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Evolve Vacation Rental

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5.1

Overall Score

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Elena Coriano Bayonne, NJ

Very helpful only had to call once ! Quick response

8 years ago

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James Cunningham China Spring, TX

Seamless, was easy to use and everything worked right. No hassle booking.

8 years ago

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Katie Hansen Sacramento, CA

Very unprofessional customer service reps and cancellation policy not clearly listed on VRBO. I will never rent from them again.

8 years ago

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Reply from Evolve Vacation Rental

Hi, Katie - We're very sorry about your experience, and that you couldn't easily find our cancellation policy. We appreciate the time you took to provide our Customer Experience team with your feedback. It sounds like you were able to come to an acceptable resolution, but please let us know if you have any further questions. We hope you'll consider Evolve for your next trip.

Apr. 5th, 2018

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Tammy Cody, WY

Easy straight forward transaction, questions were answered promptly.

8 years ago

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Sandra McAfee-Symons Colorado Springs, CO

Hassle free booking and everything was as promised

8 years ago

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Vonnie Meyer Edmond, OK

They advertise misleading charges on their rental sites. Charges made to credit card are different than the billing sent online.

9 years ago

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Anshit Agarwal Newark, CA

My rental promised a lake view. All I saw was the parking lot. I wouldn't trust this company with a single dollar.

6 years ago

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Reply from Evolve Vacation Rental

Hi Anshit,

We are sorry that you were not satisfied with your stay and we appreciate the feedback you've provided. However, our listings are carefully built to reflect our properties in an accurate light and after taking a look at your reservation, we can confirm the description and photos depict this townhome as it is. We do hope that you will give Evolve another chance in the future.

Best, the Evolve Team

Oct. 6th, 2020

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Ginger Hixson Jonesborough, TN

It was terrible the room was awful and the person I spoke to said ocean front it was not. The room was terrible

8 years ago

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Reply from Evolve Vacation Rental

Hi, Ginger. We are sorry that you had a less than wonderful experience and certainly appreciate you informing us of the situation. It sounds like our Customer Experience Team was able to connect with you, and we're glad to hear you were able to come to a resolution. We hope you'll keep us in mind for your next getaway. Thanks again! Best - The Evolve Team

Jun. 25th, 2018

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Derrick

Stayed for a weekend in a crummy cabin in Big Canoe - spent a meager $600 and was only reimbursed $100.

9 years ago

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Scotie Lecanto, FL

Appalling! Complete rip off , property was nothing like described. Beware never use this company!

9 years ago

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Erin van horn Lexington, NC

The worst ever.... they allow anyone to rent and destroy homes

5 years ago