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5.7

Overall Score

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Ed Clark Mesa, AZ

I am not a frequent taxi passenger but when I do need a ride I choose Uber. I have always had friendly experiences with the drivers and I trust the company.

7 years ago

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Amy Boren American Fork, UT

Had a great experience when my daughters and I used them when we met up with my family at disneyland. The girl who took us to our hotel was wonderful but the return trip was in a car that smelled so bad and he got lost! we weren't late but my daughter got car sick because of the smell,

7 years ago

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Darcy Chavez Provo, UT

I normally take Lyft, but two different times my Lyft app hasn't had any drivers available so I've used Uber. The first time was in san fran and my driver ran over a median and almost hit a trolley. It was scary and we just went separate ways after... could've been a huge bummer if someone got hurt. The other time my driver got pulled over for an illegal u-turn and I was 25 minutes late to my brother's graduation.

7 years ago

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Mike Smith Austin, TX

I have only used the service a handful of times but each time the service has been fantastic. The app is super easy to use and all of my experiences have been great.

7 years ago

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Ron Durfey Pleasant Grove, UT

Have used Uber multiple times in my travels. I so much prefer Uber over the yellow cabs. Much cleaner and I feel more safe. I especially appreciate the app to schedule a ride. Very happy with Uber.

7 years ago

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Braden Stanko Smithfield, UT

Great business! Easy and efficient. Doesn’t cost an arm and a leg to get around. Drivers are nice. Just always make sure you are with the right driver. And in the right car

7 years ago

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Ben Crisp Temecula, CA

Uber is so convenient and I love it. It makes getting around so easy and cheap. Even when I’m traveling to other countries Uber is always just the best option to go with.

7 years ago

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Kaitlin Ashcroft Mesa, AZ

I have used uber in the weekends and have loved it. It’s so nice not worrying about driving and being able to go from one place to another quick and not worry about parking. I have always had great experiences with Uber.

7 years ago

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Anne Sainsbury Payson, UT

Uber was amazing! I was visiting Denver for a business conference and didn't know my way around, so I downloaded the Uber app and used it to get around! Great price, and great drivers, great service! Love it!

7 years ago

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Kimberly LeBaron Delta, UT

Uber is so handy to have. It’s way cheaper than taxis, and available pretty much everywhere I’ve been. Reviews keep both drivers and passengers accountable, so I’ve always felt safe. Easy app to use as well.

7 years ago

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Nicole LeBaron Provo, UT

I love Uber! Currently I’m currently living abroad and don’t have a car and Uber has been the cheapest way to get around for me. It has saved me a lot of money!

7 years ago

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Rylie Crandall Draper, UT

I only use Uber when I am traveling abroad because it tends to be cheaper than taxis and other forms of transportation in the places I’ve travelled. I am always pleased with them

7 years ago

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Sarah Kaysville, UT

I was so scared to use Uber for the first time. But I did it and it was great and way cheaper than a taxi and the driver was nice and communicated well.

7 years ago

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Stephanie Orem, UT

I have used Uber many times and everytime has been a great experience. I like not having to worry about finding ways around when I am out of town. Try Uber if you haven't.

7 years ago

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Reese Pleasant Grove, UT

Used Uber on my last business trip and they are a very good price, quick and easy to come to me and their app is easy to use. very professional and easy to use.

7 years ago

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Abby Driggs Provo, UT

Great customer service. Drivers are very quick to pick you up when you request it because it is based off who is closest to your area. The app is also super helpful and makes it easy to track how far away your driver is.

7 years ago

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Michelle De Oliveira American Fork, UT

I have not had much luck with Uber. Their employees always seem to be in a bad mood and hate their job. I try to avoid using them if I can and prefer to use other options if available. They are in more areas of the world though, so that makes them more convenient in that regards.

7 years ago

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Katie Young Charlottesville, VA

All my experiences with Uber have been great. The drivers know where they're going and are friendly with clean cars. Uber is always very slightly cheaper than Lyft in my current city.

7 years ago

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Andrea Orangevale, CA

Most of experience with Uber has been positive. I am disappointed that they can triple your rate after you are already riding in the car because of peak times. I had requested an Uber for $24 and was later charged $68 because of this.

7 years ago

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Tim Berrett American Fork, UT

My experience with Uber is several states and cities throughout the US has been great. Their app is simple to use. The service is very convenient. We have never had any issues with any of our drivers.

7 years ago

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Nancy Mackay Lehi, UT

I was a first time user and the Uber driver was so friendly and on time. The driver was so helpful and gave us tips for the next time we needed to use it.

7 years ago

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Jeff B Orem, UT

My experiences with Uber have always been good. Drivers are good and friendly. Their App is easy to use and reliable. If I ever need a ride I check with Uber before other ride sharing services.

7 years ago

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Hannah Thompson South Jordan, UT

When i used Uber for the first time I was a little nervous because the driver as a stranger but he made me feel comfortable. I used it because I’ve heard of the company and the reliability.

7 years ago

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Ariana Cruz Saratoga Springs, UT

Uber is amazing specially when you’re traveling. At first it seemed a little unsafe but after trying it out i felt so much better, their drivers are amazing!

7 years ago

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MaKayla Christiansen Provo, UT

Uber is such an easy way to find a ride from anywhere! It is super affordable and I always get the nicest drivers. It is very easy and not a stress to use at all.

7 years ago

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Hailey Nilson Salt Lake City, UT

Uber is the absolute best! Every experience I've had with Uber has been fantastic. The prices are very reasonable, the cars are great, and the people I've met are amazing!

7 years ago

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Sarah Provo, UT

Uber has been a quick and easy way for me to get around town when I don’t have a car! I’ve been really lucky to have nice and safe Uber drivers that have made me feel comfortable!

7 years ago

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Magaly De Avila Provo, UT

I love that uber is literally available anywhere. I never have used it in the US but I used it once out of country and I had a great experience with it. 10/10 recommend when you don't feel like driving or don't know an area

7 years ago

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Erin American Fork, UT

for busy city’s uber is a great way to get around town! the drivers are nice and speedy and make sure to get to your destination the best way. really great service definitely will use often

7 years ago

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TyGuy Sandy, UT

Uber is very convenient. I like that I can get an Uber ride very quickly and tip within the app. I just think that they don't treat their employees very well or very fairly.

7 years ago

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Amanda Purpura Gibsonia, PA

Extremely easy to use and consistent service and experience. Great to use when traveling or for a night out especially in a smaller city where cabs are scarce.

7 years ago

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Ryan American Fork, UT

Uber is a super innovative company. In my experiences the drivers have always been on time, and I’ve always felt safe while riding with them! The drivers have always been very kind as well!

7 years ago

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Fernando Delgado Tempe, AZ

This company's app is very detailed and user friendly. I enjoy the drivers and would recommend this to others. My only concern is when they cancel on me only because they have trouble finding me in a crowded area.

7 years ago

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Spencer Scoville American Fork, UT

Terrifying, although its handy to have someone come pick you up from somewhere when you are in a pickle you sometimes get people who have no idea what they are doing and like to chat it up with the stranger in the back. Not really my thing

7 years ago

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Isaac Gilbert, AZ

Uber is a good and easy to use service that makes getting around places easy. It is fairly easy to use. Sometimes drivers cancel on you and it can be annoying, but overall the driver gets you to where you need to go.

7 years ago

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Nathan D. Warrendale, PA

Drivers are always friendly and respect your privacy. It's a little costly during "surge" hours i.e. holidays and events in the city however the price is worth it to be safe if you are drinking and having fun.

7 years ago

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Cassidy Larsen Gilbert, AZ

Uber is an amazing way to get around while traveling or on the way to the airport. It is a good price for all the help it provides. I also really trust the drivers because I know they have good background checks.

7 years ago

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Measton Gilbert, AZ

Wonderful service especially within populous cities. When looking for an Uber in more rural areas the service has been worse though. I reccomend asking for their name rather than asking “are you ____” there have been instances when people pose as Uber drivers, but otherwise a very safe and helpful business

7 years ago

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Madison Parsons Gilbert, AZ

While in New York City, my family and i were in desperate need of transportation and found it nearly impossible to hail a cab. Uber made it easy for us to quickly navigate the large city.

7 years ago

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Jordan Priest West Jordan, UT

Just spend a weekend in D.C. The metros were nice, but for a couple dollars more we could shave off hours of transportation time. There always seemed to be an uber driver available within 5 minutes.

7 years ago

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ally blackhurst Pleasant Grove, UT

I have used Uber a few times when I am on vacation and out of town and overall it has been a great experience. It is convenient, affordable, and easy. All of the drivers I have had have been good, safe drivers and very nice.

7 years ago

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maika Orem, UT

A great app and a great thing to have in the world. so nice to be able to call them or notify them with a push of a button and have them show up where ever i am.

7 years ago

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Alvin Jiji Gilbert, AZ

The drivers are very reliable and nice to interact with. The service is really dependable and available nearly everywhere. One thing that bothers me, however, is the excessive cancellation fee.

7 years ago

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Cayla Koga Fremont, CA

Personally, I am not a fan. I don't like the unvetted stranger driving me around. However, I know a lot of people who love it and have benefited from the services rendered. It's affordable, on-demand, and apparently has some really nice drivers.

7 years ago

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Isaac Lindon, UT

I live in utah where there aren't alot of Uber's where I live so the wait times were long but the drivers are nice and I would consider this a good means of transportation for people without a car. I have a car so I it's not the most affordable. Also if you want to go anywhere remotely far it's very expensive.

8 years ago

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Marilyn Greer Saint George, UT

I love Uber and use it often. I never have to wait long for a ride and it is so much less expensive than a cab. I love that you can book and pay online.

8 years ago

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Kip Fowler Pleasant Grove, UT

I appreciate that Uber has set up a reliable platform for those of us that travel frequently to find a driver and car w/out the hassle of a CAB company

8 years ago Edited September 14, 2021

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Zoe Julian

Uber is a great concept and I had good experiences using it in and around Boston, MA. I did feel nervous every time I rode by myself as I was not guaranteed to be safe but I do think that I received a good service. I hated that they have surge pricing and it was sometimes cheaper to take an actual taxi but it worked out the majority of the time.

8 years ago

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Madi Thompson Ogden, UT

I've really enjoyed using Uber to get around to places, especially when I'm traveling. I do wish that they had more of a safety regulations like maybe requiring that the driver has a camera in the car. Also, they don't really have good customer service, they don't have a call center which makes it really difficult to contact them.

8 years ago

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kip petrykowski Charlotte, NC

Driver was late, didn't respond to text asking why he was not going to be on time. No number to reach out to Uber to discuss, they gave me a credit for another ride after I complained in the ap (no human to speak with), I want my money back, I don't want to use them again, what does the credit do for me nothing!

5 years ago