Name: AT&T
Rating: 3.7

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Sandy Bell Friendsville, TN

Most hateful sales reps. Have our home address, explained location and lack of service where we live. She promised we would have great service. Went home and zero bars! Returned for refund. She was nasty about it! NEVER!

6 years ago

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Richard Crouse Glendale, AZ

The worst phone company in the world . They had a promotion for buy one get one free but they refused to honor the deal . I fought for about a year with the customer service down to the sales people who were on my side but never was taken care of . I left the company and also dropped my Direct Tv also cause they were owned by the same people.

6 years ago

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DARLENE KERESTER Youngstown, OH

Sometime it hard to work with them you make agreement it sometime they don't honor it and you have argue but other then that they are good

6 years ago

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McMorgan Thomptos Kailua, HI

I had a problem with my bill and the customer service representative gave me all my options and helped me through the entire process.

6 years ago

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BC Adsmkowski Hershey, PA

Have been a satisfied Att customer since 1997.always have had excellent reception with few dropped calls.

6 years ago

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Trena Dickerson Crescent City, CA

In the beginning we had some troubles with the bill being more than what the promotion said it would be but customer service was great and handled it

6 years ago

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Stuart Watson Visalia, CA

Been a customer for years! Love their customer service ! Coverage could use some help but I’ll great most everywhere I go

6 years ago

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Caleb Warren Norcross, GA

I have been an AT&T customer for over 10 years, the quality of service is good the customer service is decent, the price is a little bit high,

6 years ago

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AD Milford, IN

Good service even in difficult areas Excellent customer service Fair prices compared to other companies

6 years ago

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Theresa Beccaria Hollister, CA

I hate to say this but every time I have had to call AT&T over the years for cell service for home phone service for any type of service it Seems like it’s always a bait and switch

6 years ago

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Mahmoud Soliman Leesburg, VA

I have been a customer with ATT for more than 10 years and I love their services and plan. It is a great company.

6 years ago

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Elite Empire Salt Lake City, UT

Great service and customer service. They are little more expensive but service in remote areas is worth it.

6 years ago

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ShaQueen New York, NY

They helped me with all my issues. I really enjoyed the professionalism. I had different phone services

6 years ago Edited September 14, 2021

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Ashlee Matthews , IL

We get decent signal. But customer service isn’t the best. Good to get u set up for a deal that sounds too good to be true because it is. Overpriced.

6 years ago

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Chad North Ridgeville, OH

Customer service is great and service is the best just the price is kind of pricey but it’s the best service I have

6 years ago Edited September 14, 2021

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Karenlm Bakersfield, CA

I’ve had AT&T since I’ve had a cell phone, many years. I’ve experienced outstanding customer service.

6 years ago

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Nada Khamis Austin, TX

great customer service . Anything i need they were able to help me with plus their coverage is very good

6 years ago

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Whitney L Teeter Jerome, ID

Great company but it would be better when having problems to talk to someone and not someone from a foreign country where you cant understand them

6 years ago

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Marquita Southfield, MI

Customer service is great everyone is happy and helpful, phone service is good I have no problems to report.

6 years ago

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Tainá Felippe Naples, FL

Expensive and service does not work everywhere. Switch to xfinity and you may get a better phone for a lot less a month. Customer service is not consistent which is unfortunate. One agent almost told me to switch if I wanted to so I did!

6 years ago Edited September 14, 2021

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Zachary Simpson Dallas, TX

AT&T has been very forthcoming to my family when it comes to our data plan. Having infinite data makes life so much easier.

6 years ago

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Daisy Ramos , FL

I have been with AT&T for a very long time, and I have never had any problems with them. They are slightly expensive, but I enjoy their services.

6 years ago

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Kimi Bayles Salt Lake City, UT

We switched to AT&T because we could save money. Unfortunately it wasn’t worth it. Our calls dropped constantly and I couldn’t even get service at my job. We had to switch back to our previous phone service.

6 years ago

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Jakob barre Dallas, TX

I’ve head AT&T for as long as I had a phone. Best service money can buy. Never had issues with service.

6 years ago

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Lori Fletcher Saratoga Springs, UT

Love AT&T! Our family never has any reception issues. Love the discounts our company gets too. You get what you pay for!

6 years ago

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Cim Carver Cheyenne, WY

AT&T’s pricing is a bit high, but if you are able to bundle it, there are quite a few options available to make it reasonable. They have good coverage.

6 years ago

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Caleb Moore Iselin, NJ

Best range of network! i love them! i couldn't imagine using another network. they are so helpful on the phone.

6 years ago

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David T Draper, UT

AT&T is a good mix between price, value, and coverage. Their service is top notch. I love them as my carrier.

6 years ago

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Olivia Nesbett Long Beach, MS

Recently switched for phone lines to AT&T I have better service more reliability also got the AT&T Internet very fast very reliable

6 years ago

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William Burkett Norcross, GA

I’ve been using at and t for years and I very much recommend it. It has great service and last for a long time

6 years ago

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Reckholdt Magna, UT

AT&T has good coverage. Their prices are fair and they had a good promotion where I saved $700 off my phone.

6 years ago

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Madison Kneiss Riyadh, 01

Cost is a bit high but it does work and it does stay connected. If you are not bundled it can get very costly. I have 4 phones and internet with them.

6 years ago

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SkylarPickens Gulfport, MS

I’ve had at&t before and it wasn’t the best experience. All though the costumer service was always very nice!

6 years ago

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Jesse Rice Long Beach, MS

Honestly this is the best service I have ever used and they don’t charge that much and everything works smoothly

6 years ago

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Lindsay Norcross, GA

We have had att for years now. Some of the things I love is the good service, roadside assistance, movie perks!

6 years ago

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Tochica Baptiste Tallahassee, FL

AT&T is an okay phone service I don't see the benefits of many of the services provided. My calls never drop so that is great!

6 years ago

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KC Riverton, UT

Used to have ATT and it was a good service. Rarely dropped calls. We jus switched when we added a few lines and found a cheaper service.

6 years ago

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Connor Farmington, UT

All of AT&T's customer service is the most helpful out of any company I've dealt with. They have a lot to offer.

6 years ago

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Kathryn Robinson Riverton, UT

I currently use AT&T has my cell phone provider and have been very happy with the coverage and customer service.

6 years ago

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Amanda Warrendale, PA

AT&T is a fine company. I have no complaints really, the service is decent in most areas of the country, and fairly priced.

6 years ago

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Nashali Vescovacci Tallahassee, FL

great quality service. super helpful and convenient. amazing company that treats its costumers well.

6 years ago

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Alexander Pena Miami, FL

AT&T is a pretty good phone provider as a whole. In populated areas I rarely have a problem with reception but AT&T is pretty pricey!

6 years ago

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Brittney Miskin Riverton, UT

AT&T is a decent cell provider. They are not the cheapest option, and I feel like their coverage isn't great in some areas. The customer service is fast and responsive.

6 years ago

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Victoria American Fork, UT

AT&T is a great cell service provider to an extent. They don't cover all the areas I wish they would. Most of the time it works pretty well.

7 years ago

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Mike Smith Austin, TX

I have been an ATT wireless customer for 30 years. The service has been good and reliable. The pricing is competitive.

7 years ago

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Madison Scott Pleasant Grove, UT

We have been with AT &T for many years. They have great customer service both over the phone and in the store. So far their family plan has been comparable to the rest.

7 years ago

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Chloe Adams Morgan, UT

AT&T’s service didn’t reach my house very well so we had to cancel our subscription. The people were great though!

7 years ago

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Tracy Hill Draper, UT

I love this company and the customer service. I’ve always been helped immediately when I needed it and we get great service on our phones

7 years ago

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Rebecca Provo, UT

I’ve been on a family plan with at&t for about 10 years. The cell service is great and they have really nice family plans

7 years ago

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Craig Orem, UT

Great service at a high price! I loved AT&T while I had it, I just didn't like the cost. Great coverage and never once dropped a call.

7 years ago