Name: Verizon
Rating: 4.0

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S. Chandler

Good customer service on phone / in store customer service is awful / Pricing is too high

7 years ago

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Christy GOlen

fair. It is expensive for what I get. I get no service in vermont where I camp and my bill is $100 per month

7 years ago

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Stacia Christen Jackson

Best service. I always have signal when others dont. But i also pay more.

7 years ago

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Donna Hart

WE HAVE A VERY LOW RATE AND AM FATHERED IN FOR WHAT WE USE THE PHONE FOR.

7 years ago

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GEORGE

We chose Verizon for their reliability. their prices could be better.

7 years ago

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Jason Farless

Good. Good service. Charge less for the service and products.

7 years ago

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Jo DuPriest Lynchburg, VA

Get knowledgeable help. Have always been with them since we got our first bag phone years ago.

7 years ago

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Craig Meier Los Angeles, CA

They are simply the best! Maybe improve wait times for in-store visits.

7 years ago

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pumpkinsmom Grand Rapids, MN

good reception, very good customer service, however the more expensive of the carriers

7 years ago

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loretta pramick New Castle, DE

I love Verizon service and customer service. They even have a Senior discount!

7 years ago

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Larry Maricopa, AZ

They could take care of their existing customers better than focusing so much of their time on getting new customers.

7 years ago

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Rafael Dothan, AL

Customer service quality of signal great and knoledged emplyee

7 years ago

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Susanne

Most of the time they are great but during Hurricane Michael they went out for weeks.

7 years ago

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Bill Looney Woodway, TX

Love the coverage and reliability. Hate the treatment of longtime customers.

7 years ago

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Anonymous

Pricing is outrageous. Attempted several times to get them to lower price. But they would gave none of it.

7 years ago

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Michael Tresser

My service is great. No issues at all. I never drop a call and they have improved my plan.

7 years ago

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Mike

Customer service rep. Did mot answer my direct and clear questions regarding the text message i have received for my monthly usage.

7 years ago

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Des Plaines resident

Had difficulty obtaining change of plans, however problems were corrected, now have requested plan.

7 years ago

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John lara Grand Rapids, MI

Its a amazing company. Good service and amazing customer service

7 years ago

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Ervin Martins Ferry, OH

Great coverage. With them for years. I never had a problem they couldn't fix.

7 years ago

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Merissa Shelburne Louisville, KY

Verizon has good service although prices are outrageous compared to other cell phone providers. LTE is sometimes weak not like what they advertise.

7 years ago

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Barry Altamonte Springs, FL

Good coverage! Works when others don't! Have had this service for a while!

7 years ago

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Stacey

Verizon has always had amazing service range and products, but they are SO expensive.

7 years ago

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Paul S San Antonio, TX

outstanding company strong customer relations for any situation

7 years ago

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Michael Oakdale, PA

Like service they provide. The cost is to high need to reduce cost for family plans

7 years ago

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Linda Atlanta, MI

Easy to communicate with. Techs quite skillful. Every issue always resolved.

7 years ago

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Joyse

They're awesome. Always helpful and always take care if my needs!!

7 years ago

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Ellen Blackman

Good customer service and good reception.The area they can improve is their telephone plans

7 years ago

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gunslinger

good service and price - no complaints; nothing more to note

8 years ago

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.Michelle Thompson

Great local crew, but all services at all providers shouldn't take as long as it does

8 years ago

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Patricia

Verizon is the only cell service in my town. It's expensive and knowing they're the only game in town, take customers for granted it and are not helpful.

8 years ago

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Helen Atchley Lebanon, OR

I've been with them for years & am very happy with the service

8 years ago

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Russell Murphysboro, IL

Have had no problems that could not remedy over the conversation time. Ecxellent service.

8 years ago

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Thomas Hullinger Pleasant Grove, UT

Verizon has great service. I have a very clear signal and I like their customer service.

8 years ago

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Uriel Morales Hesperia, CA

Amazing and always reliable!!! They have coverage where all others fail!

8 years ago

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WAYNE BARBOUR

Their upgrade process is poor. I performed one and I lost some of my saved data and photos.

8 years ago

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TN

It wasn't until I got a Special helper whom I pay 13.00/ month, that I started to at least enjoy my phone.

8 years ago

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Jim Osborne

They are the best. When I travel I have never been without a signal.

8 years ago

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Roberta Hicks

Verizon is an good company. The service of this company is very important.

8 years ago

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Jess Root Gilbert, AZ

They have the best coverage and great features, but it does come with the cost of quality.

8 years ago

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Sully Huntersville, NC

I've been with Verizon for years. I trust them and they are reliable

8 years ago

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Douglas Kempf Minneapolis, MN

Very reliable service I have never had a dropped call in 6 years. It's expensive, though.

8 years ago

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Dominic Richard Glass Rancho Cucamonga, CA

Great coverage in the Southern California are, no one else is better. Price is too high

8 years ago

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William S

Great Service; Very High Prices as compared to competitors for the same plan level

8 years ago

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W & W Feed Mill

Needs improved reception device. Gets worse every year and can't switch providers because they are the only that does work in my area.

8 years ago

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Otmara Zuloaga

Too expensive with many additional charges that make it difficult for the regular customer

8 years ago

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Charles Smith Port Neches, TX

Coverage of # of people has nothing to do to with where I can get cell coverage outside of cities.

8 years ago

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Antoinette C. Coatesville, PA

Nothing to complain of, because of health issues i don't use a cell phone often

8 years ago

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Tim Goodwin

Far better than AT&T. My usage is lower than most but I pay for service I don't use.

8 years ago

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CAROLE SCOVILLE Pleasant Grove, UT

I like Verizon fine when I used them, but T-Mobile is so much cheaper where I live

8 years ago