Name: AT&T
Rating: 3.7

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Jack miller Alpine, UT

At&T has decent service but sometimes it gives out in places where I personally think it shouldn't. Its not bad price wise and customer service is nice enough.

7 years ago

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Katie Howard Pleasant Grove, UT

Good speed on LTE, coverage is wide and reliable, has overall been a good provider with good service. Definitely better coverage than I had with Sprint.

7 years ago

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Shane Alpine, UT

AT&T is a great company! They have done a great job with service and they have a great website. I would recommend them because of their pricing!

7 years ago

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Justin Alpine, UT

AT&T has is a great cellphone providing company, they just have a confusing website. I have had a hard time with it, but if you get past that, they are great!

7 years ago

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Tate Tomlinson Pleasant Grove, UT

at&t is a great phone company with good coverage in most areas. They have good international plans, so for travelers its a good carrier.

8 years ago

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Lauren Maddock Pleasant Grove, UT

We have struggled to get good cell coverage in our home and we switched to AT&T. Now we don't have drop calls and on trips we can still have service.

8 years ago

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Dave Brinton

Reliable service, good network service where I live and work. The price and customer service are why I remain a customer

8 years ago

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Hannah Cummins Gilbert, AZ

AT&T is so overpriced and still drops calls in certain areas. It's almost always reliable in cities but I dont think its necessarily worth the price tag. They also slack on notifying their customers about service outages.

8 years ago

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Reena Kivlehen Phoenix, AZ

After multiple attempts to update my last name after getting married, and poor cell service, I decided to switch to another company. At&T cancelled my service and then refused to unlock my phone for 48 hours so I was without a phone until I completed a very clunky and in all honesty, infuriating online process. I was very disappointed with At&T's customer service. Multiple phone representatives were unhelpful, did not listen to my requests, and made me confident that I would never be a customer again.

8 years ago

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Amy Singleton Gilbert, AZ

Good coverage. I bit on the more pricey side compared to other plans. Customer service isn't that helpful. Under contract but will probably be switching to a company that is more willing to work with us and our needs

8 years ago

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Nathan Layton, UT

I have always been pleased with AT&T. I hardly have any problems with them and when I do they are willing to fix them right away.

8 years ago

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Brette Draper, UT

I have been in some very backwoods places and still have had service, I have been very pleased with the distance of coverage with this company

8 years ago

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Sally Gaines Seattle, WA

Horrible customer service! Have called 4 times sat on hold up to 25+ min. When I get them on the phone they keep putting me on hold while they find out then they disconnect the call!

4 years ago

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ang Milwaukee, WI

They are more expensive than other companies but you get what you pay for. They offer great customer service.

5 years ago

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Yolanda Briganti Riverton, UT

I have reception almost everywhere. I like their plan. I have all the data and minutes that I need for a good price.

6 years ago

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Henrietta krueger

excellent service, very happy with att have never had a problem with getting service

6 years ago

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Mike Trenton, NJ

Comparable to previous providers. Would be better if bill didn’t fluctuate month to month on my all inclusive unlimited plan

6 years ago

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Jim Clarksville, TN

Better customer service, better patience with the customers, better pre-paid rates, and phone prices should be lowered

6 years ago

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Angelica Dela Cruz Jacksonville, FL

I have been using AT&T since I got my very first phone. Amazing network, I have no complaints!

6 years ago

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Cole Bailey Houston, TX

This company has good prices and it’s cell coverage is good BUT, do not get their internet service it was really slow in my household.

6 years ago

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Annie Chow Tallahassee, FL

An alright company. Not the best but not the worst. Pretty neutral and have good deals but tax on their data usage.

6 years ago

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Birdine Wildenauer

I love AT&T anytime I have a problem, they do not hesitate and take care of it right away

6 years ago

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A’lea Richardson Lakeland, FL

Good service for the most part. Always have a great deals for keeping my bill cheap. Would recommend them to anyone!

6 years ago

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Barbara

I love that I have great service almost everywhere and customer service is always very on point

6 years ago

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Madelyn Gulfport, MS

This is our current internet provider. The service provided is amazing, every electronic runs very smoothly.

6 years ago

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Kitacraw Lawrenceville, GA

Door to door salesman have no clue how things work or just lie. If you get phone sent to you you can't get exchanges at store.

6 years ago

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Desyree Houston Tallahassee, FL

My phone company for over 5 years. The best service I’ve had plus customers get free starz or hbo

6 years ago

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Debbie Boyd Penns Grove, NJ

Alot of double talk when they even bother to explain things to you. Different stories and "explanations" given by every different person that you talk to.

6 years ago

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Mr. & Mrs. L Forst

They are very reliable company. We always seem to be able to get reception in all areas.

7 years ago

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Maxine Phifer Lanham, MD

Very easy to work with I have not experienced dropped calls, I can get a connection when some others can''t

7 years ago

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Don

I have been a customer for years and never have had a problem other that bill is to expensive

7 years ago

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JC Indianapolis, IN

Their ok the phone has it issues but I've never met a perfect cell phone company yetmet a perfect

7 years ago

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Albina

You sticked with 2 years contract, lots of short times promotions to keep customers tight to company. But still the coverage is poor, but service is expensive

7 years ago

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Leo Carter

They keep raising their prices for additional fees as you pay off your cell phone. The wifi service slows down after use overtime

7 years ago

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Nana Asiata Herriman, UT

Great reception in almost any area that I travel to. A little expensive as far as plans and pricing.

7 years ago

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Don San Antonio, TX

Not much to like here. Customer service is the the absolute worst and the cost is out of this world. Had the truth been told when we made the switch, it would never have happened.

7 years ago

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Mike

Great customer service and helpful staff. Have always taken time to answer all questions. Need more people working

7 years ago

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Harold

I've had perfect service with AT&T! I don't recall the last dropped call, or bad signal I've had.

7 years ago

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KG59

I can't connect phone calls inbound or outbound when I am in my office building, and AT&T HQ is actually across the street from my office!

7 years ago

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candy Somerset, PA

been with them for many years. Was really thinking of changing. Prices are a little high for my taste. Service areas not the greatest.

7 years ago

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Roberta

I'm OK with the phones but sometime they don't have a dial tone. The battery is dead in one phone and I can't get out either walk or drive.

7 years ago

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James Black Tell City, IN

Coverage strength is a general weakness that has improved but it could still get better in rural areas

8 years ago

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john free Uhrichsville, OH

Service was average. Was duped into a sneaky contact then when I wanted to go wit other company because of price increase they charged me for 2 years of service I didn't get. Unforgivable

8 years ago

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Ed Borrego Springs, CA

Great service since 2002, no down time or bad connections. I like the choice of payment options.

8 years ago

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Gina Nichols Buffalo, WY

They were really difficult to deal with when trying to change our address, and update our account after we moved, including changing our password

8 years ago

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Satisfied Customer

My experiences are mostly positive. Ease of account use & customer service is good

8 years ago

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Matt East Greenville, PA

They are always very helpful when you go into the store even with just a question

8 years ago

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Brewer

They are fast to improve a problem and fix it fast and cautious people working for them.

8 years ago

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William E Terrio

By making easier to use. I can only get one message at a time. It says I have several phone calls but then only gives me one and revers back to the home page.

8 years ago

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Keith Birmingham, AL

Service is great! The customer service sucks. You have to plan on being on the phone a half a day. You end up talking to someone in a foreign country. They will not or cannot let you talk to someone in the US.

8 years ago