Computer360

Author: Kalicia Bateman

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The Good

• In store dropoff services
• Nationwide phone assistance
• Support for PCs, Macs, and mobile devices

In Store Dropoff Services

Customers having issues with their computer, tablet, or smartphone have the ability to drop off their device and pick it up when it's been repaired. Computer 360 can even order parts for you if it's necessary to make proper repairs.

Nationwide Phone Assistance

Although Computer 360 can only serve residents in the Phoenix, Arizona area face-to-face, they are more than willing to help customers nationwide with over-the-phone services. However, their services aren't available 24 hours per day.

Support for PCs, Macs, and Mobile Devices

While nearly every tech support company provides specialized support for PC/Windows devices, there are fewer that support both PC and Mac computers-and even fewer that also provide support for mobile device issues. This is a major plus!

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The Bad

• In store dropoffs for Phoenix residents
• No 24-hour support
• Caters to personal tech problems

In Store Dropoffs for Phoenix Residents

Since Computer 360 is headquartered in Tempe, Arizona, and its team is so small, that is the only area you can expect to get face-to-face service.

No 24-hour Support

Computer 360 support hours are as follows:

• Monday-Friday: 7am-9pm
• Saturday: 9am-3pm
• Sunday: Closed

Although business hours are long during the week, customers that have urgent computer problems Saturday evening or Sunday are going to be out of luck with Computer 360.

Caters to Personal Tech Problems

What we mean by this is that Computer 360 focuses more on computer repairs at the consumer level. Computer 360 would be a little outgunned to handle tech support for full businesses and corporations because their team is so small.

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The Bottom Line

Overall, Computer 360 appears to be a very legitimate company with a strong emphasis on customer service. However, customers outside of the Phoenix, Arizona area aren't going to be able to take full advantage of Computer 360's services. For those in that region, we definitely recommend taking a look at Computer 360.