Name: Amazon Prime
Rating: 4.3

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Tammy Koch St Louis, MO

Streaming TV with Amazon Prime has allowed me to cancel cable. It also has a large library of shows and movies, so I was able to cancel a couple other streaming services.

4 years ago Edited December 7, 2021

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melrose1989 Carterville, IL

I am an amazon prime member and LOVE the program! Prime TV is just as great. It has many other features and shows that other streaming apps do not have.

5 years ago

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seanth57 Columbus, GA

I've made many orders, I'm very impressed with their on time delivery. I have been a member of Amazon prime for over 6 years. Excellent customer service.

5 years ago Edited September 14, 2021

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Ishtar Oushana MD Palmdale, CA

Really like the Prime Service. Excellent next day delivery and great variety of products. Like Prime Video as well because they carry the shows and movies we love.

5 years ago

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CoasterRider Show Low, AZ

I've been a customer of Amazon Prime for many years and have found the service to be reliable. They have a good selection of streaming TV I only wish there was a way to filter free from pay.

5 years ago

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Sicely Lyn Russell Phoenix, AZ

I like using Amazon Prime, but I don't like that you have to pay to use Amazon Prime and then you have to pay extra for certain movies/ TV shows. I think that's unusual. Other than that it's good.

5 years ago

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Brielle Wright Logan, UT

Amazon Prime is awesome to use because it has a simple set up and a variety of shows. It also introduces new shows and movies based of your previous likings.

5 years ago

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Kathy Faustin Jacksonville, FL

I love that Amazon Video comes with my Amazon Prime and it has a lot of good quality shows and movies on there that I didn’t know about! Would definitely recommend this!

5 years ago

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Alex Danielson Riverton, UT

We've had Prime for a couple years now and so far no complaints! We mostly use Prime for the free shipping, but we also love the variety of movies available!

6 years ago

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LIZ MUSCH Long Beach, CA

why do we have to pay extra sometimes? we already pay for prime. always customer service issues with amazon in general so when the streaming wasn't working correctly and needed a technical fix it took days/hours to get someone on line to fix it

6 years ago

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GetItWrite

I signed up for a FREE Trial of Amazon Prime Video. I found lots of options--but most required an extra fee (ex: $3.99 to watch a movie of my choice w/in 24 hrs.). Movies are my thing so, for me, it didn't add up. Why subcribe and then have to pay extra fees? Not my cup of tea.

6 years ago

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4

They charged me for a video sweetcorn I never bought and placed it on a credit card without my knowledge or consent. TWICE! After notifying and spending almost 30 mins trying to get through by phone, I finally got agents to refund the money.

6 years ago

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Theodore Niemann Boulder, CO

Amazon Prime has such a wide variety of TV shows and movies. In addition, they have started to make their own movies and shows that are really entertaining.

6 years ago

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Emily Tallahassee, FL

I love all of the original series that are coming out, Amazon is doing a great job. I also like that I have the option to rent movies that have come out recently.

6 years ago

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Cade Boudreaux , FL

I like Amazon prime movies and use them a lot more than other services. The only downfall of this app I feel is that the movie catalog is it as big as competitors such as Netflix

6 years ago

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Mickey Mangum Long Beach, MS

I have prime video and it works exactly as advertised. Smooth streaming and easy to use. Not a replacement for Netflix but it does work and is simple to use.

6 years ago

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Jeremy Brown Riverton, UT

I love Amazon Prime because it has a variety of shows but I wish there was more variety of shows. But I love it how it works with Vid angel so you can change the movie to the way you would like to watch it.

6 years ago

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Tammy Geddie Tuskegee, AL

Amazon prime is excellent at getting the product shipped to the customer quick. It is also great for viewing movies. I love amazon and especially amazon prime.

7 years ago

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Carol Sanford, NC

After watching Amazon Prime Video for about an hour we get the following error - internet browser will be closed due to internal error. Netflix and other apps do not give us this error. I have call Amazon Customer Service three times over the last 3 weeks. They tell us they will call back which they never do. Amazon customer service also created a ticket for the tech dept. and they never called us back either. Today I called again and I was told the ticket was closed out and the problem fixed. That is not the case. Amazon Prime Video customer service is the worst customer service I have ever dealt with.

7 years ago

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randy Cedar Hill, TX

Amazon Prime used to be good. lately been having delayed shipping, packages showing up at 9:45 pm. should have got a package Friday by 6:00 pm, didn't show till Saturday at 8:30. had one tracking showed Saturday. shows Delayed till Monday, Monday waited all day with front door open. No mail Delivery today. tracking says delivery attempted. BS been here all day.

7 years ago

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Michael New York, NY

Amazon was very dishonest. I have never wanted to join as a trial member, because I do not use Amazon very often and did not trust that it would be easy to cancel the full membership once the trial period was over. During a recent order I was placing, I was unwittingly enrolled in the trial membership. In fact, I couldn't even tell I was enrolled, because their system kept telling me I was not a member when I made attempts to cancel the trial membership. They did not return calls or emals when I made inquiries. About it. Then I started getting emails that my trial membership was on hold because my credit card information needed updating. All of a sudden they were interested in contacting me, but only to update my credit card information, presumably so they could eventually start charging me for prime membership I never wanted in the first place. What a dushonest practice. Stay away from Amazon.

7 years ago

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Corey Hobbs Murfreesboro, TN

You are charged 100+ a year for a service that is supossed to gaurenntee you 2 day free shipping and free live stream movies. The realitiy is most any movie worth watching they still charge you for it and 75% of what I have ordered this last year Took way longed than the estimated shipping time. When I am in check out it says I will have my items by friday evening, after I purchase it then tells me that I won't get them till Sunday evening. I have had plenty of bad experience on Amazon with ordering and when ever I leave less than desirable feedback, Amazon deletes it! TOTAL SCAM to have selective customer ratings.

7 years ago

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Teri

I appreciate the large number of items I have to choose from with Amazon prime. I just wish there was a way to make it more organized, so I don't have to go through so many things to get where I'm going

8 years ago

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William E Terrio Moscow, ID

I like Amazon Prime because they offer the greatest selection of movies and TV series. I can always find something to watch including oldies but goodies.

8 years ago

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DmKoch Mound, MN

I like that almost all shows are available, if not free then to buy or rent. I do not like that if I want to watch a show that's in a "channel" I have to purchase a month of the channel. I'd like an option to buy or rent shows thare normally available as channels.

8 years ago

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BEC

Amazon prime video has an eclectic selection of original new and older tv shows and films, some of which are must see. Though the app design is improving I find the mixing of prime and purchase items annoying.

8 years ago

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Bill Cicco

I like the variety of children's programs available. I think it would be an improvement, and a positive addition for children, if they would make the old classic cartoons available from the 60's.

8 years ago

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BRYAN MOOSE

The service has some decent original content that appeals to me, but I don't use it too often, because I burn through the shows I like very quickly and then nothing for long stretches appeals to my tastes.

8 years ago

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Joi J

I love the original movies and TV shows. It is always easy to find my favorite shows. I love that I can add premium channels like HBO and Showtime whenever I want.

8 years ago Edited September 14, 2021

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Joe Silva

Good so far haven't had any issues with any streaming and the shows I watch I think are good defiantly better than some of the other streaming businesses

8 years ago

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Jennifer Barton

I love the shows that I wouldn't have had access to with regular TV and that I can binge on all of them. They could improve by not mixing in pay sections with free sections though.

8 years ago

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Emerald Scott West Jordan, UT

I love Amazon Prime for shopping as well as streaming. When some of my favorite shows are not on Netflix this is my go to place. I've never had any complaints.

8 years ago

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Nichole Davidson Sandy, UT

Good selection of tv and movies with good original content. Price is fantastic - you're getting much more than other streaming services since it covers tv, movies, music and shopping services all bundled together.

8 years ago

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Kristen Westover Spanish Fork, UT

It is nice to have the option of more streaming movies/shows, but compared to other streaming programs Amazon Prime isn't my favorite. It's not as easy to get to currently watched programs. The included selection is just okay. I wish there were more TV Shows and Movies. I already pay for Amazon, I don't want to pay extra for more movies/shows.

8 years ago

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Michele Gledhill American Fork, UT

LOVE LOVE LOVE Amazon Prime!! I actually do not think it is necessary to deliver on Sundays. I would love to see Sundays still as a sacred day where no one has to work.

8 years ago

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David Orem, UT

The streaming compatibility is not very good. Specially you always need the silver light plugin, which is always a pain. The problem is, the compatibility is not always there.

8 years ago

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Tim Brooks Chillicothe, OH

I have been a customer of Prime for a few years. All I used it for was the two day shipping at no additional cost. I have been noticing more and more items that are not covered by Prime, lately I have noticed even if it's a item with Prime the shipping and delivery is taking longer.. My last order was the last straw I, on Tuesday AM I ordered an item that was in stock and covered by Prime. I wanted it for this weekend. The item did not ship until today (Thursday) and it will be delivered on Monday. I would have been okay if it just came on Friday. It's just not as good of value as it was for me.

9 years ago

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Shannon Bush

I've been billed but still no access x2 months. Says incorrect password, I change password get confirmation of change in Amazon email. Try password, doesn't work. Finally time to call and get it squared out, only to find out there is NO CUSTOMER ACCOUNT SERVICE AVAILABLE. I have to wait 24 hrs & watch for an email. SERIOUSLY AMAZON!!! Your are one of the largest companies in the world, I can order an item from a foreign country and have it delivered to my boat... But if I want access to my account, I WAIT FOR AN EMAIL?!?! And what if no one emails me tomorrow?? Ohhh, then I call in to what equals out to be a horribly time consuming answering service who "sends in a request to an account specialist"... Apparently the special of the special as NO CONTACT OTHER THAN EMAIL is allowed... THE 90' s called, they want their excuse for what you call customer service back. COME ON AMAZON... Every other company I use has the capability of problem solving an account issue (in house, should be simple)... And yet some how... AMAZON IS NOT. How does such bad service slip by so many. I know see why did not previously sign up. Let's see how many months you drag on billing me with no contact before you let me cancel the membership. Oh yeah, u have to wait for your "account specialist" to decide to contact me for that too. I can't imagine the billions of dollars being skinned from people with these hirrible practices. SHAME ON YOU AMAZON!!!

9 years ago

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Breanna Jones Salt Lake City, UT

Most Amazon Prime movies and tv shows that I want to watch cost extra and are not included with my prime membership. So I usually stream my tv elsewhere. I will never pay $2.99 to watch a 30 minute episode of tv. I wish more would be included with my prime membership.

9 years ago

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Michael Lyman Salt Lake City, UT

While Amazon Prime is not my go to for streaming, it does have a decent selection. They have some great movies that I really enjoy, and if you don't mind renting, they have a massive selection. It is not the best, but it is definitely worth having.

9 years ago

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Susan Stewart Salt Lake City, UT

Amazon Prime has some fun old stuff I really love, but their selection is not the best. I don't like their setup as well as some of the others either. If I could only pick one television service it would not be Amazon Prime, but they are great for shipping!

9 years ago

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Julie Firkins Orem, UT

my daughter lives with us and is a student so she gets amazon prime tv with her other benefits, we have enjoyed the movies other than that havent used it much, we also have hulu and netflex, they seen to have a good selection of movies,

9 years ago

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Maile Curtis Salt Lake City, UT

I don't use amazon prime very often, but when I do it works great. If I can't find the show that I want I know that amazon prime will have it. It's been reliable network for streaming shows for me and my family.

9 years ago

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Aubrey Rentschler Salt Lake City, UT

I love that I can find almost anything I need on Amazon. I mostly use Prime for the free two-day shipping, and enjoy that feature. Their return policy is also great and their customer service has always been superior.

9 years ago

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Susan Hochstrasser Olympia, WA

Between the Amazon prime movies we watch and the books we order that arrive the next day, to the items we need to return without a hastle, Amazon is fantastic and with such a valuable annual fee for students!!!

6 years ago

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Brandon San Diego, CA

Prime Video has a good amount of TV shows and movies, but there interface is pretty bad. It's surprising how Amazon, a multi billion dollar company, can't design an easy to use UI. It is nice that if you have Amazon Prime, you automatically get Prime Video. So, for that bundle, it's hard to resist getting Prime.

6 years ago

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Emily Norton Tucson, AZ

I love that this comes with you amazon prime membership. Totally worth the cost! Sometimes I feel like the movie selection included with prime is random and not as great as other streaming platforms, but you definitely get your money’s worth and you can find most movies on there to at least rent.

6 years ago

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Austin Stelmach Boulder, CO

I actually prefer Amazon Prime Video over Netflix now. They have a much greater selection of movies than Netflix. If they don't have the movie I'm looking for on prime, they always have it available for purchase at a reasonable price.

6 years ago

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Alyssa Hansel Tallahassee, FL

This subscription really surprised me with the endless selection of tv shows, movies, and documentaries! It's so great for finding new cool shows to watch or watching an old movie you loved! Really awesome streaming service!

6 years ago

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Kimi Bayles West Valley City, UT

The one thing I don’t love about my Prime streaming is purchasing shows that aren’t available in prime. First, I feel like they should have more options available with my streaming, secondly when I do have to pay for more it’s not a quick add button. I feel like I have to jump through hoops to make it available to stream. Very annoying!

6 years ago