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Author: Kalicia Bateman

LAST UPDATED: February 18th, 2021

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The Good

  • In store dropoff services
  • Nationwide phone assistance
  • Support for PCs, Macs, and mobile devices

In Store Dropoff Services

Customers having issues with their computer, tablet, or smartphone have the ability to drop off their device and pick it up when it's been repaired. Computer 360 can even order parts for you if it's necessary to make proper repairs.

Nationwide Phone Assistance

Although Computer 360 can only serve residents in the Phoenix, Arizona area face-to-face, they are more than willing to help customers nationwide with over-the-phone services. However, their services aren't available 24 hours per day.

Support for PCs, Macs, and Mobile Devices

While nearly every tech support company provides specialized support for PC/Windows devices, there are fewer that support both PC and Mac computers-and even fewer that also provide support for mobile device issues. This is a major plus!
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The Bad

  • In store dropoffs for Phoenix residents
  • No 24-hour support
  • Caters to personal tech problems

In Store Dropoffs for Phoenix Residents

Since Computer 360 is headquartered in Tempe, Arizona, and its team is so small, that is the only area you can expect to get face-to-face service.

No 24-hour Support

Computer 360 support hours are as follows:
  • Monday-Friday: 7am-9pm
  • Saturday: 9am-3pm
  • Sunday: Closed
Although business hours are long during the week, customers that have urgent computer problems Saturday evening or Sunday are going to be out of luck with Computer 360.

Caters to Personal Tech Problems

What we mean by this is that Computer 360 focuses more on computer repairs at the consumer level. Computer 360 would be a little outgunned to handle tech support for full businesses and corporations because their team is so small.
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The Bottom Line

Overall, Computer 360 appears to be a very legitimate company with a strong emphasis on customer service. However, customers outside of the Phoenix, Arizona area aren't going to be able to take full advantage of Computer 360's services. For those in that region, we definitely recommend taking a look at Computer 360.
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Star Rating

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9 Reviews

Review Breakdown

5 grade

22%

4 grade

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3 grade

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2 grade

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1 grade

78%

Sentiment Criteria

Value

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Quality

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DARLENE OLSEN Oconomowoc, WI

I have been with Computer 360 for several years. They do a good job, and always get the job done well. Most of their technicians have a degree from college. Once I got a trojan and it destroyed the connections in my computer. Their Teck who had a maters degree reconnected all of the lost connections. They have added for free many applications, and putt multiple icons on my computer for easy access. They are always eager to please, friendly, and will write up steps to follow to get certain things done on your computer. They installed software that copies a disk with ease. They have installed and uninstalled programs for me. Just ask whatever you want and they will teach you writing up instructions if you want on your note pad with step by step instructions. They also guide you in a purchase of good software. They do offer a free virus protection, but I prefer Malware for which they installed, and I paid for. I like Malware because it warns you of fraudulent websites along with anything else that is bad that may be on that website. This can include pulp, and viruses and many other things. I highly recommend Computer 360 in India. They charge minimal fee, I paid two hundred and fifty dollars for 3 years service. This was a renewal after my initial 3 years. I did get an email claiming that they were Computer 360 twice asking for 499.00 dollars for a year of service. I called Compute 360 and they told me it was a scam. I thing this is where the bad information is coming form.

6 years ago

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Eddie Rios Ogden, UT

Computer360 is a comprehensive tech giant. They understand computer issues and can resolve most issues quickly. They can access your system through the web and can provide support for your home systems. They are invaluable, quick, and credible experts in the field of computing.

6 years ago