Name: AT&T
Rating: 3.7

star star star star star_border

June

The coverage is not very good. It's not a big deal because the coverage at the location I stay is okay.

8 years ago

star star star star star_border

Al W Deathe Eudora, KS

Good fair a little expensive. Coverage at my home could be better. For full disclosure I am also a stock holder.

8 years ago

star star star star_border star_border

Is it Horizon or SolarSpectrum Desert Hot Springs, CA

on 2 separate purchases, the agent added ATT accident/loss insurance I did not want, and did not add the AppleCare I did want.

8 years ago

star star star star star_border

mcinlv Las Vegas, NV

None of them are ever a 5. Have a couple of issues with AT&T in the ADT, but overall Im o.k.giving them a 4.

8 years ago

star star star star star

Evaristo Villela Jr.

Been very satisfied with their service not only with cell but with Internet and TV

8 years ago

star star star star star

Thelma Willett

Due to competitive rates, coverage and a wide selection of devices to choose from.

8 years ago

star star star star star

Suzanna Wootton Springville, UT

I loved having AT&T as my cellphone provider. I always had really good reception.

8 years ago

star star star star star_border

Lindsey American Fork, UT

In our area, AT&T is the best option for phone service. It's the cheapest option for the coverage it provides.

8 years ago

star star star star_border star_border

Dan Waco, TX

I like my phone and for the most part I get pretty good service. I have had a few dropped calls since switching over to AT&T.

11 years ago

star star star star star_border

Carnell Douglas Belleville, IL

Sometimes the service can be slow mind you I have the unlimited everything plan but when the service is good it’s “good”

4 years ago

star star star star star_border

Cheeter Karnas Montclair, NJ

Good company, service is good, getting things repaired hurts even with insurance plan, still charge you fees, but over all not bad

4 years ago

star star star star star_border

Bethany Burleson Elkridge, MD

Great value and pricing with lots of plans available. The only bad thing is the reception is bad in certain places. Great service otherwise!

5 years ago Edited February 14, 2022

star star star star star_border

Sylvia Ashford Detroit, MI

My experience with AT&T is fine If I have a problem customer service is available to help and I use the website for billing and phone issues

5 years ago

star star star_border star_border star_border

Christine T Royse City, TX

Loved them and had them for years but they started raising rates and had no customer loyalty plan. We had been with them for over 15 years but had to cancel because rates got too high!

5 years ago

star star_border star_border star_border star_border

Toni Montuori

High fees, bills you can’t understand and taxes that never end. Customer service leaves a lot to be desired. My biggest complaint is being more confused after speaking with customer service about my charges than I was before I called them.

5 years ago Edited September 14, 2021

star star star star star

Stephen Thompson Palatine, IL

Excellent cell service and support. Have been an AT&T customer for 15 years - no more switching for me!

5 years ago

star star star_border star_border star_border

Cynthia M Hazleton, PA

When I had my cell service from them, I would always get dropped calls. Or couldn't hear the other person and vise versa. Reception was poor and service was bad. I switched over to a better cell service.

5 years ago

star star star star star_border

Wendy Voorhees Kansas City, MO

Amazing service but lacks in customer service Price was not bad but, after a year, bill varied every month Didn't have an explanation as to why.

5 years ago

star star star star_border star_border

Renae Lasday Sarasota, FL

We use them for our cellphones. You should pack a lunch at the store for service because it takes that long to get help for your cellphone needs. Consistently understaffed.

5 years ago

star star star star_border star_border

LON HOSKINS Rocklin, CA

One of the worst companies I have dealt with. Always trouble with equipment. I was told by a tech that being on the west coast we get used refurbished equipment.

5 years ago

star star star star star

lachelle norton Indianapolis, IN

So far so good with this phone company. Rates have never changed and have not disappointed me at all. Thanks At&T

5 years ago

star star star star star

LULU El Paso, TX

I have had issues with my internet connection and they have been very helpful and resolve my problem promptly

5 years ago

star star star star star_border

Brian DeVos Boiling Springs, SC

GREAT Service and coverage, but they are among the highest cost providers. Recently upgraded plans to get new phones and trade-in credits.

5 years ago

star star star star star

Elmer Pimentel Pacoima, CA

Working with AT&T you know you will get the best service! They have some of the best quality products!

5 years ago

star star star_border star_border star_border

Bernadine Birdsong Studio City, CA

I used Tmobile for years but when I married my husband he was a supervisor at ATT so I switched. Boy was that the wrong move. ATT has the worst customer service and very expensive plans when you travel out of the country

5 years ago

star star star star star

Toni Purdy Bullhead City, AZ

They have always been accurate on all phones and transactions. Very friendly and willing to go the extra mile.

5 years ago

star star star star star_border

Timothy Lesperance Fort Worth, TX

Great customer service and service in general. However, there are many places this service will not work, so I switched to Verizon.

5 years ago

star star star star_border star_border

Gina Marie Commack, NY

AT&T had great customer service however they are service in general was mediocre. I can’t say they were great and I can’t say they were the worst but somewhere in between

5 years ago

star star_border star_border star_border star_border

brandon bingham West Jordan, UT

Terrible at getting through and getting information about my account or trying to set up my account so that it is the way I want it. Repeatedly had to make calls regarding multiple billing errors. The people are nice but their system is horrible. Don't trust it at all. Poor coverage.

5 years ago

star star star star star

Joan Barnes Colorado Springs, CO

AT&T was very helpful in assisting us to find the best deal available. We were happy to switch from TMobile!

5 years ago

star star star star star

Ari ,

I've had AT&T for over 12 years and I wouldn't change them. Great value and deals. Also, great customer service!

5 years ago

star star star star star_border

Mark Stansell Boynton Beach, FL

Great coverage almost everywhere. Great customer service every time! The price is a little more than Verizon, so for that reason I switched.

5 years ago

star star star star star_border

Duffy Cypress, TX

Very good company. Some of the service areas give crumbled voice reception. Customer service, however, is OUTSTANDING ! Regards, Jerald Vascoe

5 years ago

star star star star star

Bradley Extream Chicago, IL

Have always had great customer service with AT&t fewest calls in the fewest problems with their services

5 years ago

star star star star star

Dolores Quintanilla ,

Been with AT&T for 10 years they are the best company I have used they are dependable when u need them for service

5 years ago

star star star star star

Jazmin Rockford, IL

I have had AT&T for 10 years and I have no complains. Service is great and customer service is always very helpful.

5 years ago

star star star star star

Michael Byrd Everett, WA

Great reliable service. Never had a dropped call. Great customer service. Good quality for your money.

5 years ago

star star star star star_border

Kyle Bucher Fishers, IN

Solid service, and a wide network. It may not be the biggest bandwidth you'll find, but it does work nearly everywhere, and reliably so.

5 years ago

star star star star star_border

Stella Roberts Florissant, MO

Let you make a payment arrangement they will go crazy. Long service calls people don’t know what they’re doing my opinion trash.

5 years ago

star star star star_border star_border

Bruce Shapiro ,

Mobile service disappointing. Any delay or slow dialing a phone number AT&T system would drop the outgoing attempt. Very frustrating ! Will not use this service again.

5 years ago

star star star star star

Steve Banks Jr. Seattle, WA

AT&T has been extremely beneficial for my family. They protect our home and we have been completely satisfied.

5 years ago

star star star star star

Michael Rizzo Lynnwood, WA

Been a costumer for years and been satisfied with the services mainly use of cellular packages domestic and overseas

6 years ago

star star star star star_border

Sks1969 Carlisle, PA

We love AT&T. We have great service and the customer service is always awesome! My only complaint would be their prices are rather high

6 years ago

star star star star_border star_border

Judith Ballew St Louis, MO

I only have one complaint. When you have a problem it is very hard to get a person that you can understand. Otherwise I’m very satisfied with the company.

6 years ago

star star star star star_border

B Kirtz Sacramento, CA

Been a long time customer, would like to see better deals for customers and general, have not experienced anything so negative regarding services

6 years ago

star star star star star

susan hopes Edmond, OK

Very employee friendly organization, amazing management Career opportunities global reach Friendly management

6 years ago

star star star_border star_border star_border

Nicholas Nesbit , TX

Customer service is horrible. The service itself for internet is slow at times between peak and non peak times. I was told that my speed would be upgraded, and noticed no difference.

6 years ago

star star star star star

Debbie Ziegle Fairmont, WV

Have been using their family plan for over 15 years. Have always received great service, no dead areas.

6 years ago

star star star_border star_border star_border

Dan Vilmure Chicago, IL

As much as ATT wants you to believe they have the best nation wide service, that is a joke. They focus on the metro area and the 5g there. The rest of American coverage is substandard. Verizon overall is better if traveling.

6 years ago

star star star star_border star_border

Kenneth Santos Dallas, TX

The company has went down hill fast but my biggest problem they took all the service options from the local providers. The customer service is the pits now.

6 years ago