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ScoreBig

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4.9

Overall Score

Author: Kalicia Bateman

LAST UPDATED: February 17th, 2020

ScoreBig takes empty seats from events ranging from music concerts and Broadway to sporting events. This company has helped thousands find tickets to their favorite sporting events, show, or musical play. Because of the format of this company, they can provide great deals on discounted tickets to these events. This company also allows people to sell extra tickets. 

ScoreBig, Inc. was sold to Ticket Network in 2016 and was rebranded as ScoreBig. Since the buyout, ScoreBig has worked hard to build back its reputation. Because of the issues that happened prior to the buyout in 2016, ScoreBig has made considerable strides to correct these all problems. Some think they have overcompensated to ensure positive customer experience and user satisfaction.

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The Good

  • Helpful Customer Service
  • Seat Inventory Options
  • The Big Event
  • Ability to Sell Tickets

Helpful Customer Service

ScoreBig's customer service team is said to be very helpful and proud of the assistance they provide customers. The company's website lists a customer service phone number and email address that customers can use to receive more information and support. Many of the other ticket site companies have difficulties keeping good customer service relationship with customers.

Seat Inventory Options

ScoreBig offers tickets for a variety of seats, ticket packages, and price points, including general admission. Its interactive seat maps show individuals the general area in which they will be seated. While you cannot always see exactly where your seats are, ScoreBig will offer seats that together in ticket packages, unless otherwise noted. ScoreBig also offers mobile tickets, which makes for convenient, quick delivery. The ticket price varies from event to event and depending on your seating area. Customers may purchase tickets as well as research events near them through its online website, ScoreBig.com.

The Big Event

ScoreBig is among the companies who can get you access to the biggest game, best play, or a concert at your favorite venue. It also makes it easy to sell tickets to others. Whether it is March Madness, the Super Bowl, the World Cup, or a ticket to Dear Evan Hansen you will be able to find and sell tickets on ScoreBig. This company is among the few ticket brokers who can get these high demand tickets.

Ability to Sell Tickets

ScoreBig allows ticket holders to create accounts to sell their extra tickets. When the tickets are sold, sellers are paid after the event via check or PayPal almost instantly. It’s an easy way to sell your tickets if last-minute conflicts arise. Some clients "score big" by selling the tickets they bought when prices were low. 

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The Bad

  • No Cancellations
  • Service Fees

No Cancellations

With ScoreBig, all ticket sales are final. The company does not allow cancellations or provide refunds. If an event is rescheduled, your ticket is good for the new date. If an event is canceled, ScoreBig offers returns on request. If an event is rescheduled and you are not able to attend, it is recommended to sells your tickets on ScoreBig to make your money back. In some cases, you can earn money off selling your event tickets.

Service Fees

ScoreBig charges a service fee and a delivery fee for every ticket request. Because the company does not disclose the specific rate or amount applied beforehand, customers are advised to inspect their ticket details before finalizing the sale. These fees are standard in the online ticketing industry.

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The Bottom Line

ScoreBig is a great way to find and purchase discounted event tickets. Many online ticketing agencies can be worrisome. But due to the changes made since 2016, you can use ScoreBig with confidence. The company's customer service is both responsive and helpful, and all tickets are guaranteed to be competitively priced, authentic, and in the general zone for which they were purchased. Over 141 customers have reviewed ScoreBig, and the overall experience of using ScoreBig is positive. With this service, it is simple and easy to find box office value tickets. You can buy tickets to big events for cheap and with confidence with ScoreBig.

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Star Rating

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3.8

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165 Reviews

Review Breakdown

5 grade

58%

4 grade

13%

3 grade

5%

2 grade

1%

1 grade

24%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Patrick Murphy

Best Companies review is DEAD WRONG! They say no fees??? The site added a $37.00 fee to a $148.00 ticket!!!

9 years ago