Good phone service with pretty good coverage. Like the family plan options.

4 years ago

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Grossarth Family Herriman, UT

Best cell service and coverage of any cell service provider.

4 years ago

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D Stephen Bothell, WA

The worst, scum bags wont ever let you reach a supervisor. they billed for months after my account was closed and now are impossible. You simply must take them to court.

4 years ago

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Luke Swierczynski Troy, MI

They have great coverage but there customer service lacks. Pricing is premium given the coverage.

4 years ago

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Ty Brown

Ever since Verizon switched to 5G I have absolutely no service anywhere. Can’t play a game, can’t search something on the internet, nothing. This is ridiculous.

5 years ago

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Sid Siddio Katy, TX

They have very bad customer representatives working for them who doesn’t provide all the information especially with restocking fee or other fees. So they can make money.

5 years ago

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Tim F in Maryland

They have good telephone network coverage but the reps know very little and the text reps know less. You have to figure things out for yourself.

6 years ago

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Anonymous

verizon is kind, thoughtful and completes work in a timelybmanner

6 years ago

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Burce K

rarely have a problem. their help system is great for resolving issues.

6 years ago

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Tami Geske

Expensive, cost of phone and bill. Should get discount for time spent with company

6 years ago

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Terry N Carter

Great service and fair pricing. Satisfied customer for many years.

6 years ago

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Matthew DeLuca Wilmington, NC

Excellent in all areas. Professional, customer friendly and knowledgeable

6 years ago

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Renee Small Punta Gorda, FL

I love the service, I can talk text and surf the internet anywhere

6 years ago

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Nicola Pavelka Clarkston, MI

For the money, the service sucks. Calls drop, customer sevice is sketchy. It used to be.the.best, now the customer.is a very small.fish in Verizon's big.pond.

6 years ago

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Francesca Pardo San Diego, CA

Excellent cell service, customer service, and coverage options while traveling.

6 years ago

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Robert Wiseman Sarasota, FL

Always great service, never a dropped call and service everywhere I've been.

6 years ago

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Jeff C. Phoenix, AZ

consistent, fast, trouble free cell service, great customer service!

6 years ago

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Alvin

They are a very reliable company which provided me with good customer service

6 years ago

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Paul Levin

Best network in our area, still too many dropped calls, waiting for 5G to evaluate.

6 years ago

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Anita pea Dallas, TX

I had Verizon for a little while in the past but I switched because the reception was not so good at my house. The price was not good for what I got

6 years ago

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Thomas Davis Harvard, IL

I think they are the best cellular company out there. But I also think the service is overpriced.

6 years ago

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Greg M

Have been a long time customer and no issues, never lose service

6 years ago

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Matthew Bauder Holly Springs, NC

Always have service everywhere, never have to think about it

6 years ago

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JUNE C

Best value around, a bit expensive but get coverage wherever I go.

6 years ago

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sam vawdrey Sandy, UT

I can make calls almost anywhere. But way expensive. Not easily to add lines. Wish it wasn’t so expensive.

6 years ago

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Sydney Michelle North Charleston, SC

I love Verizon, but lately my unlimited service has been shotty at super random times

6 years ago

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Kimsreview Olney, MD

Monopoly is Never a good thing. And Verizon proves this daily. They are the worst carrier and most expensive now. Customer service is horrible. Looking at switching now.

6 years ago

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Sue

Their employees are knowledgeable and so helpful in our Sayre PA office.

6 years ago

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Beverley

A bit on the high side, they didn't let us know about the less expensive service

6 years ago

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Christina King Pass Christian, MS

Verizon offers the best cellular service, but the service is extremely expensive.

6 years ago

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Sandy Hollywood, FL

It covers everywhere. I have not lost service no mattr where I go

6 years ago

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Bonnie Ohiopyle, PA

Excellent .they work with me trying to find a less expensive plan.

6 years ago

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Sharon West Bloomfield, MI

Long time customer. Love the service but think it costs too much.

6 years ago

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anonymous

Awesome service. No dead spots for phone or internet reception.

6 years ago

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Harjit singh

tooooooo goood service all staf are very honest with coustmers

7 years ago

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Sara Ericksen Bolivar, MO

Verizon is dependable and I know I can count on them for all my mobile needs.

7 years ago

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Beautiful7 Cincinnati, OH

I think this company stinks and is greedy now. They have so many customers that they don't have enough customer service agents to serve the needs of the customers.

7 years ago

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george Pittston, PA

When working 5 stars, but website unfriendly for setting up new services, and phone support is not that great.

7 years ago

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Tom Beall Florence, OR

Although signal strength varies, Verizon consistently has the best signal strength on average.

7 years ago

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John El Mirage, AZ

Very happy with Verizon great reception and selection of plans

7 years ago

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Glenn

Friendly kmowledgeable staff, never had an issue they couldn't resolve for me.

7 years ago

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Steve L. Cannistra

Always consistent and helpful. Professional and have great service.

7 years ago

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Ross McKenzie

Good service area, smart tech assistance, easy to read billing.

7 years ago

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Paul A Baca

very good always helpful and prompt great service great coverage

7 years ago

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Keith

The service of Verizon has been very good and I have had Sprint and ATT in the past.

7 years ago

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Joyce Robbins

Love them. Old faithful and they really do have the best coverage.

7 years ago