Name: Verizon
Rating: 4.0

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David Hatton

customer service and email mess they left behind when they abandoned their mail service or should I say lack of.

8 years ago

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Melissa Marone Broomfield, CO

Costumer service is top notch and always able to speak with.

8 years ago

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Tom Conroe, TX

Very good and strong service wherever I go, always reliable.

8 years ago

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Nerissa 'Nerz' Maniago Bear, DE

Good customer service,never dropped calls,I have been with them for 18 years.

8 years ago

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Randall James Fairfield, CA

service quality. and reliable service. rates are comparable to other providers.

8 years ago

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Erika Lamoureaux Palm Desert, CA

Because I've been with them forever and the have managed not to irritate me yet!

8 years ago

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David Noel San Antonio, TX

Had issues with vacation suspension. Too much time on phone to customer Service.

8 years ago

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Stuart Schnitzer

Service is good but I only use the phone for emergencies. They offer no basic plans

8 years ago

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Jeff Mehl

Excellent coverage. My only complaint is that they are too expensive

8 years ago

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Becky Mock

I only use Verizon because I have to. I live rurally I know other providers give service out where I live

8 years ago

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Chester Hayes

never had a problem with their service or with any customer service request.

8 years ago

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Carol Pena

phones are to expensive so have to keep old phone and can't download any more apps

8 years ago

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Barbara State College, PA

Coverage is pretty good but cost and trying to "deal" with them is often excruciating, especially if there is a problem.

8 years ago

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Chuck Fanning Honaker, VA

Coverage is good. I work all over the east coast and I don't have many areas that I can not get signal.

8 years ago

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JohnWhite Boonville, IN

Great coverage, decent price and excellent customer service.

8 years ago

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Ruben Santiago Fairfield, CA

Customer service , they always work with me and give me the best value.

8 years ago

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Jum Muther Tucson, AZ

Good service but pretty pricey. Ok, good service but pretty pricey for basic service.

8 years ago

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Sylvia Horner Durham, NC

The cost of phones are to high. I can and do get the same phones at Walmart at a cheaper price.

8 years ago

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Rick Kober Salt Lake City, UT

best coverage area always have service customer service great

8 years ago

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Jeffrey J Jourdonais Fernley, NV

best network hands down, greatest products and best financing on new phones

8 years ago

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Dar&Kendra Saint Paul, MN

Service and connection are excellent. You get what you pay for.

8 years ago

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Joyce Seeman Lincoln, NE

good service if i have a problem they will get it fixed right away.

8 years ago

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DJ Portland, OR

No failed calls 'no mid call drops 'wide coverage all over ISA

8 years ago

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Craig Vietinghoff

Never dropped calls. Service everywhere I go. Even in buildings.

8 years ago

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FlorenceBarrett

best overall network coverage; good data plans; very good voice clarity; very few dropped calls

8 years ago

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Janice Coleman

Customer service is poor. Do not value long time customers, only special offers for new customers.

8 years ago

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Jason

Verizon has mediocre reception in my area. While they are aware of the problem, they admit that they have little interest in improving the situation.

8 years ago

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John Buesing

The network is good, the equipment is good, the local store provides lousy support

8 years ago

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Robert Tabatabai

great service, no drops any where and excellent customer service

8 years ago

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Greg

service /* price / quality - servie area - few if any dropped calls - clear

8 years ago

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Cbrit

because there's a dead zone right above my property that didn't used to be there

8 years ago

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Michael Welch

Verizon does not stand behind the products they sell. In addition, they continue to sell those cell phones at the highest prices found.

8 years ago

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Mark

If yoou have service its great, but if the map shows you do but in fact don't they won't help or care.

8 years ago

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Kathy

There are some areas where service is not good. Calls drop, conversations break up....

8 years ago

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Victor Romero

They have the best team! And they do there best to help you out!

8 years ago

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Linda Hill

Service is great. Price is not. Verizon continues to be higher in price for cell phone service.

8 years ago

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cully

sever verizon stores lied about charges applied to my account and was scammed into paying for fees i didn't sign up for because the employees LIED about all the charges

9 years ago

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Craig Farah Apache Junction, AZ

Just upgraded again and no problems again, they have been good to me, no issues.

11 years ago

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erika tarke Tallahassee, FL

The phone service of this provider is top tier! The customer service is also great!

4 years ago

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Carlianne Slocomb, AL

The customer service team has always been helpful to me and those on my family plan.

4 years ago

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Savannah Peay Pleasant Grove, UT

They have very high speed internet. It’s also is available in a lot of different spots.

4 years ago

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Jjones Atkinson, NH

The service is the best I’ve had. I’ve never had a problem with customer service.

4 years ago

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N Goshagi Ellicott City, MD

Service is really good… but it is pricey and they are not giving promotion to their costumes as often as other providers

5 years ago

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Mhyrynde Noa Troy, NY

Every time I've used Verizon, I have found them to be deceptive. The bill is always way higher than what they say it will be, they have THE WORST customer service on planet Earth and they disappoint in every way possible.

5 years ago

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Christopher posey Bettendorf, IA

Great customer service both in the store and on the phone. Great phone app as well.

5 years ago

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druian kipper Seattle, WA

They've screwed me over repeatedly for their own mistakes, calls drop often. There is a distinct lack of trust that I can place in Verizon because they and a greedy little scummy company

5 years ago

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Diante Jordan Milwaukee, WI

Very good service and coverage, however, charges a lot for service you can also get with ATT&T.

5 years ago

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JB A Moncks Corner, SC

Always a dependable customer service department. Never left me stranded with a problem.

5 years ago

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Amariecan Burke, VA

Great cell service everywhere I go, never have an issue with my billing, and great phone selections!

5 years ago

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seanth57 Columbus, GA

I love the family plans very low cost and convenient to pay for the very good plans

5 years ago