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ScoreBig

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4.9

Overall Score

Author: Kalicia Bateman

LAST UPDATED: February 17th, 2020

ScoreBig takes empty seats from events ranging from music concerts and Broadway to sporting events. This company has helped thousands find tickets to their favorite sporting events, show, or musical play. Because of the format of this company, they can provide great deals on discounted tickets to these events. This company also allows people to sell extra tickets. 

ScoreBig, Inc. was sold to Ticket Network in 2016 and was rebranded as ScoreBig. Since the buyout, ScoreBig has worked hard to build back its reputation. Because of the issues that happened prior to the buyout in 2016, ScoreBig has made considerable strides to correct these all problems. Some think they have overcompensated to ensure positive customer experience and user satisfaction.

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The Good

  • Helpful Customer Service
  • Seat Inventory Options
  • The Big Event
  • Ability to Sell Tickets

Helpful Customer Service

ScoreBig's customer service team is said to be very helpful and proud of the assistance they provide customers. The company's website lists a customer service phone number and email address that customers can use to receive more information and support. Many of the other ticket site companies have difficulties keeping good customer service relationship with customers.

Seat Inventory Options

ScoreBig offers tickets for a variety of seats, ticket packages, and price points, including general admission. Its interactive seat maps show individuals the general area in which they will be seated. While you cannot always see exactly where your seats are, ScoreBig will offer seats that together in ticket packages, unless otherwise noted. ScoreBig also offers mobile tickets, which makes for convenient, quick delivery. The ticket price varies from event to event and depending on your seating area. Customers may purchase tickets as well as research events near them through its online website, ScoreBig.com.

The Big Event

ScoreBig is among the companies who can get you access to the biggest game, best play, or a concert at your favorite venue. It also makes it easy to sell tickets to others. Whether it is March Madness, the Super Bowl, the World Cup, or a ticket to Dear Evan Hansen you will be able to find and sell tickets on ScoreBig. This company is among the few ticket brokers who can get these high demand tickets.

Ability to Sell Tickets

ScoreBig allows ticket holders to create accounts to sell their extra tickets. When the tickets are sold, sellers are paid after the event via check or PayPal almost instantly. It’s an easy way to sell your tickets if last-minute conflicts arise. Some clients "score big" by selling the tickets they bought when prices were low. 

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The Bad

  • No Cancellations
  • Service Fees

No Cancellations

With ScoreBig, all ticket sales are final. The company does not allow cancellations or provide refunds. If an event is rescheduled, your ticket is good for the new date. If an event is canceled, ScoreBig offers returns on request. If an event is rescheduled and you are not able to attend, it is recommended to sells your tickets on ScoreBig to make your money back. In some cases, you can earn money off selling your event tickets.

Service Fees

ScoreBig charges a service fee and a delivery fee for every ticket request. Because the company does not disclose the specific rate or amount applied beforehand, customers are advised to inspect their ticket details before finalizing the sale. These fees are standard in the online ticketing industry.

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The Bottom Line

ScoreBig is a great way to find and purchase discounted event tickets. Many online ticketing agencies can be worrisome. But due to the changes made since 2016, you can use ScoreBig with confidence. The company's customer service is both responsive and helpful, and all tickets are guaranteed to be competitively priced, authentic, and in the general zone for which they were purchased. Over 141 customers have reviewed ScoreBig, and the overall experience of using ScoreBig is positive. With this service, it is simple and easy to find box office value tickets. You can buy tickets to big events for cheap and with confidence with ScoreBig.

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Star Rating

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3.8

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165 Reviews

Review Breakdown

5 grade

58%

4 grade

13%

3 grade

5%

2 grade

1%

1 grade

24%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Jack Mackenzie Glendale, CA

I have a great Scorebig success story. While in Chicago Wednesday night I realized I was going to be in Denver Thursday- same day as the Bronco/Panther season opener. I logged on and found excellent seat- lower bowl with great view of field and game. I paid $282 after a $20 coupon was applied. When I got to stadium I learned that I was sitting right next to a guy who bought essentially the same seat (right next to me) who was online the night before at the same time I was. Almost to the minute. His problem was that he bought from stub hub. He asked me what I paid- I told him- and the zinger- he then asked what I paid in fees and I said zero- no fees. He couldn't believe it- he paid 345 for the same seat I paid 282. The difference- no fees. Well done Score Big!

10 years ago

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Hugh Decatur, AL

Once again ScoreBig came through when I needed to get some tickets. In the past my tickets were for sporting events, but now as the father of a toddler, ScoreBig helped my get Sesame Street Live! Tickets for 60% less than I would have paid on Ticketmaster. Can’t wait for the next event to take my son, especially after saving so much on the last show.

7 years ago

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Wayne Hanel Indian River, MI

It was simple and easy to purchase my tickets and easy to download the electronic tickets to the game for entry. downloaded my tickets went to game they scaned it bada boom bada bing your in. Way easier then ticketmaster or stub hub. Very satisfied with score big. I'll continue to buy my tickets here.

7 years ago

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Joni B Headland, AL

This was my first time using ScoreBig, and it couldn’t have been any easier! The ticket purchasing experience was smooth from start to finish, and the customer service staff was extremely helpful. I will definitely be using them for future event ticket purchases!

7 years ago

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Jonathan Van Nuys, CA

It was quick and easy to purchase tickets. Tickets were sent instantly to my email. The prices are similar to other websites but sometimes there is promo codes available, which is why I purchased through ScoreBig this time around.

7 years ago

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TR Cibolo, TX

I really appreciated the follow up emails to ensure I received the tickets, and to remind me to download them for the game. The seats were exactly as described, and a great deal for the price. I would somehow lower your overhead charge. That was about the only negative. You asked, "just sayin". Otherwise, OUTSTANDING!!!

8 years ago

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Richie R Charlotte, NC

I was able to easily & quickly buy football tickets cheaper than anywhere else & I received the tickets via email a couple months earlier that I was supposed to plus their guarantee is awesome. I will most definitely be coming back for future purchases. Totally recommend to everyone!!

8 years ago

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David Walsh Mt. Pleasant, SC

When concert site changed tickets from e-ticket to traditional ticket, ScoreBig contacted me because my home address was in South Carolina but concert was in New York City and thus informed were able to overnight tickets to me at NYC address. That is great service.

8 years ago

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Mary Kay Cilibraise-Gavitt Grand Ledge, MI

Loved the discount offered, customer service was a huge surprise when I received a call following buying the tickets and they wanted to make sure I knew how to use the tickets when I arrived. No problems at the gate , seats were exactly I bought them, and an amazing concert.

8 years ago

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Robert Bruce Stockton, CA

Great experience with your crew. Tickets were phenomenal with a very easy transaction. I had one question regarding them which a representative answered quickly. Tickets were emailed and we walked through the gates at Dodger Stadium with no issues.

8 years ago

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Jill Tascon Hazlet, NJ

I recently purchased Drake tickets to MSQ. Got excellent seats for a good price. Used 5% coupon discount at checkout. Great customer service on their help line. Easy transaction - I simply downloaded my tickets from the confirmation email link. Would definitely recommend using this company to purchase concert tickets.

8 years ago

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Eloise Woodruff Suffolk, VA

Seat selection and purchase was very easy. Was able to see the vantage point from the section to gage what the view was. Received printable tickets right away. Barcode to get in worked perfectly. No issue with transaction or tickets at all. It is unfortunate though that there is a >$30/ticket convenience fee.

8 years ago

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Cory

Was a little concern with using ScoreBig at first (never heard of them), but turned out to be very reliable, fast, and got tickets shortly after purchase. I was not able to use the online purchase, but this was due to the high demand, I called in and was assisted by a very friendly sales agent. Thanks for everything!

8 years ago

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sue byram Daytona Beach, FL

My first ordering of tickets was cancelled due to unavailabilty with another vendor. Score Big was able to get us tickets that we wanted with no hassle and we were assured they would not be cancelled next day! I will be using Score Big for my next event! Our tickets were great! And they were available like they said they would be!

8 years ago

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Joseph Greenberg Hollywood, SC

Tickets arrived on time at 70% under face value. US Open was perfectly organized from complimentary parking and shuttle busses well signed and extremely efficient. Great food m, drink and accommodations at Trophy Club, which was not only a free upgrade and handy during rain storm.

8 years ago

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Sheel Berlin, CT

Getting tickets at a reasonable price plus a good view was so easy with ScoreBig, it’s always my go-to for shows! The tickets were delivered so quickly that I didn’t have to worry if they’d be here before the show.

7 years ago

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Teri Tulsa, OK

I appreciated the reminders via email. Once I forgot I had bought tickets to a show and completely missed it. We buy tickets so much in advance at times, it nice to be reminded. Grateful for your service!

7 years ago

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kelly schwalbert Imperial, MO

I got good tickets for a good price. I was a little nervous about using the electronic ticket, but I downloaded it to my phone and everything went very smoothly. I'd gladly use SCoreBig again.

7 years ago

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Jim Mathine Grapevine, TX

This was first time I ever purchased electronic tickets and highest value ticket order. The tickets were emailed earlier then expected and the printed tickets worked perfectly at Memorial Stadium in Lincoln.

8 years ago

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GARY CANGI New Prague, MN

The ability to filter and select the seats a wanted was a real time saver. The transaction was easy, and garunteed, the tickets were delivered right away and the event was fantastic.

8 years ago

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Mike

The seats were amazing and site was easy to use. tickets delivered on time with a follow up email reminder. I would use ScoreBig again with confidence.

7 years ago

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Denise Spring Hill, FL

Love this site so easy to purchase tickets. Seats were great the price was even better. I would love to buy these same seats to another METS and Merlin game.

7 years ago

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brent arnett Defiance, OH

i ordered ticket for the disney on ice show and within 15 min. I had them printed off and was ready to go. Very easy to use and we had a great time at the show.

7 years ago

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Dave H Phoenix, AZ

As usual when I need last minute tickets or tickets to a sold out show ScoreBig is my go to reseller. They never disappoint and are very reliable. Trust them to come through,

7 years ago

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Abby Santa Monica, CA

It was easy to navigate and understand each step of the way! I received confirmation and next steps very quickly. The tickets arrived promptly and were great.

7 years ago

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Rhovonda Brown Houston, TX

I loved the seats and the location. However, I would prefer to receive my tickets earlier than 2 days before the event. I was beginning to think that I wouldn't receive them.

8 years ago

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James Broken Arrow, OK

Ordered the tickets very seem less process. Got the email almost immediately, printed the tickets took with us to the game and had no problem scanning at the gate.

8 years ago

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Gary Holland West Bloomfield, MI

Overall perfect. Great seats at a great price. But the "service charge" of $12.50 per ticket was a little steep, so a $61.50 "service charge" for the 5 tickets.

8 years ago

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William B. Heeter Colorado Springs, CO

Was able to pick up really nice tickets at a terrific price, and was able to download the tickets immediately. Very happy with overall experience, and we even won the game!

8 years ago

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Kelly Parente Hudson, MA

Overall the site was fine. Venue was nice. Too strict of rules. Couldn’t even get fresh air. No sign posted. Different reports from a ton of staff.

6 years ago

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Jenn Foran

Purchasing my tickets was so easy and convenient. ScoreBig sent me reminders to print my tickets in lots of time for the concert. No issues!

7 years ago

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Mark Anthony Hall Rancho Cucamonga, CA

Tickets can promptly and seats were great. Had a great experience, Dodgers got the W and created some memories with my Pops.

7 years ago

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Donna Groves, TX

Purchased Crawford box Astros tickets; Totally enjoyed sitting in this area of the ballpark; Easy process to purchase, download and print out tickets

7 years ago

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Katie Marietta, GA

Easy purchase, tickets were easy to print. We had no issues at all. Would absolutely use again. Thanks for a seemless experience.

7 years ago

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Hiro Ezawa Torrance, CA

Hospitality to the clients level went up higher. A lot of info after purchase was forwarded. That makes customers happier.

7 years ago

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Paul Longwood, FL

Tickets available instantly via email. Printed them off and then a few weeks later went to the concert. Prices were competitive.

7 years ago

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patricia duval

I am very satisfied with my experience except for the fact that the cost of the tickets was in us funds and the exchange rate is so high.

7 years ago

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Alena

Customer service was great! And I loved my seats!!! Thanks ScoreBig! I will definitely use you guys again in the near future!

7 years ago

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BARBARA E SANDHORST West Linn, OR

The website was easy to understand and use. Tickets arrived well before the concert with an info cover letter offering helpful contact info.

8 years ago

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Terry San Gabriel, CA

I’ve used ScoreBig for a few years now. Never had a problem with their tickets. Always deliver tickets fast! Great service.

8 years ago

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Phil York San Jose, CA

Loved the ease of this site. Got what I needed without needing a degree to get what I wanted. I highly recommend this site.

8 years ago

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Dale Fond du Lac, WI

Ticket purchase was easy and fast. Delivery was quick and allowed several options. Follow up was very helpful. Event night (Andre Rieu) was amazing!

8 years ago

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Griffin Santa Clara, CA

Last minute plans to go to concert for Labor Day. I was hesitant about new online company , but tickets were great and easy download to print out.

8 years ago

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Jennifer Waldorf, MD

Very easy to purchase tickets. Also got reminders in my email to print out the tickets. The concert was amazing and I had a blast.!!

8 years ago

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Vladimir tanon Polk City, FL

This being the first time using this site I was amazed at how I got great seats for cheap and getting 5 % off was a plus.

8 years ago

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Douglas Lindheimer Hallandale, FL

Girl was a few minutes late because of weather but called and greeted me with a smile. Very professional and would recommend your company.

8 years ago

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John Person Marshfield, WI

It’s easy, select your venue, check it out, click I’ll take it, tickets will be either emailed or FedX. Then go and have a great time.

8 years ago

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Erica Elizabethtown, PA

It was great. Very easy to navigate and select everything, very quick and simple. The concert was awesome too. Highly recommend this company.

8 years ago

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Edgard Jerez Fontana, CA

A friend recommended this website and after we experienced how easy was to purchase tickets trough ScoreBig, we are definitely your #1 fan.

8 years ago

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Daniel Provansal Clarkston, GA

Was easy to deal with and had e-tickets available one hour before the show got tickets and made it without issue

6 years ago