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5.7

Overall Score

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Linda Walker

If I could I'd give Uber a zero!!! Today was my first & last experience w/Uber. It was arranged thru our mechanic shop for a ride home & back again. Ride home was what we expected. But pick up to return for our vehicle was a frustrating & terrible experience. I will never pay w/my money for Uber sevice.

5 years ago

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Kathleen Oklahoma City, OK

The draconian rules that Uber forces it’s customers to adhere to violate our constitutional rights as Americans. I was verbally attacked by a driver about a mask. I will not EVER be using Uber again. I plan on telling everyone I know about my terrible experience.

5 years ago

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Bergen Billings Smithfield, UT

I have never had a problem with this company, but have always had nice drivers and they have always been kind.

5 years ago

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Shaznae Tallahassee, FL

i used to use it in highschool before i got a car. it’s reliable and they addded great features to avoid kidnapping

5 years ago

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Mikayla Ralston Gaithersburg, MD

This service is great in times of need. Prices are good but can be high depending on the trip. Cars differ in the sense of smells, talking, etc..

6 years ago

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yaneisy padrino Tallahassee, FL

Uber is great , especially in a college town. I think they are very affordable and do a good job at pleasing customers.

6 years ago

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Cole Warnick Eagle Mountain, UT

Great ride when going out with friends. Splitting up the check is easy and so far have always had good drivers.

6 years ago

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Annie Chow Tallahassee, FL

I love how they give different options to the level of luxury you prefer to ride in. They should start doing background checks though.

6 years ago

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Tj Black South Jordan, UT

When flying to conferences, using Uber to get to the hotel has always saved me 50 to 80 percent over using a taxi.

6 years ago

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Lknls Salt Lake City, UT

We needed a ride to fit us ur family there were several nearby. Drivers were helpful and friendly and on time.

6 years ago

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Bill Nelson Salt Lake City, UT

I have only used them a couple of times but it’s nice to know I can make a call and a ride will be there within a couple of minutes

6 years ago

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eunj ,

With new safety regulations, Uber has become the safest and easiest option for ride sharing. Will always be cheaper than a DUI charge.

6 years ago

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Mila Kovalskay

My name is Ludmila I book a Uber from my home to airport it was $24.98 but I did receive a bill for $35.40. When I did book Uber from airport to my home it was $26.80 I did receive a bill of $60 so be careful .I did send to Uber a email but no results. ,

7 years ago

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Annoyed InCali

I used Uber last year and loved the service. I again "attempted" to utilize Uber last night (Halloween) for my 16 yr old daughter. Guess what? She ended up stranded miles from home due to YOUR inept incompetence. Needless to say, our Uber days are over. We will be utilizing Lyft from this point forward. Choose your merchants wisely!

7 years ago

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Feruza Bektemirova Sandy, TX

I don't like talking while I'm taking a cab or riding in someone else's car, so my experiences with Uber have been exactly what I wanted

8 years ago

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Diane H Philadelphia, PA

Uber is a great car sharing service. The driver was on time and got me to my destination in good time.

8 years ago

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Rhonda Sanford Merrick, NY

The app was easy to use and the car came at the time expected. However, I would have liked the driver to open the trunk and put my luggage in the trunk rather than me doing it.

8 years ago

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Keenan McLaughlin Iowa City, IA

Works fairly well. Gets me to place to place when things are not busy. I wish I could have more options on tipping before the ride is done

8 years ago

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Anne M Landefeld

The premium car service is fantastic. It would be great if all cars carried an umbrella for those weather days.

8 years ago

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Rafael Estrada

Don't know what to say... it all depends on the driver you get.... I've had some seriously crazy driver which I had to report and hope Uber kicked them out.

8 years ago

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michael mantione

The surcharge should not be a thing. I have heard horror stories about it and think it should be removed.

8 years ago

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Earlie Johnson

My first time experience with Uber way not good. Driver refused to pick me up I stated to him I did not know I needed to walk two and half blocks to get a ride. I explained I was senior and on my way to the Airport with 3 suitcases he said yes he would come to my house i waited 10 min;s then he calls back stating no and hung up on me.

8 years ago

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David C Morrow

have had "mostly" good experiences with Uber) had one driver that played what ever music they liked and drove with the windows down??)

8 years ago

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Tina Orem, UT

Don't use UBER!!! They are spamming me and stealing personal information they do not have permission to and worse... wont do anything about it. I can't imagine what info they are taking from those who have their app or actually signed up with them!

8 years ago

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Sadie Scoville Pleasant Grove, UT

Uber has safe drivers and I like how they do background checks. It makes the whole drive feel safer.

8 years ago

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Lindsey Haight Logan, UT

Can be very helpful when you don't have other options. It can be very expensive around airports during peak time. Sometimes if you keep looking you'll snag a lower price at just the right time.

4 years ago

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anna blaser St Louis, MO

It’s useful, but so very expensive. You never really know what’s going to happen when you get into the car, which is scary, but I see how useful it can be for those who don’t have a car.

4 years ago

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Terrah Anderson Herriman, UT

Super helpful for getting around Boston on our mother-daughter trip. Especially liked being able to schedule rides ahead of time.

4 years ago

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Ramona Kiffing Chapel Hill, NC

The variety of options Uber offers its customers has always been appealing to me. However, the application is beginning to become expensive.

4 years ago

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rohanna meikle Tallahassee, FL

I have an excellent experience with Uber . I love Uber!! The customer service team is helpful and the app is good qaulity.

4 years ago Edited December 1, 2021

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Rose Chevelon Tallahassee, FL

Uber is such an amazing app whenever it comes to me needing a ride. The people driving me are so friendly and no issues at all with them.

4 years ago

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amari sims Windermere, FL

Uber has been so good to me when I have been in a bad situation needing a last-minute ride!I like that I can request a specific style vehicle.

4 years ago Edited November 8, 2021

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Destini Ferguson Tallahassee, FL

You'll make it to your destination, however the drivers can sometimes be very inquisitive. There's been numerous times I've felt pressured into saying where I'm going and why. Maybe they consider that to be friendly? Also, the Uber drivers usually take longer than expected to arrive which is inconvenient.

4 years ago

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Omara Obas Tallahassee, FL

My experiences with uber have been well. I rarely use it but when I do, I've always given a tip. The drivers I've encountered are great.

4 years ago

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Zharia Allums Tallahassee, FL

Uber is probably the fastest service. However, there is a discrepancy of who requires masks and it needs to be addressed. Also sometimes. the prices are insanely high.

4 years ago

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Cindy R Tallahassee, FL

I think that tuber showing the plate number is useful. There have been times when I’ve gotten really rude drivers so the part where I can rate the driver is useful.

4 years ago

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Nathan Broomfield, CO

While I have enjoyed Uber in the past, recently their prices have been double or triple that of other car sharing services. This has led me to often take my business elsewhere.

6 years ago

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Dre35 West Valley City, UT

Great app, great service. Love how it works with the apple watch. Wish they had more spotify connect opportunities to play my spotify music on the drivers car.

6 years ago

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MattB American Fork, UT

I recently took an Uber for the first time and was impressed with the overall experience. The driver was quick and friendly and coordinating the ride was a breeze

6 years ago

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Austin Stelmach Boulder, CO

Uber is a life saver. Great for nights out when nobody there is not a designated driver. Super convenient and affordable!

6 years ago

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Keron Grey Tallahassee, FL

When I used Uber, it was always an easy choice for transportation and it allowed me to save money by giving me walking distance calculations. It was great when I had it!

6 years ago

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Laura Reeves Tallahassee, FL

Thank you Uber for saving lives! Haven’t had a bad experience yet. The app is easy to use and makes me more comfortable with the experience.

6 years ago

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Kasey Canteli Crawfordville, FL

All the drivers I’ve ever had have been very helpful and nice. I love using this service when I don’t have a car or cannot drive.

6 years ago

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Rhayane Costa Miami, FL

Always have a great experience with Uber. Drivers are respectful and safe! Always trying to make the customer feel comfortable

6 years ago

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Rutva Vora Cocoa, FL

Very convenient and affordable. Also, love the split fare option. It's great when my friends and I are going somewhere and want to split the cost.

6 years ago

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Janie Dennis Tallahassee, FL

Uber is helped me get everywhere when I did not have a car! I love Uber and I feel very safe with the drivers I have had in the past!

6 years ago

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R Tallahassee, FL

Uber is so efficent with its navigating site. If only peope knew who was who then random people would not be trying to get into your car because they think you are an uber driver.

6 years ago

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Steve Laird Midvale, UT

Uber is a convenient and affordable way to travel. We have used Uber in our travels. We no longer rent vehicles when we don't have to. I will continue to use this service.

6 years ago

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Lori Claassen Layton, UT

Such a great concept! Love how you can see how far the driver is. I only gave 4 stars because I have had a driver cancel on me and it was an inconvenience!!

6 years ago

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Zachary Simpson Norcross, GA

Every time I fly somewhere for a vacation, I use an uber to ride to the hotel. It’s a very convenient service but can be a little inconsistent. Still great.

6 years ago