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Verizon

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5.7

Overall Score

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Paul Stein Toronto, ON

I had UNLIMITED DATA awhile back. Verizon ACCIDENTALLY closed my account & lost my free data plan. The COB CFO need to be skinned alive & drawn & quartered. A surface to air missile at the company chopper would be too nice for that septic tank scum sucking board of directors.

5 years ago

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Orienna Fitzpatrick Killeen, TX

We’ve had Verizon for about 4 years now and haven’t had an issues with them. Good service, reception, and decent value.

5 years ago

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Kelly Little Plymouth, VA

Back where I live we have had no luck with other services but Verizon has worked. Customer service is also helpful with any issues I have had.

5 years ago

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Jim Small Concord, NC

While the have the best coverage for me, they can be a bit pricey. I was able to call and reduce my bill some, it's still more than I'd like to pay.

5 years ago

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Ubelia Pump Boerne, TX

They’ve always been great . In every state I’ve lived in , they’ve always provided excellent service .

5 years ago

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Tosha R Harriman, TN

I really like to Verizon it come in great good phone service good customer service all around a good company

5 years ago

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timothy ichinose Erlanger, KY

great service for the money....bill finally correct after 6 months and going to store manager to fix

5 years ago

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sonia ann Brewton, AL

Great service. My phone works everywhere. Even when other people gets no service Verizon is on point.

5 years ago

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Lynn thomas Las Vegas, NV

Verizon isn’t customer friendly. The service has gotten worst. I’m checking into switching providers. They told me that they only offer senior discounts to people that reside in Florida. I have 2 lines and paying $250 a month. This is ridiculous!!!!

5 years ago

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C Krachala Houston, TX

The worlds most reliable , not the cheapest, but who wants a service that works only part of the time ?

5 years ago

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B A Hooper Mesa, AZ

Good coverage. Reliable signal. Plenty of options to price the coverage and services you need. No contracts.

5 years ago

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Samuel Tripp ,

Overall a good company, but the rates are rather high for what you get in my opinion, I switched carriers and have just as good of service for a much lower cost.

5 years ago

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Fonda Morris Granger, IN

Convenience of automatic pay. Looking to upgrade to a new phone. No harassing phone calls from salesperson.

5 years ago

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Greg Christensen Longview, WA

Very reliable and dependable no matter where you go. Expensive, but you get what you pay for. For a full service provider, they are at the top.

5 years ago

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Emelyn Plasschaert Atlanta, GA

Always have service everywhere I go! Great trade in and monthly rates for unlimited service and data!

5 years ago

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Mark Stansell Boynton Beach, FL

The prices on Verizon are pretty darn good! They are much cheaper than ATT and a little more than T-Mobile or any of the others.

5 years ago

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Hubert Cowarts, AL

Has good dependable and reliable service and great unlimited data time coverage if it’s what you would like for the price

5 years ago

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Ruth Hobbs Newport News, VA

I have used Verizon for years. With the number of towers they have, the reception is far superior to others.

5 years ago

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ashley Coram, NY

Service is the best where I live, one down side is the pricing, unlimited data plan is kinda pricey.

5 years ago

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Michael Byrd Everett, WA

Awesome cellphone company. Great professional courteous service. The price is of my service is very pleasing.

5 years ago

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Phoenicia Cloud Rosamond, CA

Great company. I had them for years with no problems at all. They are a bit expensive compared to some but the service you get is well with it.

5 years ago

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M Ramos Rancho Cucamonga, CA

I have been with Verizon for a very long time and their quality of their products is amazing. You get what you pay for!

5 years ago

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T.A. Hines Little Rock, AR

There nationwide, that’s pretty much the only thing I like about them. There no very helpful to you nor do they seem very knowledgeable when you in serious need of there help with a problem.

5 years ago

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harold laramie jr Walbridge, OH

my customer reps have helped me out alot in getting into new business account and saving me monthly money

5 years ago

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Tracey Columbia, MD

I decided to switch to them and took my phone home the same day I did not have any service so I canceled back at the store the same day. I did not get my full refund back and they tried to send me to collections saying I owed the $9 still. I will never work them again.

5 years ago

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Martin Angel ,

I have been dealing with the company for about 3 months, and I am ready to leave them. They did not take care of the customer. They focus on sales only. And their business is shady. They don't disclose any of the fine print in order to screw you over. Stay clear from them.

5 years ago

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Teresa Lugo ,

Great service and customer service. Not a fan of how they subcontract for their FIOS installation though. Offer great products.

5 years ago Edited September 14, 2021

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Skip Straus Livingston, TX

Verizon works better than all the others in our area - especially out by the lake. Not impressed with the non-company owned Verizon centers.

5 years ago

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Brandon Murfreesboro, TN

There is a reason they are the best in almost all areas. Speeds, plan options and customer service are great.

5 years ago

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Nancy Erwin Bonney Lake, WA

Experience has been great thus far. We can get service in our house when we couldn’t before. Our costs are great with the discounts we get.

5 years ago

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Carolyn Cannady Denver, CO

Service is over-priced and charged me for a replacement phone that was under warranty. I can't wait for my contract to end and I have been a customer for 14 years.

5 years ago

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John Garcia Albuquerque, NM

Best coverage no matter where I travel. Around the country or outside the country. Great customer service.

5 years ago

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Teresa Barnes Newport, TN

Verizon sucks all they know how to do is point fingers at the other company when they can't get something accomplished like a simple transfer of phone number from One account to another they're very expensive and they're very hard to work with they will never be at fault for anything you're trying to accomplish so don't waste your time

6 years ago

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Ivars Loce Whiting, NJ

Once again their technicians couldn't find my outside box that was well within anyone's view on the side of my house. A incident among several others was that it took five techs just to find a broken wire right at a telephone pole. Meanwhile they repeatedly said that the problem was inside my house--it was outside!

6 years ago

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Jasmine Meme Schertz, TX

We've had Verizon for over 17 years now. We are quite happy with the service. We would like to see the rates go down. Its very expensive.

6 years ago

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Schmide Michel-Devis Spring Valley, NY

I've been with Verizon for more than 15 years. They are the only one that I found works best in my neighborhood, but I still get a lot of missed and dropped calls. It's very expensive.

6 years ago

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Alberto Rivera San Antonio, TX

Very good costumer service i regret leaving them hopefully will return their service and price are good

6 years ago

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Sarah Crowther Draper, UT

We have a family plan with Verizon and are satisfied with the rates, data usage allowances and customer service.

6 years ago

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Alaina Bonney Lake, WA

Easy to pay and to get in contact to someone. In person is the best but on phone they are easy to talk to.

6 years ago

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Patrick Patterson Manchester, TN

Best cell company that has the best coverage bar none. Customer service has always helped with a issue.

6 years ago

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John White Silver Spring, MD

Forced to bundle all services when all you want is internet. Never answers phone customer service is worst than their tv service. Needed a remote three weeks it took for then to get it to me.even though i wouldsee their trucks thru my neighborhood.how hard would it be to use company trucks to deliver your hard ware

6 years ago

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Emily Beaverton, OR

Service was good, only a few spots that the service would fade. The prices were the highest we came past by far! Even their phones were higher priced than other companies.

6 years ago

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The Deol Fam Rocklin, CA

Verizon has great service and customer service, although the rates could be readdressed and improved

6 years ago

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Francisca Martinez Valley Center, CA

Verizon has pretty good service in U.S and Mexico, but choppy in some areas. Overall, still better than most other companies.

6 years ago

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MARIXA GOLDEN Menifee, CA

I have been with Verizon for over 15 years, anyone I had a problem, it was resolved immediately. Great company.

6 years ago

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Stefie Ramirez St. Petersburg, FL

Personable and knowledgeable. Great salesman. Be careful, they don’t listen to what you are asking and try to convince you to want something different. Always up selling.

6 years ago

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Craig Carter Van Buren, AR

Very good company and you can actually get help quickly and resolved. I like that there customer care and tech support is in USA.

6 years ago

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Kenneth Hawkins Carnegie, PA

WE have used Verizon Wireless for over 15 years. Very happy with their service and quality of their phone offerings.

6 years ago

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Kayla Dison Birmingham, MI

best phone service that i have ever had. I rarely have issues with connection and unlimited data is a huge plus

6 years ago

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Nichaela Jimerson Detroit, MI

I've been a Verizon customer for almost 10 years. I love the service. We have 4 lines and our phones work everywhere

6 years ago